Dotdigital is a cloud-based customer experience marketing tool for B2B, B2C, and e-commerce stores. Though the initial setup may be time-consuming, its overall functionality enables smooth, personalized services. Plus, it has an easy-to-use UI. Dotdigital provides automated campaigns, contact management, and customer engagement and helps increase marketing results.

dotdigital Specifications

Campaign Management

Lead Generation

Customer Segmentation

Email Marketing

View All Specifications

What is dotdigital?

Overview

Dotdigital is a cloud-based email marketing software designed to assist B2B, B2C, and e-commerce marketers to create and automate their marketing emails. Dotdigital is an advanced tool that promotes customer engagement by enabling users to engage and trace their audience through customer engagement technology.

The software allows users to import and manage contacts through contact management functionality. The process of email delivery can also be automated. The automation for lifecycle marketing, multichannel marketing, and repeat purchase targeting can be customized via dotdigital Engagement Cloud. Dotdigital offers customized reports and dashboards for viewing email marketing strategy and measuring the key campaign metrics. It allows the users to make a better decision for refining the campaign conversion charges.

Benefits: Dotdigital is very simple and easy to use. It can be used by a person who does not even know the technical aspects of sending emails. Another benefit of dotdigital is that it can show images from a broken link. It also provides a feature of campaign reporting. Switching between multiple accounts is also very easy with this email marketing tool.

USP: The software provides a full-featured email platform at a low cost as compared to other software in the market.

Limitations: There are many bugs in the software so it often throws off spaces during editing text in the design interface.

Pricing: Users can get the pricing details on their website after providing details.

Support: Support is available through email, tickets, phone, and live chat.

Pros and Cons of dotdigital

Pros

  • It is modern, affordable and easy-to-use

Cons

  • It is modern, affordable and easy-to-use

dotdigital Reviews

Overall Rating

4.3

11 Review(s)

Rating Distribution

5

star

(3)

4

star

(8)

3

star

2

star

1

star

October 2020

Wonderful

Cristopher

Strategic Business Consultant

Ease of use

7

Value for money

9

Customer Support

7

Functionality

9

Pros

Extremely easy to understand. Very reliable and very manageable.

Cons

Does not allow registration with a free domain business email.

October 2020

Value of money

Becca

Sales representative

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

Pros

dotdigital has streamlined our workflow like a miracle. IT is simply amazing.

Cons

No bad remarks.

July 2020

Invest in it for your own good

Paul K

Small business

Ease of use

7

Value for money

8

Customer Support

9

Functionality

7

Pros

Dotdigital made Customer engagement so simple for us. Efficient tools and great services. I love it. Because of Dotdigital, we have experienced considerable ROI.

Cons

Setting up can be a little time taking and hectic but its worth it.