Total 1770 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

86%

4

Stars

12%

3

Stars

1%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MS
mo s.

Program Development, 11-50 employees

Less than 6 months

5.0

“Organized and hassle free workflow”

Pros

Everything seems well organized and the platform is very simple and easy to use.

Cons

The app seems to be more stable than the website.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VP
Vik P.

Information Services, 11-50 employees

More than a year

5.0

“A complete employee hub”

Pros

Rippling does an excellent job bringing so many essential employee functions together in one platform and it's laid out in a way that's simple to navigate.

Cons

Because the platform includes so many available options, the setup process can take a while. Even so, it's still very manageable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LR
Lucinda R.

Transportation/ Trucking/ Railroad, 51-100 employees

Less than a year

5.0

“Simple updates with quick info”

Pros

Getting the information I need is very easy and the updates are clear and helpful.

Cons

Honestly I am satisfied with pretty much everything especially since I don't need to interact with it very much.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MB
Muyeen B.

Information Technology and Services, 500+ employees

More than a year

5.0

“A better payroll UI experience”

Pros

The payroll management interface feels much better and the employee engagement features are well designed too.

Cons

Everything has been good with the current interface so far and I just hope it continues to improve as the product grows.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

ME
Mario E.

Accounting, 51-100 employees

Less than 6 months

5.0

“Friendly interface with simple setup”

Pros

It is easy to use, with a friendly interface that makes everything clear and uncomplicated.

Cons

Honestly I don't really have anything negative to say about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JL
Joseph L.

Public Safety, 500+ employees

Less than a year

5.0

“An accessible hiring upgrade”

Pros

Rippling felt very accessible and easy to use. Since I came from another system, adapting to it during the hiring process was pretty quick and painless.

Cons

At this point I really don't have any complaints. I was previously used to WorkDay but this has definitely been an improvement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AE
Andrea E.

E-Learning, 11-50 employees

Less than 6 months

4.0

“All our HR needs in one hub”

Pros

Having a single place for everything tied to my employment was really helpful, along with key company details like the org chart, internal trainings and more. Requesting PTO and keeping track of the team's time off feels much simpler than it used to.

Cons

When our team tested the password manager browser extension, it was a bit buggy with shared passwords and getting contractors and freelancers set up on it was difficult. We eventually decided not to keep using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

VN
Venkat N.

Information Technology and Services, 51-100 employees

Less than a year

5.0

“A complete gamechanger”

Pros

Rippling has been a real gamechanger. It's an all in one platform that's simple to use and brings payroll, HR, benefits, IT security and more together in one place.

Cons

I honestly don't have much to complain about. If anything, pricing is the one area that could use some improvement.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

OK
Oluwatayomi K.

Information Technology and Services, 11-50 employees

Less than 6 months

5.0

“Payroll and tax details done correctly”

Pros

Handling payroll accounting is easy now and getting to tax details is just as simple. Time and attendance records are easy to manage too and submitting time-off requests is quick and convenient.

Cons

I haven't run into any drawbacks from using it at this point.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Computer Software, 51-100 employees

Less than 6 months

5.0

“Efficient payroll and HR”

Pros

Payroll and HR management have been very efficient.

Cons

Updating my W-8BEN form was a bit challenging although I was able to get it done in the end.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

AD
Ameeka D.

Construction, 51-100 employees

More than a year

5.0

“a simple and user friendly app”

Pros

Using this app has been a really positive experience. It's very easy to navigate and everything seems clear and user friendly.

Cons

I haven't run into any issues with it. It's quite simple to use when looking up your information.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PS
Pulkit S.

Information Technology and Services, 500+ employees

Less than 6 months

5.0

“A complete info hub”

Pros

Having the information people regularly need gathered in one place makes a real difference. A lot of details are usually scattered around and while employers or recruiters may be willing to answer questions or send information by email quickly and fairly, that still isn't as useful as being able to access everything yourself whenever you need it. Keeping all the relevant information available on demand in a single location improves convenience, makes the platform more usable and removes an unnecessary obstacle.

Cons

The downside is the engineering bugs. A product at this level really shouldn't have issues reaching production. Better error handling, including proper try-catch coverage, should already be in place. The workflow also needs stronger hold timers and validation checks so situations like sending employees an IT link before it's actually active on the platform don't happen.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AF
Anj F.

Entertainment, 1-10 employees

More than a year

3.0

“powerful but confusing UX”

Pros

It covers all the right features and seems like a powerful, all in one platform. There are also plenty of integrations available to bring in information from different systems.

Cons

Even though it's fairly user friendly, the interface still isn't the most user friendly. On top of that it sends too many irrelevant emails about tasks that have already been completed.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

10

Functionality

4

HM
Heather M.

Mental Health Care, 51-100 employees

More than a year

5.0

“Time-off requests made simple”

Pros

Handling time-off requests is easy for both employees and supervisors, whether it's editing, submitting or approving them.

Cons

Nothing to complain about here. It's very user friendly, simple to navigate and we haven't run into any issues worth mentioning.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RD
Ross D.

Accounting, 51-100 employees

More than a year

5.0

“Helpful support with simple setup”

Pros

It is very easy to use and the customer support team was really helpful whenever questions came up along the way.

Cons

One thing that could be better is the ID verification during onboarding. It would have been nicer if they handled it directly instead of sending that step to a third-party provider in another country.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CL
Catherine L.

Education Management, 500+ employees

Less than 6 months

5.0

“Clear icons with user friendly design”

Pros

Rippling seems very user friendly overall. It's simple to navigate, the icons are clear and I can quickly find the section I am looking for without any confusion.

Cons

I honestly don't have any complaints about it. I am able to use the program efficiently and haven't run into any issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KD
Katharine D.

Higher Education, 11-50 employees

Less than 6 months

5.0

“Payroll that feels polished”

Pros

From the first time I used it, it felt simple and very professional for any payroll related tasks. Overall it's one of the most visually appealing platforms I have used for this kind of task. I even like the little animations in payment emails when you get paid which is a nice touch. Overall I have loved using it and would absolutely recommend it to anyone considering it.

Cons

At this point I really haven't run into any problems. Communication has been excellent the whole way through so I get the sense that if something ever did come up, they'd be quick to work with me and sort it out. If I had to name anything at all, it's that everything has gone so well there hasn't really been anything for me to point to as an area for improvement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MC
Megan C.

Market Research, 51-100 employees

Less than 6 months

5.0

“A user friendly onboarding experience”

Pros

As a new employee, the platform seems very user friendly and easy to use to me.

Cons

It would be better if I could view my pay stub before payday.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

8

DB
Danielle B.

Financial Services, 11-50 employees

Less than a year

5.0

“Clean interface with beautiful simplicity”

Pros

One thing that really stands out is the simplicity as the interface is uer friendly, clear and very simple to use.

Cons

Honestly I don't have any real complaints. It's one of the best management tools I have used.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DL
Denise L.

Hospital & Health Care, 101-500 employees

Less than a year

5.0

“user friendly across every module”

Pros

Everything is very user friendly and moving through the different modules and sections is simple too.

Cons

I have loved everything about it so far!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10