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Wix Website Builder Reviews

Claimed

Claimed

Total 3136 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AW
Amber Wallace

Farming, 1-10 employees

More than a year

5.0

“flexible design tools I enjoy”

Pros

Building pages feels so much better and designing everything is easy. There are plenty of options to choose from and I really enjoy the alignment lines that help keep everything straight organized and in place.

Cons

Process of adding a shop and setting up online purchasing could be made easier to understand.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LM
Lesego Makhwenkwe

Hospital & Health Care, 51-100 employees

More than a year

3.0

“free option with basic tools”

Pros

Being free is a big plus especially for people who don't have much money but still want a way to sell and earn a living. It gives them an effective service to get started without upfront cost.

Cons

For me the feature set is pretty limited. It mostly offers the basics which are enough to build a decent website but there isn't much variety beyond that.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

5

RM
Riyasudeeen Mohamed

Retail, 500+ employees

Less than a year

3.0

“good templates, limited freedom”

Pros

It comes with a huge selection of ready-made website templates, plus stronger mobile site building tools and a free plan to get started. The drag and drop editor makes building a site approachableeven for someone without technical skills.

Cons

Feels a bit pricey, there's very little control over custom code and the free plan includes the software branding. On top of that, templates aren't interchangeable once you choose one and moving away from the software later can be difficult.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

6

Functionality

5

CM
Camille Michaud

Arts and Crafts, 1-10 employees

Less than 6 months

5.0

“my choice”

Pros

Is a really solid option for building a website when you don't know how to code. It comes with plenty of templates that you can customize however you want and the platform is simple to work with. All the website-building tools are included in one placeeven the option to create your domain name which helps save both time and money.

Cons

It's excellent for beginners but there's still a ceiling on what you can sell so it's not the best fit for large online stores. Alsoeven though it offers a lot of ways to personalize your site, it can still feel limiting for someone who wants more independence and full control.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VG
Vassilis Georgiou

Staffing and Recruiting, 1-10 employees

More than a year

5.0

“isn't costly”

Pros

Making our small business website with this platform has been a really positive experience. We put our site together ourselves more than two years ago and it's still serving us well. I'd recommend it to anyone who wants to create a professional-looking website without spending a lot.

Cons

At this point, they still don't offer an add-on for job boards.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JJ
Justin Jagadao

Information Technology and Services, 1-10 employees

Less than a year

5.0

“easy interface”

Pros

Putting together a new website for my IT company a week or two ago was honestly a really enjoyable experience. The platform is very simple to use and the interface made everything feel easy from the start. The pre-built templates were a huge help and made the whole process much easier. I didn't need to spend days trying to find someone else to build the site for me which ended up saving me a lot of money. It really feels like anyone could use it.

Cons

I have nothing negative to say. I didn't run into any problems while creating my website and I genuinely have no complaints. the software has been excellent for me and feels like the best app out there.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Transportation/Trucking/Railroad, 1-10 employees

More than a year

4.0

“website building made simple”

Pros

Creating and designing a website doesn't get much more easy than this. The platform is very easy to understand and it includes just about everything you'd need to put together your own site in one place.

Cons

The paid plans are a bit pricey for what they offer. If you want to run an online store, the free version won't be enough so unless you're ready to pay a fairly high monthly cost, it's really better suited for a landing page, basic business info or a personal site like a portfolio.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

KS
Kristin Schwichtenberg

Events Services, 1-10 employees

More than a year

5.0

“my thoughts”

Pros

Getting started with it was a really positive experience. It has a lot to offer when it comes to building and designing websites and the platform is simple to understand. The instructions make it clear how to move around the site so even a beginner can use the software without any trouble. There's also a wide selection of templates to choose from which makes the whole process even better. Overall the software is an excellent option that I would gladly recommend to anyone.

Cons

I honestly don't have anything negative to say about the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ST
Sheba Tamakloe

Design, 1-10 employees

More than a year

5.0

“so reliable”

Pros

I've been using it to put together a professional portfolio for my work and it has been a really solid choice. My site loads very quickly and even after more than 10 years of using it, I still haven't run into any major problems.

Cons

The only thing I'd really like to see is a wider selection of e-commerce template options.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

OP
Olivera Panic

E-Learning, 1-10 employees

Less than a year

5.0

“branding tools that deliver”

Pros

Right away, the huge collection of images, logos and fonts made a big difference for my small business. It gave me the ability to put together a solid brand portfolio without having to spend a lot of money which is especially valuable when you're working with a limited marketing budget. Another feature I appreciated was the finance and admin functions since it let me send custom invoices to customers without needing to purchase separate software.

Cons

A limitation I ran into was with font import and export especially when trying to match an existing brand portfolio.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MHAP
Mario Humberto Apaza Perez

Information Technology and Services, 51-100 employees

More than a year

5.0

“pleasant dashboard”

Pros

It's very simple to use, the dashboard has a pleasant design and publishing the site and checking how the website looks is very easy.

Cons

It's good overall but it could offer more tool options for customizing the layouts.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

LL
landry lemofouet

Computer Networking, 1-10 employees

More than a year

4.0

“versatile templates and seo tools”

Pros

Gives us plenty of useful options including customizable website templates and support for several languages. It also lets us use custom domain names, SEO tools, an online store and many other features.

Cons

A setback is that the mobile app has bugs in the manage tab which makes it hard to access.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

RE
Renny evertz

Computer Software, 1-10 employees

More than a year

5.0

“professional pages and stable performance”

Pros

Feels like an all in one tool for new users. The platform is fast, stable and helps you create pages that look very professional and complete in the end.

Cons

It would be even better if they added more templates for mobile landing pages.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JPB
Juan Pablo Bustos

Hospitality, 1-10 employees

More than a year

3.0

“flexible builder with template limits”

Pros

Pretty easy to start working with and the free version is useful for testing things before committing. There are plenty of templates available for websites and landing pages and the editor is flexible enough that even people without coding or design skills can start working on a web project right away. Setting up a multilingual website is also possible by adding different languages. Another plus is that the software includes an email marketing service which helps if you do not want to pay for a separate email marketing platform.

Cons

An ongoing issue is that if you decide later to switch the template you are using or move to another CMS, you cannot export your website. I also do not like that our team is unable to edit the HTML or CSS directly. We also ran into some responsive design issues with certain templates.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

5

WN
Waqas Nazeer

Marketing and Advertising, 1-10 employees

Less than a year

5.0

“make sites quickly”

Pros

When a client wants endless revisions and likes to tweak every little detail, the software is usually a solid option to hand over. It gives detail-focused clients plenty to play around with on their own which helps a lot during that stage. On top of that, the drag and drop builder cuts down the time it takes to put a site together.

Cons

On the other hand, if you lean more toward the technical side and want deeper control over your site, the software probably won't be the right fit. With open-source CMS platforms like WordPress, you can build custom plugins and extend things much further and that's an area where the software feels limited.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

DV
Darren vickers

Entertainment, 1-10 employees

More than a year

5.0

“I recommend”

Pros

Quick to get a website online and current and it has been a really good option for making money online. It's simple to work with, fast to launch and helpful for showing up well on Google. It's also a solid choice for setting up an online shop and bringing traffic to your website. I turned to the software for help with my site and they were there when I needed support so I'd definitely recommend checking out the software.com if you want to get a strong website online.

Cons

There really isn't much to complain about. It's been very user friendly and out of the online website platforms I've dealt with, the software.com has been the best one for me. I keep using it all the time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RB
Ronnie Brown

Information Technology and Services, 500+ employees

More than a year

5.0

“easy and convenient”

Pros

Comes with a user friendly website editor that mainly relies on drag and drop so designing websites feels easy and convenient.

Cons

From what I've used, I haven't run into any problems with the software because it provides all the tools I need.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Graphic Design, 1-10 employees

More than a year

5.0

“has many options”

Pros

Right from the start it felt like a really complete website builder. There are tons of options to work with, the interface looks polished and it gives me everything I need to build a site and get things done properly.

Cons

The part I liked least is that the software can be a little confusing in the beginning especially when you're building your first website and still trying to understand how everything works.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Education Management, 11-10 employees

More than a year

4.0

“no technical background needed”

Pros

The pricing is reasonable and getting everything set up and configured feels easy, similar to Shopifyeven if you're completely new to it.

Cons

Customer support could be stronger and some of the templates and features still have room for improvement.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

A
Anonymous

Medical Practice, 500+ employees

Less than a year

4.0

“free website builder for beginners”

Pros

Was a really nice experience to work with especially as someone new to building a website. It works well as a starting point for beginners because the platform is not hard to figure out, the features are fairly easy and the overall setup feels very user friendly. Another big plus is that it was free when I began using it although there is also a premium option if you want access to more templates and extra features.

Cons

From what I have seen, the software has improved over time and I honestly do not have any real complaints about it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8