dotdigital Specifications

Campaign Management

Lead Generation

Customer Segmentation

Email Marketing

View All Specifications

Dotdigital is a cloud-based email marketing software designed to assist B2B, B2C, and e-commerce marketers to create and automate their marketing emails. Dotdigital is an advanced tool that promotes customer engagement by enabling users to engage and trace their audience through customer engagement technology.

The software allows users to import and manage contacts through contact management functionality. The process of email delivery can also be automated. The automation for lifecycle marketing, multichannel marketing, and repeat purchase targeting can be customized via dotdigital Engagement Cloud. Dotdigital offers customized reports and dashboards for viewing email marketing strategy and measuring the key campaign metrics. It allows the users to make a better decision for refining the campaign conversion charges.

Benefits: Dotdigital is very simple and easy to use. It can be used by a person who does not even know the technical aspects of sending emails. Another benefit of dotdigital is that it can show images from a broken link. It also provides a feature of campaign reporting. Switching between multiple accounts is also very easy with this email marketing tool.

USP: The software provides a full-featured email platform at a low cost as compared to other software in the market.

Limitations: There are many bugs in the software so it often throws off spaces during editing text in the design interface.

Pricing: Users can get the pricing details on their website after providing details.

Support: Support is available through email, tickets, phone, and live chat.

Pros and Cons of dotdigital

Pros

  • It is modern, affordable and easy-to-use.

Cons

  • It is modern, affordable and easy-to-use.

dotdigital Reviews

Overall Rating

4.3

11 Reviews

Rating Distribution

5

star

(3)

4

star

(8)

3

star

2

star

1

star

October 2020

Wonderful

Cristopher

Strategic Business Consultant

Ease of use

7

Value for money

9

Customer Support

7

Functionality

9

Pros

Extremely easy to understand. Very reliable and very manageable.

Cons

Does not allow registration with a free domain business email.

October 2020

Value of money

Becca

Sales representative

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

Pros

dotdigital has streamlined our workflow like a miracle. IT is simply amazing.

Cons

No bad remarks.

July 2020

Invest in it for your own good

Paul K

Small business

Ease of use

7

Value for money

8

Customer Support

9

Functionality

7

Pros

Dotdigital made Customer engagement so simple for us. Efficient tools and great services. I love it. Because of Dotdigital, we have experienced considerable ROI.

Cons

Setting up can be a little time taking and hectic but its worth it.

July 2020

What an experience

Brent T

-

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

Pros

Dotdigital has an excellent staff that has helped us a lot throughout. Great functionality.

Cons

Something that I wish Dotdigital has is that Id like to be able to test my emails in other email clients without having to use a third party.

June 2020

Best decision so far

Sean D

Marketing Assistant

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

Pros

With the help of Dotdigital, you can easily track your email campaigns. Exporting lists to excel doesnt even feel like a task anymore. I am so happy.

Cons

No major cons. Slight issues but they can easily be tackled.

December 2019

Best for email marketing

Orlando

Marketing manager

Ease of use

9

Value for money

7

Customer Support

7

Functionality

8

Pros

I like that the interface is simple, I personally like it when something is easy to use but it provides you with all the repertoire to have a quality job.

Cons

I dont think I have used it long enough to point out a negative aspect.

November 2019

Innovative and efficient

Cesar J B

Coordinador de sistemas de información

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

Pros

Dotdigital has so many exceptional features. I am a very happy customer.

Cons

It is equipped with all the right tools so no cons for me. We love it.

October 2019

Gets the job done

Resa

Sales

Ease of use

7

Value for money

7

Customer Support

8

Functionality

9

Pros

From its clever reporting to its transparent billing, the software is absolutely amazing. The Customer support is so responsive and helpful.

Cons

Sometimes it gets slow with big files but that happens sometimes.

September 2019

Amazing

Grande

Senior Marketing head

Ease of use

7

Value for money

8

Customer Support

8

Functionality

9

Pros

The features have amazed me, to be honest. I absolutely love the functionality as well as customer support.

Cons

Slightly tricky to use but the customer staff is always there to help out.

July 2019

Love dotdigital

Christopher M

Strategic Business consultant

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

Pros

Dotdigital stands out as a facilitator of business analysis on the data that can be accessed by email. Reporting tools are very comprehensive

Cons

Does not allow registration with a free domain business email