Last Updated

Key Takeaways

Generated from the text of customer reviews

UltiPro is a Human Capital Management (HCM) platform that offers a centralized workforce management engine. It comes with people-first AI capabilities that help organizations gain workforce insights and improve employee experiences. While some users report occasional issues with paystub printing, the platform helps reduce administrative workload and provides a unified view of workforce data.

Our Verdict

UltiPro is a strong fit for mid-sized and large organizations that need a comprehensive solution for managing the employee lifecycle. It helps HR teams manage payroll, talent management, compliance, and workforce planning from a single platform. Its AI-driven insights and employee experience tools are notable strengths. Overall, it is a solid choice for businesses looking to standardize HR operations and support a growing workforce.

UltiPro Specifications

  • Employee Information Management
  • Recruitment and Applicant Tracking
  • Performance Management
  • Attendance and Time Tracking

UltiPro Features

Payroll Processing

It takes the hassle out of payroll by handling everything from calculating wages and taxes to processing paychecks. The software manages your payroll liabilities and generates comprehensive reports, ensuring you stay compliant and informed. It operates a continuous payroll processing engine that automatically flags tax anomalies and compliance discrepancies throughout the pay cycle.

See How It Works
Benefits Administration

Managing employee benefits can be a complex task. The software simplifies this process by allowing you to easily select, administer, and track various benefits. It automates tasks like open enrollment periods, cost calculations, and even COBRA administration, saving you valuable time and resources.

See How It Works
Employee Engagement

UltiPro fosters workplace connectivity through built-in survey tools and communication hubs that capture employee sentiment in real time. The platform delivers targeted, mobile-friendly announcements with inline translations to bridge communication gaps across diverse, global teams. This enables leadership to proactively address fatigue trends and enhance organizational trust.

See How It Works
Time And Attendance

UltiPro automates the entire time tracking process. It offers various time capture methods, such as time clocks, web punches, and mobile apps, providing employees with flexibility and reducing errors. Additionally, it facilitates scheduling and manages time-off requests and workforce management.

See How It Works
Human Resource Management

The software serves as a centralized people hub that unifies employee records, job history, and benefits tracking into a single source of truth. With embedded people-first AI, HR teams can automate repetitive administrative workflows, simplify compliance reporting, and manage preboarding or onboarding steps smoothly.

See How It Works
Employee Scheduling

UltiPro utilizes machine learning algorithms to forecast staffing demand down to 15-minute intervals. The platform automatically builds compliant schedules by cross-referencing worker availability, skill sets, labor budgets, and regional regulations. Employees gain autonomy via mobile self-service options that allow them to swap shifts easily.

See How It Works
Talent Management

The platform supports the entire employee lifecycle by combining high-volume recruitment, performance evaluations, and personalized learning management. AI-driven coaching suggestions guide managers through development reviews, while interactive career pathing helps employees track internal mobility options. This helps enterprises optimize succession planning and maximize workforce retention.

See How It Works

Pros And Cons of UltiPro

Pros

  • Offers centralized self-service platform

  • Offers cross-platform functionality for a more connected HR workflow

  • Provides a highly customizable user experience

Cons

  • Mobile app is not compatible with large-scale scale users

  • Reporting features can be complex and time-consuming

UltiPro Reviews

Total 998 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

36%

3

Stars

9%

2

Stars

3%

1

Stars

2%

Share your experience

A

alexis

Construction, 101-500 employees

Less than a year

4.0
September 2025

My favorite payroll system

Pros

Hands down, this is my favorite payroll system I've ever worked with. It's so easy to pull up any employee information I need, and I have to say,it's actually fun to use, which is something I never thought I'd say about a payroll platform

Cons

Our employees had frequent trouble accessing the mobile app and restoring their access took a bit of time.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

B

Brianna

Non-Profit Organization Management, 500+ employees

Less than a year

4.0
August 2025

great time and attendance system

Pros

I like the time and attendance system! Having all our people operations tools in one place is so important.

Cons

Their applicant tracking system is nowhere near as good as the stand-alone ATS products. It doesn't really compare.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

Z

Zuleika

Construction, 51-100 employees

Less than a year

5.0
August 2025

Everything available in one spot!

Pros

What I like about it is how everything I need is right there on the website from pay stubs to W2s, bereavement forms, volunteer PTO and even the handbook. It's all available in one spot.

Cons

I honestly don't have anything bad to say. I really love the software and I haven't found anything wrong with it. It works great for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

Does UltiPro Software offer an API?

Yes, it has an API available.

What languages does UltiPro Software support?

UltiPro software supports multiple global languages, including English, French, and Spanish, for international enterprises.

What other apps does UltiPro Software integrate with?

Notable third-party integrations include Oracle NetSuite, Okta, JazzHR, and Indeed.

Does UltiPro Software support mobile devices?

Yes, it is optimized for mobile devices.

What types of pricing plans does UltiPro Software offer?

The platform provides a customized pricing plan based on factors such as company size, required functionality, and desired support services. Reach out to our dedicated sales representatives to discuss your specific requirements and receive a personalized UltiPro cost.

Who are the typical users of UltiPro Software?

Typical users who benefit from UltiPro features are businesses across different industries and sectors, such as healthcare, retail, hospitality, logistics, manufacturing, and financial services.

What level of support does UltiPro Software offer?

UltiPro offers email, a help desk, phone support, a knowledge base, and chat support options.

Does UltiPro Software have alternatives?

Yes, Trakstar Learn, BlueVolt, and Brightspace are some of the best UltiPro alternatives.