
Wix Website Builder Reviews
Total 3136 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars27%
3
Stars7%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Marketing and Advertising, 1-10 employees
Less than 6 months
“helpful analytics”
Pros
The drag and drop editor and ready-made templates really change the whole website-building process. It makes designing a site feel accessible for pretty much anyone especially beginners. It's one of the best options out there for someone just starting out. I also appreciate that it tracks visitor data on the website which is genuinely very useful.
Cons
At times, videos can be a bit laggy and shrinking the file size doesn't seem to solve it. It doesn't happen all the time but it can still be frustrating when it does.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Marketing and Advertising, 1-10 employees
Free Trial
“Best tool”
Pros
Creating a website with it feels very easy because the platform offers really strong features that let you create and design pages without needing a lot of effort. The guidance and details the software provides also make it much easier for anyone to put together a professional-looking website.
Cons
Does offer an impressive range of professionally designed templates but once you pick one, changing to a different template later isn't really possible. It also feels fairly expensive for students.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
6
Sports, 1-10 employees
More than a year
“practical page building experience”
Pros
Building pages with this tool feels very easy and it's simple to handle while putting the site together.
Cons
One thing that's missing is clear information about the ideal image sizes to upload to the site including for direct downloads. When editing images in some layouts, they can end up looking far too large or too small.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Banking, 51-100 employees
More than a year
“Templates for every need”
Pros
One of the things I enjoy most about this platform is the wide variety of templates it offers, ranging from resume designs to flyers, calendars, announcements and more. They also come with very attractive-looking designs which makes the platform even more appealing to use.
Cons
Feels like a very complete tool to me and I honestly do not see any flaws in it. I would definitely recommend it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Utilities, 500+ employees
More than a year
“affordable with lots of features”
Pros
Getting started with it feels very easy and simple. It's also quite affordable compared with other similar platforms which makes it even more appealing. Another thing I appreciate is the wide range of features you can add, like a blog, an online store, a forum and plenty more.
Cons
At times, websites built on the software can take a while to load.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Accounting, 1-10 employees
More than a year
“Flexibility provided”
Pros
The wide range of templates, along with the many ways you can use and customize them, gives plenty of inspiration when designing a website. The platform is very simple to use and you can add more tools depending on how you want your web presence to look and function.
Cons
For me, it's really more of a beginner-level program.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Apparel & Fashion, 1-10 employees
More than a year
“fun way to build a site”
Pros
As someone still fairly new to websites, blogs and how they work, putting together a unique one with the software didn't feel overly complicated which was really encouraging.
Cons
This isn't really a major downside since it can definitely be improved but having some easy documentation explaining what makes something a webshop, a website or a blog would be helpful.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Marketing and Advertising, 1-10 employees
More than a year
“powerful website tools on the go”
Pros
Whenever I talk to other entrepreneurs, I'm always happy to recommend this because it's so user friendly, has all the business tools in one place and lets me manage everything right from my phone.
Cons
The first five minutes felt a bit overwhelming with so much information at once. I had to click through everything and figure out what each feature actually did but after that small inconvenience, it all started to feel very natural.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Computer Software, 1-10 employees
More than a year
“efficient image tools”
Pros
Coming from a student perspective, this tool feels like a very mature web editor backed by years of experience in the web design market. It offers a complete interface with practical, well-defined tools and the level of customization available for the default templates is impressively broad. On top of that, adding and managing images on a website is one of the strongest parts of the platform compared with other builders.
Cons
Where it falls short the most is teamwork. In situations where collaborating on projects is essential, it has not provided the strongest team features. I've run into cases as a student where group work really matters and the software doesn't offer enough support for that kind of workflow. A big improvement would be adding real-time collaboration so multiple people can work on the site at the same time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Marketing and Advertising, 101-500 employees
More than a year
“Marketing tools”
Pros
Making and designing websites feels smooth especially with the free CSS templates available. The landing pages and product catalog features also do a lot to support marketing efforts.
Cons
Hasn't disappointed me at any point since I began using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Media Production, 51-100 employees
Less than a year
“creative freedom provided”
Pros
Right from the start it feels very user friendly, comes packed with plenty of extra features and gives you a lot of room to be creative. Its e-commerce tools are really strong and it lets you customize the template with a lot of freedom to make the site look however you want.
Cons
You can't switch templates once you've started and if you try, it can send you back to square one. It also takes a bit of digital know-how because there are so many feature and design choices to sort through.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Information Services, 1-10 employees
Less than a year
“quick site launch and customization”
Pros
Launching a website with it is surprisingly simple. The whole process feels very easy and you can modify pretty much everything the template allows. It lets you personalize your site the way you want using just your mouse, along with images and videos which makes building it very convenient.
Cons
Compared with WordPress, the software is not the best option for large, dynamic websites or online stores. Even though it offers plenty of plugins, you still run into clear limits with what you can actually do on the platform. The builder can also feel heavy so loading it and making edits sometimes takes a while. On top of that, it does not work well if you need multiple people editing the site at the same time.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Apparel & Fashion, 1-10 employees
Less than 6 months
“beautiful templates and customization”
Pros
One thing I really enjoy about this software is its beautiful selection of templates. They not only look great but they're also very simple to customize whether that means switching fonts, changing colors or adjusting the design to match exactly what I had in mind for my website.
Cons
The only part that felt a bit challenging was the integration side although that may have had more to do with my lack of experience handling that kind of setup.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Devices, 500+ employees
Less than a year
“templates and simple editor”
Pros
Comes with plenty of themes and templates to choose from which is really helpful when you don't have any coding experience. The interface is easy, interactive and comfortable to work with. It also includes a good range of content-sharing options that fit what I need.
Cons
Feels limited when it comes to development options. I also run into lag at times when publishing a blog and it can take quite a while for the post to go live. Another drawback is that the software doesn't provide the same level of security options that some competitors offer.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
5
Human Resources, 500+ employees
More than a year
“useful website builder”
Pros
It's easy to use and manage the website and overall it's been very useful.
Cons
The pricing feels fairly high and as a new business owner that can be hard to handle.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Information Technology and Services, 1-10 employees
More than a year
“Saves time and money”
Pros
Starting off was much easier thanks to its built in Artificial Design Intelligence (ADI). It automatically creates images and content and even links your site to your social media accounts. For anyone who has no real idea where to begin with website layout design, this tool is incredibly helpful. The ADI feature basically handles the hard part by choosing designs and layouts that best fit your audience. When I first used this tool to build my website, it ended up saving me a lot of both time and money.
Cons
Its annoying that you can't switch to a completely new template once you've chosen one. You're only able to modify the design within that existing template. That can feel a bit limiting especially when you want to change templates and give your website a totally new look.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
6
Leisure, Travel & Tourism, 1-10 employees
Less than a year
“Very configurable”
Pros
The drag and drop builder is the standout feature here. It makes setting everything up simple and putting a website together feels very easy.
Cons
One thing that really frustrates me is not being able to switch to a different template after the site is published without having to start all over again from scratch.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Media Production, 51-100 employees
More than a year
“Quick edits”
Pros
Coming over from WordPress, I ended up using the software because a graphic designer had built the site where I was publishing news. After getting used to it, the platform felt very easy to work witheven if the layout isn't immediately accessible at first when you're coming from WordPress. One thing I really appreciated was how simple it is to make visual changes since everything can be edited directly online.
Cons
An area that could be improved is giving more importance to text since the site seems to be built mainly to highlight graphic elements as much as possible.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 1-10 employees
Less than a year
“beginner friendly site creation”
Pros
With all the tutorials available through the online help center, getting started with this software feels very easyeven for someone completely new. One of the software's biggest strengths is how simple the building process is, letting you create polished business or portfolio websites without needing to learn any coding.
Cons
The downside is that accessing the premium features costs quite a bit especially if you want a custom URL without the the software branding tag. It also doesn't really offer a trial period that gives you enough time to get comfortable with everything during the first week.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Marketing and Advertising, 51-100 employees
More than a year
“accessible setup and organization”
Pros
Working around it is very easy. From the very beginning, everything feels accessible and really well organized which makes the whole platform comfortable to use.
Cons
Running and managing paid campaigns from the software is the part I'm not very happy with. Even though the option is there, I don't really like how campaign management works from within the platform.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8