Drip Reviews

“Drip will help your Marketing for your Business

Pros

I like the fact that it helps me in everything as it allows me to communicate and market my business side by side.

Cons

Well I feel like the price of the software is too high. I am just hoping that they will reconsider it.

“Drip cmr and marketing tools

Pros

I use Drip CRM and marketing tools for my business and its great

Cons

I have not faced any issues while using this software

“True, Choices have consequences. Chosing Drip has turned tables.

Pros

Drip might be a simple tool, but it is highly valuable to me. Its an easy to use software that is simple to launch, integrate and customize which makes it a highly effective tool. Drip is user friendly and comes with endless benefits. In fact, we have not even come close to tapping into all the advantages Drip offers. I am determined to achieve even more with it.

Cons

Drip has the most helpful help desk I have come across. They thoroughly address any questions and resolve all our issues quickly.

“Drip

Pros

What I liked most about Drip was the email marketing feature.

Cons

One aspect that I like the least about Drip was the cost. It is way too high.

“CRM software

Pros

Drip is the best CRM software I have used for customer management in e-retail. Its very user-friendly and excels in marketing and sales. I highly recommend it.

Cons

I like all of its features and highly recommend it.

“So Many Features

Pros

One of my favorite aspects is how it syncs with our Shopify storefront. We use Drip for many tasks but we rely on it the most for our weekly email blasts. The ability to link directly to our products with detailed information and pictures is amazing. Plus, I can easily track the ROI from those emails.

Cons

Some features are not very cooperative and require a bit of adjustment but they offer training and good support which covers everything.

“My contribution to Drip

Pros

Drip allows me to send emails to my affiliates quickly and in bulk which saves me time during each sending session.

Cons

I wish to have an option where we able to combine two domains such as Gmail and Hotmail.

“Elevate Your Engagement Through Automated Emails with Drip

Pros

There are key features that make Drip stand out from the competition: workflows, rules and campaigns. I can set up automated email sequences triggered by specific events or user actions which ensures my customers receive targeted messages at the right moments, boosting engagement and sales. The visual workflow builders are so easy to use which makes it simple to create powerful automation sequence. My favorite feature of Drip is its amazing automation capabilities. I can create automated workflows that trigger personalized emails and messages based on customer behavior and preferences. This has truly changed the way we work

Cons

Although Drip has a lot of appeal, it is not designed for everyone. there's a lot to learn and is mainly designed for an expert audience.

“Essential tool for those doing Email Marketing

Pros

I love how easy Drip is to use and I also like the many integrations it offers.

Cons

I have no complaints as everything works as I expected and I am thoroughly enjoying all the features.

“Drip is just good

Pros

Drip is reliable with excellent segmentation and data processing capabilities.

Cons

Well it is not a complaint but I will say that email templates are a bit simple. However they are functional and I enjoy using them.

“ok, but looks like it has no UI updates or improvements in the last 2 years

Pros

I really like how easy Drip is to use and the wide range of integrations it provides. Its pretty useful for my business.

Cons

Its too expensive, the UI is not great and its very slow most of the times.

“Using it for all our clients

Pros

Drip allows me to set up workflow automation without any problem. For example, if someone buys an item through my e-commerce store, I can automatically send a feedback email about the product. It also offers great visualization of subscriber changes month to month and shows who has unsubscribed. I can even track hourly open rates to determine the best time to send emails in the future.

Cons

There is not anything that I dislike about Drip. It does exactly what its supposed to do.

“Drip is an advanced "All in one Marketing" platform

Pros

I am very satisfied with Drips features, layout and ease of use.

Cons

It is costly compared to other similar products. They could work on adding more integrations and additional features like their competitors.

“Drip drip drip

Pros

The UI is really impressive. I could start building workflows right away. The ease of use becomes even more apparent when I use other software and find myself thinking why they are so complicated.

Cons

Honestly, I have not come across anything that I dislike about Drip.

“Great UI but lacks some advanced features

Pros

I was able to adapt drip pretty quickly. Rules give me more control over customer interactions, such as triggering events based on behaviors like cart abandonment or newsletter sign-ups. Campaigns are also fantastic because they let me personalize emails to fit the needs of different customer segments and nurture leads with timely, relevant emails which helps convert more leads into sales.

Cons

Drip is missing a few advanced features like recording sales owners and advanced formula fields.

“Drip: Epitome of excellence

Pros

I can send email sequences and track who opens, clicks or subscribes to my campaigns. I also receive a list of emails from people who unsubscribe. Adding delays between email sequences is pretty simple and I can use the broadcast feature to send bulk emails.

Cons

Drip Software is not the best for non-ecommerce categories. They could use a cookie to provide analytics on website visitors. Also the pricing is a bit high.

“Good value and easy to use

Pros

Well for me the pricing is reasonable but what I really like is how easy it is to use and how logical the interface is. However the transitioning of a list from an old provider to a new one was a bit difficult but I managed to get everything set up in a reasonable amount of time.

Cons

It can be buggy at times mainly when using the Safari browser.

“This has been our only tool for emailing from the very beginning!

Pros

I love how simple it is to send newsletters and set up workflows for different users and leads.

Cons

I wish that the drag-and-drop feature was available for the workflows too.

“Drip- Marketing Automation tool with easy user interface

Pros

Drip is a great software. It is highly effective marketing automation tool for speeding up sales in our organization. It makes it easy to create landing pages, responsive email templates and build customer journeys.

Cons

I hope for more integration with third-party tools and continued improvements to the email builder.

“Drip powerful CRM with advance automation features

Pros

Drip features a brilliant user interface. I can use drag and drop features to create beautiful and responsive email templates. For automation, it offers pre-built workflows in its library. This tool is perfect for creating small sales funnels for engagement and customer retention. I can also track user activities and set up event-based automation. Furthermore the support team also provides training on how to use this tool.

Cons

The pricing seems overvalued unnecessarily. Moroever once a workflow is live, we cannot make changes and there is limited integration with other tools.

“Cool Features.... If they work and you can get any customer service.

Pros

Setting up workflows is no big deal. Drip offers many integrations options with other software which makes it easy to import contacts.

Cons

Their customer service is almost non existent. If I come across any problem, I know for sure that I have to wait for days for a response via email. Also we have had an issue with SMS and I am unsure if it will ever be resolved since I cannot seem to reach anyone.

“Drip can completely automate your Business

Pros

Drip provides some of the best features for email marketing. I can manage a large number of subscribers and segment them based on their behaviors. The user interface is clean and easy to navigate. Creating workflows and automation is excellent, thanks to the pre-built flows in the library.

Cons

Drip is missing other digital marketing channels like WhatsApp Business and app push notifications. Once workflows or automations are live, we cannot re-edit them. Also the reports and analytics are quite basic.

“The interface can change quite a lot on you in the course of a year

Pros

We handle most of our email marketing through Drip like setting up complex workflows and rules. It is something that saves us a lot of time while still maintaining a good experience to our customers.

Cons

Drips UI has changed quite a bit and their recent switch to a side menu (from a top menu) has added a lot of extra clicks to my daily tasks. Previously, the hover effect allowed me to select sub-items with one click. Now, I need a click to activate the menu and another to select the sub-item. Over time, this adds up. I also find it troublesome that I cannot save my preferred views for each category. Despite having my own sign-in, the views for broadcasts (single emails) always default to no tags. I did rather see the newsletters and webinar emails I send while filtering out the sales emails.

“Drip Is A Great Email Marketing Software

Pros

We used Drip throughout the past year for our email promotions and automations. It has been the best tool I have used so far.

Cons

Based on my experience so far, it is not 100% complete. I like the features but it could definitely be much better.

“Drip has the most powerful automation to grow your bussiness

Pros

Drips automation and workflows are the best in the industry. I can download and choose pre-built workflows from their library and edit them before they go live. I can also select any pre-built email template from their library or use the drag and drop feature to create responsive email templates. The drag and drop feature for email templates is excellent.

Cons

The support team takes a long time to resolve issues. Drips pricing can go up to $1500 per month. Moreover the user interface is outdated and needs a redesign.

“Its great for those who are just starting up!

Pros

The software is very easy to use and understand. The organization of everything is great and the design is perfect for beginners in marketing.

Cons

Its great but very basic. It covers the basics well but does not excel in advanced marketing. However, its very easy to use and ideal for beginners.

“A wonderful email service.

Pros

Email marketing becomes smooth and easy with Drip. It also helps me save money, time and many other resources.

Cons

It occasionally annoys me as it slows down but overall, its the best I have used so far. I highly recommend it.

“The best email and marketing automation software EXCEPT.

Pros

This software is one of the easiest as compared to others I have worked with. I have always enjoyed setting up automations and it is very clear how to do things. I do not like getting trapped around by technical details and this tool saves me from that hassle and lets me create what I want with an ease.

Cons

The lack of integrations is the main reason I switched to another software. While it integrates with major platforms like ClickFunnels, Google and Microsoft, I often found that Drip did not support other programs I wanted to connect with. Well it is not entirely their fault but its a major issue for me.

“Fantastic for your mailing list

Pros

I really like the tagging system as it makes it super easy to find people in my account. I also enjoy the workflows.

Cons

I wish I could split-test headlines using their legacy email templates.

“A big jump forward in my business!

Pros

Numbers never lie. Data is very important for us and Drip provides me with the data I need to reach my audience, especially as an established business with a large email list. The larger my business is the smoother everything runs with Drip.

Cons

Creating workflows and automations takes time to get used to, but It is not more challenging than any other product out there.

“Comprehensive software!

Pros

Drip offers nice drag-and-drop templates and a briliant user interface. It also seems more reliable than what I experienced with AC.

Cons

It is often buggy with our RSS feed. Also, the reporting is disappointing as it takes a whole day for analytics to appear after an email is sent.

“Drip automates our email flows

Pros

We use Drip for our ongoing campaigns such as our websites lead magnet. Creating an appealing lead magnet for our site was very easy with Drip.

Cons

There is new things to learn about both the terminology and setting up campaigns and workflows. However, once I got used to it the software proved to be quite advanced.

“Shocking Support - is anyone even there?

Pros

I am really struggling to highlight the pros because I have had a very bad experience.

Cons

I received no support in setting up Drip to work properly for my business. Despite sending five emails, leaving two voicemails and sending a direct message, I received no response from the company.

“A good ecommerce email system, but not without some flaws

Pros

Drip is a solid ecommerce email system, especially for Magento. I find it really easy to set up automations and manage e-commerce contacts, purchases and other data. Also it is quite similar to other email platforms in terms of setup, templates, and flexibility.

Cons

The demo made it seem like integrating with Magento would be simple but there were several issues at launch. The reporting is lacking and the automations do not work as smoothly as I did hoped.

“Drip has become one of the worst CRM

Pros

In the beginning everything looked perfect but later everything changed. Not happy

Cons

The support is poor (it can take up to seven days to get a response and when I do, its often not helpful). The pricing feels like a scam. Last but not least the integration with Elementor and WooCommerce is very problematic.

“Difficult to use - Extremely slow and poor customer service - Dubious pricing model

Pros

The system is very powerful and integrates with Shopify easily.

Cons

Drip's pricing model and system design are set up to charge me for people who are "active" in their system, even if they have unsubscribed from email marketing and I cannot legally market to them. This results in an ever-growing list in Drip that I am paying for but cannot use for marketing. Although I can implement rules and automations to manage this, its quite complicated and Drip often reactivates previously deactivated contacts when new orders come in from Shopify. I end up with a tangled web of rules and automations just to keep my list manageable. It feels like the system might be intentionally complex to maximize revenue by charging for people I cannot market to. Support is very slow and usually provides incomplete answers. There seems to be little regard for customer satisfaction or adequate onboarding assistance. I won't be recommending Drip to others.

“Drop Ecommerce CRM is the Best B2C CRM available today!

Pros

Although I have only used Drip Ecommerce during a trial period, it exceeds my expectations and surely is the best from every other CRM I have tried. Its specifically designed to work well with ecommerce websites which allows me to integrate it quickly with my platform and start marketing like a pro!

Cons

So far I love the software and have not come across anything that I dislike. I strongly recommend it for eCommerce websites looking to expand their marketing efforts.

“Warning for the future..

Pros

Drip interface is clean, appealing and easy to navigate.

Cons

When my subscription ends, I cannot access my contacts unless I pay for another month upfront. There are no warnings about this, so be cautious if you are switching to another platform just make sure to extract all your information earlier.

“Powerful Drip Campaigns

Pros

It quickly lets me build customized campaigns. The email editor is excellent and user friendly which is the best for beginners. There are also plenty of analytics available.

Cons

Its not certainly a downside, but the price is too high mainly for those who are running a small business. But the analytics alone make it worth the cost.

“Expensive but leader in market

Pros

The automation workflows are the major and most powerful feature of Drip. Rules and tags also help in creating different types of audiences.

Cons

Its more expensive compared to other tools on the market which can be a problem for freelancers and early-stage bloggers.

“Great And Easy To Use ESP

Pros

The design and interface are beautiful and very easy to use. I am pretty confident that even those new to email marketing would figure it out easily. Also it is a great email builder tool.

Cons

Our main issue was with the Magento integration, which only pulled in some of our customer data. For example, it showed just over 10k customers which was only a fraction of the actual number. When we switched to Klaviyo, it displayed the correct data.

“Hard to use

Pros

Customizing emails are relatively easier, and the deliverability is good.

Cons

There were so many good reviews about this product, so we went for it. But, 3 months later everyone on the team got frustrated using this software and didn’t want to use it anymore. The dashboard isn’t intuitive at all and setting up automation is quite chunky. Automation was the reason we got this software, but nothing seemed to work right.

“Great CRM

Pros

The major plus point of this software is that it can easily be integrated with e-commerce platforms like Shopify etc. It has the ability to customize the autoresponder. It can also be integrated with Facebook targeting clients from Facebook as well. It is a great tool for automation. With the help of this tool, we’re able to learn more about the needs of our clients, which helps us serve them better.

Cons

It has a learning curve. Uploading the .csv list isn’t as easy as MailChimp or any other email marketing software products.

“My bank account got locked.

Pros

The system is pretty decent and works really well. It has a lot of great features. Marketing can be done with the help of this tool and without much of a trouble.

Cons

My bank suspected a scam as the company charged me for the free trial and due to that my bank account got locked. I tried contacting their customer support twice regarding this issue, but they never bothered to contact me.

“Powerful tool

Pros

It is a good product for an e-commerce business. This tool is the most powerful and flexible automation tool that is out there. It can easily be integrated with many popular tools. It is easy to segment subscriber with tags. It is a powerful tool to use for marketing automation.

Cons

They just decided to proceed even when they were being given a lot of negative feedback. They increase their rate at a very short notice. They focus more on the ecommerce side rather than the blogger or creator side.

“Marketing Automation Software

Pros

Before getting drip, I’ve used different other marketing automation tools. Out of all those, Drip is a great choice. Setting up email campaigns, creating emails, nurturing leads, tracking etc. is so easy with this tool. The email editor is quite great and gives a wide variety of templates and choices. It has basic and advanced options both.

Cons

It has a learning curve like every other software. Although this software took longer for me to get my grip on it, however since then I haven’t faced any issues with this software.

“Drip marketing

Pros

Drip offers great features and can easily be integrated. The features are easy to use as well. It provides with amazing lead generation tools, which helps us nurture and manage our leads. It is great for drip marketing.

Cons

There is one thing that another software I know does great and that is e-commerce analytics. Although I do know that e-commerce isn’t the core service of Drip.

“Price keeps increasing

Pros

It isn’t a bad marketing automation tool. It does quite a few things that are needed for marketing automation.

Cons

This tool is not intuitive at all. The technical support team isn’t that great and needs to be improved. I don’t think that they really care about their customers as we’ve been using Drip for approximately 3 years, and since day one they’ve just increased their prices. This company is not recommended at all.

“Good for a small subscriber list

Pros

Drip offers a lot of features and functionalities. It is built mainly for marketing purposes. It also offers advanced features and automation for technical users who are looking for a more personalized approach to email marketing. It is a great tool for people with small subscriber lists.

Cons

Once you cross the 5000-subscriber mark, the price gap is more evident between this platform and its competitors.

“Great features.

Pros

Before using this platform, I’ve used many other email marketing platforms. I believe that all of the email marketing tools are good for different reasons. This tool I’d say has a lot of features and the functionality is present as well. This tool definitely did quite surprise me when I started using it. I’d recommend this platform to anyone who is doing any kind of serious advertising or is spending considerable time with email marketing. This is a great tool for advanced users.

Cons

The starting price is a bit high. It has a bit of a learning curve to it.