Wix Website Builder logo

Wix Website Builder Reviews

Claimed

Claimed

Total 3136 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

KN
Kara Nicholson

Food Production, 1-10 employees

More than a year

5.0

“quick start with templates”

Pros

Was really easy to get started with a template and I was able to set everything up almost immediately. It didn't require any prior experience which made the whole process feel very approachable.

Cons

There was still difficulty getting around at first and most of the templates felt fairly bare when I opened them.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

BD
Bobby Davis

Entertainment, 1-10 employees

Less than 6 months

4.0

“simple design”

Pros

Starting off with web design feels much more approachable with this software thanks to its user friendly functions thoughtful design and fully customizable templates. It's a really solid first step for anyone diving into website creation.

Cons

It would stand out even more with a dark mode, additional customization options and the ability to upload and use your own fonts.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

DG
Daryll Gascon

Accounting, 1-10 employees

More than a year

5.0

“beginner friendly editor freedom”

Pros

The editor is very beginner friendly and simple to work with. It also gives users plenty of options and a lot of creative freedom when building with the app.

Cons

There are so many design choices available that it can feel a bit overwhelming to figure out what works best or even where to begin a project.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

BH
Brittany Harris

E-Learning, 1-10 employees

Less than a year

4.0

“brand-focused website creation”

Pros

Gives you a lot of room to show off your personal style and brand through its customization options. It lets you put together a website quickly and efficiently without losing the look and feel that matches your brand.

Cons

I honestly don't have any complaints--the software makes it simple to build and personalize your own website for free.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

JBO
John Brian Ogomo

Accounting, 500+ employees

Free Trial

5.0

“Easy setup for new bloggers”

Pros

Is very easy to work with and the platform is really user friendly. It's a solid option for bloggers who are just getting started and the customer service is responsive and well organized.

Cons

A problem I've noticed is that the pictures sometimes end up in the wrong order.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ST
Shannon Timme

E-Learning, 1-10 employees

More than a year

4.0

“affordable for new businesses”

Pros

Starting out as a new business, this helped me get a website up and running without spending too much. The price felt very reasonable for what I needed at the time.

Cons

Something that became frustrating was coming back to it after a long break and trying to remove the original site to begin again from scratch. That process felt harder than it should have been.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

KH
Kurt Hoffmann

Marketing and Advertising, 11-10 employees

More than a year

3.0

“outdated editor, not recommended”

Pros

It gets the job done for building and updating a website if you're already on the software although there are definitely better options available.

Cons

Having run a marketing agency since 1999, our team has worked with just about every website-building tool over the years, from raw HTML and PHP to Dreamweaver, Flash, WordPress, Squarespace and Shopify. Out of all of them, the software has been the team's least favorite because it feels unaccessible and the features are outdated to work with. We really only touch it when a client already has a site built on it and we have no choice. We gave it a fair chance and tried to stay open-minded but we ended up really disliking it.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

5

CR
Carlos Rey

Import and Export, 51-100 employees

Less than a year

5.0

“so impressive!”

Pros

Making a website with it is really simple even without any prior knowledge. You can pick the colors, templates and plenty of other elements that help your new site look excellent. The option to import images is also really good.

Cons

I haven't come across any negative aspects.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SE
Susan Ellis

Wholesale, 11-10 employees

More than a year

5.0

“user friendly site builder”

Pros

Launching a professional looking site with this platform is very user friendly so just about anyone can put something together without much trouble. We also really appreciate the contact form especially since submissions can be emailed directly to the right departments in our organization.

Cons

Given how we use the site, we're satisfied and really don't have any complaints at this point.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RO
Romain Omanda

Marketing and Advertising, 1-10 employees

More than a year

4.0

“love the websites”

Pros

Has been one of the better platforms I've used for building attractive websites.

Cons

The design process can be a little tricky in some areas but overall I really don't have any complaints.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

AM
Alisha McCravy

Telecommunications, 500+ employees

Less than 6 months

5.0

“free to use!”

Pros

One of the best things about the software is that it's free to use. I can start with their templates, customize them to fit what I want and then share my site so others can shop from it. They do offer paid features if you want extras but the basic version already gives me everything I need.

Cons

At this point, I really haven't come across any downsides with this app. Everything feels legitimate and it has been genuinely helpful for my business.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

JM
James Messer

Motion Pictures and Film, 1-10 employees

More than a year

5.0

“selling and scheduling made simple”

Pros

Running my business with this has been really convenient. I can sell my products, keep track of orders and also manage appointments and scheduling without any trouble.

Cons

Pricing sits in the middle tier but it still feels a little too expensive.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

MR
Mandi Race

Marketing and Advertising, 1-10 employees

More than a year

4.0

“simple setup for beginners”

Pros

To get a basic, functional website up and running with this tool is very easy especially for someone without much experience in building websites. It's simple to use and doesn't feel overwhelming for beginners.

Cons

SEO tools could use some improvement particularly with more advanced options that would help pages rank better.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

SL
Stephen Lawn

Banking, 500+ employees

More than a year

5.0

“Fair pricing”

Pros

It has been my go-to for years and I've genuinely enjoyed using it. The interface feels well designed and the pricing is very reasonable for what you get.

Cons

There's very little I'd want changed with the software. The only thing I'd really like to see is Apple Pay integration since it would make transactions much more convenient from an iPhone.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VH
Victoria Heslop

Transportation/Trucking/Railroad, 1-10 employees

More than a year

5.0

“so much freedom”

Pros

Being able to take my time and build the site exactly the way I wanted before upgrading to premium was a huge plus and the platform worked really well for what I needed.

Cons

Some parts of the editor and different site tools were a bit confusing at first but everything I needed was there and available to use.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

RI
romany iskander

E-Learning, 1-10 employees

Less than 6 months

5.0

“powerful support tools included”

Pros

It's ready to use right away and comes with all the tools needed to offer direct support to customers.

Cons

There's no automatic confirmation when the administrator replies and at times it takes longer than expected to load.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

JA
Jesse Alton

Real Estate, 51-100 employees

Less than a year

5.0

“accessible editor for beginners”

Pros

The interface is really well designed and it makes the platform simple to use even if you don't come from a web design background.

Cons

Publishing a site can be a little pricey especially for casual users.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

AC
Andrea Carson

Fine Art, 51-100 employees

More than a year

5.0

“perfect for student portfolios”

Pros

Using the tool has been easy enough that I even have my students build their own online resumes and portfolios with it.

Cons

Editing on mobile devices is more difficult and it's frustrating that I can't adjust the formatting while working in the mobile view.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

SB
ShaQuila Broxie

Apparel & Fashion, 1-10 employees

More than a year

5.0

“website customization”

Pros

One thing I absolutely loved about the software was how freely I could build and personalize my website without feeling limited and I didn't have to pay extra just to make the page look professional and marketable.

Cons

The part I liked least was how much time it took to learn how to create a web marketing page. I also ended up spending weeks trying to find the perfect background.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VN
Vito Nikolic

Marketing and Advertising, 1-10 employees

More than a year

5.0

“stylish site for our salon”

Pros

We used this software for our small hairdressing salon.

Cons

I feel like the software is overpriced and that's the only problem I have.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10