Zenefits Reviews

Pros

It's incredibly easy to utilize, allowing me to complete tasks quickly. The onboarding platform for new hires is also straightforward to manage, as is time and attendance for our employees.

Cons

Accessibility to customer service is a significant challenge. It's difficult to reach someone from customer service, and the communication is impersonal, relying solely on tickets, which leads to lengthy response times.

Pros

It has all the necessary features, easily accessible in a logical manner.

Cons

A helpful feature would be the ability to alert the administrator via email about any inaccuracies noticed, like outdated job titles.

Pros

It covers payroll, bookkeeping, taxes, and benefits.

Cons

Currently, I don't have any cons to mention about the company or its potential users.

Pros

Zenefits simplifies employees' ability to track their time, attendance, benefits, and payroll.

Cons

I haven't encountered any issues so far.

Pros

With nearly 300 employees, managing payroll is a significant task, but Zenefits makes it incredibly user-friendly. Inputting and uploading information is effortless, and I appreciate the automatic calculations for deductions, contributions, and taxes. The option for full-service assistance, including out-of-state unemployment insurance, is fantastic.

Cons

Some modules lack access to all employee-related information, necessitating backtracking.

Pros

I find the employee onboarding and timekeeping features most beneficial. They provide transparency for employees, eliminating confusion regarding hours worked and available or used PTO.

Cons

It would be convenient if the insurance card could be directly downloaded from the app.

Pros

Navigating through it is incredibly straightforward for users of all levels.

Cons

From my perspective, I don't have any features in Zenefits that I dislike. Everything I use is incredibly intuitive without overwhelming clutter.

Pros

It was effortless to use and provided all the necessary information accurately.

Cons

I received too many emails regarding every update, which was bothersome.

Pros

The hiring process in Zenefits is particularly convenient. While we don't use Zenefits' ATS, it seamlessly integrates information from our hiring platform.

Cons

I appreciate the reporting feature in Zenefits, but it would be helpful if they included a time frame or date for specific modifications to ensure accuracy.

Pros

Managing payroll for nearly 300 employees can be quite challenging, but Zenefits makes it a breeze with its user friendly software. Inputting and uploading all the necessary information is effortless. I love that it automatically calculates deductions, contributions, taxes, and keeps track of adjustments after every pay run. Additionally, the "full service" option they offer for handling our unemployment insurance, including out of state cases, is wonderful.

Cons

Some modules lack access to all employee related information, necessitating the need for backtracking.

Pros

Zenefits simplifies employee time and attendance tracking, benefits management, and payroll effortlessly.

Cons

So far, I haven't encountered any issues.

Pros

One feature I particularly enjoy about Zenefits is the easy hiring process. Although we don't currently use their ATS, it seamlessly integrates with our preferred hiring platform, enabling us to fill in hiring information seamlessly.

Cons

I really appreciate the reporting feature in Zenefits. However, it would be helpful if they also included a timeframe or date for specific modifications. This would ensure accuracy in my work with the reporting feature.

Pros

The portal is so easy to use, with everything conveniently located on a single website.

Cons

Navigating the platform can be slightly challenging at times.

Pros

Navigating through the platform is a breeze, thanks to its fantastic user interface.

Cons

It's challenging to contact specific individuals within the company.

Pros

I found it incredibly easy to use, and it provided all the necessary information I needed.

Cons

I wasn't fond of the excessive number of emails I received for every update.

Pros

It's remarkably straightforward to navigate, suitable for users of all levels.

Cons

From my perspective, I don't have any features I dislike. The aspects I use in Zenefits are extremely user friendly without unnecessary clutter.

Pros

Conveniently accessible through one portal, with everything consolidated on a single website.

Cons

Navigation can be a bit challenging at times.

Pros

Navigation is straightforward, with a great user interface.

Cons

It's challenging to reach specific contacts within your company.

Pros

It's easy to use, and their support team is readily available.

Cons

I haven't experienced any drawbacks. All my questions have been answered promptly and professionally.

Pros

The integration process and inputting employee data are both very straightforward.

Cons

Every aspect of the software is straightforward to use. However, contacting a direct person for issues could be improved.