Intrepid By VitalSource

“User friendly platform!”

Pros

Right away the platform's design and overall functions made a strong impression on me and the support your team provides to us as partners has been excellent! I've worked with other LMS platforms before and aside from a few areas that could be improved this is still one of the most user friendly systems I've come across. I also really value the connection we have with Cindy, Nick, JR and Nishali because being able to contact them directly makes a huge difference and I never feel like I'm left on my own :)

Cons

There are still some limitations in reporting that affect how well we can track completion especially in more complex programs. It's difficult to identify and communicate to leaders which learners are struggling with specific modules or more broadly where the weakest points in a program are and why learners are getting stuck there. I'm really hoping the AI features will eventually make that kind of analysis available almost instantly. I'd also love to see a stronger cross program dashboard that gives us clearer data to demonstrate its value to leadership such as top classes by completion rate, time to productivity, learner satisfaction, speed to productivity within the platform, top searches and the most common learner questions or issues. Content search and recommendation are also areas where I see room for growth. Currently it can be difficult to locate certain content or build career development experiences that recommend relevant training already on the platform based on learner needs, previous searches, results or self assessments. I'm also hoping for more career development tools like skill benchmarking and learning mapping to better support employees in their role and career growth. On the content creation side while there are already several format options I'd really like to see the selection expanded to better match learner needs. We recently started building virtual escape room style activities and noticed that quiz options are limited mostly to multiple choice and yes/no when it would be much more useful to also have matching, fill in the blanks, sequencing and similar formats. It would also be helpful to have newer content and channel formats that align more closely with social media style experiences. Another big improvement would be the ability to change the format of an already created tile that would save a lot of time.

“Easy course builder”

Pros

Their admin panel is very easy to work with and the course builder makes creating new content quick and simple!

Cons

A few glitches remain with the call to action features and we are not always notified when those updates happen.

“cohort learning done right !”

Pros

Has been a really solid platform for cohort based applied learning. It does an excellent job of supporting structured multi week learning journeys by bringing together content, discussions, assignments and facilitator interaction in a way that feels smooth. The learner experience is clean and it encourages accountability and social learning far better than a traditional LMS. It works especially well for leadership groups that want to learn, develop and grow together with input from both peers and a leadership coach.

Cons

The weaker areas are customization, advanced analytics and more flexible content authoring. The reporting works well enough but it doesn't go very deep. If an organization is looking for a highly branded experience or something more adaptive the platform may feel a bit limiting.