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Wix Website Builder Reviews

Claimed

Claimed

Total 3136 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MAK
Muhammad Akash Khursheed

Writing and Editing, 1-10 employees

Less than 6 months

4.0

“beginner friendly website builder”

Pros

Having a full website designed is pretty easy since everything works through drag and drop. It's also useful for SEO and even someone with no previous experience can start using it without much trouble.

Cons

The downside is that it feels more expensive compared with other similar website builder tools on the market.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8

LH
Leslee Hickerson

Accounting, 1-10 employees

Less than a year

5.0

“simple tools that just work”

Pros

Getting around the platform felt very natural and I was comfortable using the tools right away. Everything is very easy to use.

Cons

I honestly don't have any complaints. I'm really pleased with how the software works overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KA
Kunal Arora

E-Learning, 500+ employees

Less than 6 months

5.0

“affordable way to start online”

Pros

One thing I really appreciate about the software is the pricing. It's very affordable which makes it possible for almost anyone to create a website and start a business online without spending too much. That kind of low cost can really help people build a better source of income and improve their financial situation.

Cons

An issue is that the platform doesn't seem to have strong popularity or visibility. When someone searches for a website built on it, the site tends to appear very far down in the search results.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TA
Tolu Abayomi

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0

“fast pages”

Pros

Comes with plenty of templates to choose from and they're simple to customize so your site feels like your own. It's a really polished website builder and works well on mobile too. Whether you're putting together an online store or a blog, it handles both without trouble. Page loading speeds are quite fast and the software has become SEO-friendly as well so websites built on it have a solid chance of ranking in search results just like sites or blogs made with WordPress.

Cons

The biggest downside with the software is that if you decide to stop using it, moving or transferring your website elsewhere isn't really an option. On top of that, switching templates is not convenient at all. You basically have to keep the one you started with or rebuild the whole site from scratch with a different template.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MM
Medha Muppala

Information Technology and Services, 11-10 employees

Less than a year

5.0

“flexible templates that keep me hooked”

Pros

Has been my go to because the pre made templates make website design much more manageable. Every site I've built on it has started with a template and being able to change or swap components around so quickly is a big reason I keep coming back to it.

Cons

Something that gets frustrating is the limited selection of components. There are times when I have to build certain elements from scratch and that can end up taking a lot more time than I'd like.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PS
Philani Sabela

Financial Services, 500+ employees

More than a year

4.0

“great templates and business tools”

Pros

The template designs and page layouts look outstanding and the flexibility is one of the biggest reasons I enjoy using the software. I can animate text and other elements without much trouble which helps the site feel more polished. There are also hundreds of apps I can add, like newsletter tools, live chat and online booking widgets so it covers a lot of different website needs. the software ADI is a nice bonus, automatic backups are reassuring and the business features are genuinely strong.

Cons

The pricing is still a downside especially since the cheapest ad-free plan, Combo, starts at $16 per month while some competitors are more affordable. Another frustration is that switching templates is not very convenient once the site is built. On top of that some third-party plugins come with extra costs which can add up over time.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

NS
Natalie Stonelake

Computer Software, 1-10 employees

More than a year

4.0

“customizable templates”

Pros

Right away it stood out to me for its templates and the huge range of options that let me make a site feel completely original and personal. I also really appreciate being able to add anchors so visitors can jump straight to the sections I want them to see. On top of that I can upload plenty of my own content and update it whenever I need toeven daily. Having the domain and website managed together in one place is another big plus.

Cons

I'm not happy that the customer support isn't available unless I pay extra. I'm also not a fan of how restrictive some of the layouts can be.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

NR
Nikhil Ranjan

Marketing and Advertising, 500+ employees

Less than a year

4.0

“efficient tools for every business”

Pros

Was so easy to start working with from installation to onboarding. The platform is very user friendly especially for people without a coding background and it helps manage a wide range of business activities in one place. Customer support has also been very helpful whenever needed.

Cons

I really haven't had any major complaints about this product. Occasionally, there are some minor lags but aside from that, it has been wonderful to use.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

UX
Urbanilson Xavier

Government Administration, 500+ employees

More than a year

4.0

“great drag and drop flexibility”

Pros

Being able to choose from so many available elements and simply drag the ones you want onto the site is great.

Cons

The tools and resources for building a brand inside the software are somewhat limited.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Construction, 500+ employees

Less than a year

5.0

“best choice for thesis sites”

Pros

Was really simple to use for building a website. I tested a few options for my thesis and this one turned out to be the best choice.

Cons

A few modules can be difficult to reposition when you want to drag them around and place them somewhere new.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

BP
Bethany Prignano

Accounting, 1-10 employees

More than a year

4.0

“built a site on my own”

Pros

It let me handle everything on my own without needing any help and I was able to put together the basic minimum of what I needed.

Cons

I'm still very unfamiliar with what I'm doing and I ended up buying something through them without really understanding what I had purchased.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

ME
Martin Enzegne

Marketing and Advertising, 1-10 employees

More than a year

5.0

“drag and drop favorite”

Pros

To me this is the best platform for building websites. It's very user friendly, with a drag and drop editor that feels exceptionally fluid and accessible. I highly recommend it because it delivers a really satisfying experience. The platform also comes with a solid range of features, both free and paid.

Cons

That said there are still a few downsides. The templates can't be swapped once you've chosen one, the free plan includes the software branding and tracking plus analytics are only available with a paid subscription. Websites also aren't transferable which can be limiting.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

PS
Priscila Santos

Information Technology and Services, 1-10 employees

More than a year

5.0

“beginner friendly website builder”

Pros

Building a website with it is genuinely possible even without any prior experience and there are paid tools available if you want to expand what you can do.

Cons

One downside is that the answers you give at the beginning affect the overall experience but you can't go back and change them later.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PL
Paul Lim

Information Technology and Services, 101-500 employees

More than a year

3.0

“campaign open tracking helps”

Pros

It's useful being able to see whether the recipient actually opened the campaign.

Cons

Using it can be difficult and I still need help with it from time to time.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

6

Functionality

6

KK
Konstaninos Karamitilios

Business Supplies and Equipment, 1-10 employees

Less than a year

5.0

“beginner friendly website creation”

Pros

What I appreciate most about it is that absolutely anyoneeven without any prior experience, can build their own blog or website.

Cons

Felt almost perfect to me although there were times when I ran into a few difficulties while using the editor.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ML
Matthew Lyle

Graphic Design, 1-10 employees

More than a year

5.0

“powerful website tools”

Pros

Using this platform feels very easy and the range of features it gives users makes it an excellent choice for web hosting and website design.

Cons

The only downside is that payment processing is not immediate and usually takes about a week before the money reaches the account.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DL
Dahlia Little

Information Technology and Services, 1-10 employees

More than a year

5.0

“Strong features at your fingertips”

Pros

There are a lot of features included and everything you need is right there at your fingertips.

Cons

If you don't have much experience with the platform, building your site can be a bit challenging at first.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LC
Lavonda Clark

Luxury Goods & Jewelry, 1-10 employees

More than a year

4.0

“product setup was a breeze”

Pros

Once the website was up and running, adding products was easy and didn't take much effort.

Cons

Mobile version really fell short and often wasn't very user friendly so customers had to shop from a computer instead. The pricing also felt expensive. Compared with the software, Shopify connects with more apps and is simpler to work with. Even my developer recommended switching and she was still in school at the time yet she still found the software challenging to use.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8

MB
Malcolm Baines

Computer Games, 1-10 employees

More than a year

5.0

“Affordable hosting”

Pros

Making a website with this software feels very easy and there's barely any difficulty at all. It comes with plenty of templates and extensions that add extra features to sites which makes the platform feel very flexible. I also really appreciate the pricing and hosting choices since they're affordable and include a lot of useful website management tools.

Cons

The only real downside is that there isn't a free version for students. It would be nice if they offered one because I think it would help bring in even more users.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

WG
Whitney Glover

Computer Software, 1-10 employees

Less than a year

5.0

“creative freedom I needed”

Pros

Being able to design my page exactly the way I want gives me a lot of creative freedom and that's what I love most about it.

Cons

Don't really have any complaints besides the price but then again, who doesn't prefer free things, right? lol

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10