UltiPro Reviews

“training new members is so convenient

Pros

This platform is user-friendly for both administrators and employees. Navigation feels natural and training new team members on the self-service portal is not an issue since everything is so convenient to learn.

Cons

The Time & Attendance section is harder to navigate compared to the other features.

“Saves time on trainings

Pros

I find it user-friendly. Employees can jump right in without needing any time-consuming training sessions.

Cons

Sometimes it gets finicky with certain browsers which can be pretty inconvenient when you're trying to get work done.

“quick and easy for hours and pay stubs

Pros

I can quickly log my hours and check previous pay stubs without any difficulty

Cons

The password requirements are pretty annoying. You have to change it way too frequently and its hard to keep track of all the new ones.

“Bugs and Issues in data transfers

Pros

Cool how the paycheck displays break down visually. Makes it easy to see benefits, withholdings and all the different components at a glance.

Cons

The system has quite a few glitches and data transfers aren't always instant or dependable.

“Perfect for big, not small, teams

Pros

I really value that this acts as an all-in-one center handling everything from payroll and record-keeping to recruiting and overall employee administration. The internal portal is especially handy because my team can quickly check their benefits, tax withholdings and remaining vacation or sick-time balances. I'm impressed by the reporting tools, there are such many of report options that it almost seems endless. The recruitment tools work well and I appreciate being able to tailor rules and procedures to match how we operate.

Cons

My biggest complaint is with the recruiting module. Although it does what it's supposed to, managing requisitions and letting applicants create profiles to apply for vacancies, it's clearly aimed at much larger organizations. When my company is small and we don't have a steady flood of applicants, the system's complexity can be off-putting. In fact, I've noticed it can discourage people from applying because the process feels unnecessarily complicated for smaller-scale hiring.

“An all-in-one system that works

Pros

this solution merges clear simplicity with an extensive set of features. Having almost every HR-related detail accessible in a single hub makes tasks feel smooth and moving through the interface is remarkably easy and interactive.

Cons

Honestly, I can't think of any faults with this system, it consistently handles everything I throw at it without issue and I haven't faced anything to criticize so far.

“Easy to see my pay stubs

Pros

I can easily check my current pay stubs and see exactly how much I'm earning, plus it keeps all my previous pay records accessible whenever I need them.

Cons

Can be too much with so much data crammed into one spot. Takes time to find what you're looking for.

“Accurate time tracking

Pros

its really accurate when it comes to tracking my time and I find it super convenient to use on a daily basis.

Cons

The only downside is remembering to clock in and out. If you forget to punch your time, it can cause issues.

“Good for hiring!

Pros

My recruitment team depends on this system to keep document processing smooth when we bring new people on board. We use UltiPro Core as our primary employee database and it's the place I go to check anything HR-related. I also like that the vendor keeps improving the platform, you can see they're genuinely invested in providing the tools users need to do well. Requesting time off and managing leaves is very simple, and the platform integrates reliably with other software, for example, we run it alongside Tenrox PSA and haven't experienced problems.

Cons

Reporting is pretty complicated for our HR and payroll teams, it takes ages before anyone gets comfortable with it. I've also run into occasions where an integration fails outright and corrupts the data, so I end up spending a lot of extra time correcting errors and rerunning reports to make sure everything is accurate.

“An excellent, user-friendly ATS

Pros

I've found this system to be excellent for our company's needs. The ATS functionality really shines when you use it as designed and as someone in recruiting, I appreciate how simple they've made the interface. The user-friendly approach definitely shows in the overall experience.

Cons

The 2020 updates really hurt us. Switching from Recruitment to Recruiting means we only keep 3 years of candidate history now. Losing all that previous data isn't great when you're paying this much for the service.

“Useful alerts!

Pros

The messaging system is fantastic. I get alerts and pop-ups for everything from time-off approvals to document signings. It's easy to use. When transferring between departments, there are persistent reminders to review and sign new policies, which keeps me on track with compliance requirements.

Cons

Sometimes I find the mobile app a bit restrictive in what I can accomplish, though the desktop version works wonderfully.

“Easy to get started with

Pros

I found the layout really well organized and picking up how to use it was so easy. There's definitely a lot of potential here, it feels like a solid system overall.

Cons

Customer service isn't very helpful and when I submit tickets it takes way too long to get issues resolved

“simple to set up new members

Pros

Setting up new team members is simple and generating HR analytics reports is really smooth.

Cons

Haven't found anything to complain about yet.

“lets me clock in from my phone :)

Pros

I can clock in and out right from my phone instead of needing to find a computer, plus checking my paycheck is super convenient

Cons

Takes way too long to get logged in. Sometimes over a minute just to sign in, which gets pretty frustrating when you're trying to get work done quickly.

“All employee data in one place

Pros

Having all our employee details in one spot is amazing. SSN, salary info, bonus data, employee IDs, manager assignments and department info are all there when you need them. Makes it super convenient to access everything with just a click.

Cons

Entering timesheets for hourly workers takes way too much time and feels really tedious. I really wish there was a 'duplicate' feature so I wouldn't have to manually type the same hours every single day. Since our staff has to take mandatory lunch breaks, that means making two separate entries each day, which gets old fast. Setting up PTO days isn't very easy either.

“Easily accessible information

Pros

I can quickly access my paystubs, salary details and submit time off requests without any hassle.

Cons

I keep getting locked out of my account and it prompts me to update my password way too frequently.

“excellent collaboration features

Pros

Really impressed with how well everything functions together. The team collaboration features work well and make our workflow so much smoother.

Cons

I dont think there are any conss

“clean, customizable interface

Pros

I really appreciate being able to customize the favorites menu to my liking. The interface feels clean and navigating between different pages is quick.

Cons

Document uploads are frustrating since you can't submit them directly from the pages where you need them. I always have to move back to the main documents section instead of uploading right from the payment page or wherever I'm working.

“Clear interface

Pros

The interface is really clear which makes everything so much easier.

Cons

It could really use better integration with the other platforms we use at work.

“Super convenient mobile clock-in

Pros

I feel like the mobile app is super convenient. I can clock in right as I'm walking into the office without needing to boot up my computer or find a desktop to log into.

Cons

The system only displays total hours for your entire pay period instead of breaking it down by week, which can be frustrating when you need weekly tracking.