Total 1639 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

86%

4

Stars

12%

3

Stars

1%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

KH

Kimberly H.

Non-Profit Organization Management, 1-10 employees

Less than 6 months

5.0
April 2026

Simple payroll that works every time

Pros

Handling employee payroll with Rippling has been easy. Overall the whole platform is very user friendly and all of the features are simple to use without much effort.

Cons

There's honestly not much to complain about because it's close to perfect overall. If I had to change one thing, it would be the appearance since it seems a bit bland for everything it does.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

AA

Ann A.

Logistics and Supply Chain, 500+ employees

Less than 6 months

4.0
April 2026

Centralized payroll and benefits

Pros

Having everything in one place is the biggest advantage of Rippling. Payroll, benefits and personal details are all accessible from a single platform which saves time and cuts down on confusion. The clean layout and automation tools also help with everyday tasks so employees can update or manage their information quickly without having to rely on HR all the time.

Cons

A downside is that some parts of the platform are less user friendly than they should be. Tracking down certain documents or more detailed benefits information can take longer than expected. The notifications could also be clearer since it's sometimes hard to understand updates or changes without checking internally for clarification.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

AD

Alex D.

Information Technology and Services, 11-50 employees

More than a year

5.0
April 2026

user friendly UI

Pros

Using Rippling has been a really pleasant experience. The interface is very user friendly and the whole process seems smooth from start to finish. The homepage layout is also good organized and clearly designed with users in mind.

Cons

I honestly cannot think of any downsides. It's easy to use and very user friendly overall. It's easily the best HR system I have worked with so far.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

JM

Joe M.

Consumer Goods, 11-50 employees

Less than a year

4.0
April 2026

Excellent support with tax help

Pros

Right from the beginning the customer support has been outstanding. Their tax services have also been very reliable and whenever I need assistance someone is available to help.

Cons

The interface is visually appealing but it can be hard to navigate and find what I am looking for which means I end up reaching out to customer support quite often.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

A

Anonymous

Information Technology and Services, 101-500 employees

Less than 6 months

5.0
April 2026

liked the helpful alerts

Pros

Using Rippling is very easy and the proactive notifications are especially helpful. It gives a clean organized view of everything related to my employer so it's easy to keep track of what I need in one place.

Cons

I feel like the chatbot support could use some improvement and the mobile app still doesn't offer all of the same functionality that's available on the website.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

TH

Trent H.

Information Technology and Services, 101-500 employees

Less than 6 months

5.0
April 2026

Organized and user friendly platform

Pros

Everything looks well organized and getting to the section you need is very simple. The navigation is also easy which makes the platform pleasant to use. I'd definitely recommend it.

Cons

The only issue I have noticed is that the time clock can sometimes take a few extra seconds to load when I am trying to clock in for my shift.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

CR

Cecilia R.

Program Development, 51-100 employees

Less than 6 months

5.0
April 2026

Peace of mind for payroll and HR

Pros

Using Rippling has been a really positive experience because it takes a lot of the hassle out of managing payroll and employee tasks. The system is user friendly so I am not spending extra time trying to figure out where things are or how to get something done. Running payroll is reliable, handling leave requests is also easy and it helps keep everything organized in one place. Another big plus is the customer support team which has always been responsive and helpful anytime I have had a question. Overall it saves me a lot of time and gives me confidence that everything is being handled properly.

Cons

To be honest I don't have any significant complaints. The platform has worked reliably for me and I haven't run into any issues that feel worth pointing out.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

SV

Stefan V.

Mental Health Care, 101-500 employees

Less than a year

5.0
April 2026

Saves time in one place

Pros

Considering the price, Rippling delivers a ton of value. It's a true all in one platform that makes admin work much more manageable and saves a huge amount of time compared with similar tools. Whenever I have run into a problem, the support team has been quick to respond and has always fixed it. My favorite part is the payroll section because it's clear, stays updated promptly, lets me download pay stubs and gives me access to all the details related to my pay.

Cons

Honestly I don't have anything negative to say about it. If there were issues, I'd definitely point them out because I am usually very critical and I already dislike dealing with HR and admin tasks as an employee.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

KR

Kaylie R.

Real Estate, 51-100 employees

Less than 6 months

5.0
April 2026

Great payroll with easy accessibility

Pros

Right away Rippling felt very user friendly. It's highly accessible, I haven't run into any bugs and the employee payroll feature has been especially good.

Cons

Honestly I don't have any complaints. I haven't had any issues with it at all and it has been very simple to use.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

JH

Javier H.

Information Technology and Services, 51-100 employees

More than a year

5.0
April 2026

All payroll tools in one location

Pros

Rippling is easy to use. The layout makes sense, everything sits where you expect it to and it's simple to find what you need without digging around. My favorite part is the employee payroll area because, unlike a lot of employee management systems, it keeps everything I need in one place, including pay stubs, W2 forms and other payroll details.

Cons

I honestly don't have any complaints about it. I haven't run into any bugs or issues at all and it's easily the best employee management system I have used.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

CL

Caleb L.

Retail, 11-50 employees

Less than a year

4.0
April 2026

Excellent HR and payroll tools

Pros

From an HR perspective the time tracking features work really well and are easy to use. Payroll is also simple to navigate and very helpful. As an Executive Chief of Staff, I rely on the time keeping and PTO tools every day.

Cons

At times certain features can be hard to locate. Something that seems like it should be in one place often ends up buried deeper under another section. A better search function would probably make that a lot easier.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

SG

Stefan G.

Consumer Goods, 11-50 employees

Less than 6 months

5.0
April 2026

a simple all in one platform

Pros

The platform is very user friendly and I really like how it brings all employee-related services together in one place. It's simple for new users to pick up quickly and I end up logging in at the start of every day.

Cons

Honestly I don't have any complaints. From the moment I started and went through onboarding to now after years of using it, it has been the most useful platform for me.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

JC

Jaime C.

Events Services, 51-100 employees

Less than 6 months

5.0
April 2026

Organized tools with quick payments

Pros

Everything is laid out in clearly organized sections so it's simple to find what I need. Payments are quick and tracking down important documents doesn't take much effort either.

Cons

The only issue I have run into is the time it sometimes takes to submit a timesheet. It can sit there processing for a while before the Submit button becomes available and lets me add my signature for final approval. Early on, I missed that step a few times because it wasn't obvious that it just needed extra time to finish loading.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

JC

Johnny C.

Telecommunications, 51-100 employees

Less than 6 months

5.0
April 2026

Well-designed rollout with easy navigation

Pros

The desktop version felt very user friendly and simple to move around in. I was honestly surprised by how few issues or errors came up during the rollout. The app seems thoughtfully designed and very well executed overall.

Cons

Its mobile app can be a little tricky at times when you're trying to find something specific. That said, after using it more and getting familiar with the layout, I was able to navigate straight to what I needed.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

SV

Sumedh V.

Hospital & Health Care, 51-100 employees

Less than 6 months

4.0
April 2026

All our HR needs in one hub

Pros

Having all my HR details, payslips and documents gathered in one place was really convenient since I could find what I needed without having to reach out to HR every time. The platform also includes a broad set of features that are useful for handling employee information.

Cons

A frustrating part was that some of my profile details were out of date and HR had trouble coordinating with IT to correct them which made the system feel unreliable at times. That led to confusion and extra follow-ups just to get the right information updated. In the end, the team moved back to the previous payroll provider for HR documents.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

NV

Nicholas V.

Airlines/ Aviation, 51-100 employees

Less than a year

5.0
April 2026

a modern HR tool

Pros

Using Rippling has been a really positive experience. It is modern, works efficiently and gives me everything I need in one place. The interface is clean, user friendly and simple to navigate so day to day tasks are quick and hassle-free. It's honestly one of the best platforms I have worked with.

Cons

The initial authentication setup took longer than it should have and was a bit frustrating to get working. Aside from that, everything else has been good.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

JZ

Jesse Z.

Computer Software, 51-100 employees

More than a year

5.0
April 2026

easy app navigation

Pros

Right from the home page the web interface looks professional and is very simple to move around in. The personal apps area shows every app the company uses and it even grays out an app when you hover over it which makes it clear where your mouse is before clicking. On mobile, once you've signed in and completed 2FA, you don't have to keep logging in again. Moving between apps is also quick and easy and having all of the company's apps available directly on the home page saves you from digging through a bunch of submenus.

Cons

A few apps have names that feel too similar or a bit redundant especially Spend and Reimbursements, even though they lead to different functions. Adding a little more clarification would make the purpose of those features easier to understand.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

MV

Manuel V.

Health, Wellness and Fitness, 500+ employees

Less than 6 months

5.0
April 2026

Clean interface with polished flow

Pros

The user interface is very user friendly so it's simple to find what I need. I have also noticed very few errors or bugs and the platform itself is interactive and pleasant to use.

Cons

I haven't come across any major issues or real dislikes at this point. The app seems very well designed, with thoughtful details and smooth transitions.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

AG

Anna G.

Information Technology and Services, 51-100 employees

Less than 6 months

5.0
April 2026

An app that gets it right

Pros

Its mobile app is very user friendly and it puts everything you need in one place so there's no need to switch between different applications.

Cons

At this point I haven't come across anything to dislike. It's honestly been the best app I have used so far.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

MF

Matt F.

Consumer Goods, 1-10 employees

More than a year

5.0
April 2026

Payroll and payments made really easy

Pros

I find it very simple to use. It let me receive payments and keep track of receipts quickly and it has been a big help with both payroll and overall employee management.

Cons

Honestly I haven't run into any downsides with it. The product is very user friendly and has handled everything we've needed really well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10