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softwareDrip Reviews
10 Reviews
Overall Rating
4.2
10 Reviews
Rating Distribution
5
(4)
4
(4)
3
(2)
2
(0)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Overall Rating
4.2
10 Reviews
Rating Distribution
5
(4)
4
(4)
3
(2)
2
(0)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Filters
Industry
Provider Size
Time Used
Hard to use
Hard to use
Pros
Customizing emails are relatively easier, and the deliverability is good.
Cons
There were so many good reviews about this product, so we went for it. But, 3 months later everyone on the team got frustrated using this software and didn’t want to use it anymore. The dashboard isn’t intuitive at all and setting up automation is quite chunky. Automation was the reason we got this software, but nothing seemed to work right.
Ease of use
8
Value for money
7
Customer Support
6
Functionality
7
Shauna
Making Moxie, LLC, 2-10 employees employees
Jul 16, 2019
Great CRM
Great CRM
Pros
The major plus point of this software is that it can easily be integrated with e-commerce platforms like Shopify etc. It has the ability to customize the autoresponder. It can also be integrated with Facebook targeting clients from Facebook as well. It is a great tool for automation. With the help of this tool, we’re able to learn more about the needs of our clients, which helps us serve them better.
Cons
It has a learning curve. Uploading the .csv list isn’t as easy as MailChimp or any other email marketing software products.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Carlos
Loyalty Systems, LLC, 2-10 employees employees
May 15, 2019
My bank account got locked.
My bank account got locked.
Pros
The system is pretty decent and works really well. It has a lot of great features. Marketing can be done with the help of this tool and without much of a trouble.
Cons
My bank suspected a scam as the company charged me for the free trial and due to that my bank account got locked. I tried contacting their customer support twice regarding this issue, but they never bothered to contact me.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Trent
Financial Services, 2-10 employees employees
Apr 16, 2019
Powerful tool
Powerful tool
Pros
It is a good product for an e-commerce business. This tool is the most powerful and flexible automation tool that is out there. It can easily be integrated with many popular tools. It is easy to segment subscriber with tags. It is a powerful tool to use for marketing automation.
Cons
They just decided to proceed even when they were being given a lot of negative feedback. They increase their rate at a very short notice. They focus more on the ecommerce side rather than the blogger or creator side.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
David
Growth Accelerate, 1 employee employees
Apr 16, 2019
Marketing Automation Software
Marketing Automation Software
Pros
Before getting drip, I’ve used different other marketing automation tools. Out of all those, Drip is a great choice. Setting up email campaigns, creating emails, nurturing leads, tracking etc. is so easy with this tool. The email editor is quite great and gives a wide variety of templates and choices. It has basic and advanced options both.
Cons
It has a learning curve like every other software. Although this software took longer for me to get my grip on it, however since then I haven’t faced any issues with this software.
Ease of use
7
Value for money
7
Customer Support
9
Functionality
8
Colin
Cobb Design, 1 employee employees
Mar 25, 2019
Drip marketing
Drip marketing
Pros
Drip offers great features and can easily be integrated. The features are easy to use as well. It provides with amazing lead generation tools, which helps us nurture and manage our leads. It is great for drip marketing.
Cons
There is one thing that another software I know does great and that is e-commerce analytics. Although I do know that e-commerce isn’t the core service of Drip.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Christopher
Lazy Girl, 2-10 employees employees
Feb 28, 2019
Price keeps increasing
Price keeps increasing
Pros
It isn’t a bad marketing automation tool. It does quite a few things that are needed for marketing automation.
Cons
This tool is not intuitive at all. The technical support team isn’t that great and needs to be improved. I don’t think that they really care about their customers as we’ve been using Drip for approximately 3 years, and since day one they’ve just increased their prices. This company is not recommended at all.
Ease of use
8
Value for money
7
Customer Support
6
Functionality
6
Juan Manuel
EGA Futura, 51-200 employees employees
Feb 21, 2019
Good for a small subscriber list
Good for a small subscriber list
Pros
Drip offers a lot of features and functionalities. It is built mainly for marketing purposes. It also offers advanced features and automation for technical users who are looking for a more personalized approach to email marketing. It is a great tool for people with small subscriber lists.
Cons
Once you cross the 5000-subscriber mark, the price gap is more evident between this platform and its competitors.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Josh
UDM, 2-10 employees employees
Feb 14, 2019
Great features.
Great features.
Pros
Before using this platform, I’ve used many other email marketing platforms. I believe that all of the email marketing tools are good for different reasons. This tool I’d say has a lot of features and the functionality is present as well. This tool definitely did quite surprise me when I started using it. I’d recommend this platform to anyone who is doing any kind of serious advertising or is spending considerable time with email marketing. This is a great tool for advanced users.
Cons
The starting price is a bit high. It has a bit of a learning curve to it.
Ease of use
10
Value for money
9
Customer Support
8
Functionality
9
Jeff
The Village Inn, 2-10 employees employees
Jan 11, 2019
Drip is good
Drip is good
Pros
Drip was easy to get started with once I got past some of the non-intuitive features. They have a very well managed documentation, which explains and helps a lot. The support they provide is quite responsive and helped me with any sort of problems that I faced. They made it easier for me to get started with it. Drip has handled my marketing automation and CRM responsibilities in a very well manner.
Cons
The reporting part of the system seems to lack. The things that the reporting does are very limited and some of the reports are quite misleading and confusing in a way.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
9
Jim
Convirza, 51-200 employees employees
Dec 11, 2018
Filters
Hard to use
Hard to use
Pros
Customizing emails are relatively easier, and the deliverability is good.
Cons
There were so many good reviews about this product, so we went for it. But, 3 months later everyone on the team got frustrated using this software and didn’t want to use it anymore. The dashboard isn’t intuitive at all and setting up automation is quite chunky. Automation was the reason we got this software, but nothing seemed to work right.
Ease of use
8
Value for money
7
Customer Support
6
Functionality
7
Shauna
Making Moxie, LLC, 2-10 employees employees
Jul 16, 2019
Great CRM
Great CRM
Pros
The major plus point of this software is that it can easily be integrated with e-commerce platforms like Shopify etc. It has the ability to customize the autoresponder. It can also be integrated with Facebook targeting clients from Facebook as well. It is a great tool for automation. With the help of this tool, we’re able to learn more about the needs of our clients, which helps us serve them better.
Cons
It has a learning curve. Uploading the .csv list isn’t as easy as MailChimp or any other email marketing software products.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Carlos
Loyalty Systems, LLC, 2-10 employees employees
May 15, 2019
My bank account got locked.
My bank account got locked.
Pros
The system is pretty decent and works really well. It has a lot of great features. Marketing can be done with the help of this tool and without much of a trouble.
Cons
My bank suspected a scam as the company charged me for the free trial and due to that my bank account got locked. I tried contacting their customer support twice regarding this issue, but they never bothered to contact me.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Trent
Financial Services, 2-10 employees employees
Apr 16, 2019
Powerful tool
Powerful tool
Pros
It is a good product for an e-commerce business. This tool is the most powerful and flexible automation tool that is out there. It can easily be integrated with many popular tools. It is easy to segment subscriber with tags. It is a powerful tool to use for marketing automation.
Cons
They just decided to proceed even when they were being given a lot of negative feedback. They increase their rate at a very short notice. They focus more on the ecommerce side rather than the blogger or creator side.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
David
Growth Accelerate, 1 employee employees
Apr 16, 2019
Marketing Automation Software
Marketing Automation Software
Pros
Before getting drip, I’ve used different other marketing automation tools. Out of all those, Drip is a great choice. Setting up email campaigns, creating emails, nurturing leads, tracking etc. is so easy with this tool. The email editor is quite great and gives a wide variety of templates and choices. It has basic and advanced options both.
Cons
It has a learning curve like every other software. Although this software took longer for me to get my grip on it, however since then I haven’t faced any issues with this software.
Ease of use
7
Value for money
7
Customer Support
9
Functionality
8
Colin
Cobb Design, 1 employee employees
Mar 25, 2019
Drip marketing
Drip marketing
Pros
Drip offers great features and can easily be integrated. The features are easy to use as well. It provides with amazing lead generation tools, which helps us nurture and manage our leads. It is great for drip marketing.
Cons
There is one thing that another software I know does great and that is e-commerce analytics. Although I do know that e-commerce isn’t the core service of Drip.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Christopher
Lazy Girl, 2-10 employees employees
Feb 28, 2019
Price keeps increasing
Price keeps increasing
Pros
It isn’t a bad marketing automation tool. It does quite a few things that are needed for marketing automation.
Cons
This tool is not intuitive at all. The technical support team isn’t that great and needs to be improved. I don’t think that they really care about their customers as we’ve been using Drip for approximately 3 years, and since day one they’ve just increased their prices. This company is not recommended at all.
Ease of use
8
Value for money
7
Customer Support
6
Functionality
6
Juan Manuel
EGA Futura, 51-200 employees employees
Feb 21, 2019
Good for a small subscriber list
Good for a small subscriber list
Pros
Drip offers a lot of features and functionalities. It is built mainly for marketing purposes. It also offers advanced features and automation for technical users who are looking for a more personalized approach to email marketing. It is a great tool for people with small subscriber lists.
Cons
Once you cross the 5000-subscriber mark, the price gap is more evident between this platform and its competitors.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Josh
UDM, 2-10 employees employees
Feb 14, 2019
Great features.
Great features.
Pros
Before using this platform, I’ve used many other email marketing platforms. I believe that all of the email marketing tools are good for different reasons. This tool I’d say has a lot of features and the functionality is present as well. This tool definitely did quite surprise me when I started using it. I’d recommend this platform to anyone who is doing any kind of serious advertising or is spending considerable time with email marketing. This is a great tool for advanced users.
Cons
The starting price is a bit high. It has a bit of a learning curve to it.
Ease of use
10
Value for money
9
Customer Support
8
Functionality
9
Jeff
The Village Inn, 2-10 employees employees
Jan 11, 2019
Drip is good
Drip is good
Pros
Drip was easy to get started with once I got past some of the non-intuitive features. They have a very well managed documentation, which explains and helps a lot. The support they provide is quite responsive and helped me with any sort of problems that I faced. They made it easier for me to get started with it. Drip has handled my marketing automation and CRM responsibilities in a very well manner.
Cons
The reporting part of the system seems to lack. The things that the reporting does are very limited and some of the reports are quite misleading and confusing in a way.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
9
Jim
Convirza, 51-200 employees employees
Dec 11, 2018