Last Updated
Overview
Exterro E-Discovery helps legal professionals streamline complex workflows with powerful automation and real-time data analysis. While its interface requires initial familiarization, the platform’s unified approach ensures defensible outcomes and saves time. It is a reliable solution for legal and compliance teams seeking efficiency and clarity in complex legal matters.
Exterro E-Discovery Specifications
- Document Management
- Compliance & Security Features
- Reporting and Analytics
- Case Management
Exterro E-Discovery Features
Comprehensive Interview
This feature enables users to conduct defensible interviews with custodians and witnesses as part of legal holds or investigations. The platform automates the entire process, including tracking, follow-up, and reporting.
In-Place Preservation
The software preserves data directly within its original source, reducing the need for costly and time-consuming data collection. This approach ensures data integrity and reduces the risk of spoliation while maintaining a defensible audit trail.
Employee Change Monitor
This feature is designed to automate employee status changes in a defensible manner. The software automatically detects changes in employee roles or departure status, ensuring timely and compliant legal hold management for the organization.
Data Source Discovery
Users can automate the discovery of new data sources and the identification of data custodians. This feature ensures that all relevant data is properly managed and accounted for, eliminating the risk of missing critical information during investigations.
Request Management
The platform streamlines the process of responding to requests from internal teams or regulatory bodies. It centralizes all requests and tracks them from initiation to completion, ensuring defensible compliance and accountability.
Pros And Cons of Exterro E-Discovery
Pros
User-friendly interface and simple to learn
Workflow automation and streamlined legal holds
Powerful data analytics and advanced search
Cons
Initial lack of one-on-one training
Limited flexibility for smaller matters
Exterro E-Discovery Reviews
Total 4 reviews
3
All reviews are from verified customers
Rating Distribution
5
Stars0%
4
Stars50%
3
Stars25%
2
Stars0%
1
Stars25%
Share your experience
Cameron H.
Banking, N/A employees
“Good support but poor reporting”
Pros
personally, I feel like its incredibly user-friendly and easy to learn plus Exterro support is always there to help when needed.
Cons
The lack of reporting capabilities makes it really hard to pull large amounts of data from the site.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
7
albana r.
Computer & Network Security, N/A employees
“Avoid this scammy company”
Pros
Hunter from customer service was really helpful.
Cons
Honestly, this company feels like a scam. They charge a lot of money but their product doesn't seem to work. They keep making excuses about why the "activation code" isn't working. Today, one of the managers even asked, "Have you used the code already? You know it can only be used once?" That was the last straw for me. Not only are they a scam but they try to blame it on their customers.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Weronika T.
Furniture, N/A employees
“all-in-one approach to e-discovery”
Pros
One thing I really liked about Exterro E-Discovery Software Suite is its all-in-one approach to e-discovery. It provides a centralized platform for managing the whole process and the data analytics and advanced search features made it much easier to identify, collect, and analyze relevant evidence.
Cons
One drawback I noticed was the initial learning curve, especially when trying to figure out the different modules and features. Plus, the pricing structure can be pretty confusing, and some of the advanced features are priced so high, it might be tough for organizations with smaller budgets.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Frequently Asked Questions
What level of support does Exterro E-Discovery offer?
Exterro E-Discovery offers support through email, phone and contact forms.
What language does Exterro E-Discovery support?
Exterro E-Discovery primarily supports English.
Who are the typical users of Exterro E-Discovery?
Exterro E-Discovery features are used by businesses across many industries, including by law enforcement, public sector, and service providers.
Does Exterro E-Discovery offer an API?
No, Exterro E-Discovery does not offer an API.
What other apps does Exterro E-Discovery integrate with?
Exterro E-Discovery integrates with several third-party applications, including Citric, box, Asana, and Google.
Does Exterro E-Discovery have a mobile app?
No, Exterro E-Discovery does not offer a dedicated mobile app.
What types of pricing plans does Exterro E-Discovery offer?
Exterro E-Discovery pricing starts at $50,000/year. Get a detailed Exterro E-Discovery cost breakdown tailored to your specific requirements.