Total 1770 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars86%
4
Stars12%
3
Stars1%
2
Stars0%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Insurance, 51-100 employees
Less than a year
“Convenient and reliable platform”
Pros
it stands out to me for how convenient it is to use.
Cons
Every now and then, it logs me out unexpectedly and I have to sign back in with the authenticator.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Education Management, 500+ employees
Less than a year
“Reliable pay and hour tracking”
Pros
It keeps my hours tracked accurately and makes sure I get paid on time.
Cons
The only annoyance is with training tasks as they send way too many reminder messages long before the training is actually due.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Insurance, 500+ employees
More than a year
“user friendly and convenient”
Pros
Everything feels accessible and the app is very user friendly and convenient to use.
Cons
I am pretty satisfied overall and honestly cannot think of any cons at the moment.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 500+ employees
Less than a year
“Convenient HR all in one spot”
Pros
Having everything in one app is really convenient. I can track my time, benefits and time off all in the same place which makes managing everything much simpler.
Cons
Every now and then, it crashes and there are occasional minor bugs here and there. Still, nothing too serious overall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Security and Investigations, 101-500 employees
Less than a year
“a very user friendly platform”
Pros
Using it seems really easy and the whole platform is very user friendly.
Cons
Logging in can occasionally be a bit difficult though that's probably because of the security measures.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 11-50 employees
Less than a year
“Helpful support with simple setup”
Pros
The platform is easy to use and support gets back quickly whenever there's an issue.
Cons
It crashes pretty often and some options can take a while to load.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Consumer Services, 51-100 employees
Less than a year
“A very user friendly platform”
Pros
Using Rippling is not a problem at all and it's accessible enough that getting around the platform is simple.
Cons
The authentication process isn't my favorite part, even though I understand why it's needed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Non-Profit Organization Management, 51-100 employees
Less than 6 months
“simple HR flow integration”
Pros
it is really user friendly and easy to use which has made the whole experience very pleasant.
Cons
I honestly haven't run into any issues so far as it's fit into our HR workflow without any trouble at all.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Research, 51-100 employees
Less than a year
“way too easy to use”
Pros
Navigating Rippling is hassle free and the platform is simple to use overall. It's really easy to move around in without any confusion.
Cons
One thing I don't like is that you cannot log in and check your sick time and PTO.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
E-Learning, 51-100 employees
Less than a year
“Paycheck details at a glance”
Pros
It is really easy to use and it made it simple to look up details about my paychecks and related information.
Cons
Nothing to complain about. I could quickly find everything I needed, including my profile details, salary, paychecks, tax forms and more.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Education Management, 500+ employees
Less than a year
“Helpful reminders with user friendly access”
Pros
Timely reminders, easy access and a user friendly interface make it very convenient to use.
Cons
I haven't come across any flaws or issues with it at all.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mental Health Care, 101-500 employees
More than a year
“Confusion free tool”
Pros
Using Rippling is very easy and comfortable. It's pretty no-nonsense and hard to get confused by.
Cons
Honestly as a former user of the software, I never came across anything negative.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Education Management, 11-50 employees
Less than a year
“accessible and user friendly”
Pros
Everything is very accessible and getting around the platform seems easy and user friendly.
Cons
I haven't run into any issues with it as it's been really helpful at my company.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 51-100 employees
Less than a year
“Accessible across all devices”
Pros
It is easy to use and I can access it without issues from a wide range of devices.
Cons
There are times when certain features can be difficult to locate.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Education Management, 51-100 employees
Less than a year
“Clean navigation”
Pros
Compared with portals I have had to use at past jobs, this one is much simpler to get around and the layout makes everything look much more easier.
Cons
At first, I wasn't sure where to go to check my time-off request or how to enter extra hours.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Law Practice, 11-50 employees
More than a year
“Everything at my fingertips”
Pros
Having it on my phone makes it really convenient to use and everything I need is right there at my fingertips. I can get to everything either online or through the app.
Cons
Every now and then, there's a delay when I am trying to clock out. It's not a huge issue but it can definitely be a little annoying.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Banking, 51-100 employees
More than a year
“Mobile HR documents done right”
Pros
Using the mobile app for HR documents has been really simple and convenient.
Cons
I haven't run into any problems with it and honestly don't have any complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Primary/ Secondary Education, 11-50 employees
Less than a year
“well organized automation that wins”
Pros
It keeps automation running well and makes workflows more efficient so there's no need to jump back and forth between several different systems.
Cons
Customer support is somewhat limited and the wide range of features can feel a bit overwhelming for some users.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Banking, 500+ employees
Less than 6 months
“Tailored and error-free experience”
Pros
Our company recently switched to Rippling from another tool and the experience has been much better. Everything feels thoughtfully laid out, almost like each form was designed specifically for the user. It's simple to navigate and most importantly, I haven't run into a single error so far.
Cons
At this point there really isn't anything I dislike about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 51-100 employees
More than a year
“hassle free payroll with strong integration”
Pros
Payroll runs well with good automation and the integrations are easy to connect and use.
Cons
Support can be a little slow at times but it hasn't been anything major or a real issue for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
