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Wix Website Builder Reviews

Claimed

Claimed

Total 3136 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

PA
Pedro Alvares

Hospitality, 11-10 employees

More than a year

5.0

“perfect fit for new businesses”

Pros

Having a new business website up and running with this tool has been a really positive experience. It comes with most of the tools needed to build a site and the features are very accessible to use. Customer support has been outstanding as well, honestly some of the best I've dealt with. For our property management company, it worked really well for creating a booking website from the ground up. The iCal connection has also worked flawlessly and we've never had any issues with it which is absolutely essential in this industry.

Cons

As the business grows and you start needing more professional-level functions and features, the software can feel a bit limited. In our case, as a property management company, we ran into restrictions with the number of photos that could be highlighted for each villa. The image quality also wasn't the strongest although it was perfectly acceptable for a business that was just getting started.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MM
Mirko Micucci

Medical Devices, 500+ employees

More than a year

5.0

“accessible editor and templates”

Pros

Launching a site feels much less intimidating especially if you don't have any coding background. The editing interface is accessible and beginner friendly and the large selection of templates covers just about every type of business need. The drag and drop tools make it simple to build a professional-looking site and the mobile site builder is another really useful feature. Other than that the free plan includes a domain which gives it a strong advantage compared with a lot of competing platforms.

Cons

I honestly haven't run into any downsides while using the software. It has been easy to work with and has provided a really solid service overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

MR
mahmoud Ramadan

Motion Pictures and Film, 1-10 employees

Less than a year

5.0

“professional portfolio presence”

Pros

Working in advertising as a video editor and director, I sometimes struggle to showcase my work properly especially when a client expects to see a polished website. Since I'm not a web designer, I always assumed building and managing a site would be difficult. the software changed that for me by making the whole process simple and helping me present my work in a professional way, almost like I'm running a full production company with its own website. The platform is also very user friendly which made everything much easier to handle.

Cons

The only real issue for me is customer support which seems to have some delays although I assume that's because of how many users they have. I'd also really appreciate more tutorial videos to help me keep learning and solve the problems I run into while using the site.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

RM
Rodrigo Moraes

Computer Software, 51-100 employees

Less than a year

5.0

“worked so well for me”

Pros

The platform feels very accessible and editing everything is quite easy. I started using it because I don't know how to code and it ended up meeting my needs really well.

Cons

I don't have any negative points to mention about the platform since it delivers everything that was presented during the sales process.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AE
Abdelkarim Elorch

Electrical/Electronic Manufacturing, 1-10 employees

Less than a year

5.0

“time saving!”

Pros

Working with this software is very easy and it helps save a lot of time.

Cons

The free version is quite limited but upgrading to premium gives much more value and it isn't expensive.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

DM
Desiree Moss

Writing and Editing, 1-10 employees

Free Trial

4.0

“walked me through each step”

Pros

Got my company website built with this software and it felt very easy because it walked me through everything step by step. That made it really simple to understand what I needed to do and helped me create the website I had in mind for my business.

Cons

I really didn't appreciate that it automatically showed at the bottom of the website that I built it using this software. To me, that feels personal and I think I should be able to decide for myself whether I want to publicly share that I used their platform.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

A
Anonymous

Information Technology and Services, 1-10 employees

Less than a year

4.0

“professional sites without coding”

Pros

Designing a professional-looking business website is very approachable even without any web design or coding knowledge. It's simple enough that pretty much anyone could put together a polished site for their business within a week.

Cons

A handful of admin features still don't work the way they're supposed to, the e-commerce tools can be a little buggy and the transaction fees feel quite high.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

A
Anonymous

Furniture, 11-10 employees

More than a year

5.0

“simple management”

Pros

Was quick to get used to and it made building websites for both business and personal use very easy. I've created a few sites with it already and they look modern with a mobile-first design. It's also convenient to manage different business activities from the same platform which makes the whole experience even better.

Cons

The only downside is that the premium add-ons and some of the other plans are a bit pricey which can be a drawback if you're working with a limited budget. Aside from that, everything else has been really good.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

LI
Leoardo Itadani

Education Management, 1-10 employees

More than a year

5.0

“impressive site builder”

Pros

A simple, fast and functional website builder that does a good job of presenting our services.

Cons

I pay around R$400-500 per year in Brazilian currency and that feels a bit expensive to me. Since social networks already work well for marketing and advertising, I'd prefer to pay less. Even understanding that a website reaches a different audience than Instagram, for example, I still wish the software offered something more in that direction. It would be better if it had more convenient features to connect with social networks so customers could be drawn in more effectively through the platform.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

JAN
Julie Ann Nunez

Computer Hardware, 11-10 employees

Less than a year

4.0

“flexible website creation”

Pros

Constructing a website has been a really pleasant experience. It's very simple to use when putting together a polished, attractive site. I get a lot of flexibility while editing because it includes a wide variety of services, styles and integrations. Compared with other website builders I've used before, it feels much more effective and easier to work with.

Cons

Issue is that the plugin selection feels limited and at times the platform can be a little slow or glitchy.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

A
Anonymous

Automotive, 1-10 employees

Less than a year

4.0

“pick this!”

Pros

Connecting it with my previous business setup was very simple and the platform is easy to figure out. I really enjoy using the website builder and it's the tool I rely on most. It has served me very well over the years and I'd absolutely recommend the software to anyone working in software design, building a business or doing anything related to running an online business.

Cons

I don't have any complaints about it. Everything it offers has worked well for me and fits my needs. Other people may see it differently but from my perspective, it's been really solid software.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AB
Ashok Bishnoi

Information Technology and Services, 11-10 employees

More than a year

5.0

“professional templates”

Pros

So convenient to get a website live with this platform because the interface is so user friendly. It comes with a wide selection of professional-looking templates and the drag and drop functions is excellent. Even a beginner or someone without technical skills can build their own website using this tool.

Cons

Every now and then, it lags a little while designing but aside from that, it works perfectly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

YK
Youngmin Kim

Food & Beverages, 11-10 employees

More than a year

5.0

“final result looks great”

Pros

Launching a site is quick with the software. The interface is simple to work with, the final website looks polished and attractive and the service has been stable throughout use.

Cons

The tradeoff is that if the software doesn't offer a feature, there's really no way to add it. It's heavily template-based so customization only goes as far as the options the software already supports.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

JB
Jamila Bell

Publishing, 1-10 employees

Less than a year

5.0

“good experience”

Pros

Having my blog up and running with this tool was such a pleasant experience. It was the only platform that let me create a beautiful-looking website without any trouble. There were plenty of design options to choose from which made it simple to put together the exact kind of blog I wanted. I'd gladly recommend the software to anyone.

Cons

I honestly didn't run into any problems at all and had no issues with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BT
Brahim Tizeggaghine

Marketing and Advertising, 1-10 employees

More than a year

5.0

“my thoughts”

Pros

It was incredibly easy to use and the features have made a big difference for my business. The support team was also very helpful when it came to setting everything up and connecting the product with my existing systems. I'd definitely recommend the software to anyone wanting to build an online presence.

Cons

I genuinely enjoy using the software overall. The website builder feels very user friendly and I really value the wide selection of templates. That said there are still a couple of areas that could be better. For instance, once elements are placed on the page, moving them around can be frustrating. I'd also love to see an option to password-protect certain areas.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

A
Anonymous

Marketing and Advertising, 1-10 employees

Less than a year

4.0

“versatile builder for beginners”

Pros

Let me build a website even without any background or expertise in web design. It comes with plenty of built-in apps that also help with running and managing a business. On top of that, the platform is exceptionally user friendly.

Cons

The part I liked least was that some of the software's themes, designs and templates feel a bit less professional than I would prefer. Other than that, I really have nothing else to complain about. It's practical and very simple to use.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

WM
William Meyer

Accounting, 1-10 employees

More than a year

5.0

“built-in security”

Pros

So simple to get a site up and running and the feedback and suggestions along the way are genuinely helpful. When you're working alone and short on time, it helps you see results quickly without needing to hire a designer. The built-in security is another big plus since I don't have to bring in an IT person to handle that side of things.

Cons

At times, there are almost too many options and that can end up taking more of my time than I'd like since I prefer to keep things simple. Help is available when needed but I usually don't make time to reach out so that's more on me than on the platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AB
Aviral Bajpai

Information Technology and Services, 500+ employees

More than a year

5.0

“perfect for small business sites”

Pros

Running my own business, this has been really helpful because I can build and manage a website without needing to hire a web developer.

Cons

One area that could be better is the support system. There should also be better support available for people who haven't purchased a membership.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

SD
Siyanda Dyanopu

Outsourcing/Offshoring, 1-10 employees

More than a year

4.0

“site building without coding”

Pros

Setting up a website with this software doesn't require any programming skills which is a big plus.

Cons

It can feel a bit overwhelming at first but once you get used to it, everything becomes much more manageable.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

8

Functionality

8

AB
Aimee Bejarano

Writing and Editing, 1-10 employees

Less than 6 months

5.0

“great for branding”

Pros

I chose it based on recommendations and it has really impressed me. Once you put in a little time, it's simple to move around your site and add excellent apps and features as you build. I've been especially happy using it for my branding.

Cons

It would be even better with more video effects to match current trends.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10