softwaredotdigital Reviews
11 Reviews
Overall Rating
4.3
11 Reviews
Rating Distribution
5
(3)
4
(8)
3
(0)
2
(0)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Overall Rating
4.3
11 Reviews
Rating Distribution
5
(3)
4
(8)
3
(0)
2
(0)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Filters
Industry
Provider Size
Time Used
Wonderful
Wonderful
Pros
Extremely easy to understand. Very reliable and very manageable.
Cons
Does not allow registration with a free domain business email.
Ease of use
7
Value for money
9
Customer Support
7
Functionality
9
Cristopher
Strategic Business Consultant, 11-50 employees employees
Oct 23, 2020
Value of money
Value of money
Pros
dotdigital has streamlined our workflow like a miracle. IT is simply amazing.
Cons
No bad remarks.
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Becca
Sales representative, 11-50 employees employees
Oct 14, 2020
Invest in it for your own good
Invest in it for your own good
Pros
Dotdigital made Customer engagement so simple for us. Efficient tools and great services. I love it. Because of Dotdigital, we have experienced considerable ROI.
Cons
Setting up can be a little time taking and hectic but its worth it.
Ease of use
7
Value for money
8
Customer Support
9
Functionality
7
Paul K
Small business, 11-50 employees employees
Jul 22, 2020
What an experience
What an experience
Pros
Dotdigital has an excellent staff that has helped us a lot throughout. Great functionality.
Cons
Something that I wish Dotdigital has is that Id like to be able to test my emails in other email clients without having to use a third party.
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Brent T
-, 11-50 employees employees
Jul 16, 2020
Best decision so far
Best decision so far
Pros
With the help of Dotdigital, you can easily track your email campaigns. Exporting lists to excel doesnt even feel like a task anymore. I am so happy.
Cons
No major cons. Slight issues but they can easily be tackled.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Sean D
Marketing Assistant, 51-200 employees employees
Jun 17, 2020
Best for email marketing
Best for email marketing
Pros
I like that the interface is simple, I personally like it when something is easy to use but it provides you with all the repertoire to have a quality job.
Cons
I dont think I have used it long enough to point out a negative aspect.
Ease of use
9
Value for money
7
Customer Support
7
Functionality
8
Orlando
Marketing manager, 501-1,000 employees employees
Dec 18, 2019
Innovative and efficient
Innovative and efficient
Pros
Dotdigital has so many exceptional features. I am a very happy customer.
Cons
It is equipped with all the right tools so no cons for me. We love it.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Cesar J B
Coordinador de sistemas de información, 11-50 employees employees
Nov 20, 2019
Gets the job done
Gets the job done
Pros
From its clever reporting to its transparent billing, the software is absolutely amazing. The Customer support is so responsive and helpful.
Cons
Sometimes it gets slow with big files but that happens sometimes.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
9
Resa
Sales, 501-1,000 employees employees
Oct 22, 2019
Amazing
Amazing
Pros
The features have amazed me, to be honest. I absolutely love the functionality as well as customer support.
Cons
Slightly tricky to use but the customer staff is always there to help out.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
9
Grande
Senior Marketing head, 2-10 employees employees
Sep 25, 2019
Love dotdigital
Love dotdigital
Pros
Dotdigital stands out as a facilitator of business analysis on the data that can be accessed by email. Reporting tools are very comprehensive
Cons
Does not allow registration with a free domain business email
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Christopher M
Strategic Business consultant, 11-50 employees employees
Jul 23, 2019
Way ahead of every other software
Way ahead of every other software
Pros
Functions are way superior to other software we have tried and looked up. The cost is relatively low.
Cons
There is nothing that I dislike so far.
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10
Nick D
-, 11-50 employees employees
May 15, 2019
Filters
Wonderful
Wonderful
Pros
Extremely easy to understand. Very reliable and very manageable.
Cons
Does not allow registration with a free domain business email.
Ease of use
7
Value for money
9
Customer Support
7
Functionality
9
Cristopher
Strategic Business Consultant, 11-50 employees employees
Oct 23, 2020
Value of money
Value of money
Pros
dotdigital has streamlined our workflow like a miracle. IT is simply amazing.
Cons
No bad remarks.
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Becca
Sales representative, 11-50 employees employees
Oct 14, 2020
Invest in it for your own good
Invest in it for your own good
Pros
Dotdigital made Customer engagement so simple for us. Efficient tools and great services. I love it. Because of Dotdigital, we have experienced considerable ROI.
Cons
Setting up can be a little time taking and hectic but its worth it.
Ease of use
7
Value for money
8
Customer Support
9
Functionality
7
Paul K
Small business, 11-50 employees employees
Jul 22, 2020
What an experience
What an experience
Pros
Dotdigital has an excellent staff that has helped us a lot throughout. Great functionality.
Cons
Something that I wish Dotdigital has is that Id like to be able to test my emails in other email clients without having to use a third party.
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Brent T
-, 11-50 employees employees
Jul 16, 2020
Best decision so far
Best decision so far
Pros
With the help of Dotdigital, you can easily track your email campaigns. Exporting lists to excel doesnt even feel like a task anymore. I am so happy.
Cons
No major cons. Slight issues but they can easily be tackled.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Sean D
Marketing Assistant, 51-200 employees employees
Jun 17, 2020
Best for email marketing
Best for email marketing
Pros
I like that the interface is simple, I personally like it when something is easy to use but it provides you with all the repertoire to have a quality job.
Cons
I dont think I have used it long enough to point out a negative aspect.
Ease of use
9
Value for money
7
Customer Support
7
Functionality
8
Orlando
Marketing manager, 501-1,000 employees employees
Dec 18, 2019
Innovative and efficient
Innovative and efficient
Pros
Dotdigital has so many exceptional features. I am a very happy customer.
Cons
It is equipped with all the right tools so no cons for me. We love it.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Cesar J B
Coordinador de sistemas de información, 11-50 employees employees
Nov 20, 2019
Gets the job done
Gets the job done
Pros
From its clever reporting to its transparent billing, the software is absolutely amazing. The Customer support is so responsive and helpful.
Cons
Sometimes it gets slow with big files but that happens sometimes.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
9
Resa
Sales, 501-1,000 employees employees
Oct 22, 2019
Amazing
Amazing
Pros
The features have amazed me, to be honest. I absolutely love the functionality as well as customer support.
Cons
Slightly tricky to use but the customer staff is always there to help out.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
9
Grande
Senior Marketing head, 2-10 employees employees
Sep 25, 2019
Love dotdigital
Love dotdigital
Pros
Dotdigital stands out as a facilitator of business analysis on the data that can be accessed by email. Reporting tools are very comprehensive
Cons
Does not allow registration with a free domain business email
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Christopher M
Strategic Business consultant, 11-50 employees employees
Jul 23, 2019
Way ahead of every other software
Way ahead of every other software
Pros
Functions are way superior to other software we have tried and looked up. The cost is relatively low.
Cons
There is nothing that I dislike so far.
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10
Nick D
-, 11-50 employees employees
May 15, 2019