Total 1770 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

86%

4

Stars

12%

3

Stars

1%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

DW
Danielle W.

Computer Software, 51-100 employees

Less than a year

5.0

“easy navigation”

Pros

Rippling is very easy to use. I can move through it without any trouble, quickly find exactly what I need and it keeps track of everything that matters to me.

Cons

I haven't come across anything I dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KR
Kendra R.

Health, Wellness and Fitness, 500+ employees

Less than a year

5.0

“Pay stubs and PTO at a glance”

Pros

Using Rippling is very easy. If I don't have my phone nearby, signing in from my computer is just as convenient. Checking past pay stubs, time-off requests and PTO is also really simple.

Cons

One minor annoyance is that if I forget to clock out, I have to enter the reason for editing my clock-in or clock-out time in two different places though it's honestly not a big issue.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GK
Gon K.

Health, Wellness and Fitness, 101-500 employees

Less than a year

5.0

“Secure access with handy paystubs”

Pros

Getting to training materials and checking paystubs is really convenient and I also appreciate knowing the platform is secure.

Cons

The two-factor authentication can feel a bit inconvenient, even though I understand it's there for security reasons.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MS
Molly S.

Retail, 51-100 employees

Less than 6 months

5.0

“Effortless benefits enrollment”

Pros

The platform is very user friendly and the UX is excellent. Navigating through it seems hassle free and when open enrollment comes around, comparing and choosing benefits is really easy too.

Cons

I honestly haven't had any negative experiences while using the platform.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

JW
Jacob W.

Staffing and Recruiting, 500+ employees

More than a year

5.0

“The best payroll experience”

Pros

Keeping up with HR tasks is really easy with Rippling. Payday is honestly one of my favorite parts because of the fun gif that pops up to let you know you got paid. I have used plenty of other payroll and HR platforms before this one and it stands out as the best by a wide margin.

Cons

As far as payroll systems go, this is the best one I have used. The only thing I'd still want is Slack notifications. It's possible I just haven't configured that on my end but it would be a really nice feature to have.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RJ
Riley J.

Wholesale, 11-50 employees

Less than a year

5.0

“All apps in one place”

Pros

Having all the apps visible in one place is something I really enjoy. It's very easy to use and everything works really well overall. The whole app has been wonderful to use.

Cons

I honestly don't have any real complaints about it. There are times when the app doesn't work for me but that seems like it could be on my end rather than an issue with the app itself.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GM
Greg M.

Health, Wellness and Fitness, 500+ employees

Less than 6 months

5.0

“Rippling blows Workday away”

Pros

Whether you're a regular employee or an HR admin, the interface seems very user friendly. The org chart is especially useful, benefits are simple to review, open enrollment went very well and requesting time off is also easy. The email alerts are a nice touch too. Compared with the last similar platform I used, Workday, Rippling is on a completely different level.

Cons

It's honestly tough to come up with much to criticize, still I feel like timecard approvals could be a little more user friendly but that's a very minor issue.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

MU
Malena U.

Market Research, 11-50 employees

Less than a year

5.0

“Strong onboarding with reliable payroll”

Pros

Rippling really stands out for automated employee onboarding, global payroll support, flexible workflow automation and a great set of financial tools. It brings HR, IT and payroll into one place and makes those processes much more efficient. That said pricing is not very transparent, a few integrations are still missing and support being limited to only English and French can be restrictive for international teams.

Cons

While it integrates with a wide range of applications some major integrations are still missing, including Oracle NetSuite and Square. That can be a real downside for businesses that depend on those platforms.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

WR
Waldestrudis R.

Construction, 101-500 employees

Less than a year

5.0

“Payroll info at my fingertips”

Pros

Having quick access to all of my paycheck details and payroll changes has been really convenient.

Cons

I do wish it included more features to connect my 401k and similar benefits-related items.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LD
Lisa D.

Human Resources, 500+ employees

Less than a year

4.0

“Convenient HR all in one spot”

Pros

Having payroll, time-off requests, peer reviews and so many other tasks all in one place makes Rippling really convenient to use. The app/site is also easy to use and it's impressive how much can be handled without needing to jump between different tools.

Cons

At this point I haven't come across anything I dislike about it.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

NK
Nader K.

Oil & Energy, 101-500 employees

More than a year

5.0

“Receipt uploads save time”

Pros

Uploading receipts is quick and the expense reporting process feels very efficient.

Cons

There isn't a lot of room for customization but it still does what it's supposed to do.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

AS
Ajay S.

Medical Devices, 101-500 employees

Less than a year

5.0

“An organized all in one workspace”

Pros

Everything stays very well organized and it lets you keep all your applications together in one place using different tabs.

Cons

It would be even better if it included a tax tab to help with federal income tax. They should also add conference leave as an option under vacations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Mechanical or Industrial Engineering, 11-50 employees

More than a year

4.0

“user friendly for everyone”

Pros

The platform feels very user friendly which makes it simple to use for all types of users.

Cons

At this point I haven't come across anything troubling.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

8

RM
Ron M.

Electrical/ Electronic Manufacturing, 51-100 employees

Less than a year

5.0

“a complete and user friendly tool”

Pros

Everything is easy to use and all the information I need is right there when I need it.

Cons

To be honest I don't have anything negative to say about this program.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AB
Angela B.

Alternative Medicine, 11-50 employees

Less than a year

4.0

“Helpful training access”

Pros

Getting to training through Rippling U. is very convenient.

Cons

I honestly don't have much to add here.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EB
Eniola B.

Hospital & Health Care, 51-100 employees

More than a year

5.0

“A complete document hub”

Pros

Everything is easy to use and having a single place to submit all my work documents is really convenient.

Cons

I haven't run into any problems using it, whether I am on the web version or the desktop app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AR
Amanda R.

Health, Wellness and Fitness, 500+ employees

Less than a year

5.0

“Convenient HR all in one spot”

Pros

Having everything in one place is a huge plus. Human resources, time tracking, training, PTO management and more are all together which makes it really convenient to use.

Cons

The account lockout process after forgetting a password could be made a bit more user friendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GT
Gokulnath T.

Information Technology and Services, 500+ employees

Less than a year

4.0

“Clear interface with helpful layout”

Pros

The interface is very user friendly making it simple to browse around and find the information needed without confusion. Everything is laid out in a way that's clear and easy to understand.

Cons

Using it on my mobile phone was a challenge though. I'd really like to see some updates or a better mobile version to make it more usable.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

DS
Denise S.

Health, Wellness and Fitness, 51-100 employees

Less than 6 months

5.0

“A user friendly payroll transition”

Pros

Using the system for timesheets and PTO requests has been very user friendly and easy.

Cons

At this point I really do not have any complaints since my company switched from another payroll provider. It did take some time to learn at first but now it seems very user friendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CW
Cheryl W.

E-Learning, 1-10 employees

Less than 6 months

5.0

“Professional invoices”

Pros

The platform is simple to navigate, the login feels secure without being complicated and it helps me create professional-looking invoices.

Cons

I haven't run into any real issues yet. The only thing I still need to figure out is how to submit expenses for reimbursement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8