Overall Rating
4.5
13 Reviews
Rating Distribution
5
(8)
4
(4)
3
(0)
2
(1)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Overall Rating
4.5
13 Reviews
Rating Distribution
5
(8)
4
(4)
3
(0)
2
(1)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Filters
Industry
Provider Size
Time Used
Excellent Email Marketing Tool
Excellent Email Marketing Tool
Pros
Intuitive, user-friendly and very straightforward. Creating and launching attractive and professional-looking email campaigns was never easier!The workflow is not always intuitive. More choices should be available at any given time.
Cons
The workflows could be more adaptive. Limited choices in functions.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Thomas
ERNIT, 2-10 employees employees
Aug 23, 2019
Highly recommended
Highly recommended
Pros
Campaign monitor has been a reliable service for us ever since we started using it years ago. It is really simple to learn how it works, you can use drag&drop to create mails or crate bespoke HTML emails of your own. Segmentation of clients is really easy and setting new ones up self initiates. There is no need to contact support. List management is a breeze as well as segmentation.
Cons
So much better than CRM. Meets all my requirements. No cons.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
9
James
Colewood, 11-50 employees employees
Aug 21, 2019
Inefficient and clunky
Inefficient and clunky
Pros
There isnt much to like about this software. UI is user-friendly and easy to navigate. everything else is below the bar.
Cons
As a designer, I have used this ap to create different templates for clients, which was very disappointing. Not nearly as advanced as MailChimp and I do not see why anyone should pick CM over that.
Ease of use
4
Value for money
6
Customer Support
5
Functionality
4
Chiara
DrawHistory, 1 employee employees
Aug 19, 2019
Great for managing email campaigns
Great for managing email campaigns
Pros
Easy to use. great template builder. The whole process from setting up, creating email campaigns to delivering them and analyzing their performance is intuitive and incredibly simple. With Campaign Monitor, it is really easy for you to insert pictures, links, text, call to action buttons and more into the templates.
Cons
On Fridays, the performance is strangely off. I cannot send preview emails to myself to check how they look to the recipient. Can be really frustrating if you have strict deadlines.
Ease of use
9
Value for money
8
Customer Support
7
Functionality
7
Clare
Medicash , 51-200 employees employees
Aug 13, 2019
Really glad we chose Campaign Monitor
Really glad we chose Campaign Monitor
Pros
We recently shifted to Campaign Monitor from a different provider and it has been an amazing transition. It works well along with our CRM, which is a huge benefit.
Cons
Setting up was bit of a pickle, worked great once we got through that stage.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Andrew
KnightRiley Strategic Marketing, 2-10 employees employees
Aug 12, 2019
Great email marketing tool
Great email marketing tool
Pros
I love the simplicity and straightforward functionality Campaign Monitor offers. creating email templates, building and launching email campaigns is super easy and quick.
Cons
Analytics and segmentation tools could use improvements.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
10
Anonymous
-, 201-500 employees employees
Aug 12, 2019
Decent software for beginners
Decent software for beginners
Pros
Campaign Monitor provides a certain level of ease in navigation. Does its job very neatly, good for email marketing. But does not have a lot of advanced tools and features.
Cons
Can exhibit bigs often that it reverts the campaign to an autosaved older version and the new progress is lost. The UI is not very responsive. Not many design options.
Ease of use
7
Value for money
8
Customer Support
9
Functionality
9
Jenna
Gilson, 201-500 employees employees
Aug 04, 2019
Love it
Love it
Pros
Amazing, easy to use interface with a fantastic API. Highly recommended for email marketing.
Cons
Could use a few extra logging features for developers convenience.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Brant
Outback Spirit Tours, 2-10 employees employees
Aug 02, 2019
Lovely visuals, flawless service
Lovely visuals, flawless service
Pros
Being a web developer, I can identify great technology when I see one, I am very much impressed by their API. It is so easy to use and helps us connect with more platforms. The interface is very neat, well organized and easy to navigate.
Cons
Some things can be hard to find within their GUI. Wish they offered some extra logging features for developers benefits.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Brant
Outback Spirit Tours, 2-10 employees employees
Jul 10, 2019
Great app
Great app
Pros
It is really simple and quick to set up accounts for our clients. Buying credits for clients is an easy task. We love their comprehensive analytics reporting structure
Cons
Much to restricted HTML modification. Pre-built themes are poorly designed. Test emails if bounced, are not deliverable
Ease of use
9
Value for money
9
Customer Support
9
Functionality
7
Anum
Shift27, 2-10 employees employees
Jun 11, 2019
Great tool for email marketing.
Great tool for email marketing.
Pros
It is so easy to send emails out to your customers and track them. The analytics that are shown is great which lets you know who opened your emails or clicked on the provided links in it and you can also get to know where your customers are located. Before sending out emails you can also send a test email to check if everything is working fine. The tool can also be set to reply automatically. It is a very well designed and made product.
Cons
For me, yet there are no cons that I have faced to mention them. It is a good product.
Ease of use
10
Value for money
9
Customer Support
8
Functionality
9
Misty
World Indigenous Missions, 2-10 employees employees
May 23, 2019
This is our go to tool.
This is our go to tool.
Pros
This tool is so easy for anyone. This tool allows anyone to just go through and get an email ready in just a little while. It has been 5 years now, that we’ve been using this tool. Although in between we tried looking for other tools, but we always came back to this one. It is our go to tool. It is great for our monthly newsletters. This tool is literally amazing. We can easily track and manage all that we need.
Cons
If things aren’t organized at your end, it becomes really hard to actually find something that you are looking for. So, I’d recommend anyone who wishes to go with this tool to make files or folders with appropriate names right from the beginning. It will save you a lot of searching time, as everything would be in order.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Joshua
Vizion Interactive, 11-50 employees employees
May 15, 2019
Good for email marketing.
Good for email marketing.
Pros
It is a great tool for managing email campaigns. We are quite happy with the results that this tool has shown us so far. We can setup automatic replies to emails, personalize messages etc. It has so many options that one can select from for their campaigns and all. With this tool we are also able to create and manage large campaigns. We can personalize the campaigns according to our requirements which is very helpful for us.
Cons
The email templates are not so easy to redesign or change at all, so wanting a design of your own could a be difficult to achieve so far.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Daniel
Innova4J, 11-50 employees employees
Jan 16, 2019
Filters
Excellent Email Marketing Tool
Excellent Email Marketing Tool
Pros
Intuitive, user-friendly and very straightforward. Creating and launching attractive and professional-looking email campaigns was never easier!The workflow is not always intuitive. More choices should be available at any given time.
Cons
The workflows could be more adaptive. Limited choices in functions.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Thomas
ERNIT, 2-10 employees employees
Aug 23, 2019
Highly recommended
Highly recommended
Pros
Campaign monitor has been a reliable service for us ever since we started using it years ago. It is really simple to learn how it works, you can use drag&drop to create mails or crate bespoke HTML emails of your own. Segmentation of clients is really easy and setting new ones up self initiates. There is no need to contact support. List management is a breeze as well as segmentation.
Cons
So much better than CRM. Meets all my requirements. No cons.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
9
James
Colewood, 11-50 employees employees
Aug 21, 2019
Inefficient and clunky
Inefficient and clunky
Pros
There isnt much to like about this software. UI is user-friendly and easy to navigate. everything else is below the bar.
Cons
As a designer, I have used this ap to create different templates for clients, which was very disappointing. Not nearly as advanced as MailChimp and I do not see why anyone should pick CM over that.
Ease of use
4
Value for money
6
Customer Support
5
Functionality
4
Chiara
DrawHistory, 1 employee employees
Aug 19, 2019
Great for managing email campaigns
Great for managing email campaigns
Pros
Easy to use. great template builder. The whole process from setting up, creating email campaigns to delivering them and analyzing their performance is intuitive and incredibly simple. With Campaign Monitor, it is really easy for you to insert pictures, links, text, call to action buttons and more into the templates.
Cons
On Fridays, the performance is strangely off. I cannot send preview emails to myself to check how they look to the recipient. Can be really frustrating if you have strict deadlines.
Ease of use
9
Value for money
8
Customer Support
7
Functionality
7
Clare
Medicash , 51-200 employees employees
Aug 13, 2019
Really glad we chose Campaign Monitor
Really glad we chose Campaign Monitor
Pros
We recently shifted to Campaign Monitor from a different provider and it has been an amazing transition. It works well along with our CRM, which is a huge benefit.
Cons
Setting up was bit of a pickle, worked great once we got through that stage.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Andrew
KnightRiley Strategic Marketing, 2-10 employees employees
Aug 12, 2019
Great email marketing tool
Great email marketing tool
Pros
I love the simplicity and straightforward functionality Campaign Monitor offers. creating email templates, building and launching email campaigns is super easy and quick.
Cons
Analytics and segmentation tools could use improvements.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
10
Anonymous
-, 201-500 employees employees
Aug 12, 2019
Decent software for beginners
Decent software for beginners
Pros
Campaign Monitor provides a certain level of ease in navigation. Does its job very neatly, good for email marketing. But does not have a lot of advanced tools and features.
Cons
Can exhibit bigs often that it reverts the campaign to an autosaved older version and the new progress is lost. The UI is not very responsive. Not many design options.
Ease of use
7
Value for money
8
Customer Support
9
Functionality
9
Jenna
Gilson, 201-500 employees employees
Aug 04, 2019
Love it
Love it
Pros
Amazing, easy to use interface with a fantastic API. Highly recommended for email marketing.
Cons
Could use a few extra logging features for developers convenience.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Brant
Outback Spirit Tours, 2-10 employees employees
Aug 02, 2019
Lovely visuals, flawless service
Lovely visuals, flawless service
Pros
Being a web developer, I can identify great technology when I see one, I am very much impressed by their API. It is so easy to use and helps us connect with more platforms. The interface is very neat, well organized and easy to navigate.
Cons
Some things can be hard to find within their GUI. Wish they offered some extra logging features for developers benefits.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Brant
Outback Spirit Tours, 2-10 employees employees
Jul 10, 2019
Great app
Great app
Pros
It is really simple and quick to set up accounts for our clients. Buying credits for clients is an easy task. We love their comprehensive analytics reporting structure
Cons
Much to restricted HTML modification. Pre-built themes are poorly designed. Test emails if bounced, are not deliverable
Ease of use
9
Value for money
9
Customer Support
9
Functionality
7
Anum
Shift27, 2-10 employees employees
Jun 11, 2019
Great tool for email marketing.
Great tool for email marketing.
Pros
It is so easy to send emails out to your customers and track them. The analytics that are shown is great which lets you know who opened your emails or clicked on the provided links in it and you can also get to know where your customers are located. Before sending out emails you can also send a test email to check if everything is working fine. The tool can also be set to reply automatically. It is a very well designed and made product.
Cons
For me, yet there are no cons that I have faced to mention them. It is a good product.
Ease of use
10
Value for money
9
Customer Support
8
Functionality
9
Misty
World Indigenous Missions, 2-10 employees employees
May 23, 2019
This is our go to tool.
This is our go to tool.
Pros
This tool is so easy for anyone. This tool allows anyone to just go through and get an email ready in just a little while. It has been 5 years now, that we’ve been using this tool. Although in between we tried looking for other tools, but we always came back to this one. It is our go to tool. It is great for our monthly newsletters. This tool is literally amazing. We can easily track and manage all that we need.
Cons
If things aren’t organized at your end, it becomes really hard to actually find something that you are looking for. So, I’d recommend anyone who wishes to go with this tool to make files or folders with appropriate names right from the beginning. It will save you a lot of searching time, as everything would be in order.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Joshua
Vizion Interactive, 11-50 employees employees
May 15, 2019
Good for email marketing.
Good for email marketing.
Pros
It is a great tool for managing email campaigns. We are quite happy with the results that this tool has shown us so far. We can setup automatic replies to emails, personalize messages etc. It has so many options that one can select from for their campaigns and all. With this tool we are also able to create and manage large campaigns. We can personalize the campaigns according to our requirements which is very helpful for us.
Cons
The email templates are not so easy to redesign or change at all, so wanting a design of your own could a be difficult to achieve so far.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Daniel
Innova4J, 11-50 employees employees
Jan 16, 2019