Total 56 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

46%

4

Stars

45%

3

Stars

9%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

N
Nyembesi

Hospitality, 1-10 employees

Less than a year

5.0

“Wonderful software choice”

Pros

Payroll, scheduling and time tracking have been a great help for me. It's excellent system for managing employee clock-ins and clock-outs and it is a real time-saver.

Cons

Its loading duration is not very fast and could use more features to become more user-friendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

AH
ALEXANDRE HENRIQUE

Small Business, 51-100 employees

4.0

“Best staff scheduling app”

Pros

I find the communication tools and software quite useful and simple. Since we started using Roosted HR, our human resource department has seen significant improvements in communication and organizational tasks, such as staff scheduling.

Cons

It takes a long time to load. I hope it improves with continued use.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

K
kimberley

Social Media, Advertising, Marketing, 500+ employees

More than a year

4.0

“Helps with productivity and quality”

Pros

Navigating through the menu is pretty easy, which saves me valuable time. Roosted HR is also not messed up with redundant options which makes it easier to accomplish the tasks I need to. The new interface also adds a fresh, friendly look.

Cons

Overall, I wish they had a real-time employee start and stop time tracker for on-the-job use.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

7

A
Anonymous

Not Specified, 101-500 employees

Less than 6 months

4.0

“Roosted HR Schedules Best”

Pros

It is very benefical how Roosted HR easily allows me to schedule different actors for various shoots, which saves time compared to sending individual emails. It keeps everything organized and reduces the stress.

Cons

I am not a fan of the price. But I understand they need to earn revenue but improving their support network could justify the cost.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

W
William

Small Business, 1-10 employees

Less than 6 months

5.0

“Makes Scheduling Simple”

Pros

This software makes scheduling much less of a nightmare. Scheduling was a real challenge for me but this tool provided the flexibility needed for varying schedules during tech weeks, off-seasons and more.

Cons

We stopped using it because it was not cost-effective for us but we do miss it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Joel

Small Business, 51-100 employees

Less than a year

5.0

“Roosted HR works well for Caterers and event planners”

Pros

Roosted HR is perfectly suited for my catering business. It lets me schedule based on specific events or in a regular grid format for standard shifts.

Cons

There is not much to dislike about Roosted HR, especially after using it for a while.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 11-50 employees

4.0

“Tested and ultimately went with this scheduling software”

Pros

It covers all the basic needs and offers additional features like automated scheduling and employee text notifications.

Cons

Although Roosted HR is highly specialized and works well for certain types of businesses, but for many its extra features can make it a bit clunky.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

J
Joe

Social Media, Advertising, Marketing, 11-50 employees

Less than a year

5.0

“A Year of Using Roosted HR”

Pros

The flexibility and customization options are impressive. Many issues can be easily resolved by adjusting settings or contacting support. Over the past year and a half, I've found that Roosted HR capabilities are far more better than they first appear. Initially some advanced features were not visible, but reaching out to the support team unlocked a lot of potential. What stands out is their willingness to develop features tailored to our needs at a reasonable cost.

Cons

If I had to mention a "con," it would be that my company has been a customer since Roosted HR was much smaller. Over the past year and a half, we have seen many changes, but rarely have these changes negatively impacted our experience. In fact, many changes were made partly based on our feedback. So, while it is a "con," it is also a big plus because Roosted HR listens and responds quickly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anthony

Manufacturing, Custom Product, 51-100 employees

4.0

“Great Tool for Lite Scheduling”

Pros

The interface is very user-friendly with clear instructions and help sections. Roosted HR is very helpful as I can set up a specific type of schedule and make personalized adjustments.

Cons

It could be more predictive and intuitive regarding schedule changes. One suggestion is to have a call-in feature that lets you input a call-in and then recommends someone on your team to cover, considering hours and rest time.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

A
Anonymous

Not Specified, 51-100 employees

5.0

“Ease of use and efficiency”

Pros

The easy-to-use interface is smooth and the layout is intuitive.

Cons

The lack of certain functionalities relative to the price is a con.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 500+ employees

Less than 6 months

4.0

“Definitely Helps”

Pros

Overall, it is simple and adjustable with a nice layout. Also, it is quite decent in its functionalities.

Cons

I do not like paying for extra things so that is a bit of a downside for me.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

7

R
Rishi

Healthcare, 1-10 employees

5.0

“Helpful software”

Pros

It is the best system I've used so far, a solution with useful and promising interactions.

Cons

It can sometimes be slow, which leads to frustrating wait times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 1-10 employees

Less than 6 months

4.0

“Best tool for employee scheduling”

Pros

The price is definitely a plus. It is easy to use with a manageable learning curve and offers good templates to get started.

Cons

The software was buggy at times. It could benefit from more focused functionality as it has a lot of features, but they can be overwhelming.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

S
Sarah

Retail, 11-50 employees

Less than 6 months

5.0

“Intutitve Scheduler System”

Pros

Roosted HR user-friendly, flexible, versatile and quick to new updates and navigate.

Cons

It is a bit pricey, but not out of line. The free trial was a great way for us to get to know the program before deciding to commit.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

M
Manuel

Real Estate, 1-10 employees

5.0

“The best choice”

Pros

The software is easy to use, simple and truly the best.

Cons

No con since it is doing the best and I feel that is for sure.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Richard

Healthcare, 1-10 employees

3.0

“Quick to manage scheduling”

Pros

The interface is clear and easy to understand so I did not need much time to understand it.

Cons

Integrating with my calendars was tricky especially with the iOS calendar.

Rating Distribution

Ease of use

4

Value for money

8

Customer Support

5

Functionality

6

M
Michelle

Healthcare, 1-10 employees

Less than a year

5.0

“Scheduling becomes simple and easy”

Pros

The ease and flexibility in creating schedules by Roosted HR is commendable.

Cons

I have nothing negative to say. I admire this program and reiterate that scheduling is pretty easy with it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

D
Devon

Hospitality, 1-10 employees

Less than a year

5.0

“Adds Great Value”

Pros

Roosted HR is very user-friendly and helps me and my staff manage all our scheduling needs from A to Z.

Cons

I do not have any negative feedback. Everything is been great in my opinion.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

N
Nelson

Healthcare, 1-10 employees

Less than a year

4.0

“Easy to use and learn”

Pros

To learn its functionalities so simple and easy, and it covers the basics of scheduling smoothly.

Cons

It's nice, but I think it could offer a better and improved graphic design.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

E
Elizabeth

Social Media, Advertising, Marketing, 500+ employees

Less than a year

5.0

“Roosted HR Review”

Pros

I value the ability it provides to communicate with all employees and maintain a structured system.

Cons

It is still a work in progress. I do not like the new interfaces look compared to the old, more box-like design. Also, I cannot call someone directly. I have to navigate through their profile to get their number and copy it, which is cumbersome.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10