Last Updated
Overview
WorkInConfidence helps HR and governance teams create a safer speak-up culture with two-way anonymous reporting, open case logging, and centralized case management with dashboards and reminders across devices. While the initial setup can be a bit complex, it suits mid-sized and enterprise organizations managing whistleblowing and workplace concerns.
Overall Rating
Based on 3 users reviews
4
Rating Distribution
Positive
67%
Neutral
33%
Negative
0%
Starting Price
Custom
WorkInConfidence Specifications
- Employee Engagement
- HR Compliance
- HR Analytics And Reporting
- Employee Surveys And Feedback
What Is WorkInConfidence?
WorkInConfidence is a cloud-based software platform designed for organizations seeking to support employee speaking up and engagement. It provides tools for anonymous or open reporting, two-way communication, and centralized case management across areas such as whistleblowing, HR, wellbeing, and grievances. The platform also includes employee engagement and pulse surveys with real-time reporting and analysis. It helps organizations collect feedback, track concerns, and gain visibility into workplace issues through a single system.
WorkInConfidence Pricing
The pricing of WorkInConfidence falls between $3 and $12/user/month, according to industry benchmarks for anonymous speak-up and case management platforms. This range is intended for general budgeting purposes, as actual costs can differ based on employee count, selected modules, and reporting requirements.
In addition to the base subscription costs, organizations should account for the following expenses:
- Implementation: $500–$5,000 for SMBs; $5,000–$25,000 for complex deployments
- Data Migration: $1,000–$10,000, based on historical case and survey volume
- Admin And Investigator Training: $500–$5,000
- SSO, HRIS, And API integrations: $2,000–$15,000, depending on integration scope
Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.
WorkInConfidence Integrations
Who Is WorkInConfidence For?
WorkInConfidence is ideal for a wide range of industries and sectors, including:
- Hospitals and health systems
- Mental health
- Community healthcare providers
- Public sector
- Legal firms
- Retail
Is WorkInConfidence Right For You?
If you’re an organization aiming to strengthen workplace culture by enabling employees to speak up safely and share feedback, WorkInConfidence may be worth considering. The platform is positioned for teams that want greater visibility into concerns, engagement levels, and organizational health through structured, cloud-based employee voice and engagement solutions.
It supports regulatory considerations such as the Workers Protection Act, EU Whistleblowing Directive, and relevant NHS, SRA, and FCA requirements, and is GDPR compliant. It is trusted by organizations including NHS trusts, Burness Paull, Travers Smith, and Royal Papworth.
Still doubtful if WorkInConfidence software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
WorkInConfidence Features
Case Management
WorkInConfidence provides a centralized case management system to collect, track, and report on HR, performance management, grievance, speaking up, and whistleblowing cases across an organization. The platform supports multiple teams, including HR, Freedom to Speak Up, EDI, Wellness, and NHS Sexual Safety, with centralized reporting to understand trends.
Tracking Progress
The software supports tracking case progress through defined stages to closure within an intuitive interface. Users can update case status as it moves forward, ensuring records remain current. This approach supports consistent monitoring of case movement and helps maintain accurate documentation throughout the lifecycle.
Efficient Case Recording
The software allows users to record and track cases efficiently within a single system. It supports maintaining a detailed history for each case, ensuring consistency across records. This structured approach enables Freedom to Speak Up, HR, and governance professionals to monitor case activity without relying on disconnected tools.
Reporting
The platform provides centralized reporting to give a clear overview of cases, topics, progress, and outcomes. Information can be reviewed across teams to support triangulation and organizational understanding. Central reporting helps ensure visibility into how cases are progressing and where activity is concentrated.
Pros And Cons of WorkInConfidence
Pros
Easy to use and accessible
Supports anonymous, candid employee feedback
Customer support feels responsive and helpful
Cons
Configuration can take longer than expected
Visual customization options feel limited
WorkInConfidence Reviews
Total 3 reviews
4
All reviews are from verified customers
Rating Distribution
5
Stars33%
4
Stars33%
3
Stars33%
2
Stars0%
1
Stars0%
Share your experience
Qamar M.
Small Business, 11-50 employees
“Good support”
Pros
Getting around the platform is very easy and both the interface and customer support have been excellent. The number of features included even in the basic plan is especially useful and adds a lot of value.
Cons
The only issue is that the configuration process can be a bit problematic at times.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
julie d.
Mid Market, 51-100 employees
“feedback collection made simple”
Pros
It works really well as a survey tool for collecting feedback on applications software and similar things.
Cons
I'm still not completely sure whether names stay confidential here.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Enterprise, 500+ employees
“flexible surveys for team needs”
Pros
This is an excellent survey platform that helps build surveys around the specific needs of an organization.
Cons
Has been a really solid tool overall and at this point I haven't come across anything I dislike.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Frequently Asked Questions
Who are the typical users of WorkInConfidence?
WorkInConfidence features are used by organizations across a wide range of industries and sectors, including community healthcare providers, hospitals and health systems, and mental health.
What level of support does WorkInConfidence offer?
WorkInConfidence offers support through phone and email.
What other apps does WorkInConfidence integrate with?
Information about third-party integrations has not been specified by the vendor.
Does WorkInConfidence offer an API?
Information regarding API is currently unspecified by the vendor.
What language does WorkInConfidence support?
WorkInConfidence primarily supports the English and Welsh languages.
What types of pricing plans does WorkInConfidence offer?
WorkInConfidence price falls between $3 and $12/user/month, according to industry benchmarks for anonymous speak up and case management platforms, as actual costs can differ based on employee count, selected modules, and reporting requirements; organizations should also budget for implementation ($500–$5,000 for SMBs; $5,000–$25,000 for complex deployments), data migration ($1,000–$10,000), admin and investigator training ($500–$5,000), and SSO, HRIS, and API integrations ($2,000–$15,000). Get a detailed WorkInConfidence cost breakdown tailored to your specific requirements.
Does WorkInConfidence have a mobile app?
No, WorkInConfidence does not offer a dedicated mobile app.