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Wix Website Builder Reviews

Claimed

Claimed

Total 3136 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

RS
Ryan Stewart

Telecommunications, 101-500 employees

More than a year

5.0

“great drag and drop builder”

Pros

The drag and drop tools make building a site really easy and the whole platform is very user friendly.

Cons

I haven't run into any problems with this software at all. Everything has been working really well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KB
Kalina Bayanoff

Consumer Services, 1-10 employees

More than a year

4.0

“custom templates”

Pros

Using this has been a really positive experience for me as a website builder. The biggest advantages are the wide range of customization options including artistic illustrations and templates that help make a site stand out. It also lets you create a professional logo for your brand and customer support is simple to reach whenever needed. Another thing I value is how the software helps you discover new ways to present services to customers. On top of that, connecting it with the business tools I already use, like Google Drive, PayPal and Zapier, was fairly easy.

Cons

Didn't come across any features that felt unnecessary for a business website. The only problem I noticed a couple of times was that the software would lag a bit when the internet connection wasn't ideal so pages took a little longer to load. Even then, it only happened twice. Other than that, I had no trouble at all integrating the software with the business processes and tools I already rely on.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

GP
Graham Price

Higher Education, 500+ employees

More than a year

4.0

“professional templates that deliver”

Pros

Feels very easy to work with and the pre-built templates give you a polished foundation that usually looks far better than anything I could put together from scratch. The designs come across as very professional and it's simple to customize them so the site still feels like your own.

Cons

There really isn't much for me to complain about with the software. It has worked very well for the website projects I've done for other people and it's been simple both to use myself and to teach to others. The features and web parts for adding design elements are strong. If I had to point to one thing, I'd say I'd love to see an even bigger selection of templates.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

MC
Micheal Coyle

Chemicals, 500+ employees

More than a year

5.0

“template variety”

Pros

Right away, the wide selection of templates in the software helped me picture what the final website could look like. It also gave me room to be creative and better understand the value of each feature while building.

Cons

I honestly don't have any complaints about this software. It has delivered exactly what I signed up for and I plan to keep using it regularly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PU
Prabhakar Upadhyay

Marketing and Advertising, 1-10 employees

More than a year

5.0

“great drag and drop builder”

Pros

From the start it stood out to me for its clean, user friendly drag and drop editor. It comes with plenty of features that make putting together a website, blog or landing page really easy. I was able to build a professional-looking site within minutes. Another thing I appreciate is the flexibility to either choose from pre-made templates or start completely from scratch. With the software, I do not have to deal with the technical side of managing a website since that is handled automatically. One feature I especially value is that updates happen automatically so I do not need to keep reloading the page. That is a huge plus. On top of that, it is very affordable for small businesses and it is not limited to them either. Bloggers can also benefit from it so it is a budget friendly website builder for both small businesses and content creators.

Cons

There is nothing I dislike about this website builder.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ML
Martin Leclair

Hospitality, 1-10 employees

More than a year

5.0

“versatile tools and simple setup”

Pros

The platform is very easy to use and I really appreciate the wide variety of solutions it offers.

Cons

Up to this point, I haven't run into any real downsides so it's hard to point out anything negative.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

PP
Paul Powers

Education Management, 101-500 employees

More than a year

5.0

“Gives design freedom”

Pros

As a designer it gives me a lot of creative freedom. I can build out every part of my websites from the ground up or start with a template and customize it however I want. The interface feels accessible and there are plenty of useful features built in. I also appreciate being able to add widgets and insert my own HTML code since that helps me create sites that feel more unique and adds both flexibility and functions to my designs.

Cons

One downside is that because the platform is fairly complex, it can be pretty resource-heavy at times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JU
Jay Udavcak

Media Production, 1-10 employees

More than a year

4.0

“All in one website builder”

Pros

Having everything in one place is the software's biggest advantage. It covers the whole website-building process, from designing and managing the site to making quick edits, previewing changes and publishing without trouble.

Cons

The biggest downside is the hosting price which is incredibly high compared with almost any other provider. Even though the interface is excellent, putting the software sites on hosting plans ends up being very expensive.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8

A
Anonymous

Farming, 500+ employees

Less than a year

4.0

“scheduling helps my business”

Pros

The scheduling feature has been the biggest advantage for me because it gives me much more control over how I manage and grow my business.

Cons

It definitely took some time to understand everythingeven with the supposedly helpful tips. For stronger business stability, having access to a committed live customer service specialist would make a big difference.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

DL
David Landes

Professional Training & Coaching, 1-10 employees

More than a year

5.0

“quick website launch”

Pros

Getting a site live with this software takes very little time. Designing pages feels very easy, almost like working in a word document.

Cons

The only tricky part comes when connecting a domain that wasn't bought through the software since that setup gets a bit more technical.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

OMO
obed Mprah Otchere

Design, 1-10 employees

More than a year

5.0

“great visuals and interface”

Pros

The features, graphics and overall interface have been really impressive. It also includes some nice animations which adds a lot for anyone building a website.

Cons

I haven't run into any downsides yet. Maybe I'll notice something over time but at this point I haven't found any issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AB
Amit Bernstein

Accounting, 500+ employees

More than a year

5.0

“build your own site”

Pros

It is built for everyoneeven without any prior knowledge so you can create a website on your own.

Cons

It lets you put together a website by yourself without much trouble though it could use more templates and a WhatsApp integration option.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SK
Sidra Khan

Computer Software, 1-10 employees

Less than a year

5.0

“templates for small businesses”

Pros

Building and designing websites with this software feels quick and easy which makes it a really good fit for small online businesses anywhere. There's also a large selection of templates available so whenever you need to create a site, you have plenty of options to work with.

Cons

One problem was that it would often crash when customers tried to make purchases online. That led to a lot of lost sales and sometimes we had to offer discounts to customers because of the trouble.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

UR
Uddeshya Rana

Marketing and Advertising, 101-500 employees

Free Trial

4.0

“fast website builds”

Pros

Making a website has been very user friendly for me. I've created a couple of client websites on it and the whole process takes about a third less time compared to WordPress. It also comes with solid data security and compliance features and the support team has been capable and helpful whenever needed.

Cons

Pricing can get a little expensive over time. Adding extra plugins or apps pushes the cost up even more and there isn't much flexibility when it comes to changing the source code.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8

TA
tabatha alexander

Hospitality, 1-10 employees

More than a year

4.0

“flexible layouts and free basics”

Pros

Right away, the prebuilt layouts were the highlight for me and customizing each page to match what I wanted was very easy. Another big plus is that the basic version is free which is pretty rare these days.

Cons

They really got it right with the range of features and the pricing options. The only downside, is that if you don't pay the fees, your site address stays as the software.com/yourbusinessorname instead of using your own custom domain.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

AKB
Anthony K Bryan

Consumer Services, 11-10 employees

More than a year

5.0

“great drag and drop builder”

Pros

Has been an awesome eCommerce website builder for several reasons especially because the drag and drop functions makes designing your site much more easy.

Cons

Also has a few downsides that can be frustrating and that others will probably relate to as well. For one, the free template you start with isn't interchangeable and on top of that, the software branding is placed on your site unless you upgrade to a paid plan.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

AS
Aikita Sen

Design, 11-10 employees

More than a year

5.0

“accessible drag and drop builder”

Pros

Using this makes you feel like a design pro even if you don't have much experience. The drag and drop editor keeps website creation really simple and makes it easy to picture how everything will look. It feels very accessible overall.

Cons

There are still a few limitations when it comes to design flexibility and adding custom code doesn't work quite as well as it should.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Financial Services, 1-10 employees

Less than 6 months

5.0

“versatile features for any site”

Pros

The mid-range pricing feels fair and it comes with plenty of useful features for maintaining simple websites. At the same time, it also has the capability to handle more advanced websites thanks to its detailed web design options and the range of add-ons and plugins available.

Cons

A few of its features and themes still feel outdated. The UI has been improving with updates but it still needs more work when it comes to both the interface and some feature updates.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

DT
Dominic Tiberio

Retail, 1-10 employees

More than a year

4.0

“quick setup for online sales”

Pros

Having a website live didn't take much time and I was able to start selling products pretty quickly.

Cons

Feels fairly limited when it comes to customization--if the platform doesn't natively offer a feature, there's really no way to make it happen. It also doesn't support taking orders from APO/FPO addresses.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

HW
Hailey Watson

Fine Art, 500+ employees

More than a year

5.0

“versatile and reliable builder”

Pros

After using this software for the past 7 years, I still appreciate how versatile it is and how simple it has remained to use the whole time.

Cons

It's difficult for me to think of any real downsides to this software.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10