softwareSproutSocial Social Media Management Reviews
10 Reviews
Overall Rating
4.4
10 Reviews
Rating Distribution
5
(5)
4
(4)
3
(1)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Overall Rating
4.4
10 Reviews
Rating Distribution
5
(5)
4
(4)
3
(1)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Filters
Industry
Provider Size
Time Used
We love it
We love it
Pros
We have had a great experience using SproutSocial. Highly recommended to teams looking for a strong no-fuss social media management system with great analytics.
Cons
If you arent utilizing all its capabilities, it can come off as overpriced.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Justin
Dansons, 51-200 employees employees
Aug 27, 2019
Amazing tool but massively overpriced
Amazing tool but massively overpriced
Pros
The software has a number of really innovative and powerful tools to offer. It is feature-rich and great for effective social media management with all basis covered such as comments and mentions etc. Comprehensive and extensive analytic reports prove to be extremely useful. Truly a great service, best suited for agencies with a large budget and advanced needs.
Cons
As great as it is, Sprout Social comes at a luxury price. It is unjustified especially because you can find similar feature sets in several competing platforms. Even if its two different systems, they will cost you less than Sprout Social
Ease of use
10
Value for money
8
Customer Support
8
Functionality
9
Lindsey
Brand Vixen, 1 employee employees
Aug 18, 2019
Easy Scheduling
Easy Scheduling
Pros
Easy and organized way to manage social media accounts without it taking up too much time and effort. Sprout Social allows me to maintain presence by scheduling posts ahead of time.
Cons
Instagram posting can be tricky, at times.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Anonymous
-, 51-200 employees employees
Aug 14, 2019
Powerful real-time analytics
Powerful real-time analytics
Pros
Love the quick performance insights this software provides that allows us to improve more smartly.
Cons
The learning curve can be tricky. takes time to get used to the systems full functionality.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Sofie
QARI, 11-50 employees employees
Jul 27, 2019
Great solution for social media management
Great solution for social media management
Pros
You can easily categorize your posts into groups. Within their own section, every client has their own social and their own metrics. Theres also a post-approval process built-in for your clients. Sprout Social has the best customer support. My sales rep checks in to make sure Im doing okay and offers dedicated customer service. Because of him, I went from feeling okay about managing others social media to being confident and getting more clients. This tool has made me a lot of money.
Cons
It is quite expensive if youre only using it for a few things If youre managing multiple clients on several platforms, it is well worth the money.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
10
Tara
SEO Werkz, 11-50 employees employees
Jul 24, 2019
Great posting platform
Great posting platform
Pros
Working in social media requires me to be active online. One thing that I love about Sprout Social is that I can schedule all of my content for the weekend so I can take a step back and not have to be on my phone all the time. Scheduling ahead of time is a great time saver. It does exactly what I need it to do with no problems. Would definitely recommend it to people whos jobs require a lot of social media activity.
Cons
My profiles seem to disconnect every once in a while. though, its not really a big issue.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Courtney
Townsquare Media, 1,001-5,000 employees employees
Jul 24, 2019
The best comprehensive posting system
The best comprehensive posting system
Pros
Sprout Social is overall, the best solution Ive found to streamline social posting. It helps streamline my social posting across all social channels. I can even cross-post, plan, and review analytics all in one dashboard
Cons
With Instagram posts, you can schedule them in the software, but still, have to log in to Instagram to make it publish.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Tara
Next Adventure Inc, 51-200 employees employees
Jul 20, 2019
great but could use improvements
great but could use improvements
Pros
Great functionality. Allows you to schedule posts, provides prompt insights and offers content ideas. Quite cost-effective.
Cons
Could use more analytics. The user experience seems to lag and content ideas are mostly irrelevant.
Ease of use
8
Value for money
6
Customer Support
8
Functionality
8
Mithil
T/K, 11-50 employees employees
Jul 19, 2019
Truly amazing
Truly amazing
Pros
I got the chance to use Sprout from one of my customers account and I have found it to be truly impressive in its orderly arrangement and simplicity of efficiently managing multiple things at once. it also offers a tool to customize Instagram and Facebook data and display it easily on the site.
Cons
I find the deploying this to a site is made in an obsolete way, which should have been improved to the newest standards.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
9
Jacek
Squiz Poland Sp. z o.o., 501-1,000 employees employees
Jul 15, 2019
Not good for Pinterest posting
Not good for Pinterest posting
Pros
Really easy to communicate between teams to coordinate and monitor progress all from within the system.
Cons
Pinterest scheduling is not the best. Repinning is quite complicated.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Lora
The Play Connection, 2-10 employees employees
Jul 09, 2019
Filters
We love it
We love it
Pros
We have had a great experience using SproutSocial. Highly recommended to teams looking for a strong no-fuss social media management system with great analytics.
Cons
If you arent utilizing all its capabilities, it can come off as overpriced.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Justin
Dansons, 51-200 employees employees
Aug 27, 2019
Amazing tool but massively overpriced
Amazing tool but massively overpriced
Pros
The software has a number of really innovative and powerful tools to offer. It is feature-rich and great for effective social media management with all basis covered such as comments and mentions etc. Comprehensive and extensive analytic reports prove to be extremely useful. Truly a great service, best suited for agencies with a large budget and advanced needs.
Cons
As great as it is, Sprout Social comes at a luxury price. It is unjustified especially because you can find similar feature sets in several competing platforms. Even if its two different systems, they will cost you less than Sprout Social
Ease of use
10
Value for money
8
Customer Support
8
Functionality
9
Lindsey
Brand Vixen, 1 employee employees
Aug 18, 2019
Easy Scheduling
Easy Scheduling
Pros
Easy and organized way to manage social media accounts without it taking up too much time and effort. Sprout Social allows me to maintain presence by scheduling posts ahead of time.
Cons
Instagram posting can be tricky, at times.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Anonymous
-, 51-200 employees employees
Aug 14, 2019
Powerful real-time analytics
Powerful real-time analytics
Pros
Love the quick performance insights this software provides that allows us to improve more smartly.
Cons
The learning curve can be tricky. takes time to get used to the systems full functionality.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Sofie
QARI, 11-50 employees employees
Jul 27, 2019
Great solution for social media management
Great solution for social media management
Pros
You can easily categorize your posts into groups. Within their own section, every client has their own social and their own metrics. Theres also a post-approval process built-in for your clients. Sprout Social has the best customer support. My sales rep checks in to make sure Im doing okay and offers dedicated customer service. Because of him, I went from feeling okay about managing others social media to being confident and getting more clients. This tool has made me a lot of money.
Cons
It is quite expensive if youre only using it for a few things If youre managing multiple clients on several platforms, it is well worth the money.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
10
Tara
SEO Werkz, 11-50 employees employees
Jul 24, 2019
Great posting platform
Great posting platform
Pros
Working in social media requires me to be active online. One thing that I love about Sprout Social is that I can schedule all of my content for the weekend so I can take a step back and not have to be on my phone all the time. Scheduling ahead of time is a great time saver. It does exactly what I need it to do with no problems. Would definitely recommend it to people whos jobs require a lot of social media activity.
Cons
My profiles seem to disconnect every once in a while. though, its not really a big issue.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Courtney
Townsquare Media, 1,001-5,000 employees employees
Jul 24, 2019
The best comprehensive posting system
The best comprehensive posting system
Pros
Sprout Social is overall, the best solution Ive found to streamline social posting. It helps streamline my social posting across all social channels. I can even cross-post, plan, and review analytics all in one dashboard
Cons
With Instagram posts, you can schedule them in the software, but still, have to log in to Instagram to make it publish.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Tara
Next Adventure Inc, 51-200 employees employees
Jul 20, 2019
great but could use improvements
great but could use improvements
Pros
Great functionality. Allows you to schedule posts, provides prompt insights and offers content ideas. Quite cost-effective.
Cons
Could use more analytics. The user experience seems to lag and content ideas are mostly irrelevant.
Ease of use
8
Value for money
6
Customer Support
8
Functionality
8
Mithil
T/K, 11-50 employees employees
Jul 19, 2019
Truly amazing
Truly amazing
Pros
I got the chance to use Sprout from one of my customers account and I have found it to be truly impressive in its orderly arrangement and simplicity of efficiently managing multiple things at once. it also offers a tool to customize Instagram and Facebook data and display it easily on the site.
Cons
I find the deploying this to a site is made in an obsolete way, which should have been improved to the newest standards.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
9
Jacek
Squiz Poland Sp. z o.o., 501-1,000 employees employees
Jul 15, 2019
Not good for Pinterest posting
Not good for Pinterest posting
Pros
Really easy to communicate between teams to coordinate and monitor progress all from within the system.
Cons
Pinterest scheduling is not the best. Repinning is quite complicated.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Lora
The Play Connection, 2-10 employees employees
Jul 09, 2019