Total 51 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

47%

4

Stars

35%

3

Stars

12%

2

Stars

2%

1

Stars

4%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

L

Luis

Logistics and Supply Chain, 1-10 employees

Free Trial

4.0
January 2024

Drip will help your Marketing for your Business

Pros

I like the fact that it helps me in everything as it allows me to communicate and market my business side by side.

Cons

Well I feel like the price of the software is too high. I am just hoping that they will reconsider it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

R

Rita

Human Resources, 1-10 employees

Less than a year

4.0
October 2023

Drip cmr and marketing tools

Pros

I use Drip CRM and marketing tools for my business and its great

Cons

I have not faced any issues while using this software

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

O

Oliver

Management Consulting, 500+ employees

More than a year

5.0
September 2023

True, Choices have consequences. Chosing Drip has turned tables.

Pros

Drip might be a simple tool, but it is highly valuable to me. Its an easy to use software that is simple to launch, integrate and customize which makes it a highly effective tool. Drip is user friendly and comes with endless benefits. In fact, we have not even come close to tapping into all the advantages Drip offers. I am determined to achieve even more with it.

Cons

Drip has the most helpful help desk I have come across. They thoroughly address any questions and resolve all our issues quickly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Brandi

Cosmetics, 1-10 employees

Free Trial

4.0
July 2023

Drip

Pros

What I liked most about Drip was the email marketing feature.

Cons

One aspect that I like the least about Drip was the cost. It is way too high.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

O

Owoungbo

Human Resources, 11-50 employees

Less than 6 months

5.0
July 2023

CRM software

Pros

Drip is the best CRM software I have used for customer management in e-retail. Its very user-friendly and excels in marketing and sales. I highly recommend it.

Cons

I like all of its features and highly recommend it.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

9

S

Shannon

Retail, 1-10 employees

More than a year

5.0
June 2023

So Many Features

Pros

One of my favorite aspects is how it syncs with our Shopify storefront. We use Drip for many tasks but we rely on it the most for our weekly email blasts. The ability to link directly to our products with detailed information and pictures is amazing. Plus, I can easily track the ROI from those emails.

Cons

Some features are not very cooperative and require a bit of adjustment but they offer training and good support which covers everything.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

D

David

Primary/Secondary Education, 11-50 employees

Less than a year

5.0
June 2023

My contribution to Drip

Pros

Drip allows me to send emails to my affiliates quickly and in bulk which saves me time during each sending session.

Cons

I wish to have an option where we able to combine two domains such as Gmail and Hotmail.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Edward

Marketing and Advertising, 1-10 employees

Free Trial

5.0
January 2023

Elevate Your Engagement Through Automated Emails with Drip

Pros

There are key features that make Drip stand out from the competition: workflows, rules and campaigns. I can set up automated email sequences triggered by specific events or user actions which ensures my customers receive targeted messages at the right moments, boosting engagement and sales. The visual workflow builders are so easy to use which makes it simple to create powerful automation sequence. My favorite feature of Drip is its amazing automation capabilities. I can create automated workflows that trigger personalized emails and messages based on customer behavior and preferences. This has truly changed the way we work

Cons

Although Drip has a lot of appeal, it is not designed for everyone. there's a lot to learn and is mainly designed for an expert audience.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

6

Functionality

10

C

Christian

Marketing and Advertising, 1-10 employees

Less than a year

5.0
December 2022

Essential tool for those doing Email Marketing

Pros

I love how easy Drip is to use and I also like the many integrations it offers.

Cons

I have no complaints as everything works as I expected and I am thoroughly enjoying all the features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Marcel

Electrical/Electronic Manufacturing, 1-10 employees

Less than a year

5.0
December 2022

Drip is just good

Pros

Drip is reliable with excellent segmentation and data processing capabilities.

Cons

Well it is not a complaint but I will say that email templates are a bit simple. However they are functional and I enjoy using them.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Lucas

Marketing and Advertising, 1-10 employees

More than a year

4.0
November 2022

ok, but looks like it has no UI updates or improvements in the last 2 years

Pros

I really like how easy Drip is to use and the wide range of integrations it provides. Its pretty useful for my business.

Cons

Its too expensive, the UI is not great and its very slow most of the times.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

10

A

Anonymous

Information Technology and Services, 1-10 employees

Less than a year

5.0
November 2022

Using it for all our clients

Pros

Drip allows me to set up workflow automation without any problem. For example, if someone buys an item through my e-commerce store, I can automatically send a feedback email about the product. It also offers great visualization of subscriber changes month to month and shows who has unsubscribed. I can even track hourly open rates to determine the best time to send emails in the future.

Cons

There is not anything that I dislike about Drip. It does exactly what its supposed to do.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Arheer

Internet, 500+ employees

Less than 6 months

5.0
October 2022

Drip is an advanced "All in one Marketing" platform

Pros

I am very satisfied with Drips features, layout and ease of use.

Cons

It is costly compared to other similar products. They could work on adding more integrations and additional features like their competitors.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

R

Robert

Information Technology and Services, 11-50 employees

Less than a year

3.0
October 2022

Drip drip drip

Pros

The UI is really impressive. I could start building workflows right away. The ease of use becomes even more apparent when I use other software and find myself thinking why they are so complicated.

Cons

Honestly, I have not come across anything that I dislike about Drip.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

8

A

Anonymous

Information Technology and Services, 11-50 employees

Less than 6 months

4.0
October 2022

Great UI but lacks some advanced features

Pros

I was able to adapt drip pretty quickly. Rules give me more control over customer interactions, such as triggering events based on behaviors like cart abandonment or newsletter sign-ups. Campaigns are also fantastic because they let me personalize emails to fit the needs of different customer segments and nurture leads with timely, relevant emails which helps convert more leads into sales.

Cons

Drip is missing a few advanced features like recording sales owners and advanced formula fields.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

8

A

Arika

Financial Services, 500+ employees

Less than 6 months

5.0
October 2022

Drip: Epitome of excellence

Pros

I can send email sequences and track who opens, clicks or subscribes to my campaigns. I also receive a list of emails from people who unsubscribe. Adding delays between email sequences is pretty simple and I can use the broadcast feature to send bulk emails.

Cons

Drip Software is not the best for non-ecommerce categories. They could use a cookie to provide analytics on website visitors. Also the pricing is a bit high.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

M

Mike

Information Services, 1-10 employees

Less than a year

4.0
July 2022

Good value and easy to use

Pros

Well for me the pricing is reasonable but what I really like is how easy it is to use and how logical the interface is. However the transitioning of a list from an old provider to a new one was a bit difficult but I managed to get everything set up in a reasonable amount of time.

Cons

It can be buggy at times mainly when using the Safari browser.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

R

Roxana

Marketing and Advertising, 1-10 employees

More than a year

5.0
June 2022

This has been our only tool for emailing from the very beginning!

Pros

I love how simple it is to send newsletters and set up workflows for different users and leads.

Cons

I wish that the drag-and-drop feature was available for the workflows too.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Chhaya

Food & Beverages, 101-500 employees

Less than a year

4.0
May 2022

Drip- Marketing Automation tool with easy user interface

Pros

Drip is a great software. It is highly effective marketing automation tool for speeding up sales in our organization. It makes it easy to create landing pages, responsive email templates and build customer journeys.

Cons

I hope for more integration with third-party tools and continued improvements to the email builder.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

8

N

Nitya

Information Technology and Services, 500+ employees

Less than a year

4.0
November 2021

Drip powerful CRM with advance automation features

Pros

Drip features a brilliant user interface. I can use drag and drop features to create beautiful and responsive email templates. For automation, it offers pre-built workflows in its library. This tool is perfect for creating small sales funnels for engagement and customer retention. I can also track user activities and set up event-based automation. Furthermore the support team also provides training on how to use this tool.

Cons

The pricing seems overvalued unnecessarily. Moroever once a workflow is live, we cannot make changes and there is limited integration with other tools.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10