TrueWork

What Is Truework?

Truework operates as a cloud-hosted verification software built around three data types: employment, income, and assets. Rather than routing every request through a single method, the platform pulls from a mix of payroll systems, bank records, tax data, and direct outreach to confirm an applicant's details. It then hands control back to the employee over what gets shared and with whom. Truework now operates as a subsidiary of Checkr Group, which also owns background-check provider Checkr, putting income and employment verification under the same corporate umbrella as broader screening services.

What Is Truework Best For?

The software is best known for its smart orchestration feature. What sets it apart from a typical verification vendor is how it decides which method to use for a given request. Instead of putting every applicant through the same fixed sequence of data sources, Truework uses a routing layer that decides the best path for each request. This helps the platform verify more applicants, complete checks faster, and improve overall verification rates.

How Much Does Truework Cost?

Truework pricing sits on a per-verification basis rather than a flat subscription. Pricing details include:

• Employment (VOE): $59.95
• Income And Employment (VOI): $64.95
• Reverification: $19.95 (available for employment (VOE) reverifications only, not income)

Disclaimer: The pricing is subject to change.

Truework Integrations

The vendor offers integration with various point-of-sale (POS) and Loan origination systems (LOS), including:

• Encompass
• Empower by Dark Matter Technologies
• Blend
• nCino

How Does Truework Work?

Once you're logged in, requesting a verification through Truework is straightforward:

• Select ‘Start a verification’ to open a new request
• Choose the request type: employment, income, or reverification (reverification applies to employment only)
• Enter the applicant's identifying details, including name and Social Security number, as required for that verification type
• Pick the workflow and method that fits the situation, or let Truework's orchestration engine handle the routing automatically
• Submit the request, which gets sent to Truework's verification engines for processing
• Track progress from the dashboard, which updates in real time as the request moves through its assigned method
• Download the completed report from the dashboard once verification finishes, for recordkeeping or underwriting purposes

Who Is Truework For?

The platform is built to handle verification needs across sectors that regularly need to confirm someone's employment or income, including:

• Human resources
• Information technology
• Finance
• Manufacturing
• Food and beverages

Truework Use Cases

Based on our analysis of user feedback and Truework's current capabilities, we have identified key scenarios where this software is a good fit:

Lenders Looking To Qualify More Loans

To qualify for programs like Day 1 Certainty or AIM, lenders need verification reports that meet Fannie Mae and Freddie Mac's requirements. Even if an applicant's information is correct, the loan may not qualify for automated underwriting if the report isn't in the right format. Truework creates verification reports that are designed to meet these standards from the start. This saves lenders from having to reformat reports or order additional agency-compliant documents. It can also reduce post-closing issues because the data has already been checked before it reaches underwriting.

Loan Teams Looking To Lower Verification Costs

Many lenders use different vendors for payroll data, bank statements, and other verification needs. This often leads to duplicate reports, overlapping services, and higher costs. Truework brings these verification methods together in one platform with a single pricing model. Since businesses pay only for completed verification reports instead of every attempt, they avoid paying for failed or incomplete searches.

Lenders Losing Applicants During Verification

Verification is often a big reason for delay in the loan process. Applicants may lose interest if they're asked to upload documents, log into different systems, or wait several days without updates. Truework completes many verifications without requiring any action from the applicant. If the applicant does need to provide information, everything is handled through a single guided process instead of multiple emails or document requests.

Underwriting Teams Spending Too Much Time Fixing Verification Reports

When verification data comes from multiple sources, reports can look different or have missing information. Underwriters often must fix these issues or request another verification, slowing down the loan process. Truework combines data into one consistent report format and checks it for missing or incorrect information before it's delivered. This reduces rework and helps underwriters spend more time reviewing loans instead of fixing paperwork.

Is Truework Right For You?

If your team handles a high volume of verification requests manually, you may spend hours following up with HR or switching between different verification tools. Truework helps automate the process instead of just keeping it organized. Beyond the core verification engine, the platform includes configurable integrations, built-in reporting, and dedicated account support.

Several lenders have reported measurable improvements after adopting Truework. Organizations such as Pennymac and Virginia Credit Union have used Truework as part of their verification workflows. On the security side, Truework maintains SOC II Type II and ISO 27001 certifications, which matter if your organization is handling applicant data in a regulated environment.

Still deciding if Truework software is the right solution for your organization? Contact us at (661) 384-7070, and we will help you make the best decision.