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Wix Website Builder Reviews

Claimed

Claimed

Total 3136 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

HE
hannah elder

Real Estate, 1-10 employees

More than a year

5.0

“great builder and support”

Pros

Across the three websites I've built with it, the editor has been really simple to work with. It's easy to put pages together and the customer support team is excellent about responding quickly whenever I need something fixed fast.

Cons

The one thing I'm not happy about is the yearly cost since it feels pretty expensive.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

A
Anonymous

Publishing, 1-10 employees

Less than 6 months

2.0

“outdated editing and old drag-drop”

Pros

Doesn't take much effort to set up a website and there are plenty of blog templates to choose from along with a basic CMS for managing content.

Cons

Using it day to day was frustrating. I still had to write in another tool and then come back into the software to edit everything before publishing. I know that's pretty common with a lot of CMS platforms but in the software it felt especially awkward and painful. The drag and drop editor also feels very outdated. I ended up moving to Notion + Super instead and now writing and publishing happen in almost the same place which feels far more smooth.

Rating Distribution

Ease of use

4

Value for money

3

Customer Support

4

Functionality

4

VG
Vikram Gholap

Individual & Family Services, 1-10 employees

Free Trial

5.0

“good editor for text and media”

Pros

Using this for the past five years has been a really positive experience. It's simple to manage and the editor makes handling text and media feel very easy.

Cons

I don't have any issues to point out. It has worked without problems for me and I've even been recommending it to other marketers I work with.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

E-Learning, 1-10 employees

Free Trial

5.0

“Keeps getting better”

Pros

Coming from a more traditional background where I used to prefer WordPress or Joomla, I was skeptical about the software for a long time. That said it has really come a long way and its functions has improved a lot. Beyond the templates, being able to manage everything directly inside the software saves a lot of time and trouble. One small but surprisingly useful example is handling your Google Business profile from the software which I never even expected to be possible. I also hadn't realized I could use APIs and connect it with third-party software.

Cons

A few competing platforms offer cheaper plans and website loading on mobile devices still feels less than ideal with the software.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

FP
Felipe Penteado

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0

“versatile themes”

Pros

Creating a site is simple and the themes look really good. It's a very useful platform overall, with options for everything from blogs to institutional websites.

Cons

That said it's not really the ideal platform for anyone focused on ecommerce. Managing an online store can be a bit complicated and setting up integrations is harder than it should be.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

TW
Theresa Wilkins

Marketing and Advertising, 1-10 employees

More than a year

5.0

“perfect fit for website building”

Pros

Building a website with the software has been something I've really enjoyed. I love working through the platform to create my own site and I've also used it to build a professional website for a non-profit I worked with. It ended up being the perfect solution for what we needed.

Cons

There are times when the navigation can feel a little tricky but overall it still seems much easier to use than WordPress.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

RW
Radek Wyrzykowski

Airlines/Aviation, 1-10 employees

More than a year

5.0

“powerful store tools”

Pros

It works well as a solid e-commerce platform especially with its shopping cart and integration with payment processors like Stripe.

Cons

Getting started took quite a bit of trial and error before everything made sense. On top of that, the templates felt pretty cheap-looking and lacked a modern, clean design, at least when I was using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Computer Software, 51-100 employees

More than a year

5.0

“fun website design platform”

Pros

I've been using the software since middle school projects and it has always been fun and simple to work with. It's a solid platform for creating all kinds of websites.

Cons

the software seems to be a favorite among beginners but if you're a more advanced designer, it probably won't be the right fit.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ML
Mary Locascio

Hospital & Health Care, 101-500 employees

More than a year

4.0

“professional site without coding”

Pros

Developing my own website without knowing any code has been a huge plus. The end result looks professional and does a really nice job of showing off all of my work.

Cons

Something that does trip me up is the formatting especially in the blog section. It's not something you can't find a workaround for but it definitely makes the process more time-consuming.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Information Technology and Services, 1-10 employees

More than a year

5.0

“free tools for online stores”

Pros

The free features are really useful and setting up a website or even an online store for a new business without spending anything is very convenient.

Cons

It should offer more plugins for development. WordPress, for example, has more than 50,000 plugins available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KO
Kenneth Obok

Program Development, 1-10 employees

More than a year

5.0

“great website building features”

Pros

Creating a website would be a much more complicated task without the software but this platform makes creating and launching a site much simpler. It's reliable, secure and the artificial design intelligence feature is really helpful. Automatic site backups are another valuable feature that adds peace of mind.

Cons

Pricing could be more competitive compared to other options on the market. Also once you've chosen a template, you can't switch to a different one later.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

IH
Imran Hossain

Information Technology and Services, 51-100 employees

Less than a year

4.0

“Nice templates”

Pros

There are hundreds of ready-made templates to choose from and the platform is very simple to use.

Cons

The analytics feature could be improved and made more effective.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

CD
Christian Deciga

Computer Games, 11-10 employees

Less than a year

5.0

“works well”

Pros

Plenty of customizable templates made the site building process easy, the setup was fast and it works well for SEO too.

Cons

I honestly haven't run into any issues or dislikes with this software. Our team ended up moving over from Squarespace.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LJ
Lamar Johnson

Real Estate, 11-10 employees

More than a year

4.0

“fast website setup”

Pros

Quick to get a website up and running with this product. Most people at our company can jump in and make changes or rework things without much trouble when needed.

Cons

My biggest issue is the lack of a middle option between the very basic website-building tools and having to code the site yourself or add your own scripts into the original code. For someone like me, that feels pretty limiting.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

CC
Chardonae Ciarletta

Non-Profit Organization Management, 1-10 employees

More than a year

5.0

“Love it”

Pros

Being able to sign in and build a website with the software templates without knowing any coding at all was something I really loved.

Cons

Nothing major comes to mind at the moment. If anything, it would be nice if it offered more suggestions based on the information I add and the layout I'm choosing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KM
Kuvam Mehta

Non-Profit Organization Management, 11-10 employees

More than a year

4.0

“user friendly design tools”

Pros

Getting started with it doesn't take much efforteven if you're not an expert. The interface is really well done and the built-in templates make it simple to put together and design a website.

Cons

Compared with some other website builders on the market, the software feels a bit limited. One downside is that it doesn't let you build your own templates completely from scratch.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

6

JRW
Jaden Rose Walker

E-Learning, 1-10 employees

More than a year

5.0

“just right!”

Pros

It feels like that just-right website builder: not too basic to miss important features and not so complicated that it becomes overwhelming. The drag and drop editor makes building a site pretty easy and it comes with plenty of built-in tools like blogging, email marketing, appointments and eCommerce. Another plus is that the software offers several pricing options so you can choose a plan that fits what you need.

Cons

Keep in mind that once you pick a theme, switching to a different one later isn't very simple so it's worth choosing carefully from the start.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Wholesale, 1-10 employees

Free Trial

4.0

“fast launch”

Pros

To get a site live quickly felt like a breath of fresh air especially with the huge selection of free templates available. The cart abandonment feature was also a big plus and added a lot of value.

Cons

Handling SEO was probably the toughest part for me and having the software ads show up even on the basic paid plans really defeats the purpose.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

JW
Jason Wilder

Media Production, 1-10 employees

More than a year

5.0

“great tool”

Pros

Working with the drag and drop editor is really simple and when I need more flexibility, the developer mode lets me customize things further. It feels like having the best of both worlds.

Cons

The app side of the platform isn't that strong for my industry. There just isn't much room to customize it there.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MP
Michael Post

Music, 1-10 employees

More than a year

5.0

“it rocks!”

Pros

Building a website with the software really doesn't get much more easy than this. We were able to put together a fairly detailed site on the platform and it has served us very well for several years. The biggest advantage is how simple and user friendly everything feels while you're working in it.

Cons

Issue is that it can feel a bit limited at times. If you're looking for highly detailed functions or very advanced customization, you may eventually run into some restrictions.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9