
Wix Website Builder Reviews
Total 3136 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars27%
3
Stars7%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Writing and Editing, 1-10 employees
Less than 6 months
“beginner friendly website builder”
Pros
Having a full website designed is pretty easy since everything works through drag and drop. It's also useful for SEO and even someone with no previous experience can start using it without much trouble.
Cons
The downside is that it feels more expensive compared with other similar website builder tools on the market.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
8
Accounting, 1-10 employees
Less than a year
“simple tools that just work”
Pros
Getting around the platform felt very natural and I was comfortable using the tools right away. Everything is very easy to use.
Cons
I honestly don't have any complaints. I'm really pleased with how the software works overall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
E-Learning, 500+ employees
Less than 6 months
“affordable way to start online”
Pros
One thing I really appreciate about the software is the pricing. It's very affordable which makes it possible for almost anyone to create a website and start a business online without spending too much. That kind of low cost can really help people build a better source of income and improve their financial situation.
Cons
An issue is that the platform doesn't seem to have strong popularity or visibility. When someone searches for a website built on it, the site tends to appear very far down in the search results.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 1-10 employees
Less than 6 months
“fast pages”
Pros
Comes with plenty of templates to choose from and they're simple to customize so your site feels like your own. It's a really polished website builder and works well on mobile too. Whether you're putting together an online store or a blog, it handles both without trouble. Page loading speeds are quite fast and the software has become SEO-friendly as well so websites built on it have a solid chance of ranking in search results just like sites or blogs made with WordPress.
Cons
The biggest downside with the software is that if you decide to stop using it, moving or transferring your website elsewhere isn't really an option. On top of that, switching templates is not convenient at all. You basically have to keep the one you started with or rebuild the whole site from scratch with a different template.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Information Technology and Services, 11-10 employees
Less than a year
“flexible templates that keep me hooked”
Pros
Has been my go to because the pre made templates make website design much more manageable. Every site I've built on it has started with a template and being able to change or swap components around so quickly is a big reason I keep coming back to it.
Cons
Something that gets frustrating is the limited selection of components. There are times when I have to build certain elements from scratch and that can end up taking a lot more time than I'd like.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Financial Services, 500+ employees
More than a year
“great templates and business tools”
Pros
The template designs and page layouts look outstanding and the flexibility is one of the biggest reasons I enjoy using the software. I can animate text and other elements without much trouble which helps the site feel more polished. There are also hundreds of apps I can add, like newsletter tools, live chat and online booking widgets so it covers a lot of different website needs. the software ADI is a nice bonus, automatic backups are reassuring and the business features are genuinely strong.
Cons
The pricing is still a downside especially since the cheapest ad-free plan, Combo, starts at $16 per month while some competitors are more affordable. Another frustration is that switching templates is not very convenient once the site is built. On top of that some third-party plugins come with extra costs which can add up over time.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Computer Software, 1-10 employees
More than a year
“customizable templates”
Pros
Right away it stood out to me for its templates and the huge range of options that let me make a site feel completely original and personal. I also really appreciate being able to add anchors so visitors can jump straight to the sections I want them to see. On top of that I can upload plenty of my own content and update it whenever I need toeven daily. Having the domain and website managed together in one place is another big plus.
Cons
I'm not happy that the customer support isn't available unless I pay extra. I'm also not a fan of how restrictive some of the layouts can be.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Marketing and Advertising, 500+ employees
Less than a year
“efficient tools for every business”
Pros
Was so easy to start working with from installation to onboarding. The platform is very user friendly especially for people without a coding background and it helps manage a wide range of business activities in one place. Customer support has also been very helpful whenever needed.
Cons
I really haven't had any major complaints about this product. Occasionally, there are some minor lags but aside from that, it has been wonderful to use.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Government Administration, 500+ employees
More than a year
“great drag and drop flexibility”
Pros
Being able to choose from so many available elements and simply drag the ones you want onto the site is great.
Cons
The tools and resources for building a brand inside the software are somewhat limited.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Construction, 500+ employees
Less than a year
“best choice for thesis sites”
Pros
Was really simple to use for building a website. I tested a few options for my thesis and this one turned out to be the best choice.
Cons
A few modules can be difficult to reposition when you want to drag them around and place them somewhere new.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Accounting, 1-10 employees
More than a year
“built a site on my own”
Pros
It let me handle everything on my own without needing any help and I was able to put together the basic minimum of what I needed.
Cons
I'm still very unfamiliar with what I'm doing and I ended up buying something through them without really understanding what I had purchased.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Marketing and Advertising, 1-10 employees
More than a year
“drag and drop favorite”
Pros
To me this is the best platform for building websites. It's very user friendly, with a drag and drop editor that feels exceptionally fluid and accessible. I highly recommend it because it delivers a really satisfying experience. The platform also comes with a solid range of features, both free and paid.
Cons
That said there are still a few downsides. The templates can't be swapped once you've chosen one, the free plan includes the software branding and tracking plus analytics are only available with a paid subscription. Websites also aren't transferable which can be limiting.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Information Technology and Services, 1-10 employees
More than a year
“beginner friendly website builder”
Pros
Building a website with it is genuinely possible even without any prior experience and there are paid tools available if you want to expand what you can do.
Cons
One downside is that the answers you give at the beginning affect the overall experience but you can't go back and change them later.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 101-500 employees
More than a year
“campaign open tracking helps”
Pros
It's useful being able to see whether the recipient actually opened the campaign.
Cons
Using it can be difficult and I still need help with it from time to time.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
6
Functionality
6
Business Supplies and Equipment, 1-10 employees
Less than a year
“beginner friendly website creation”
Pros
What I appreciate most about it is that absolutely anyoneeven without any prior experience, can build their own blog or website.
Cons
Felt almost perfect to me although there were times when I ran into a few difficulties while using the editor.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Graphic Design, 1-10 employees
More than a year
“powerful website tools”
Pros
Using this platform feels very easy and the range of features it gives users makes it an excellent choice for web hosting and website design.
Cons
The only downside is that payment processing is not immediate and usually takes about a week before the money reaches the account.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 1-10 employees
More than a year
“Strong features at your fingertips”
Pros
There are a lot of features included and everything you need is right there at your fingertips.
Cons
If you don't have much experience with the platform, building your site can be a bit challenging at first.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Luxury Goods & Jewelry, 1-10 employees
More than a year
“product setup was a breeze”
Pros
Once the website was up and running, adding products was easy and didn't take much effort.
Cons
Mobile version really fell short and often wasn't very user friendly so customers had to shop from a computer instead. The pricing also felt expensive. Compared with the software, Shopify connects with more apps and is simpler to work with. Even my developer recommended switching and she was still in school at the time yet she still found the software challenging to use.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
8
Computer Games, 1-10 employees
More than a year
“Affordable hosting”
Pros
Making a website with this software feels very easy and there's barely any difficulty at all. It comes with plenty of templates and extensions that add extra features to sites which makes the platform feel very flexible. I also really appreciate the pricing and hosting choices since they're affordable and include a lot of useful website management tools.
Cons
The only real downside is that there isn't a free version for students. It would be nice if they offered one because I think it would help bring in even more users.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 1-10 employees
Less than a year
“creative freedom I needed”
Pros
Being able to design my page exactly the way I want gives me a lot of creative freedom and that's what I love most about it.
Cons
Don't really have any complaints besides the price but then again, who doesn't prefer free things, right? lol
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10