TrueWork Reviews
9 Review(s)
softwareOverall Rating
4.7
9 Review(s)
Rating Distribution
5
(6)
4
(3)
3
2
1
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Overall Rating
4.7
9 Review(s)
Rating Distribution
5
(6)
4
(3)
3
2
1
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Filters
Ratings
Provider Size
Time Used
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TrueWork works well and it allows me to support my employees when needed
TrueWork works well and it allows me to support my employees when needed
Pros
TrueWork allows me to generate employment and income verification letters very quickly, without having to draft lengthy legal documents. Unlike general templates that take forever and can be questioned, TrueWorks is reliable and trusted.
Cons
Sometimes the letters or drafts are a bit too generic, so I need to make some adjustments.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Alander P.
Small Business, 11-50 employees
More than a year
June 2024
Why Truework Is The Real Deal
Why Truework Is The Real Deal
Pros
Truework simplifies background checks and offers an affordable solution with excellent features. I particularly appreciate the reporting and analytics capabilities it provides.
Cons
I have no significant dislikes to mention about Truework here.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Taiwo O
Telecommunications, 11-50 employees
More than a year
December 2023
Makes Life Easier for the HR/People Ops Dept
Makes Life Easier for the HR/People Ops Dept
Pros
Employees can handle their own verification requests, so I do not even have to get involved which is great and time-saving.
Cons
Our company name is not always found in searches, so I often have to provide links to help people find us.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sara M.
Human Resources, 51-100 employees
Less than a year
February 2022
Easiest and Quickest ways to get VOEs
Easiest and Quickest ways to get VOEs
Pros
In my role in Human Resources, I handle numerous employment verification requests. We used to use The Work Number but faced many issues, so now most of our verifications are done with written forms, which are time-consuming to print, scan and send back, or over the phone which often requires an ID number and involves long wait times and poor audio quality. To stay away from all the stress we switched to TrueWork as it offers a much faster solution. And we are much satisfied with its services in all the mentioned areas.
Cons
I have not come across anything I dislike so far. They seem to be the most efficient for verification of employment (VOE) requests.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Victoria V.
HR Solutions Specialist, 101-500 employees
Less than a year
November 2021
Simplifies the VOE Process, Saving Time and Effort
Simplifies the VOE Process, Saving Time and Effort
Pros
In HR, receiving multiple employment verification requests each week is common. It can be tedious to download files, manually fill out information and then email it back. I like that TrueWork functions as a complete hub that handles much of the work for me. I just open the link, fill in the fields and click submit. It also saves the information to my account for record-keeping. Plus, I can download a PDF copy to keep for our company records.
Cons
I do not have any immediate dislikes. The product functions as advertised. My only concern is about the security of TrueWork network. We want to ensure that sensitive information is not leaked or exposed. While I trust TrueWork meets all security standards, I would need to investigate this area further.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Kyle H.
Accountant, 51-100 employees
More than a year
April 2021
Amazing app, saves a lot of time and eliminates a lot of the manual work
Amazing app, saves a lot of time and eliminates a lot of the manual work
Pros
It is very easy to configure and set up, and it syncs with Zenefits. It saves a lot of money and time since we do not need an HR department to manage and check documents. We no longer have to type letters for employees. Also, it saves a lot of time for both management and employees.
Cons
There is nothing to dislike about this app. You can set it up in just 10 minutes or even 1 minute if you use Zenefits since TrueWork will automatically sync all employee data from Zenefits. There is no additional work required from employees; just follow the registration emails you receive.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mustafa A.
Small Business, 11-50 employees
Less than 6 months
April 2021
My Review
My Review
Pros
I find the added feature of not having to fill out employment verifications extremely useful. I've received positive feedback from both employees and third parties regarding its usage.
Cons
I wish I could provide at least one negative point, but I can't. It's simply the best!
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Rosa N
Non-Profit Organization Management, 500+ employees
More than a year
March 2021
Employement Verification Process Simplified Using Truework
Employement Verification Process Simplified Using Truework
Pros
Truework has revolutionized our employment verification process, allowing us to reallocate our resources to more strategic tasks instead of manual processing.
Cons
We send a file feed to Truework three times per week. Occasionally, verification requests come in between the file transfers, resulting in inaccurate data. I recommend sending the feeds as frequently as possible depending on the volume of changes.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
SHRESHTHI M
Mental Health Care, 500+ employees
More than a year
August 2020
Awesome tool for HR professionals for VOE/VOI
Awesome tool for HR professionals for VOE/VOI
Pros
It's much easier to use and enter information compared to the tedious lender VOI forms. The customer service provided by my CSM was exceptional. I like the confirmation of authorization with employees before the form is sent to me as the HR admin. The self-service option for employees, including customized employment letters and integration with our HRIS, is also highly beneficial.
Cons
This is not a drawback, but rather a suggestion for a new feature: the ability to sum monetary amounts in the fields on the VOI/HR Responder Form. I've already shared this feedback with my CSM, and they are actively working on adding this capability.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Oil & Energy, 51-100 employees
Less than 6 months
May 2020
Filters
Sort by:
TrueWork works well and it allows me to support my employees when needed
TrueWork works well and it allows me to support my employees when needed
Pros
TrueWork allows me to generate employment and income verification letters very quickly, without having to draft lengthy legal documents. Unlike general templates that take forever and can be questioned, TrueWorks is reliable and trusted.
Cons
Sometimes the letters or drafts are a bit too generic, so I need to make some adjustments.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Alander P.
Small Business, 11-50 employees
More than a year
June 2024
Why Truework Is The Real Deal
Why Truework Is The Real Deal
Pros
Truework simplifies background checks and offers an affordable solution with excellent features. I particularly appreciate the reporting and analytics capabilities it provides.
Cons
I have no significant dislikes to mention about Truework here.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Taiwo O
Telecommunications, 11-50 employees
More than a year
December 2023
Makes Life Easier for the HR/People Ops Dept
Makes Life Easier for the HR/People Ops Dept
Pros
Employees can handle their own verification requests, so I do not even have to get involved which is great and time-saving.
Cons
Our company name is not always found in searches, so I often have to provide links to help people find us.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sara M.
Human Resources, 51-100 employees
Less than a year
February 2022
Easiest and Quickest ways to get VOEs
Easiest and Quickest ways to get VOEs
Pros
In my role in Human Resources, I handle numerous employment verification requests. We used to use The Work Number but faced many issues, so now most of our verifications are done with written forms, which are time-consuming to print, scan and send back, or over the phone which often requires an ID number and involves long wait times and poor audio quality. To stay away from all the stress we switched to TrueWork as it offers a much faster solution. And we are much satisfied with its services in all the mentioned areas.
Cons
I have not come across anything I dislike so far. They seem to be the most efficient for verification of employment (VOE) requests.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Victoria V.
HR Solutions Specialist, 101-500 employees
Less than a year
November 2021
Simplifies the VOE Process, Saving Time and Effort
Simplifies the VOE Process, Saving Time and Effort
Pros
In HR, receiving multiple employment verification requests each week is common. It can be tedious to download files, manually fill out information and then email it back. I like that TrueWork functions as a complete hub that handles much of the work for me. I just open the link, fill in the fields and click submit. It also saves the information to my account for record-keeping. Plus, I can download a PDF copy to keep for our company records.
Cons
I do not have any immediate dislikes. The product functions as advertised. My only concern is about the security of TrueWork network. We want to ensure that sensitive information is not leaked or exposed. While I trust TrueWork meets all security standards, I would need to investigate this area further.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Kyle H.
Accountant, 51-100 employees
More than a year
April 2021
Amazing app, saves a lot of time and eliminates a lot of the manual work
Amazing app, saves a lot of time and eliminates a lot of the manual work
Pros
It is very easy to configure and set up, and it syncs with Zenefits. It saves a lot of money and time since we do not need an HR department to manage and check documents. We no longer have to type letters for employees. Also, it saves a lot of time for both management and employees.
Cons
There is nothing to dislike about this app. You can set it up in just 10 minutes or even 1 minute if you use Zenefits since TrueWork will automatically sync all employee data from Zenefits. There is no additional work required from employees; just follow the registration emails you receive.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mustafa A.
Small Business, 11-50 employees
Less than 6 months
April 2021
My Review
My Review
Pros
I find the added feature of not having to fill out employment verifications extremely useful. I've received positive feedback from both employees and third parties regarding its usage.
Cons
I wish I could provide at least one negative point, but I can't. It's simply the best!
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Rosa N
Non-Profit Organization Management, 500+ employees
More than a year
March 2021
Employement Verification Process Simplified Using Truework
Employement Verification Process Simplified Using Truework
Pros
Truework has revolutionized our employment verification process, allowing us to reallocate our resources to more strategic tasks instead of manual processing.
Cons
We send a file feed to Truework three times per week. Occasionally, verification requests come in between the file transfers, resulting in inaccurate data. I recommend sending the feeds as frequently as possible depending on the volume of changes.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
SHRESHTHI M
Mental Health Care, 500+ employees
More than a year
August 2020
Awesome tool for HR professionals for VOE/VOI
Awesome tool for HR professionals for VOE/VOI
Pros
It's much easier to use and enter information compared to the tedious lender VOI forms. The customer service provided by my CSM was exceptional. I like the confirmation of authorization with employees before the form is sent to me as the HR admin. The self-service option for employees, including customized employment letters and integration with our HRIS, is also highly beneficial.
Cons
This is not a drawback, but rather a suggestion for a new feature: the ability to sum monetary amounts in the fields on the VOI/HR Responder Form. I've already shared this feedback with my CSM, and they are actively working on adding this capability.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Oil & Energy, 51-100 employees
Less than 6 months
May 2020