Kimberly H.
Non-Profit Organization Management, 1-10 employees
Less than 6 months
“Simple payroll that works every time”
Pros
Handling employee payroll with Rippling has been easy. Overall the whole platform is very user friendly and all of the features are simple to use without much effort.
Cons
There's honestly not much to complain about because it's close to perfect overall. If I had to change one thing, it would be the appearance since it seems a bit bland for everything it does.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Ann A.
Logistics and Supply Chain, 500+ employees
Less than 6 months
“Centralized payroll and benefits”
Pros
Having everything in one place is the biggest advantage of Rippling. Payroll, benefits and personal details are all accessible from a single platform which saves time and cuts down on confusion. The clean layout and automation tools also help with everyday tasks so employees can update or manage their information quickly without having to rely on HR all the time.
Cons
A downside is that some parts of the platform are less user friendly than they should be. Tracking down certain documents or more detailed benefits information can take longer than expected. The notifications could also be clearer since it's sometimes hard to understand updates or changes without checking internally for clarification.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Alex D.
Information Technology and Services, 11-50 employees
More than a year
“user friendly UI”
Pros
Using Rippling has been a really pleasant experience. The interface is very user friendly and the whole process seems smooth from start to finish. The homepage layout is also good organized and clearly designed with users in mind.
Cons
I honestly cannot think of any downsides. It's easy to use and very user friendly overall. It's easily the best HR system I have worked with so far.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Joe M.
Consumer Goods, 11-50 employees
Less than a year
“Excellent support with tax help”
Pros
Right from the beginning the customer support has been outstanding. Their tax services have also been very reliable and whenever I need assistance someone is available to help.
Cons
The interface is visually appealing but it can be hard to navigate and find what I am looking for which means I end up reaching out to customer support quite often.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Anonymous
Information Technology and Services, 101-500 employees
Less than 6 months
“liked the helpful alerts”
Pros
Using Rippling is very easy and the proactive notifications are especially helpful. It gives a clean organized view of everything related to my employer so it's easy to keep track of what I need in one place.
Cons
I feel like the chatbot support could use some improvement and the mobile app still doesn't offer all of the same functionality that's available on the website.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Trent H.
Information Technology and Services, 101-500 employees
Less than 6 months
“Organized and user friendly platform”
Pros
Everything looks well organized and getting to the section you need is very simple. The navigation is also easy which makes the platform pleasant to use. I'd definitely recommend it.
Cons
The only issue I have noticed is that the time clock can sometimes take a few extra seconds to load when I am trying to clock in for my shift.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Cecilia R.
Program Development, 51-100 employees
Less than 6 months
“Peace of mind for payroll and HR”
Pros
Using Rippling has been a really positive experience because it takes a lot of the hassle out of managing payroll and employee tasks. The system is user friendly so I am not spending extra time trying to figure out where things are or how to get something done. Running payroll is reliable, handling leave requests is also easy and it helps keep everything organized in one place. Another big plus is the customer support team which has always been responsive and helpful anytime I have had a question. Overall it saves me a lot of time and gives me confidence that everything is being handled properly.
Cons
To be honest I don't have any significant complaints. The platform has worked reliably for me and I haven't run into any issues that feel worth pointing out.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Stefan V.
Mental Health Care, 101-500 employees
Less than a year
“Saves time in one place”
Pros
Considering the price, Rippling delivers a ton of value. It's a true all in one platform that makes admin work much more manageable and saves a huge amount of time compared with similar tools. Whenever I have run into a problem, the support team has been quick to respond and has always fixed it. My favorite part is the payroll section because it's clear, stays updated promptly, lets me download pay stubs and gives me access to all the details related to my pay.
Cons
Honestly I don't have anything negative to say about it. If there were issues, I'd definitely point them out because I am usually very critical and I already dislike dealing with HR and admin tasks as an employee.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Kaylie R.
Real Estate, 51-100 employees
Less than 6 months
“Great payroll with easy accessibility”
Pros
Right away Rippling felt very user friendly. It's highly accessible, I haven't run into any bugs and the employee payroll feature has been especially good.
Cons
Honestly I don't have any complaints. I haven't had any issues with it at all and it has been very simple to use.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Javier H.
Information Technology and Services, 51-100 employees
More than a year
“All payroll tools in one location”
Pros
Rippling is easy to use. The layout makes sense, everything sits where you expect it to and it's simple to find what you need without digging around. My favorite part is the employee payroll area because, unlike a lot of employee management systems, it keeps everything I need in one place, including pay stubs, W2 forms and other payroll details.
Cons
I honestly don't have any complaints about it. I haven't run into any bugs or issues at all and it's easily the best employee management system I have used.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Caleb L.
Retail, 11-50 employees
Less than a year
“Excellent HR and payroll tools”
Pros
From an HR perspective the time tracking features work really well and are easy to use. Payroll is also simple to navigate and very helpful. As an Executive Chief of Staff, I rely on the time keeping and PTO tools every day.
Cons
At times certain features can be hard to locate. Something that seems like it should be in one place often ends up buried deeper under another section. A better search function would probably make that a lot easier.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Stefan G.
Consumer Goods, 11-50 employees
Less than 6 months
“a simple all in one platform”
Pros
The platform is very user friendly and I really like how it brings all employee-related services together in one place. It's simple for new users to pick up quickly and I end up logging in at the start of every day.
Cons
Honestly I don't have any complaints. From the moment I started and went through onboarding to now after years of using it, it has been the most useful platform for me.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Jaime C.
Events Services, 51-100 employees
Less than 6 months
“Organized tools with quick payments”
Pros
Everything is laid out in clearly organized sections so it's simple to find what I need. Payments are quick and tracking down important documents doesn't take much effort either.
Cons
The only issue I have run into is the time it sometimes takes to submit a timesheet. It can sit there processing for a while before the Submit button becomes available and lets me add my signature for final approval. Early on, I missed that step a few times because it wasn't obvious that it just needed extra time to finish loading.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Johnny C.
Telecommunications, 51-100 employees
Less than 6 months
“Well-designed rollout with easy navigation”
Pros
The desktop version felt very user friendly and simple to move around in. I was honestly surprised by how few issues or errors came up during the rollout. The app seems thoughtfully designed and very well executed overall.
Cons
Its mobile app can be a little tricky at times when you're trying to find something specific. That said, after using it more and getting familiar with the layout, I was able to navigate straight to what I needed.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Sumedh V.
Hospital & Health Care, 51-100 employees
Less than 6 months
“All our HR needs in one hub”
Pros
Having all my HR details, payslips and documents gathered in one place was really convenient since I could find what I needed without having to reach out to HR every time. The platform also includes a broad set of features that are useful for handling employee information.
Cons
A frustrating part was that some of my profile details were out of date and HR had trouble coordinating with IT to correct them which made the system feel unreliable at times. That led to confusion and extra follow-ups just to get the right information updated. In the end, the team moved back to the previous payroll provider for HR documents.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Nicholas V.
Airlines/ Aviation, 51-100 employees
Less than a year
“a modern HR tool”
Pros
Using Rippling has been a really positive experience. It is modern, works efficiently and gives me everything I need in one place. The interface is clean, user friendly and simple to navigate so day to day tasks are quick and hassle-free. It's honestly one of the best platforms I have worked with.
Cons
The initial authentication setup took longer than it should have and was a bit frustrating to get working. Aside from that, everything else has been good.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Jesse Z.
Computer Software, 51-100 employees
More than a year
“easy app navigation”
Pros
Right from the home page the web interface looks professional and is very simple to move around in. The personal apps area shows every app the company uses and it even grays out an app when you hover over it which makes it clear where your mouse is before clicking. On mobile, once you've signed in and completed 2FA, you don't have to keep logging in again. Moving between apps is also quick and easy and having all of the company's apps available directly on the home page saves you from digging through a bunch of submenus.
Cons
A few apps have names that feel too similar or a bit redundant especially Spend and Reimbursements, even though they lead to different functions. Adding a little more clarification would make the purpose of those features easier to understand.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Manuel V.
Health, Wellness and Fitness, 500+ employees
Less than 6 months
“Clean interface with polished flow”
Pros
The user interface is very user friendly so it's simple to find what I need. I have also noticed very few errors or bugs and the platform itself is interactive and pleasant to use.
Cons
I haven't come across any major issues or real dislikes at this point. The app seems very well designed, with thoughtful details and smooth transitions.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Anna G.
Information Technology and Services, 51-100 employees
Less than 6 months
“An app that gets it right”
Pros
Its mobile app is very user friendly and it puts everything you need in one place so there's no need to switch between different applications.
Cons
At this point I haven't come across anything to dislike. It's honestly been the best app I have used so far.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Matt F.
Consumer Goods, 1-10 employees
More than a year
“Payroll and payments made really easy”
Pros
I find it very simple to use. It let me receive payments and keep track of receipts quickly and it has been a big help with both payroll and overall employee management.
Cons
Honestly I haven't run into any downsides with it. The product is very user friendly and has handled everything we've needed really well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
