
Wix Website Builder Reviews
Total 3136 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars27%
3
Stars7%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Retail, 1-10 employees
Less than a year
“I recommend!”
Pros
Even though it was my first time using the platform, I managed to work around things easily. I was able to design my site without any difficulty and there were plenty of templates available to match my industry.
Cons
I honestly don't have any negative feedback to share about the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 11-10 employees
More than a year
“powerful marketing tools”
Pros
Brings website creation together with a highly advanced online marketing setup which makes it a really strong alternative.
Cons
Could use a wider selection of starter templates customized to each individual market.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Marketing and Advertising, 1-10 employees
More than a year
“customizable”
Pros
The templates they offer are excellent and it's really simple to customize them to match your own style and needs.
Cons
I haven't run into any downsides at this point--my experience has been very positive overall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 51-100 employees
Less than a year
“simple to use”
Pros
Getting a site up and running with the software is very easy and you really don't need any technical background to do it. A lot of the work can be handled just by dragging and dropping elements into place. There's also a solid range of templates so it's not hard to find one that fits whatever type of website you want to build. I also value how helpful their support team has been.
Cons
Feels like it is missing a few features that could be important for some clients, like phone verification and support for custom Java code. If those kinds of settings aren't necessary for your project, then the software is definitely worth choosing.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Food & Beverages, 11-10 employees
Less than 6 months
“gives instant alerts”
Pros
Love using the app. My landing page gets found on Google even without me doing any promotion and the app notifies me right away when that happens.
Cons
The web forms and email side have been frustrating. I've tried many times to customize them but they just don't work.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Computer & Network Security, 1-10 employees
More than a year
“affordable builder”
Pros
Doesn't cost anything at initial use and even moving up to a premium plan is reasonably priced. It's very user friendly especially for anyone who isn't very tech-savvy since the platform walks you through everything step by step. The templates look great and it's nice that you can keep adding more features and functions as needed.
Cons
Problem is that if you choose the starter plan, you still have to deal with ads.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Broadcast Media, 1-10 employees
More than a year
“professional site creation”
Pros
Building a site with it feels very approachable. Even without knowing much about website setup, I'm still able to create something that looks professional and is simple for visitors to figure out.
Cons
One drawback is that a lot of the apps you need seem to be designed only for administrators, not for site members which can be limiting.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Accounting, 1-10 employees
Less than 6 months
“So valuable”
Pros
Offers excellent value for the price. Building a website with it is simple and the whole platform feels accessible and practicaleven without any IT background. I also really enjoyed using the logo creation tool.
Cons
The only issue I ran into was a bit of difficulty when trying to insert HTML code into my site so I could add ads and earn extra income through Google AdSense.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Architecture & Planning, 1-10 employees
More than a year
“Works brilliantly”
Pros
Having the CRM connected directly to the website has been a big plus. We handle all of our clients right inside the the software platform which keeps everything in one place.
Cons
The email marketing builder is still pretty basic.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Apparel & Fashion, 1-10 employees
Less than a year
“user friendly”
Pros
So easy to work with and compared to what I expected based on the past, it turned out better than I thought.
Cons
At times, deciding on the right options and choices can be difficult.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Food Production, 51-100 employees
More than a year
“powerful builder, confusing controls”
Pros
Since it is the only website builder I've used, it really surprised me how simple it was to put together a site without knowing any coding at all.
Cons
There are tons of resources inside the app but the guidance for how to actually use everything needs to be much clearer. The preview page while editing should be easier to get to. It also really needs a submit changes button, along with a clearly visible go-back option so changes can be undone without trouble. There should also be an easier way to switch from the customizable setup to using a template instead, if that option already exists. Also the sidebar on the home page shows that I have 5 websites open and it's hard to view them separately.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
6
Functionality
5
Mechanical or Industrial Engineering, 51-100 employees
More than a year
“works so well”
Pros
Setting up a easy but effective website for our roofing company was very manageable and the platform is easy to use overall.
Cons
At times, it can be a bit tricky to account for different screen sizes and resolutions.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Alternative Medicine, 1-10 employees
Less than a year
“fast setup”
Pros
It was simple to get started with the design and I was able to build everything out and launch without much trouble. One thing I really appreciate is how the site updates right away when I make changes so I can instantly see the edits as soon as I apply them.
Cons
Something that's really missing is the option to specify which states I do not want to sell certain products in while still allowing sales in all the other states. That limitation is a pretty significant gap right now.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Hospitality, 1-10 employees
Less than a year
“easy to use”
Pros
Using this has been pretty easy and I really appreciate how affordable it is especially with how much you can do without spending much. Overall it's a decent option.
Cons
The only part I wasn't really into was the cheesy feel of the pre-made website templates and builder.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
5
Civil Engineering, 1-10 employees
Free Trial
“best ever!”
Pros
Developing and managing an e-commerce website with this feels very easy and the scheduling features it includes are a really valuable addition.
Cons
Pricing feels a little expensive especially for someone just getting started.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Information Technology and Services, 51-100 employees
More than a year
“helpful analytics”
Pros
The analytics tools are one of my favorite parts and the drag and drop editor makes the platform very approachable to use. I also really appreciate the design-first look and feel which helps create visually appealing sites.
Cons
Cost can feel a bit higher compared with options like Weebly. The free themes also have limited customization and the platform can feel a little overwhelming at times especially since it does not offer full flexibility for things like adding custom code.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Health, Wellness and Fitness, 1-10 employees
More than a year
“watching my site improve”
Pros
It's been really satisfying getting more efficient with the software and seeing my website look better and better over time.
Cons
There was difficulty getting around the software at first and I had to spend real time sitting down and figuring out how the platform works.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Banking, 51-100 employees
Less than a year
“accessible website designs”
Pros
Creating a website with this software feels very easy. The whole process is accessible and it produces really polished designs that work well for just about any type of business.
Cons
The cost could be a bit lower or they could at least offer more deals and promotions for long-time users.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Writing and Editing, 1-10 employees
More than a year
“Good site and shop tools”
Pros
Producing an aesthetic, engaging website was possible for me even without any web design background. One of my favorite parts is the range of apps that can be added into the site without much effort. I also really enjoy how simple it is to set up the shop and keep everything managed.
Cons
The pricing feels a little high to me especially since many of the apps come with extra charges.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Religious Institutions, 51-100 employees
More than a year
“so impressive”
Pros
Was one of the earliest drag and drop website builders available. It started out using Flash for site creation and later moved to HTML5 which was a much more widely supported upgrade from Flash.
Cons
Ever since it became compatible with HTML5, there really hasn't been anything about the software that I dislike.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8