Total 1639 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

86%

4

Stars

12%

3

Stars

1%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

DG

Darrelyn G.

Computer & Network Security, 51-100 employees

More than a year

5.0
December 2024

Clean interface with organized layout

Pros

The interface feels very user friendly and everything is arranged into well organized categories which makes it simple to navigate.

Cons

There is not really anything I dislike about it. If I had to point out one thing, I would prefer having the option to keep certain details private and not visible to everyone, such as birthdays.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CS

Chris S.

Computer Software, 1-10 employees

Less than a year

5.0
December 2024

hassle free paystub access

Pros

Getting to my paystubs and all the related information is very easy and simple to navigate.

Cons

Overall I haven't come across any problems with it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

JL

Joseph L.

Marketing and Advertising, 11-50 employees

More than a year

5.0
December 2024

modern UX and design

Pros

Coming to Rippling first as an employee and now using it regularly as a contractor, the whole experience has honestly felt refreshing. The interface is effortless to use, the design feels modern and the brand has a personality that actually sticks with you. The clean, minimal copy and the soft, calming colors make everything feel approachable instead of stiff or intimidating. Feature-wise, it all seems very user friendly. Whether I am logging time or pulling up an old pay stub, the layout makes sense and everything is right where I'd expect it to be. That kind of thoughtful UX is surprisingly rare but Rippling clearly made it a priority from the start. Overall I am a very happy user and as a contractor, I'd be thrilled if this were the only HR software I ever had to use.

Cons

Even after trying to come up with something I don't like, I honestly cannot think of a single complaint. I have none.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AG

Areeba G.

Education Management, 51-100 employees

Less than a year

5.0
December 2024

A payroll time-saver

Pros

Payroll processing is very easy and it has significantly reduced the amount of time we spend handling payroll.

Cons

One thing that's missing is phone support. We can only submit tickets through the portal and while the responses are usually quick, having a phone line would be much more helpful for immediate assistance during emergencies.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

PW

Patrick W.

Computer Software, 51-100 employees

More than a year

5.0
December 2024

an amazing HR experience

Pros

The interface is very user friendly and the HR side along with the overall customer experience has been really positive.

Cons

The app and website can feel a bit wonky at times especially when I am using my phone.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CD

Cherry D.

E-Learning, 51-100 employees

Less than 6 months

5.0
December 2024

user friendly and well organized

Pros

Everything about it feels very user friendly and the way the platform is organized makes it simple to navigate.

Cons

At first it took me a bit to understand that 15 minutes shows up as .25. That was confusing in the beginning but I have got it down now.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

DD

Don D.

Medical Devices, 51-100 employees

Less than a year

5.0
December 2024

offer amazing security

Pros

The payroll app is user friendly and simple to understand which makes using it pretty hassle-free.

Cons

There really isn't much to complain about. The only mildly annoying part is the two-way authentication although it's understandable because of the added security benefit.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JR

Jennifer R.

Human Resources, 51-100 employees

Less than a year

5.0
December 2024

Clean layout and simple tools

Pros

It is easy to navigate across its different features and the interface is well organized with a clear layout so it's simple to get things done efficiently.

Cons

At this time I don't have any concerns to mention.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

MR

Maryna R.

Construction, 51-100 employees

Less than a year

5.0
December 2024

user friendly HR essentials

Pros

Rippling has been an excellent HR tool to use. It made it simple to find details about vacation time, days off, insurance and tax documents and the interface feels clear and very user friendly.

Cons

I didn't come across any issues while I was using it.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

KO

Karen O.

Hospital & Health Care, 11-50 employees

Less than 6 months

5.0
December 2024

Detailed and accessible everywhere

Pros

It has been excellent all around. One thing I really appreciate is being able to use it on both my PC and my cell phone which makes it very convenient. It's also very detailed and that's something I really value.

Cons

Honestly there isn't anything I dislike about it. I am happy with everything this tool offers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JO

Josh O.

Information Technology and Services, 51-100 employees

Less than 6 months

5.0
December 2024

All time-off and clock-ins together

Pros

This tool is really helpful for requesting time off in the same place where I clock in.

Cons

Every now and then, it takes a few minutes to load which delays my clock-in. That's frustrating because I can be on time but if the system doesn't open Right away my hours end up showing that I arrived later than I actually did.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

CG

Chauntel G.

Marketing and Advertising, 51-100 employees

Less than 6 months

5.0
December 2024

All payroll access in one place

Pros

Everything I need is in one place and the platform is very simple to navigate. It lets me quickly pull up pay stubs and benefits information without any hassle.

Cons

Honestly I don't have much to complain about because it's very user friendly. The only thing I'd change is having it remember my device so I don't have to go through 2FA every single time I log in.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Marketing and Advertising, 51-100 employees

Less than a year

5.0
December 2024

All payroll and benefits together

Pros

Having everything consolidated in one place has been a big plus. Payroll is simple to access for both admins and employees and the benefits section is organized and easy to use.

Cons

A few areas could still be better. Single sign-on needs some improvement, the PTO platform could be more user friendly and the push notification system would benefit from an upgrade.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KP

Katy P.

Staffing and Recruiting, 500+ employees

Less than a year

5.0
December 2024

Convenient payroll all in one

Pros

Navigating Rippling is very easy and everything is laid out in a way that makes it simple to use. It's really convenient being able to view my pay stubs and submit time-off requests all in one place.

Cons

Honestly there's not really anything about it that I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AP

Areli P.

Health, Wellness and Fitness, 500+ employees

More than a year

5.0
December 2024

Payroll and scheduling that wins

Pros

I find it easy to use and it works efficiently. It's definitely a useful product for staying on top of payroll, scheduling and similar tasks.

Cons

At this point there really isn't anything I haven't liked about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LP

Luis P.

Consumer Services, 51-100 employees

Less than a year

5.0
December 2024

Friendly UI with quick access

Pros

The interface feels really user friendly and everything I need for day to day use is always right there just a few clicks away.

Cons

This is a pretty minor complaint but I am not a fan of the color scheme. I'd love the option to personalize it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Information Technology and Services, 500+ employees

Free Trial

3.0
December 2024

Useful tools but messy onboarding

Pros

Getting started with the account is simple and quick and the platform is easy to use day to day. It works well for time tracking, scheduling and managing breaks which makes it practical for regular use. The customer support team is responsive and knows what they're doing and the integrations with third-party systems, including accounting platforms, are also a helpful benefit.

Cons

Onboarding seems very disorganized which takes away from the overall experience. It would also be better if they expanded the customization options so there were more ways to generate reports that fit specific business needs.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AH

Alexander H.

Information Technology and Services, 11-50 employees

Less than a year

5.0
December 2024

Delightful payday GIFs

Pros

Those animated GIFs on payday are such a fun touch that they genuinely make me enjoy using Rippling.

Cons

The interface does feel a little outdated, almost like I am using software from the 90s.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

9

JR

Jose R.

Financial Services, 101-500 employees

More than a year

5.0
December 2024

Services done the right way

Pros

Having so many services available in one platform is a big plus. It brings everything together in one place which makes it really convenient to use.

Cons

I don't really have any improvements to suggest.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

HI

Harieth I.

Telecommunications, 51-100 employees

Less than 6 months

5.0
December 2024

Flexible access with simple setup

Pros

Using this application is very easy. It's convenient that I can log in to Rippling from my desktop and also use the mobile app on my phone.

Cons

At this point I haven't come across anything about the product that I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10