Total 1770 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

86%

4

Stars

12%

3

Stars

1%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

KB
Kristy B.

Telecommunications, 500+ employees

Less than 6 months

5.0

“Good software”

Pros

Rippling is very user‑friendly. The layout makes self navigation clear and easy too.

Cons

One thing it's missing is the ability to split shifts when handling trades and swaps.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JP
Jay P.

Automotive, 101-500 employees

Less than 6 months

4.0

“Clear interface with simple transition”

Pros

The interface is easy to use, the information is presented clearly and the transition process was simple.

Cons

There are quite a few blank spaces and there seem to be a few too many sub-categories.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

BH
Briana H.

Environmental Services, 51-100 employees

Less than 6 months

5.0

“Boosts collaboration with user friendly design”

Pros

it has a very user friendly interface which makes communication across the company feel hassle free and helps improve collaboration overall.

Cons

Honestly I haven't come across a single part of it that I haven't enjoyed.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

MB
Mohamed B.

Medical Practice, 51-100 employees

Less than a year

4.0

“A friendly interface all in one”

Pros

The interface feels welcoming, the functionality is simple to use and having everything combined in one platform is a big plus.

Cons

There's still room for improvement though. It would be better with more options available and the UI could use some refinement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RR
Ralph R.

Management Consulting, 51-100 employees

Less than 6 months

5.0

“user friendly and gets the job done”

Pros

Honestly it's very simple to use and the interface seems user friendly. It does exactly what I need it to do.

Cons

Nothing comes to mind right now. I am just looking forward to seeing more updates to the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

WB
Waheed B.

Computer Software, 51-100 employees

Less than 6 months

5.0

“All payroll and benefits together”

Pros

easy to use and covers everything I need to manage workplace payroll, vacation time and benefits in one place.

Cons

Support for third-party applications, like elevateaccounts.com, can sometimes take as long as 24 hours. Usually my employer's HR team has to reach out to IT and then the third-party app's support so it would be much better to have an online chat option where I could troubleshoot directly with a support person.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

OC
Oscar C.

Human Resources, 51-100 employees

Less than a year

4.0

“worked fine for us”

Pros

It is very user friendly and easy to use. The app is the best in other words.

Cons

There is not much to complain about. As mentioned, it is a very good app overall.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

ARM
Arvin Rhen M.

Information Technology and Services, 1-10 employees

Less than 6 months

5.0

“A user friendly payroll and contractor hub”

Pros

Navigating Rippling has not been a problem for me. The layout makes sense and it's simple to understand what each feature is for, whether I am checking my pay, using the Contractor Hub or exploring other tools in the platform.

Cons

One area that could definitely be better is the pay transfer to a bank account. I'd really like to see improvements in the bank setup process especially with clearer instructions in the Contractor Hub or across the platform in general. For someone new to freelancing or new to the tool, setting up a bank account can take quite a bit of time and feel confusing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PM
Pepper M.

Hospital & Health Care, 500+ employees

Less than a year

5.0

“user friendly from day one”

Pros

This is very easy to use. I am not especially technical but I was able to understand how everything worked right from the beginning without any trouble.

Cons

The way PTO is separated seems a bit awkward although it's still usable. It might be more user friendly if the layout were displayed horizontally.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AR
Alec R.

Health, Wellness and Fitness, 1-10 employees

Less than a year

4.0

“Flexible payroll options”

Pros

Its payroll setup offers a lot of flexibility and customization which has been really useful for our needs, even though I haven't used the other benefits it offers.

Cons

Getting started was a bit complicated and it took some time to learn although it became much easier once I got more familiar with it. The monthly cost is also a little higher compared to some other competitors.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

LF
Lauren F.

Education Management, 51-100 employees

Less than 6 months

5.0

“Full support for growing teams”

Pros

Rippling really shines when it comes to organizing operations for small to mid sized companies especially remote teams and businesses that want HR and IT managed together in one platform.

Cons

Although it integrates with a lot of well-known apps, companies that rely on niche or industry-specific software may feel the integration choices are a bit limited.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

CF
Casey F.

Computer Games, 51-100 employees

Less than a year

5.0

“Convenient HR all in one spot”

Pros

It keeps all my HR needs in one place such as time off requests, payroll, tax documents, company spending and everything else I need to manage.

Cons

Honestly nothing to complain about. My experience has been very positive from the start.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AD
Andrew D.

Consumer Services, 500+ employees

Less than 6 months

5.0

“all in one and hassle-free”

Pros

Everything is in one place and easy to use. Once all the logins are set up, there's really not much hassle.

Cons

It can feel a little confusing at first but it seems like it just takes some time to get used to the system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Health, Wellness and Fitness, 51-100 employees

Less than a year

5.0

“Human-centered break reminders”

Pros

One thing that really stands out is how human-centered the design feels. If an employee accidentally skips a break and doesn't give a reason, Rippling triggers a pilot check and asks whether they actually took a break or not. That kind of thoughtful follow-up feels very considerate.

Cons

At this point I haven't run into any issues with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JB
Jessica B.

Insurance, 51-100 employees

Less than 6 months

5.0

“simple navigation with quick access”

Pros

Right away I find the platform very easy to navigate. I have been able to find everything I have needed without any trouble.

Cons

One thing I'd still like to see, unless I have simply missed it, is the ability to view how many PTO hours are remaining while submitting a time-off request. At the moment, it seems like that information only appears after the time has already passed.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

KG
Kelli G.

Hospital & Health Care, 101-500 employees

More than a year

5.0

“Access I truly love”

Pros

Having everything accessible in one place has been a big plus. The platform is also simple to navigate, even for someone using it for the first time.

Cons

After 4 years of using it, I still haven't run into any downsides.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ST
Saba T.

Computer Software, 51-100 employees

Less than a year

4.0

“Leave flow with org visibility”

Pros

Applying for leave is very easy and the organizational hierarchy is clearly laid out on the platform.

Cons

The payroll scale calculation is hard to work with in the system and should be improved to better match regional requirements.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

LK
Lisa K.

Environmental Services, 51-100 employees

More than a year

5.0

“Super simple website navigation”

Pros

The website is so simple to navigate that even a child could use it without any trouble.

Cons

One downside is that you need to use an app to log in with a code.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CC
Cynthia C.

Political Organization, 51-100 employees

Less than 6 months

5.0

“Helpful logins every day”

Pros

Getting signed in and out with Rippling has been really helpful for me and makes the whole login and logout process simple to manage.

Cons

I don't really have any complaints to mention about using it.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

VV
vishnesh v.

Program Development, 500+ employees

More than a year

4.0

“A complete HR and payroll hub”

Pros

Having everything in one platform really helps such as HR, IT, payroll, absences, calendar, approvals, hikes, tasks and more are all in one place. The interface is user friendly especially with the multiple tabs that make it simple to move around and the automation features save a lot of time on routine processes.

Cons

The mobile app still has some limitations and logging in requires an authenticator PIN which can feel a bit inconvenient at times. Customization options are also fairly minimal.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8