
Drip Reviews
Total 51 reviews
4.2
All reviews are from verified customers
Rating Distribution
5
Stars47%
4
Stars35%
3
Stars12%
2
Stars2%
1
Stars4%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Luis
Logistics and Supply Chain, 1-10 employees
Free Trial
“Drip will help your Marketing for your Business
Pros
I like the fact that it helps me in everything as it allows me to communicate and market my business side by side.
Cons
Well I feel like the price of the software is too high. I am just hoping that they will reconsider it.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Rita
Human Resources, 1-10 employees
Less than a year
“Drip cmr and marketing tools
Pros
I use Drip CRM and marketing tools for my business and its great
Cons
I have not faced any issues while using this software
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Oliver
Management Consulting, 500+ employees
More than a year
“True, Choices have consequences. Chosing Drip has turned tables.
Pros
Drip might be a simple tool, but it is highly valuable to me. Its an easy to use software that is simple to launch, integrate and customize which makes it a highly effective tool. Drip is user friendly and comes with endless benefits. In fact, we have not even come close to tapping into all the advantages Drip offers. I am determined to achieve even more with it.
Cons
Drip has the most helpful help desk I have come across. They thoroughly address any questions and resolve all our issues quickly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brandi
Cosmetics, 1-10 employees
Free Trial
“Drip
Pros
What I liked most about Drip was the email marketing feature.
Cons
One aspect that I like the least about Drip was the cost. It is way too high.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Owoungbo
Human Resources, 11-50 employees
Less than 6 months
“CRM software
Pros
Drip is the best CRM software I have used for customer management in e-retail. Its very user-friendly and excels in marketing and sales. I highly recommend it.
Cons
I like all of its features and highly recommend it.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
9
Shannon
Retail, 1-10 employees
More than a year
“So Many Features
Pros
One of my favorite aspects is how it syncs with our Shopify storefront. We use Drip for many tasks but we rely on it the most for our weekly email blasts. The ability to link directly to our products with detailed information and pictures is amazing. Plus, I can easily track the ROI from those emails.
Cons
Some features are not very cooperative and require a bit of adjustment but they offer training and good support which covers everything.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
David
Primary/Secondary Education, 11-50 employees
Less than a year
“My contribution to Drip
Pros
Drip allows me to send emails to my affiliates quickly and in bulk which saves me time during each sending session.
Cons
I wish to have an option where we able to combine two domains such as Gmail and Hotmail.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Edward
Marketing and Advertising, 1-10 employees
Free Trial
“Elevate Your Engagement Through Automated Emails with Drip
Pros
There are key features that make Drip stand out from the competition: workflows, rules and campaigns. I can set up automated email sequences triggered by specific events or user actions which ensures my customers receive targeted messages at the right moments, boosting engagement and sales. The visual workflow builders are so easy to use which makes it simple to create powerful automation sequence. My favorite feature of Drip is its amazing automation capabilities. I can create automated workflows that trigger personalized emails and messages based on customer behavior and preferences. This has truly changed the way we work
Cons
Although Drip has a lot of appeal, it is not designed for everyone. there's a lot to learn and is mainly designed for an expert audience.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
6
Functionality
10
Christian
Marketing and Advertising, 1-10 employees
Less than a year
“Essential tool for those doing Email Marketing
Pros
I love how easy Drip is to use and I also like the many integrations it offers.
Cons
I have no complaints as everything works as I expected and I am thoroughly enjoying all the features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marcel
Electrical/Electronic Manufacturing, 1-10 employees
Less than a year
“Drip is just good
Pros
Drip is reliable with excellent segmentation and data processing capabilities.
Cons
Well it is not a complaint but I will say that email templates are a bit simple. However they are functional and I enjoy using them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lucas
Marketing and Advertising, 1-10 employees
More than a year
“ok, but looks like it has no UI updates or improvements in the last 2 years
Pros
I really like how easy Drip is to use and the wide range of integrations it provides. Its pretty useful for my business.
Cons
Its too expensive, the UI is not great and its very slow most of the times.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
10
Anonymous
Information Technology and Services, 1-10 employees
Less than a year
“Using it for all our clients
Pros
Drip allows me to set up workflow automation without any problem. For example, if someone buys an item through my e-commerce store, I can automatically send a feedback email about the product. It also offers great visualization of subscriber changes month to month and shows who has unsubscribed. I can even track hourly open rates to determine the best time to send emails in the future.
Cons
There is not anything that I dislike about Drip. It does exactly what its supposed to do.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Arheer
Internet, 500+ employees
Less than 6 months
“Drip is an advanced "All in one Marketing" platform
Pros
I am very satisfied with Drips features, layout and ease of use.
Cons
It is costly compared to other similar products. They could work on adding more integrations and additional features like their competitors.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Robert
Information Technology and Services, 11-50 employees
Less than a year
“Drip drip drip
Pros
The UI is really impressive. I could start building workflows right away. The ease of use becomes even more apparent when I use other software and find myself thinking why they are so complicated.
Cons
Honestly, I have not come across anything that I dislike about Drip.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
8
Anonymous
Information Technology and Services, 11-50 employees
Less than 6 months
“Great UI but lacks some advanced features
Pros
I was able to adapt drip pretty quickly. Rules give me more control over customer interactions, such as triggering events based on behaviors like cart abandonment or newsletter sign-ups. Campaigns are also fantastic because they let me personalize emails to fit the needs of different customer segments and nurture leads with timely, relevant emails which helps convert more leads into sales.
Cons
Drip is missing a few advanced features like recording sales owners and advanced formula fields.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8
Arika
Financial Services, 500+ employees
Less than 6 months
“Drip: Epitome of excellence
Pros
I can send email sequences and track who opens, clicks or subscribes to my campaigns. I also receive a list of emails from people who unsubscribe. Adding delays between email sequences is pretty simple and I can use the broadcast feature to send bulk emails.
Cons
Drip Software is not the best for non-ecommerce categories. They could use a cookie to provide analytics on website visitors. Also the pricing is a bit high.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Mike
Information Services, 1-10 employees
Less than a year
“Good value and easy to use
Pros
Well for me the pricing is reasonable but what I really like is how easy it is to use and how logical the interface is. However the transitioning of a list from an old provider to a new one was a bit difficult but I managed to get everything set up in a reasonable amount of time.
Cons
It can be buggy at times mainly when using the Safari browser.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Roxana
Marketing and Advertising, 1-10 employees
More than a year
“This has been our only tool for emailing from the very beginning!
Pros
I love how simple it is to send newsletters and set up workflows for different users and leads.
Cons
I wish that the drag-and-drop feature was available for the workflows too.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chhaya
Food & Beverages, 101-500 employees
Less than a year
“Drip- Marketing Automation tool with easy user interface
Pros
Drip is a great software. It is highly effective marketing automation tool for speeding up sales in our organization. It makes it easy to create landing pages, responsive email templates and build customer journeys.
Cons
I hope for more integration with third-party tools and continued improvements to the email builder.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
8
Nitya
Information Technology and Services, 500+ employees
Less than a year
“Drip powerful CRM with advance automation features
Pros
Drip features a brilliant user interface. I can use drag and drop features to create beautiful and responsive email templates. For automation, it offers pre-built workflows in its library. This tool is perfect for creating small sales funnels for engagement and customer retention. I can also track user activities and set up event-based automation. Furthermore the support team also provides training on how to use this tool.
Cons
The pricing seems overvalued unnecessarily. Moroever once a workflow is live, we cannot make changes and there is limited integration with other tools.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10