Total 11 reviews

3.5

All reviews are from verified customers

Rating Distribution

5

Stars

27%

4

Stars

36%

3

Stars

0%

2

Stars

27%

1

Stars

9%

Satisfaction score

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

M

Michael

11 Clinton, 1-10 employees

5.0
August 2019

Easy to use and great user interface

Pros

The best thing about this software is its easy use of use

Cons

I really like the inventory management system, which worked well for managing bar inventory.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Not Specified, 51-100 employees

4.0
August 2019

Good idea, good hardware concept, but buggy software

Pros

It has a very good interface and is very versatile. Based on cloud computing.

Cons

iOS support only. Apple products are costly, so not efficient on that end

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

8

R

Roshan

PTHL, 11-50 employees

1.0
August 2019

Unmitigated Disaster

Pros

Nothing. There is no redeeming quality in this POS system and I have personally used over 20 POS systems over the last 12 years.

Cons

The code is deeply bugged. Be careful if you are an advanced user and the POS is underdeveloped and can create financial fraud.

Rating Distribution

Ease of use

3

Value for money

2

Customer Support

3

Functionality

4

A

Anonymous

Not Specified, 1-10 employees

4.0
May 2019

Pretty, but Problematic

Pros

I work for a small college bookstore that recently transitioned from an ancient, outdated POS system. Revel has an efficient and user-friendly interface.

Cons

Loads of bugs, the customer service care takes a lot of time to resolve the issue. For a small business with only one cash register, this can be hectic.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

7

A

Anonymous

Not Specified, 51-100 employees

2.0
March 2019

Revel

Pros

Clean interface, user-friendly system.

Cons

Some functions don’t work, very poor customer service.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

4

Functionality

5

K

Kerry

Knitty Gritty Yarns, 1-10 employees

2.0
February 2019

Disappointing product and support

Pros

Incase the internet went down it has the function for offline desktop sales. The Quickbooks Desktop offline sales, formerly integrated enables this.

Cons

Back end dashboard is difficult to navigate. They eliminated Desktop integration on short notice and Customer service can have EXTREMELY long wait times.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

6

Functionality

4

H

Heather

Sundara Indian Restaurant, 1-10 employees

5.0
January 2019

Why you should buy Revel

Pros

Revel is user-friendly. Anyone on staff is able to go in and create/change functions.

Cons

Revel does limit some of your programming functions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

J

Jennifer

Deli Boys, 11-50 employees

4.0
December 2018

Good operating system but not the best

Pros

It was a good value and offered a lot of features.

Cons

There are other systems out there that offer much more detailed features and better customer service.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

9

M

Matt

DBK, 1-10 employees

4.0
December 2018

good POS platform for small businesses

Pros

The ideal choice for small businesses and entrepreneurs for the sheer ease it offers in usage and functions. Top-notch training. Easily the best cloud-based POS on the market.

Cons

Can be seen as a little overpriced for small businesses the company-provided stand is not the best design, so we had to buy one for better use.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

R

Rennie

Restaurants, 11-50 employees

5.0
December 2018

long-term companion

Pros

We have been using Revel too much for too long. The software is efficient and extremely easy to learn. The interface is very comprehensive and everything is easy to learn/understand.

Cons

Dashboard/menu seems a little busy. could use a better orderly arrangement.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

10

J

Jeff

Coatings Hub, 1-10 employees

2.0
December 2018

Not recommended for B2C businesses

Pros

No functionality for retail companies, none that works anyway. it looks promising but does not deliver. no integration with Quickbooks. Customer service is spotty at best, waiting time is agonizingly long.

Cons

Leaves much to the imagination. does not communicate with Quickbooks despite making claims that it does. A total waste of our hard-earned bucks, effort and countless hours. Would not recommend for retailers AT ALL.

Rating Distribution

Ease of use

5

Value for money

4

Customer Support

6

Functionality

6