Campaign Monitor is an advanced email marketing software that helps businesses with its exclusive automated tools. It offers numerous marketing features, including customizable templates, forms, and targeted segments. While its analytics and segmentation have room for improvement, Campaign Monitor supports optimized AI tools and several third-party integrations.

Campaign Monitor Specifications

Campaign Management

Lead Generation

Customer Segmentation

Email Marketing

View All Specifications

What is Campaign Monitor?

Overview

Founded in 2004, Campaign Monitor is today one of the leading email marketing service providers with millions of marketers in 250,000 companies worldwide. Some of the most famous companies use CM for example BuzzFeed, Coca-Cola, Disney, Rip Curl, Rolling Stones, and the San Diego Chargers for their brilliant email marketing tools that deliver desired results for their business campaigns.

The platform offers a number of innovative and customizable features such as customer journeys, targeted segments, and more that help organizations to execute email marketing campaigns with tools like drag-and-drop builder for users to create unique email campaigns. It provides real-time map records for email interactions and campaign progress.

The company offers services in an array of fields including healthcare, entertainment, nonprofit organizations, and retail. It supports integration with many third-party providers including Shopify, SalesForce, Facebook, and WordPress. Campaign Monitor has offices and around-the-clock support in 20 cities globally.

Campaign Monitor Reviews

Overall Rating

4.5

13 Review(s)

Rating Distribution

5

star

(8)

4

star

(4)

3

star

2

star

(1)

1

star

August 2019

Excellent Email Marketing Tool

Thomas

ERNIT

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

Pros

Intuitive, user-friendly and very straightforward. Creating and launching attractive and professional-looking email campaigns was never easier!The workflow is not always intuitive. More choices should be available at any given time.

Cons

The workflows could be more adaptive. Limited choices in functions.

August 2019

Highly recommended

James

Colewood

Ease of use

10

Value for money

8

Customer Support

8

Functionality

9

Pros

Campaign monitor has been a reliable service for us ever since we started using it years ago. It is really simple to learn how it works, you can use drag&drop to create mails or crate bespoke HTML emails of your own. Segmentation of clients is really easy and setting new ones up self initiates. There is no need to contact support. List management is a breeze as well as segmentation.

Cons

So much better than CRM. Meets all my requirements. No cons.

August 2019

Inefficient and clunky

Chiara

DrawHistory

Ease of use

4

Value for money

6

Customer Support

5

Functionality

4

Pros

There isnt much to like about this software. UI is user-friendly and easy to navigate. everything else is below the bar.

Cons

As a designer, I have used this ap to create different templates for clients, which was very disappointing. Not nearly as advanced as MailChimp and I do not see why anyone should pick CM over that.

August 2019

Great for managing email campaigns

Clare

Medicash

Ease of use

9

Value for money

8

Customer Support

7

Functionality

7

Pros

Easy to use. great template builder. The whole process from setting up, creating email campaigns to delivering them and analyzing their performance is intuitive and incredibly simple. With Campaign Monitor, it is really easy for you to insert pictures, links, text, call to action buttons and more into the templates.

Cons

On Fridays, the performance is strangely off. I cannot send preview emails to myself to check how they look to the recipient. Can be really frustrating if you have strict deadlines.

August 2019

Really glad we chose Campaign Monitor

Andrew

KnightRiley Strategic Marketing

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8

Pros

We recently shifted to Campaign Monitor from a different provider and it has been an amazing transition. It works well along with our CRM, which is a huge benefit.

Cons

Setting up was bit of a pickle, worked great once we got through that stage.

August 2019

Great email marketing tool

Anonymous

Not Specified

Ease of use

9

Value for money

8

Customer Support

8

Functionality

10

Pros

I love the simplicity and straightforward functionality Campaign Monitor offers. creating email templates, building and launching email campaigns is super easy and quick.

Cons

Analytics and segmentation tools could use improvements.

August 2019

Decent software for beginners

Jenna

Gilson

Ease of use

7

Value for money

8

Customer Support

9

Functionality

9

Pros

Campaign Monitor provides a certain level of ease in navigation. Does its job very neatly, good for email marketing. But does not have a lot of advanced tools and features.

Cons

Can exhibit bigs often that it reverts the campaign to an autosaved older version and the new progress is lost. The UI is not very responsive. Not many design options.

August 2019

Love it

Brant

Outback Spirit Tours

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

Pros

Amazing, easy to use interface with a fantastic API. Highly recommended for email marketing.

Cons

Could use a few extra logging features for developers convenience.

July 2019

Lovely visuals, flawless service

Brant

Outback Spirit Tours

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

Pros

Being a web developer, I can identify great technology when I see one, I am very much impressed by their API. It is so easy to use and helps us connect with more platforms. The interface is very neat, well organized and easy to navigate.

Cons

Some things can be hard to find within their GUI. Wish they offered some extra logging features for developers benefits.

June 2019

Great app

Anum

Shift27

Ease of use

9

Value for money

9

Customer Support

9

Functionality

7

Pros

It is really simple and quick to set up accounts for our clients. Buying credits for clients is an easy task. We love their comprehensive analytics reporting structure

Cons

Much to restricted HTML modification. Pre-built themes are poorly designed. Test emails if bounced, are not deliverable