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Wix Website Builder Reviews

Claimed

Claimed

Total 3136 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

IPS
Israel Paucar Samaniego

Education Management, 11-10 employees

Free Trial

5.0

“practical editing with no coding”

Pros

The editing process is very practical and it doesn't require any extra software or any programming knowledge.

Cons

Don't see any negative features about the tool from my point of view.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

LN
Lonwabo Ngqayimbana

Computer Software, 1-10 employees

More than a year

5.0

“great templates and support”

Pros

Developing a website feels very easy. It comes with plenty of templates and the support team is there to help when you need guidance while building a site that works for your own goals. I began using the free version, then moved to a premium plan because the extra features they offered made it worth upgrading.

Cons

There honestly isn't much to complain about. If anything, I'd just like to see more flexible pricing based on actual website usage because that would make it a better fit for those of us running small businesses.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

MM
Michelle Moore

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

“polished templates”

Pros

Launching a webiste feels very easy. There are plenty of templates to choose from and the drag and drop editor makes it simple to place everything where you want on the page. I also appreciate that it offers different service tiers based on what you actually need so you don't end up paying for advanced features unless they're necessary.

Cons

Something that would make it even better is having a quick chat option with a designer to help resolve small issues faster.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SN
Solomon Nnyamile

Computer Software, 1-10 employees

Less than a year

5.0

“helpful support”

Pros

Making pages feels really convenient thanks to the drag and drop editor. The free plan is accessible for as long as you need it which is a big plus and the support team is excellent and always ready to help.

Cons

A drawback is that redesigning templates becomes difficult once the site has already been published and is live.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

TS
Tim Smith

Consumer Goods, 1-10 employees

More than a year

5.0

“fast website setup”

Pros

Starting off feels very easy even without any web design experience. It lets you build and launch a site in just a few minutes which makes the whole process very user friendly.

Cons

To be honest, there's not much negative to point out especially since the basic package is free to use. It's a really solid tool overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JA
Johnny Arsenic

Apparel & Fashion, 11-10 employees

Free Trial

5.0

“convenient website edits anywhere”

Pros

Having this app available in the App Store on my iPhone is something I really appreciate. It makes working on things while I'm out and about really convenient.

Cons

I don't like how frustrating it can be to switch between mobile and PC.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DB
Deann Brandel

Religious Institutions, 11-10 employees

More than a year

5.0

“easy to make a website”

Pros

Creating a website feels really easy. You can start with one of their templates or create your own design from scratch which gives you a lot of flexibility.

Cons

Getting help from customer service has been frustrating. There were several times I called about the same problem and still never got a clear answer to my questions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

RG
Rose Generazio

Automotive, 51-100 employees

More than a year

5.0

“Instant updates”

Pros

Updating the site is really simple and I can change whatever I want whenever I need to, with the changes going live right away.

Cons

There are extra charges for add-ons and additional features but that's pretty much expected.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

BT
Barıs Tokatlıoglu

E-Learning, 11-10 employees

Less than a year

5.0

“great drag and drop builder”

Pros

Developing a website with this app is really easy. The drag and drop editor is designed very thoughtfully and if the pre-made templates aren't quite right, you can still tweak and customize them however you want.

Cons

I haven't run into any issues with the app. Anyone looking to create a website should be able to use it without much trouble.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

OK
Obed Kertich

Information Technology and Services, 500+ employees

More than a year

5.0

“great editor and animations”

Pros

The editor is excellent and adding text animations takes very little effort.

Cons

Switching templates after you've already started with one isn't very convenient.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SW
Seth Weiner

Philanthropy, 1-10 employees

More than a year

5.0

“accessible builder for beginners”

Pros

Felt very easy to start working with this software thanks to its simple layout and accessible design. Even without much technical experience, we've been able to use it well and build what we need with confidence.

Cons

Does come with some design limitations. There are only so many choices available for website and email layouts so customization can feel a bit restricted.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

AL
Alaister Leung

Information Technology and Services, 1-10 employees

Less than 6 months

4.0

“quick mobile setup”

Pros

Comes with a wide range of ready made templates and drag and drop elements which makes building pages very convenient. The built-in mobile optimization also cuts down a lot of the time we'd normally spend adjusting the site for phones and tablets.

Cons

That said the platform still feels limited when it comes to dynamic components and third-party integrations. I also wish there were more freedom and direct access to control the website's source code.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

KM
Keturah Moore

Food & Beverages, 1-10 employees

More than a year

5.0

“simple design with helpful support”

Pros

The best part of this software is how simple it makes web design and its features. I also really appreciate the extra support they provide.

Cons

I really haven't come across much to dislike about the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AC
Anil Ceri

Marketing and Advertising, 500+ employees

Less than a year

4.0

“easy to manage”

Pros

We used it to build an online store for my client to sell products and it's been simple to manage and customize the site the way we wanted.

Cons

Compared with other website builders, the software feels fairly expensive.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8

VR
Vivek Ranjan

Automotive, 1-10 employees

Less than 6 months

5.0

“stylish themes and handy tools”

Pros

Right away, the software feels modern and packed with stylish themes and customization options. I really appreciate being able to manage my business on the go and editing products is very simple. If something goes wrong, there's a help section in the menu that guides you clearly. Overall it's a very beginner friendly platform to work with.

Cons

At first, the platform is very simple to use but that also becomes a downside. Once you start adding a lot more content especially media uploads, it tends to freeze or get stuck quite often and I've had to reconnect several times. It becomes frustrating when you're working on a full page and it hangs, forcing you to redo the work and upload again. Because of that, people may want to switch when the website starts handling a heavier workload.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MJE
Marie Jeanne Ekongolo

Animation, 1-10 employees

Less than a year

4.0

“creative themes that deliver”

Pros

The themes are what really pleased me especially the way the headings match what someone expects when building a website.

Cons

I was satisfied with pretty much everything in this software--the themes, the colors, the catalogs and the whole creative process all lined up well with what the customer expects.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

KK
Kasey Kuyper

Religious Institutions, 1-10 employees

More than a year

5.0

“affordable and beginner friendly”

Pros

It's affordable, simple to work with and you don't need any prior website-building experience to get started.

Cons

Don't have any complaints. I'd definitely use the software again and it's absolutely worth checking out.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HU
Habib Ullah

Computer Software, 1-10 employees

Less than 6 months

4.0

“quick website setup”

Pros

Making and managing a website with the software feels very easy. The interface is really user friendly and it's possible to get a site up and running within minutes.

Cons

Doesn't offer as many features as WordPress and I still think WordPress is more convenient when it comes to updates and migration.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

WZ
Wenqiu Zhang

Internet, 500+ employees

More than a year

5.0

“Responsive pages”

Pros

Lets me put together top-notch websites and highly responsive landing pages that look polished and perform really well.

Cons

I used to buy my domain through the software but these days I just point it from other hosting providers because their pricing is more affordable.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

DARB
Dennis Alexander Rojas Bicerra

Construction, 11-10 employees

More than a year

5.0

“professional interface for quick websites”

Pros

It has a very professional-looking interface and feels simple to useeven for beginners who are just starting out with web design. You can put together a website in just a few hours and it feels almost as easy as using Facebook.

Cons

It really is not focused on building pages for e-commerce. It seems like a good fit for beginners but it does not provide the more advanced tools that experienced web designers usually need.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10