Total 1770 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

86%

4

Stars

12%

3

Stars

1%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JW
Jiawei W.

Computer Hardware, 101-500 employees

Less than 6 months

5.0

“All HR and payroll together”

Pros

There's a wide range of app integrations and it works really well for taxes, payroll, PTO, training and reimbursements.

Cons

Nothing specific has been a problem. The only thing that would be nice is better support for 401K.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AB
Alanna B.

Government Relations, 51-100 employees

Less than a year

5.0

“Simple navigation”

Pros

It is very user friendly and it's easy to locate exactly what you need without any hassle.

Cons

I honestly haven't come across anything negative about using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

YD
Yvette D.

Hospital & Health Care, 51-100 employees

Less than 6 months

5.0

“Clean design with simple workflow”

Pros

The app and website both have a clean look and using them is also very easy.

Cons

Honestly I didn't run into any issues. Everything worked well while I was using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LS
Lauren S.

Marketing and Advertising, 11-50 employees

More than a year

5.0

“Time-off and payroll done correctly”

Pros

Submitting and approving time off is really easy and the payroll side is just as simple to handle.

Cons

I don't have any suggestions or changes to make here. It's given our team exactly what we need.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JH
Jonathan H.

Events Services, 51-100 employees

Less than a year

5.0

“HR done the right way”

Pros

Everything HR related is centralized in one place and the platform is incredibly simple to use. I honestly haven't worked with another tool that is as user friendly as Rippling.

Cons

I really don't have any complaints. It's been that good to use and I'd recommend it to any company looking to simplify its HR management process.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SR
Shantrell R.

Insurance, 101-500 employees

Less than a year

5.0

“all in one convenience”

Pros

Having everything in one place is really convenient. The app is user friendly and I can clock in, look back at past W-2s and complete trainings without needing to switch between different systems.

Cons

At times the clock-in and clock-out feature can be a little glitchy and I wish it was more reliable overall.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

KC
Katherine C.

Health, Wellness and Fitness, 11-50 employees

Less than 6 months

4.0

“A simple time tracking experience”

Pros

Navigating the program seems very easy and entering as well as keeping track of my time has been hassle-free. Even the few times I needed to add time manually, the process was quick and uncomplicated. I'd definitely recommend it to coworkers.

Cons

One issue I have run into is with the app on my computer so I have to log in without using the app.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

KB
Kojo B.

Computer Software, 101-500 employees

Less than a year

5.0

“user friendly and hassle-free”

Pros

Everything about it feels very user friendly and pretty much foolproof, even if you're not especially tech-savvy.

Cons

One thing that can be frustrating is that profile-related items aren't in the main menu so finding ID documents can take a bit of digging.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MW
Matt W.

Transportation/ Trucking/ Railroad, 101-500 employees

Less than a year

5.0

“A user friendly all in one platform”

Pros

The functionality is very easy to pick up so users do not take long to learn how to use it.

Cons

Honestly there wasn't anything I disliked about it. Everything I needed was available in one place.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

HD
Hawa D.

Information Technology and Services, 11-50 employees

More than a year

5.0

“Clean layout with quick access”

Pros

It is pretty easy to use and all the features are simple to get to without digging around.

Cons

There really is not much to complain about and the platform is fairly easy to use.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

7

MY
Melissa Y.

Mental Health Care, 11-50 employees

More than a year

5.0

“user friendly layout with good training”

Pros

Everything is easily accessible, the training sections are simple to navigate and the layout feels very user friendly.

Cons

I don't have any dislikes about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TM
Traci M.

Information Technology and Services, 101-500 employees

Less than 6 months

5.0

“W-2 visibility with simple updates”

Pros

After each paycheck I can see my W-2 being processed and updating my W-4 is also easy with the form they provide.

Cons

At this point I haven't come across anything to dislike yet.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

A
Ashley

Cosmetics, 101-500 employees

Less than 6 months

4.0

“A really simple, time-saving interface”

Pros

Rippling has a really simple interface and works smoothly with different HR and payroll systems. The automated features help save us a lot of time and the dashboard is simple to use. Their support team is also quick to respond and really helpful.

Cons

A few features could offer more customization options and some integrations need extra steps to set up. Plus I think the cost might also be a bit steep for smaller companies.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

8

K
Kathy

Non-Profit Organization Management, 51-100 employees

Less than a year

5.0

“love having everything in one spot”

Pros

I love that everything I need is all in one spot from time-off requests to tasks, benefits, pay stubs and W2s. It makes staying organized so much easier.

Cons

As a manager I sometimes get mixed up when switching between viewing my own details and the information for my team.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

ES
Ellen S.

Information Technology and Services, 101-500 employees

More than a year

5.0

“Fun payroll and time-off”

Pros

Rippling is very user friendly for both individual contributors and managers and the design makes using HR and Payroll tools like Time Off, Pay and Benefits surprisingly enjoyable. Even the You Got Paid email gives a little dopamine boost thanks to the playful, cute graphics. The Time Off feature has been especially helpful and having my team's requests and upcoming PTO all in one place is really convenient.

Cons

At first, switching between my admin and employee accounts was a bit confusing and I'd sometimes lose track of which one I was logged into. It would help if the admin and employee views had more distinct colors or a clearer UI/UX difference so I wouldn't keep mixing them up.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ZG
Zachary G.

Events Services, 1-10 employees

Less than 6 months

5.0

“All hiring and HR together”

Pros

It has been a one-stop shop for all of our hiring and HR needs which has made managing everything in one place really convenient.

Cons

The only thing I'd change is that some tasks like connecting to Slack, seem to require extra advanced workflows when I wish they were easier.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

LM
Lesly M.

Hospital & Health Care, 101-500 employees

Less than 6 months

5.0

“A very user friendly experience”

Pros

Overall it is easy to use and works best for us.

Cons

At this point there's nothing I dislike or even like the least about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PH
Pooja H.

Financial Services, 51-100 employees

Less than a year

5.0

“Convenient leave tracking”

Pros

Everything is very accessible and genuinely helpful so checking details and applying for leave is really convenient.

Cons

The feed section wasn't very useful to me.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

MG
Michelle G.

Hospitality, 11-50 employees

Less than a year

5.0

“Helpful pay alerts with privacy”

Pros

Getting an email whenever we're paid is something I really appreciate. The privacy and security protections they provide are also reassuring.

Cons

One thing that's missing is visibility into my current hours worked. I also cannot tell whether I have accrued any benefits or mileage reimbursement.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

10

JM
Joseph M.

Information Technology and Services, 51-100 employees

Less than 6 months

5.0

“clean and modern design”

Pros

A modern interface and a very user friendly experience make the software enjoyable to work with.

Cons

I honestly don't have any complaints. It's simple, user friendly and I have already started recommending it to other business owners.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10