Litify: Pricing, Free Demo & Features

Name: Litify
Rating: 4.2 (103 reviews)

Last Updated Sep 30, 2026

Key Takeaways

Generated from the text of customer reviews

Litify is a cloud-based legal practice and matter management platform used by legal practices and corporate in-house legal teams. Most users value its reporting for tracking productivity and case progress. However, some report slower performance with large volumes of data. In September 2026, Litify announced the next generation of Litify ACE, extending AI beyond individual matters to support organization-wide analysis and action.

Our Verdict

The platform is a suitable option for established law organizations with growing caseloads and more complex operational needs. Users generally find Litify offers good value for the investment, although implementation and customization may increase the overall cost. We recommend it for legal organizations managing high matter volumes across multiple teams or practice areas.

Overall Rating

Based on 103 users reviews

4.2

All Reviews

Rating Distribution

Positive

81%

Neutral

18%

Negative

Starting Price

Custom

Product Snapshot

Litify Matter Plans Streamline and standardize your matter plans to ensure every matter is run like your best matter

Documents are easily accessible from within a matter plan and Litify lets you automatic

Performance Dashboard Litify makes it easy to understand what’s happening inside your business with user friendly, highly configurable dashboards that are fully built into the product

Litify Automated billing rules automatically enforce your clients’ billing guidelines, so there’s less for bill reviewers to write down

Litify Specifications

Case Management
Document management
Client management (CRM)
Billing & Invoicing
Time Tracking
Court Calendaring and Scheduling
E-Signature
Document Automation
Workflow Automation
Mobile Access

View All Specifications

What Is Litify?

Litify is a cloud-based legal practice and matter management platform built for law firms and corporate legal departments that need case data, documents, billing, reporting, and legal work managed in one system. It is built on Salesforce infrastructure, with Amazon Web Services (AWS) supporting its cloud environment and Anthropic providing the closed AI model behind its native AI capabilities. For legal organizations, these technologies provide the foundation for managing matter information and using AI within the same product environment.

The platform’s native AI uses matter information to identify risks, determine what needs attention, and carry out the next steps required to move a case forward. This allows attorneys and staff to act on case developments while lowering the need to manually consolidate information from different parts of a matter. The same data gives firm and department management a broader view of active caseloads, upcoming deadlines, workloads, and performance across their legal operations.

What Is Litify Best For?

The platform stands out with its native AI, Litify ACE, which supports high-volume legal practices that need AI to work across the full context of a matter. ACE can access and use case records, documents, notes, emails, and other matter information when assisting with legal work. This could be valuable for practices such as personal injury and insurance defense, where attorneys and staff may need to analyze large case files, review medical or insurance information, prepare for discovery, and monitor case developments across many active matters.

These capabilities are delivered through specialized agents, supported by Agentforce, that can summarize matters, assess case strengths and risks, review policy information, and prepare discovery and deposition materials.

How Much Does Litify Cost?

Litify’s starting price is estimated at $150/user/month. Organizations should also consider the following potential implementation and ongoing costs that can increase the total investment:

Implementation And Configuration: $25,000-$100,000+
Complex Enterprise Implementation: $100,000-$250,000+
Data Migration: $5,000-$30,000+
Custom Integrations: $10,000-$50,000+/integration
Custom Development: $10,000-$75,000+
Training And Change Management: $5,000-$20,000+
Ongoing Third-Party Technical Support: $2,200 to $2,700/month

Users generally view Litify as offering reasonable value for money when its case management, document management, reporting, and customization capabilities fit their needs. Some buyers, however, consider the platform expensive, particularly when the licensing cost is combined with implementation requirements and the cost of the Salesforce platform on which it operates.

Request a custom Litify pricing quote for your business.

Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.

Litify Integrations

The software integrates with various third-party applications, including:

8am MyCase
Aderant Drive
Microsoft Outlook
Docusign
Case Status Software
QuickBooks
Accounting Seed
Confido Legal

How Does Litify Work?

Here’s how a legal team can access Litify software and move from intake and matter setup to case management, documents, billing, and reporting:

Log in with your credentials to access your legal workspace
Create a new intake or matter and capture the relevant client and case information
Manage matter details, documents, communications, deadlines, and case activity from the matter record
Use Litify AI to summarize matter information, review documents, identify relevant information, or generate legal content
Track time, billing information, case activity, deadlines, and other matter-level data
Review reports and dashboards to monitor caseloads, attorney activity, workload, and other legal operations data
Act on AI-generated insights using Litify ACE, including matter summaries, risk identification, recommendations, and multi-step actions

You can also schedule a free Litify demo to see how the platform fits into your legal team's processes.

Who Is Litify For?

Litify is designed for organizations in the legal sector, including law firms and corporate legal departments. It supports the following legal practice areas:

Personal injury
Insurance defense
Immigration

Litify Use Cases

Based on Litify’s user feedback and its existing features, we have identified the following scenarios where Litify may be a good fit:

Reviewing Large Medical Records Before Case Development

Personal injury matters often involve extensive medical records that require attorneys and case staff to identify injuries, medical encounters, bills, and other information relevant to damages. Litify’s AI can generate source-linked medical chronologies and organize medical information within the matter. This could decrease the need to manually work through large record sets before assessing the case.

Reducing Billing Delays In Insurance Defense

Insurance defense practices handling large numbers of carrier matters may struggle when time records, billing information, and matter data are in separate systems. It could delay invoice preparation and make reporting harder to maintain. Litify combines time capture, billing, carrier guidelines, pre-bill review, and matter information within the same platform. This can give billing teams earlier access to matter-level billing information while providing clearer records for reviewing collections and carrier reporting.

Managing High-volume Immigration Filings With Strict Document Requirements

Immigration practices handling large numbers of consumer or business filings need to collect the right information, prepare supporting documents, and keep applications moving toward submission. Litify provides dynamic intake questionnaires, document templates, and automated form population. It also includes deadline tracking and a timeline that brings case information, emails, and events together. These capabilities can help standardize information collection and document preparation across applications with similar filing requirements.

Coordinating Matters Across Multiple Offices Or Growing Caseloads

Growing legal organizations might need to absorb additional matters, offices, or clients without losing visibility into the underlying case information. The software provides a central place to manage matters, with configurable processes, reporting, and integrations that can be tailored to different case types and organizational needs. This can be useful when expansion increases the number of matters or teams that need to work from consistent case information.

Managing Internal Matters And Outside Counsel Together

Corporate legal departments may need to track internal legal requests while also managing budgets, invoices, and performance across outside counsel. Litify brings these activities into one matter system, combining legal intake, outside counsel collaboration, eBilling, invoice review, and spend reporting with matter records. It can give management a clearer view of active matters, legal spend, and outside counsel performance across teams and vendors.

Is Litify Right For You?

Litify may be a suitable fit for law firms and corporate legal departments managing high matter volumes across different practice areas and teams. It supports more than 15 legal practice types, with configurable matter structures and reporting that can adapt as teams, offices, and matter volumes grow.

The software is compliant with HIPAA, GDPR, and SOC 2 Type I and Type II regulations. Furthermore, its AI operates in a closed environment and customer data is not used to train its AI models.

On September 15, 2026, Litify announced the next generation of Litify ACE, expanding its AI from individual matters to firm-wide intelligence and execution. The update adds cross-matter reasoning, proactive recommendations, multi-step AI agents, and access through Chrome, web, and mobile. It also connects ACE with third-party applications such as iManage, Google Drive, and SharePoint, allowing legal teams to search and act on information stored outside Litify.

Still not sure if Litify is right for you? Contact our customer support team at (661) 384‑7070, who will help you make the best decision.

Litify Features

Total Policy Agent

The agent reviews uploaded insurance policies against matter records to identify available coverage, uncover potentially unused benefits, and verify applicable policy limits. It can help legal teams identify relevant coverage without manually comparing policy documents with matter information.

See How It Works

Intake Management

Litify uses dynamic questionnaires that adjust the next question based on previous responses. It enables legal service requests to be tracked in real time and automatically routed to the appropriate specialist. The Intake Qualifier Agent can also screen prospective matters against predefined criteria to identify potentially viable claims and filter out cases that do not meet those criteria. The feature can help legal teams collect relevant information, route requests, and assess potential matters with relatively less manual screening.

See How It Works

Matter Management

It lets teams create configurable matter plans with task lists based on the practice area, case type, and their processes. A case activity timeline brings files, emails, calendar events, and other matter activity into one chronological view. The Matter Summary Agent uses information from the matter history to provide updates on case status, recent activity, and strategic notes. The functionality can assist legal teams in keeping track of case progress and finding important matter information while reducing the need to review the entire case history manually.

See How It Works

Time And Billing

The Time and Billing module provides a calendar view of time entries to help identify missing billable time and billing rule violations. LitifyAI Time Capture can track daily activities and suggest time entries, including time spent on emails and internal coordination. Teams can also generate multiple bills at once or schedule billing jobs for later. It could help legal teams capture more billable activity and reduce the need to check billing entries manually.

See How It Works

Legal Spend Management

The software reviews invoices at the line-item level against preset billing rules and budgets, flagging inconsistencies for review. Its AI can also recommend outside counsel based on previous invoice reviews, eBilling data, jurisdiction, legal specialty, and other factors. It allows teams to apply discounts automatically to late invoices while keeping them within set rules. With Legal Spend Management, legal teams can identify billing issues, evaluate outside counsel options, and manage invoice costs.

See How It Works

Reporting And Analytics

Litify provides real-time dashboards and configurable reports for tracking case performance, team productivity, and revenue. Executives, attorneys, and staff can view the metrics relevant to their roles and adjust dashboards and reports to reflect their reporting needs. The platform also allows teams to compare case types and team performance using current data, helping them identify areas that may need attention. This feature can help legal teams monitor key performance measures and make decisions using current case and business data.

See How It Works

Pros And Cons of Litify

A quick look at Litify's strengths and weaknesses to
help you decide if it's the right fit

Pros

Users appreciate the ability to organize cases and client information in one place
Reviewers value reporting for tracking team effort, productivity, and case progress
Supports collaboration by making case information and work more visible across teams
Gives firms the flexibility to tailor the system to their specific needs
Users find the platform relatively easy to use for day-to-day case management

Cons

The system’s performance may slow down when handling large volumes of files or data
Some users report occasional issues with document synchronization or integrations
Data migration may require additional effort, particularly when moving from another system

Litify Reviews

Insights from real users on Litify’s features,
performance, and overall experience.

Total 103 reviews

4.2

All reviews are from verified customers

Rating Distribution

Stars

50%

Stars

31%

Stars

12%

Stars

Share your experience

Raquel

Law Practice, 51-100 employees

Less than a year

5.0

December 2025

“flexible and user-friendly platform”

Pros

Using Litify has been a very user friendly experience and the customization options make it easy to tailor to different needs. They also keep releasing new features on a regular basis and many of those updates have been genuinely helpful.

Cons

The only frustrating part is that new features often come with random error messages. On top of that every time something new is added, there seem to be tons of permission sets that also need to be configured.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Kaitlyn J.

Legal Services, 11-50 employees

More than a year

3.0

December 2025

“costly rollout and weak reporting”

Pros

Having everything housed in one database is definitely a plus. It's convenient being able to work from a single screen instead of constantly jumping through multiple tabs.

Cons

Reporting is the biggest downside since it isn't accurate. Moving over to this tool was extremely expensive and the transition wasn't handled properly which created a lot of problems for the firm. There also isn't a simple way to correct those issues, only another costly fix. On top of that the support hasn't been genuinely helpful and mostly points you toward yet another paid service to train staff.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Karson W.

Legal Services, 11-50 employees

Less than 6 months

4.0

December 2025

“Pretty easy to setup”

Pros

It is quite easy to use so it didn't take long to learn how to use it. The way everything is organized also works well so it's fairly simple to navigate and understand.

Cons

One thing I don't care for is how exact the spelling has to be when searching for someone. It would be much better if the search allowed a little more flexibility with misspellings.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

View All 103 Reviews

Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

Does Litify offer an API?

Yes, the software provides APIs and connectors for integrating with other legal and business applications.

What language does Litify support?

Litify supports the English languages.

What other apps does Litify integrate with?

The platform integrates with several third-party applications including 8am MyCase, Docusign, Microsoft Outlook, and more.

Does Litify have a mobile app?

No, it does not offer a mobile app.

What type of pricing plans does Litify offer?

Litify’s pricing starts at approximately $150/user/month. Request a custom Litify price quotation.

Who are the typical users of Litify?

It is designed for law firms and corporate legal departments, including teams in areas such as personal injury, insurance defense, and immigration.

What level of support does Litify offer?

Litify provides customer success support, a support ticket system, product documentation, troubleshooting resources, and a user community.