11 Clinton, 1-10 employees
“Easy to use and great user interface”
Pros
The best thing about this software is its easy use of use
Cons
I really like the inventory management system, which worked well for managing bar inventory.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Not Specified, 51-100 employees
“Good idea, good hardware concept, but buggy software”
Pros
It has a very good interface and is very versatile. Based on cloud computing.
Cons
iOS support only. Apple products are costly, so not efficient on that end
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
8
PTHL, 11-50 employees
“Unmitigated Disaster”
Pros
Nothing. There is no redeeming quality in this POS system and I have personally used over 20 POS systems over the last 12 years.
Cons
The code is deeply bugged. Be careful if you are an advanced user and the POS is underdeveloped and can create financial fraud.
Rating Distribution
Ease of use
3
Value for money
2
Customer Support
3
Functionality
4
Not Specified, 1-10 employees
“Pretty, but Problematic”
Pros
I work for a small college bookstore that recently transitioned from an ancient, outdated POS system. Revel has an efficient and user-friendly interface.
Cons
Loads of bugs, the customer service care takes a lot of time to resolve the issue. For a small business with only one cash register, this can be hectic.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
7
Not Specified, 51-100 employees
“Revel”
Pros
Clean interface, user-friendly system.
Cons
Some functions don’t work, very poor customer service.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
4
Functionality
5
Knitty Gritty Yarns, 1-10 employees
“Disappointing product and support”
Pros
Incase the internet went down it has the function for offline desktop sales. The Quickbooks Desktop offline sales, formerly integrated enables this.
Cons
Back end dashboard is difficult to navigate. They eliminated Desktop integration on short notice and Customer service can have EXTREMELY long wait times.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
6
Functionality
4
Sundara Indian Restaurant, 1-10 employees
“Why you should buy Revel”
Pros
Revel is user-friendly. Anyone on staff is able to go in and create/change functions.
Cons
Revel does limit some of your programming functions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Deli Boys, 11-50 employees
“Good operating system but not the best”
Pros
It was a good value and offered a lot of features.
Cons
There are other systems out there that offer much more detailed features and better customer service.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
9
DBK, 1-10 employees
“good POS platform for small businesses”
Pros
The ideal choice for small businesses and entrepreneurs for the sheer ease it offers in usage and functions. Top-notch training. Easily the best cloud-based POS on the market.
Cons
Can be seen as a little overpriced for small businesses the company-provided stand is not the best design, so we had to buy one for better use.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Restaurants, 11-50 employees
“long-term companion”
Pros
We have been using Revel too much for too long. The software is efficient and extremely easy to learn. The interface is very comprehensive and everything is easy to learn/understand.
Cons
Dashboard/menu seems a little busy. could use a better orderly arrangement.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
10
Coatings Hub, 1-10 employees
“Not recommended for B2C businesses”
Pros
No functionality for retail companies, none that works anyway. it looks promising but does not deliver. no integration with Quickbooks. Customer service is spotty at best, waiting time is agonizingly long.
Cons
Leaves much to the imagination. does not communicate with Quickbooks despite making claims that it does. A total waste of our hard-earned bucks, effort and countless hours. Would not recommend for retailers AT ALL.
Rating Distribution
Ease of use
5
Value for money
4
Customer Support
6
Functionality
6
