
Hootsuite Reviews
Total 10 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars40%
4
Stars60%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Sarah
Media, 51-100 employees
“must-have for bloggers
Pros
The software is an amazing means of saving up on a load of time wasted on maintaining a presence on every single social media platform every single day. It allows me to schedule all the content for all my social media pages for my blog and I wouldnt worry about it.
Cons
The dashboard could be better organized as it can seem cluttery and keeping track of things can be confusing sometimes.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
9
Ivana
New Marketing.Agency , 101-500 employees
“All-in-one social media management
Pros
I couldn’t be happier that I chose to use Hootsuite when I did. Ever since I started on it, managing all my social media accounts has become a breeze. I still explore the market to see if there is any better product out there but Hootsuite is the best there is.
Cons
They charge extra credits to generate reports.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Julian
Megalomedia, 51-100 employees
“Major asset in managing online presence
Pros
Hootsuite offers easy and quick support for a list of social media accounts. Coordinating and scheduling posts across various platforms is done efficiently.
Cons
The follow up on posted/failed posts is not intuitive in terms of checking if certain media is posted on different platforms like Twitter, Facebook and Instagram with their separate file types and user tags.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
7
Charles
Monster Club Omaha, 11-50 employees
“Highly beneficial tool
Pros
The software adds so much convenience to the life of a busy person. There is no need to check and post on different social platforms every single day and then manually monitoring their progress when Hootsuite takes of it all with a number of added perks. Once you schedule your posts, you’re good to go for a long time.
Cons
The learning curve can be rather tricky but once you get used to things, Hootsuite is very intuitive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Christa
OneRace, 1-10 employees
“Great for bulk post scheduling
Pros
Maintaining a presence on social media is really easy with Hootsuite. The software allows you to schedule posts in bulk at one time and coordinate posting times across different social media platforms.
Cons
Integration is usually great but the Instagram link expires every once in a while, which prevents regular posts from being uploaded. It takes a long time to fix it, the Instagram issue still persists.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
9
Nicholas
Actor, 500+ employees
“Great tool to grow and promote business
Pros
Simple and easy to navigate layout. A great tool to stay up-to-date on the latest trends and promote your business accordingly.
Cons
There are no cons to Hootsuite. This is the best software for promoting your business on social media.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Kristina
Imagination, 51-100 employees
“Great social accounts manager
Pros
Twitter posts scheduling is so simple with Hootsuite. All of the scheduled tweets are then displayed onto a calendar which gives you an overview of your activities. I love this convenience.
Cons
The dashboard can seem a bit overwhelming at times. Other than that, everything else is very user-friendly.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
9
Lane
Capital Community Church, 11-50 employees
“Brilliant social media manager
Pros
Hootsuite revolutionizes social media networking with its scheduled and coordinated posting capabilities across several social networking sites at a time.
Cons
The solution is not the simplest so it takes a while to get familiarized with all the bells and whistles. Works extremely smoothly once you get the hang of things.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Leslie
VERB Interactive, 51-100 employees
“Not worth the expense
Pros
The software has some perks to offer including the team features and scheduled updates.
Cons
There are no dates specified for the Facebook insights, shortened URLs are absurdly overpriced. And highly expensive to generate analytics reports. Overall, the product is not worth the expense for our clients.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Angel
Homeless Services Network of Central Florida, 11-50 employees
“Paid versions are helpful
Pros
The software is quite useful but the working is a bit complicated does not connect to all aspects of the collaborating applications so that you miss some of the functionality. I do, however, really appreciate the ability to schedule all my social media posts from one mainframe.
Cons
You cannot use more than 3 accounts with more than 1 user in the free edition.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
7