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Wix Website Builder Reviews

Claimed

Claimed

Total 3136 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

BK
bridgette kuykendall

Retail, 1-10 employees

Less than a year

5.0

“I recommend!”

Pros

Even though it was my first time using the platform, I managed to work around things easily. I was able to design my site without any difficulty and there were plenty of templates available to match my industry.

Cons

I honestly don't have any negative feedback to share about the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

OK
Onur Karaahmetoğlu

Information Technology and Services, 11-10 employees

More than a year

5.0

“powerful marketing tools”

Pros

Brings website creation together with a highly advanced online marketing setup which makes it a really strong alternative.

Cons

Could use a wider selection of starter templates customized to each individual market.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

ZB
Zuberi Braham

Marketing and Advertising, 1-10 employees

More than a year

5.0

“customizable”

Pros

The templates they offer are excellent and it's really simple to customize them to match your own style and needs.

Cons

I haven't run into any downsides at this point--my experience has been very positive overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Computer Software, 51-100 employees

Less than a year

5.0

“simple to use”

Pros

Getting a site up and running with the software is very easy and you really don't need any technical background to do it. A lot of the work can be handled just by dragging and dropping elements into place. There's also a solid range of templates so it's not hard to find one that fits whatever type of website you want to build. I also value how helpful their support team has been.

Cons

Feels like it is missing a few features that could be important for some clients, like phone verification and support for custom Java code. If those kinds of settings aren't necessary for your project, then the software is definitely worth choosing.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

MR
Marisel Rodriguez

Food & Beverages, 11-10 employees

Less than 6 months

5.0

“gives instant alerts”

Pros

Love using the app. My landing page gets found on Google even without me doing any promotion and the app notifies me right away when that happens.

Cons

The web forms and email side have been frustrating. I've tried many times to customize them but they just don't work.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AMN
Anne Marilyn Nkomo

Computer & Network Security, 1-10 employees

More than a year

5.0

“affordable builder”

Pros

Doesn't cost anything at initial use and even moving up to a premium plan is reasonably priced. It's very user friendly especially for anyone who isn't very tech-savvy since the platform walks you through everything step by step. The templates look great and it's nice that you can keep adding more features and functions as needed.

Cons

Problem is that if you choose the starter plan, you still have to deal with ads.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PC
Priscila Costa

Broadcast Media, 1-10 employees

More than a year

5.0

“professional site creation”

Pros

Building a site with it feels very approachable. Even without knowing much about website setup, I'm still able to create something that looks professional and is simple for visitors to figure out.

Cons

One drawback is that a lot of the apps you need seem to be designed only for administrators, not for site members which can be limiting.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JCPDR
Julio Cesar Pereira da Rosa

Accounting, 1-10 employees

Less than 6 months

5.0

“So valuable”

Pros

Offers excellent value for the price. Building a website with it is simple and the whole platform feels accessible and practicaleven without any IT background. I also really enjoyed using the logo creation tool.

Cons

The only issue I ran into was a bit of difficulty when trying to insert HTML code into my site so I could add ads and earn extra income through Google AdSense.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

RLS
Romullo Lima Stanley

Architecture & Planning, 1-10 employees

More than a year

5.0

“Works brilliantly”

Pros

Having the CRM connected directly to the website has been a big plus. We handle all of our clients right inside the the software platform which keeps everything in one place.

Cons

The email marketing builder is still pretty basic.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MR
Michael Romano

Apparel & Fashion, 1-10 employees

Less than a year

4.0

“user friendly”

Pros

So easy to work with and compared to what I expected based on the past, it turned out better than I thought.

Cons

At times, deciding on the right options and choices can be difficult.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

CT
Cody Tyndale

Food Production, 51-100 employees

More than a year

3.0

“powerful builder, confusing controls”

Pros

Since it is the only website builder I've used, it really surprised me how simple it was to put together a site without knowing any coding at all.

Cons

There are tons of resources inside the app but the guidance for how to actually use everything needs to be much clearer. The preview page while editing should be easier to get to. It also really needs a submit changes button, along with a clearly visible go-back option so changes can be undone without trouble. There should also be an easier way to switch from the customizable setup to using a template instead, if that option already exists. Also the sidebar on the home page shows that I have 5 websites open and it's hard to view them separately.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

6

Functionality

5

CS
Caitlin Sikora

Mechanical or Industrial Engineering, 51-100 employees

More than a year

5.0

“works so well”

Pros

Setting up a easy but effective website for our roofing company was very manageable and the platform is easy to use overall.

Cons

At times, it can be a bit tricky to account for different screen sizes and resolutions.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

KP
Karen Penrod

Alternative Medicine, 1-10 employees

Less than a year

4.0

“fast setup”

Pros

It was simple to get started with the design and I was able to build everything out and launch without much trouble. One thing I really appreciate is how the site updates right away when I make changes so I can instantly see the edits as soon as I apply them.

Cons

Something that's really missing is the option to specify which states I do not want to sell certain products in while still allowing sales in all the other states. That limitation is a pretty significant gap right now.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

AE
Alison Ekberg

Hospitality, 1-10 employees

Less than a year

3.0

“easy to use”

Pros

Using this has been pretty easy and I really appreciate how affordable it is especially with how much you can do without spending much. Overall it's a decent option.

Cons

The only part I wasn't really into was the cheesy feel of the pre-made website templates and builder.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

5

A
Anonymous

Civil Engineering, 1-10 employees

Free Trial

5.0

“best ever!”

Pros

Developing and managing an e-commerce website with this feels very easy and the scheduling features it includes are a really valuable addition.

Cons

Pricing feels a little expensive especially for someone just getting started.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

AE
Andrew Euler

Information Technology and Services, 51-100 employees

More than a year

4.0

“helpful analytics”

Pros

The analytics tools are one of my favorite parts and the drag and drop editor makes the platform very approachable to use. I also really appreciate the design-first look and feel which helps create visually appealing sites.

Cons

Cost can feel a bit higher compared with options like Weebly. The free themes also have limited customization and the platform can feel a little overwhelming at times especially since it does not offer full flexibility for things like adding custom code.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

KK
Kyle Kenny

Health, Wellness and Fitness, 1-10 employees

More than a year

4.0

“watching my site improve”

Pros

It's been really satisfying getting more efficient with the software and seeing my website look better and better over time.

Cons

There was difficulty getting around the software at first and I had to spend real time sitting down and figuring out how the platform works.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Banking, 51-100 employees

Less than a year

5.0

“accessible website designs”

Pros

Creating a website with this software feels very easy. The whole process is accessible and it produces really polished designs that work well for just about any type of business.

Cons

The cost could be a bit lower or they could at least offer more deals and promotions for long-time users.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

NDW
Naomi Dunsen White

Writing and Editing, 1-10 employees

More than a year

5.0

“Good site and shop tools”

Pros

Producing an aesthetic, engaging website was possible for me even without any web design background. One of my favorite parts is the range of apps that can be added into the site without much effort. I also really enjoy how simple it is to set up the shop and keep everything managed.

Cons

The pricing feels a little high to me especially since many of the apps come with extra charges.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A
Anonymous

Religious Institutions, 51-100 employees

More than a year

4.0

“so impressive”

Pros

Was one of the earliest drag and drop website builders available. It started out using Flash for site creation and later moved to HTML5 which was a much more widely supported upgrade from Flash.

Cons

Ever since it became compatible with HTML5, there really hasn't been anything about the software that I dislike.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8