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Wix Website Builder Reviews

Claimed

Claimed

Total 3136 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

NU
niki unrein

Hospital & Health Care, 500+ employees

Free Trial

4.0

“customized editing before launch”

Pros

Being able to experiment with everything right from the app instead of needing a computer is a big plus and I also appreciate not having to pay for anything until I'm actually ready.

Cons

While listing my products, I kept having to recreate the same setup over and over. I really wish it had saved the options I already entered because that would have made the process much faster. As it was, adding just 4 items took more than an hour.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AAM
Adamu Ahmad Muhammad

Health, Wellness and Fitness, 11-10 employees

Less than a year

5.0

“great landing pages”

Pros

The landing page builder is really useful and the selection of templates available gives me plenty of solid options to work with.

Cons

There's definitely some difficulty at the start and some parts feel pretty complex. Even now I still haven't figured out how a few of the features actually work.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

A
Anonymous

Computer Software, 500+ employees

More than a year

4.0

“love the templates”

Pros

Developing a website with it is very easy. The drag and drop interface makes it simple to create a polished-looking site without writing any code since the platform handles the technical side in the background. Another big plus is the range of attractive templates available which is especially helpful for beginners. Instead of building everything from scratch, you can choose a template, swap in your own text and images and have a customized site ready fairly quickly.

Cons

When it comes to more advanced websites though, the software feels limiting. If you want full creative freedom or need to build something more customized for clients, it may not be the best fit. You're mostly restricted to the features and structure the software already provides and many advanced functions that modern web applications need can only really be done through coding.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

A
Anonymous

Higher Education, 500+ employees

Less than a year

5.0

“helpful tutorials”

Pros

So easy to work with and there's a strong community behind it with plenty of tutorials available online whenever help is needed.

Cons

A limitation is that you can't recover the site and host it somewhere else later. It stays tied to the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TZC
Tahsina Zannat Chadni

Newspapers, 1-10 employees

More than a year

4.0

“excellent”

Pros

Seeing my own writing published on the website for weeks has been really rewarding. I used to wonder who would even read something written by someone like me but this software has helped a lot of people discover and read my work. Thanks to this software for that. Their reporting and statistics system is excellent.

Cons

The customizable branding still needs more work and could definitely be improved. The landing page system should be made easier to access and set up. Also the pricing feels a bit high for the value offered so that part should be more reasonable.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

KL
Kristen Lamoncha

Industrial Automation, 1-10 employees

More than a year

5.0

“great website builder”

Pros

Running a small business, having this has been such a win for us when it comes to building a website. The platform offers tons of features and the interface is very user friendly with a modern, easy design. The app is well built and the customer service has been outstanding. I'm genuinely thrilled with this software. It went far beyond what I expected and helped us create a beautiful website for our business which has boosted our online presence and even increased sales.

Cons

I have no complaints at all--it's been amazing!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ELZM
eric lionel zang mballa

Civil Engineering, 1-10 employees

Less than a year

5.0

“helpful tutorials for blogging”

Pros

Creating a blog with it is very simple and the tutorials for specific features are available which I consider a major advantage. Another strong point is that customer support is availableeven if it is only offered in English.

Cons

Fustrating part is not being able to have complete freedom on the site. I'm also disappointed that there isn't an option to create surveys and the overall lack of flexibility can be limiting. It would also be much better if customer support were available in multiple languages.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

FF
Fathy Ferrella

Banking, 500+ employees

More than a year

4.0

“simple handling”

Pros

One thing I appreciate most about it is how quick it is to get started and how simple it is to use.

Cons

The part I like least about the software is that it doesn't let you customize everything exactly the way you want.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

JP
Janardhan Pamanji

Farming, 1-10 employees

More than a year

4.0

“affordable builder”

Pros

Building a website with this platform feels accessible for just about anyoneeven without any technical background. The ready-made templates and drag and drop tools make the whole process much simpler whether you're putting together a regular site or an ecommerce store. On top of that, the pricing is budget friendly.

Cons

I'm happy with nearly all of the features they offer. The only concern I have is with the plugin selection since I couldn't find some well-known plugins in their marketplace.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

BP
Brittany Patricia

Marketing and Advertising, 1-10 employees

Less than a year

5.0

“clean design”

Pros

Using this software feels really easy and I love how clean everything looks.

Cons

Can't think of any downsides. It's been excellent all around.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NN
Nikki Neace

Internet, 1-10 employees

More than a year

5.0

“affordable and easy to use”

Pros

It is affordable and very simple to use especially for anyone who doesn't have coding skills.

Cons

Didn't run into any issues. Everything was very easy and felt on par with GoDaddy.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AS
Adam Saltz

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

“professional site builder”

Pros

The website builder was easy to use and the final result looked polished and professional.

Cons

I get the sense there are additional features available that I still haven't discovered yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

GT
Gaone Tlhalerwa

Broadcast Media, 500+ employees

Less than a year

4.0

“good templates and branding”

Pros

Templates look really good and help with branding and the interface is simple to work with. I also appreciate having a reliable backup option there in case I ever need to restore the site.

Cons

The pricing is on the expensive side and switching templates isn't very convenient.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

6

CG
Ciara Ginyard

Financial Services, 11-10 employees

More than a year

5.0

“quick website setup win”

Pros

Creating a webpage with this tool feels easy and simple, without having to rely on those endless YouTube tutorials.

Cons

Connecting it with other platforms still seems to be a work in progress before it becomes fully smooth.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JI
Jessa Iles

E-Learning, 1-10 employees

Less than 6 months

5.0

“great templates”

Pros

Getting my business website built with this felt very easy. It's user friendly, really simple to work with and I genuinely enjoyed the process. It only takes a few minutes to get the hang of it. The ready-made templates are convenient and being able to check out examples helps a lot. I'd definitely recommend it to others.

Cons

The ads are a downside and I wish they offered unlimited plans.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KMC
Kevin Matthe Caramancion

Information Technology and Services, 500+ employees

More than a year

4.0

“I like the interface”

Pros

It keeps things very easy and every tool and part of the interface is simple to understand and use.

Cons

One issue is that spammers can contact you through the forms you add to your site.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

SC
Sherry Coffman

Retail, 1-10 employees

Less than 6 months

5.0

“worth every penny”

Pros

Starting with this was simple and I really appreciate how many features can be customized to match your specific business or the products you sell.

Cons

It is a bit expensive but overall I think it is worth paying for because it helps you run your small business quickly, efficiently and with much less stress.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

SW
shannon webb

Arts and Crafts, 1-10 employees

Less than a year

5.0

“step-by-step website setup”

Pros

Got my small business website off the ground felt intimidating at first since I was completely new to it and my business focuses on designing and making supplies for other small businesses. The software really guided me through the whole process step by step which made a huge difference. The design part was especially helpful because it included little tutorials that explained what everything on the site did and showed me how to add or edit features I didn't even know existed. Overall I really love this platform for how simple it is to build with, customize, update and share my website.

Cons

Something I wish they offered is a more affordable plan for very small businesses that can't quite manage the first paid option. A lower-cost starter or trial-style package would be really helpful.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

TH
Tina Huynh

Music, 101-500 employees

More than a year

5.0

“my favorite website builder”

Pros

Has become my go-to for building websites and I've been really happy using it. After spending a little time experimenting, it's pretty simple to figure out how everything works. Overall it feels very user friendly.

Cons

Every now and then during the design process, I run into issues I can't seem to sort out especially things like spacing problems. Having some built-in guidance readily available would be really helpful. I haven't contacted the software support myself but I'm sure that could probably help.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

KK
Kunal Kishore

Financial Services, 51-100 employees

More than a year

4.0

“template variety makes building fun”

Pros

Offers a much larger selection of ready-made templates and that has been really helpful compared with other similar tools. The reason I'd pick the software is the simple website creation process and how easy everything feels. The overall interface makes a big difference and the software handles that well by offering such a broad template library.

Cons

I did run into some difficulties with certain layout customizations. The dashboard also has room for improvement. Aside from that, most things have been excellent for me.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7