TrueWork: Pricing, Demo & Features (2026)

Name: TrueWork
Price: 19.95 USD
Rating: 4.7 (9 reviews)

Last Updated Sep 17, 2026

Key Takeaways

Generated from the text of customer reviews

Truework helps businesses verify a person's income, employment, and identity. It's mainly used by mortgage lenders, credit unions, and HR teams. While setup may require implementation support, Truework simplifies verification by automatically pulling data from multiple sources. Recently, Truework introduced Qualified Income, an offering that adds Freddie Mac AIM Check-based income calculations directly to verification reports.

Our Verdict

Truework is a good choice for mortgage lenders and credit unions that handle a steady flow of verification requests. Since pricing is based on individual verification, it's better suited for organizations seeking a usage-based pricing model rather than a recurring subscription. Overall, we recommend it for organizations that value speed and agency-ready reporting.

Overall Rating

Based on 9 users reviews

4.7

All Reviews

Rating Distribution

Positive

100%

Neutral

Negative

Starting Price

$19.95

Product Snapshot

TrueWork Specifications

Employee Information Management
Recruitment and Applicant Tracking
Performance Management
Attendance and Time Tracking
Employee Onboarding
Training and Development
Benefits Administration
Compensation Management
Employee Self-Service Portal
Workforce Analytics

View All Specifications

What Is Truework?

Truework operates as a cloud-hosted verification software built around three data types: employment, income, and assets. Rather than routing every request through a single method, the platform pulls from a mix of payroll systems, bank records, tax data, and direct outreach to confirm an applicant's details. It then hands control back to the employee over what gets shared and with whom. Truework now operates as a subsidiary of Checkr Group, which also owns background-check provider Checkr, putting income and employment verification under the same corporate umbrella as broader screening services.

What Is Truework Best For?

The software is best known for its smart orchestration feature. What sets it apart from a typical verification vendor is how it decides which method to use for a given request. Instead of putting every applicant through the same fixed sequence of data sources, Truework uses a routing layer that decides the best path for each request. This helps the platform verify more applicants, complete checks faster, and improve overall verification rates.

How Much Does Truework Cost?

Truework pricing sits on a per-verification basis rather than a flat subscription. Pricing details include:

Employment (VOE): $59.95
Income And Employment (VOI): $64.95
Reverification: $19.95 (available for employment (VOE) reverifications only, not income)

Get in touch with us to receive a personalized Truework price quote tailored to the unique needs of your organization.

Disclaimer: The pricing is subject to change.

Truework Integrations

The vendor offers integration with various point-of-sale (POS) and Loan origination systems (LOS), including:

Encompass
Empower by Dark Matter Technologies
Blend
nCino

How Does Truework Work?

Once you're logged in, requesting a verification through Truework is straightforward:

Select ‘Start a verification’ to open a new request
Choose the request type: employment, income, or reverification (reverification applies to employment only)
Enter the applicant's identifying details, including name and Social Security number, as required for that verification type
Pick the workflow and method that fits the situation, or let Truework's orchestration engine handle the routing automatically
Submit the request, which gets sent to Truework's verification engines for processing
Track progress from the dashboard, which updates in real time as the request moves through its assigned method
Download the completed report from the dashboard once verification finishes, for recordkeeping or underwriting purposes

Schedule a free Truework demo to learn more about its functionalities.

Who Is Truework For?

The platform is built to handle verification needs across sectors that regularly need to confirm someone's employment or income, including:

Human resources
Information technology
Finance
Manufacturing
Food and beverages

Truework Use Cases

Based on our analysis of user feedback and Truework's current capabilities, we have identified key scenarios where this software is a good fit:

Lenders Looking To Qualify More Loans

To qualify for programs like Day 1 Certainty or AIM, lenders need verification reports that meet Fannie Mae and Freddie Mac's requirements. Even if an applicant's information is correct, the loan may not qualify for automated underwriting if the report isn't in the right format. Truework creates verification reports that are designed to meet these standards from the start. This saves lenders from having to reformat reports or order additional agency-compliant documents. It can also reduce post-closing issues because the data has already been checked before it reaches underwriting.

Loan Teams Looking To Lower Verification Costs

Many lenders use different vendors for payroll data, bank statements, and other verification needs. This often leads to duplicate reports, overlapping services, and higher costs. Truework brings these verification methods together in one platform with a single pricing model. Since businesses pay only for completed verification reports instead of every attempt, they avoid paying for failed or incomplete searches.

Lenders Losing Applicants During Verification

Verification is often a big reason for delay in the loan process. Applicants may lose interest if they're asked to upload documents, log into different systems, or wait several days without updates. Truework completes many verifications without requiring any action from the applicant. If the applicant does need to provide information, everything is handled through a single guided process instead of multiple emails or document requests.

Underwriting Teams Spending Too Much Time Fixing Verification Reports

When verification data comes from multiple sources, reports can look different or have missing information. Underwriters often must fix these issues or request another verification, slowing down the loan process. Truework combines data into one consistent report format and checks it for missing or incorrect information before it's delivered. This reduces rework and helps underwriters spend more time reviewing loans instead of fixing paperwork.

Is Truework Right For You?

If your team handles a high volume of verification requests manually, you may spend hours following up with HR or switching between different verification tools. Truework helps automate the process instead of just keeping it organized. Beyond the core verification engine, the platform includes configurable integrations, built-in reporting, and dedicated account support.

Several lenders have reported measurable improvements after adopting Truework. Organizations such as Pennymac and Virginia Credit Union have used Truework as part of their verification workflows. On the security side, Truework maintains SOC II Type II and ISO 27001 certifications, which matter if your organization is handling applicant data in a regulated environment.

Still deciding if Truework software is the right solution for your organization? Contact us at (661) 384-7070, and we will help you make the best decision.

TrueWork Features

Multiple Verification Methods

Truework automatically chooses the best source to verify an applicant's information. Depending on the request, it can use payroll data, employment records, or public records to complete the verification as quickly and accurately as possible.

See How It Works

Reporting Dashboard

The platform includes reporting tools that help organizations monitor their verification process. Teams can track metrics such as completion rates, turnaround times, and overall usage. The dashboard also breaks down performance by verification type, making it easier to spot delays and improve workflows.

See How It Works

Income Analytics

Truework provides income analytics that help lenders better understand an applicant's financial situation. It analyzes data from income verification reports to show income trends and monthly or annual earnings, helping lenders make more informed lending decisions.

See How It Works

Mortgage Lending

It simplifies the loan verification process by automating income, employment, and identity checks. It integrates with popular loan origination systems, allowing lenders to pull applicant data and complete verifications digitally. This speeds up underwriting and creates a smoother experience for borrowers.

See How It Works

Tenant Screening

Property managers can use Truework to verify a rental applicant's income and employment. By connecting directly with payroll providers, the platform verifies information without relying only on pay stubs or other documents that can be altered, helping reduce the risk of rental fraud.

See How It Works

Pros And Cons of TrueWork

A quick look at TrueWork's strengths and weaknesses to
help you decide if it's the right fit

Pros

Automatically routes requests to improve verification speed and accuracy
Built-in reporting helps track verification performance
Customizable workflows fit different business needs
Helps meet data security and compliance standards

Cons

The admin dashboard may take some time to learn
Setup usually requires implementation support
Verification data may not always be up to date between data syncs

TrueWork Reviews

Insights from real users on TrueWork’s features,
performance, and overall experience.

Total 9 reviews

4.7

All reviews are from verified customers

Rating Distribution

Stars

67%

Stars

33%

Stars

Share your experience

Alander P.

Small Business, 11-50 employees

More than a year

4.0

June 2024

“TrueWork helps me support my team effectively”

Pros

TrueWork allows me to generate employment and income verification letters very quickly, without having to draft lengthy legal documents. Unlike general templates that take forever and can be questioned, TrueWorks is reliable and trusted.

Cons

Sometimes the letters or drafts are a bit too generic, so I need to make some adjustments.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Taiwo O

Telecommunications, 11-50 employees

More than a year

4.0

December 2023

“Our top-pick...”

Pros

It very much simplifies background checks and offers an affordable solution with excellent features. If I talk about myself, I mainly like the reporting and analytics features it provides.

Cons

I have no significant dislikes to mention about Truework here.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Sara M.

Human Resources, 51-100 employees

Less than a year

5.0

February 2022

“Eases workload for HR”

Pros

Employees can handle their own verification requests, so I do not even have to get involved which is great and time-saving.

Cons

Our company name is not always found in searches, so I often have to provide links to help people find us.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

View All 9 Reviews

Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

Does Truework offer an API?

Yes, it offers an API.

What languages does Truework support?

It supports English.

What other apps does Truework integrate with?

Truework integrates with a variety of LOS and POS platforms. Some of its supported integrations include Encompass, Empower by Dark Matter Technologies, Blend, and nCino.

Does Truework support mobile devices?

No, the platform doesn’t offer a mobile app.

What types of pricing plans does Truework offer?

Truework VOE pricing starts at $59.95, while VOI costs $64.95. Employment reverifications are available for $19.95, although this option doesn't apply to income verifications. Contact us to receive a personalized Truework cost quote.

Who are the typical users of Truework?

The software is best suited for organizations of all sizes across different industries, including information technology, manufacturing, finance, human resources, and food and beverages.

What level of support does Truework offer?

Truework offers support via chat, email, FAQ, and a help center.