Construction, 101-500 employees
Less than a year
“My favorite payroll system”
Pros
Hands down, this is my favorite payroll system I've ever worked with. It's so easy to pull up any employee information I need, and I have to say,it's actually fun to use, which is something I never thought I'd say about a payroll platform
Cons
Our employees had frequent trouble accessing the mobile app and restoring their access took a bit of time.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Hospital & Health Care, 101-500 employees
Less than a year
“Secure tool but a bit complicated”
Pros
This is the safest payroll system I've worked with across multiple companies. There was a tutorial to get started and after a bit of time, it became relatively easy to use. While I'm not sure of the exact cost, everything, including hours is available in one place.
Cons
The app felt a bit complicated compared to others I've tried. It took some getting used to and you can't just log in with a username and password. You also need company details and an identifier.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
6
Functionality
7
Internet, 500+ employees
Less than a year
“Smooth experience for end users”
Pros
It brings together everything an HR & recruitment team needs, from onboarding to benefits, payroll and time-off management. The experience for end users is smooth and I found it really easy to use. Plus, it helps automate onboarding with a low-code solution.
Cons
It took a while to fully understand how to make the most of all the features, especially since the mobile app doesn't offer much beyond booking paid time off. It's quite limited.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Hospital & Health Care, 500+ employees
Less than a year
“awesome tool for keeping track of time cards”
Pros
its awesome for keeping track of time cards, submitting time-off requests and reviewing your time sheets. It really helps me organize things.
Cons
would have been great if it was a little less complex and had automatic alerts when it's time to approve the current pay period.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Hospital & Health Care, 500+ employees
Less than a year
“well designed website and app”
Pros
Appreciate how the app and website are laid out. The interface is neat and the job recruiting page is well-organized with clearly displayed tiles.
Cons
The app is designed well but I've had trouble getting my paystubs and PTO to load. It never seems to show up when I need it.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Construction, 51-100 employees
Less than a year
“Everything available in one spot!”
Pros
What I like about it is how everything I need is right there on the website from pay stubs to W2s, bereavement forms, volunteer PTO and even the handbook. It's all available in one spot.
Cons
I honestly don't have anything bad to say. I really love the software and I haven't found anything wrong with it. It works great for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Non-Profit Organization Management, 500+ employees
Less than a year
“great time and attendance system”
Pros
I like the time and attendance system! Having all our people operations tools in one place is so important.
Cons
Their applicant tracking system is nowhere near as good as the stand-alone ATS products. It doesn't really compare.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Hospital & Health Care, 51-100 employees
Less than a year
“Reminds me of ADP”
Pros
UKG reminds me a lot of ADP. I can see my timecard, PTO/SICK time balance and work schedule. I enjoy using it.
Cons
The only issue I've faced is that I can't see my pay or paystubs so I have to log into a separate portal to check those. I wish everything could be done in one place.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Retail, 11-50 employees
More than a year
“Minimalistic UI”
Pros
I really like the app's clean and simple look. It feels modern and uncluttered, which makes it nice to work with.
Cons
But honestly, actually finding your way around can be tricky. There are so many pop-up windows and layers that it starts to feel like a maze. The simple design is great until you need to get something done quickly.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Hospital & Health Care, 500+ employees
Less than 6 months
“Love the logo & the app”
Pros
First off, the logo is great! It is a thorough payroll application. I mainly used it for timekeeping and pulling all my payroll and time-off data.
Cons
Slow uploads and delays weren't really UKG Pro's fault but more my internet connection. It was often frustratingly slow to get the app up and running.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Retail, 500+ employees
Less than a year
“Gives me control over my schedule”
Pros
I value having more control over my schedule including both worked and scheduled hours. The updates are fast and my payslips are more accurate now. As a manager, processing requests and creating long-term schedules has become a lot quicker and easier with UKG.
Cons
The app kept logging me out frequently even after enabling facial recognition for login. Even if I was just switching between apps or locking my phone for a few seconds. It was annoying.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Machinery, 51-100 employees
Less than a year
“fast updates and accurate payslips”
Pros
Its great how everything is so easy to access. I can view my PTO, points, teammates and even who my supervisor is right on the same page.
Cons
Sometimes there are no automated updates for the PTO section and we end up having to manually adjust it. It's not a huge problem but it can get annoying at times.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Retail, 11-50 employees
Less than a year
“User friendly software”
Pros
I find it really simple to check my schedule and clock in. The interface is user-friendly which makes the whole experience easy and efficient.
Cons
The long password requirement can be a bit of a pain. It's necessary for security but it does get tedious to remember and enter every time.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Design, 11-50 employees
Less than a year
“Tracks everything!”
Pros
What I really enjoy is how everything is easily tracked in UKG. It helps me run a smooth business, from managing payroll to keeping everything else organized.
Cons
Nothing negative at all. UKG Pro has everything I need to run my business smoothly. I use it every week and it's perfect for my needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Retail, 500+ employees
Less than a year
“Helpful for managing HR tasks”
Pros
This product was really helpful for managing all the HR tasks. It was easy to use and got the job done.
Cons
In my view, the user interface looked a bit basic. It was functional but it could use a little more flair to make it more appealing while keeping things simple.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Events Services, 51-100 employees
Less than a year
“Makes it convenient to manage labor :)”
Pros
The tools available in this software made it convenient to manage labor and get tasks done without stress.
Cons
I can't think of anything I dislike about it. It has everything I need.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Broadcast Media, 11-50 employees
Less than a year
“streamlined employee management”
Pros
offers smooth employee management along with time tracking and payroll features that are easy to work with.
Cons
scheduling took me a little time to figure out, especially if you're a beginner but once I got the hang of it, it was fine.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 51-100 employees
Less than a year
“Quick access to pay stubs”
Pros
Clocking in and out is simple for me and it's quick to access pay stubs and other important documents.
Cons
At times the app lags a bit when clocking in. It occasionally registers a time a minute later than I pressed it but it's easy to fix any errors once it happens.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Health, Wellness and Fitness, 500+ employees
Less than 6 months
“Solid tool for timekeeping!”
Pros
It is a solid timekeeping tool. It works great and serves all my needs perfectly.
Cons
No complaints here. I like it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Transportation/ Trucking/ Railroad, 500+ employees
More than a year
“homepage displays key info perfectly”
Pros
I like how all the key information is displayed right on the homepage making it super easy to access everything I need at a glance.
Cons
Time off section could be a bit more detailed. It's decent as is, but I think it could be a little more simplified to make it easier to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8