UltiPro Software

UKG Pro is A Good Choice

Pros

Theyre incredibly convenient since everything you might need is readily available. The LMS can be integrated for self-learning and paystubs and org charts are conveniently located in one place. Additionally it provides a link for vacation leave approval when necessary.

Cons

Until now all my expectations have been met and theyre continually enhancing the app.

Loved using it!

Pros

The platforms intuitive layout and customizable features allow for easy adaptation to our organizations specific requirements.

Cons

Ive encountered some minor hiccups or delays during system updates.

A must try for data intelligence

Pros

Detailed data patterns are accessible with customizable dashboards and easy remote operability.

Cons

Updating the product takes quite a while and it lacks flexibility for integrations.

UKG for non profit

Pros

Features like pending pay payroll gateway and the Year-end module are noteworthy.

Cons

Tax and Payment services have been unresponsive regarding some of our tax cases resulting in numerous penalties and interest charges for our organization.

Great customer involvement and appreciation

Pros

The standout aspect is the people. UKG consistently provides top-notch support and relationship management. Even during challenges we always feel well-supported.

Cons

Currently the only downside I see with UKG is the transition between representatives in their support structure which seems to be undergoing refinement and implementation. While we appreciate all our representatives theres been more turnover than Id prefer.

UKG Pro does everything you need, if you put in the effort.

Pros

UKG Pro offers a cost-effective HCM solution with extensive features allowing for customization with configured fields. Its manageable internally without dedicated engineering support and offers fantastic options for connecting with other systems leveraging HR data.

Cons

There are a few areas that I find deficient with the primary one being the user interface. The UI feels outdated and frankly a bit overwhelming for occasional users. Additionally Ive experienced disappointment when trying to implement new features/modules only to encounter significant limitations (e.g. HR Service Delivery doesnt update the Core database resulting in dual entry issues which is incredibly frustrating).

UKG Pro Review

Pros

UKG Pros strengths lie in its cost-effectiveness modules integrations user-friendly interface security platform global support and overall organization.

Cons

When we wanted to utilize their Ulti-Time Mgmt for timesheets they were in the process of phasing out that module so we had to transition to their Ulti Time and Attendance module. Apart from that minor hiccup I have no other complaints about UKG Pro.

UKG vs KMC

Pros

Reporting within the BA System stands out among the many features.

Cons

Some of our employees encounter difficulties when accessing their records indicating a need for either UKG or KMC to provide a step-by-step remedy.

There is no actual support

Pros

I havent noticed any differences between the old and new apps weve used.

Cons

Direct support for our company is lacking. I hadnt faced any significant issues until they upgraded to the pro version. My password expired and when I tried to create a new one it didnt recognize my current password which is necessary for generating a new one. The new app runs significantly slower compared to the old one. Im puzzled as to why they would switch apps when theyre essentially the same setup.

UKG Great Wholistic Product

Pros

UKG offers great support free learning resources and a highly user-friendly interface. They have modules for almost every need and integrate seamlessly if a module isnt available.

Cons

Integration with some add-on modules like People Doc is subpar and problematic.