
dotdigital Reviews
Total 11 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars27%
4
Stars73%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Cristopher
Strategic Business Consultant, 11-50 employees
“Wonderful
Pros
Extremely easy to understand. Very reliable and very manageable.
Cons
Does not allow registration with a free domain business email.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
9
Becca
Sales representative, 11-50 employees
“Value of money
Pros
dotdigital has streamlined our workflow like a miracle. IT is simply amazing.
Cons
No bad remarks.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Paul K
Small business, 11-50 employees
“Invest in it for your own good
Pros
Dotdigital made Customer engagement so simple for us. Efficient tools and great services. I love it. Because of Dotdigital, we have experienced considerable ROI.
Cons
Setting up can be a little time taking and hectic but its worth it.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
7
Brent T
Not Specified, 11-50 employees
“What an experience
Pros
Dotdigital has an excellent staff that has helped us a lot throughout. Great functionality.
Cons
Something that I wish Dotdigital has is that Id like to be able to test my emails in other email clients without having to use a third party.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Sean D
Marketing Assistant, 51-100 employees
“Best decision so far
Pros
With the help of Dotdigital, you can easily track your email campaigns. Exporting lists to excel doesnt even feel like a task anymore. I am so happy.
Cons
No major cons. Slight issues but they can easily be tackled.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Orlando
Marketing manager, 500+ employees
“Best for email marketing
Pros
I like that the interface is simple, I personally like it when something is easy to use but it provides you with all the repertoire to have a quality job.
Cons
I dont think I have used it long enough to point out a negative aspect.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
8
Cesar J B
Coordinator, 11-50 employees
“Innovative and efficient
Pros
Dotdigital has so many exceptional features. I am a very happy customer.
Cons
It is equipped with all the right tools so no cons for me. We love it.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Resa
Sales, 500+ employees
“Gets the job done
Pros
From its clever reporting to its transparent billing, the software is absolutely amazing. The Customer support is so responsive and helpful.
Cons
Sometimes it gets slow with big files but that happens sometimes.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
9
Grande
Senior Marketing Head, 1-10 employees
“Amazing
Pros
The features have amazed me, to be honest. I absolutely love the functionality as well as customer support.
Cons
Slightly tricky to use but the customer staff is always there to help out.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
9
Christopher M
Strategic Business consultant, 11-50 employees
“Love dotdigital
Pros
Dotdigital stands out as a facilitator of business analysis on the data that can be accessed by email. Reporting tools are very comprehensive
Cons
Does not allow registration with a free domain business email
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Nick D
Not Specified, 11-50 employees
“Way ahead of every other software
Pros
Functions are way superior to other software we have tried and looked up. The cost is relatively low.
Cons
There is nothing that I dislike so far.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10