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Wix Website Builder Reviews

Claimed

Claimed

Total 3136 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

DN
David Nina

Information Technology and Services, 1-10 employees

More than a year

5.0

“templates for any site”

Pros

Right from the start, this has matched exactly what I need for building websites. It works well for creating sites across all kinds of industries and the templates give me a really helpful foundation. On top of that, I can customize any page, blog post or even the entire site whenever the situation calls for it.

Cons

At this point, there really isn't anything I dislike about the platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EL
Eddie Lin

E-Learning, 1-10 employees

Less than 6 months

4.0

“professional sites in no time”

Pros

Feels very accessible thanks to the wide selection of templates and it doesn't take any coding knowledge or design background to build a professional looking website quickly.

Cons

The way pages render on mobile devices isn't always optimized as well as it should be.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

OG
Omar Guirao

Internet, 1-10 employees

Free Trial

4.0

“can make business sites”

Pros

Has been a really solid option for me thanks to its simple setup, accessible drag and drop editor and the range of features it offers for both ecommerce and business websites.

Cons

I haven't come across anything to dislike. Adding integrations is easy and whenever I've had questions, support has been there to help.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

TM
Tatiana Mesa

Graphic Design, 1-10 employees

Less than a year

5.0

“easy even for beginners”

Pros

What I appreciate most is how accessible and beginner friendly the software is so even someone with no experience can use it and put together a really good web page.

Cons

What I like least is that the real-time editing feature doesn't always work as well as it should for what it's meant to do.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

KG
Kelvin Guerra

Writing and Editing, 1-10 employees

More than a year

4.0

“has generous storage”

Pros

Even as a free service, it offers plenty of cloud storage. Designing a website feels very accessible and easy.

Cons

Loading multimedia is quite slow and it doesn't provide access to the source code for more advanced customization.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

AS
Anastasia Sousa

Information Technology and Services, 1-10 employees

More than a year

4.0

“User friendly”

Pros

Getting a site up and running with the software is easy thanks to its clear interface, useful features and an affordable entry plan starting at 5.5 EUR per month.

Cons

The issue is that the websites can be slow to load and buying hosting separately ends up being quite expensive.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

6

MC
Mehak Chawla

Marketing and Advertising, 101-500 employees

Less than a year

5.0

“Solid SEO”

Pros

It comes with a huge selection of mobile-responsive templates so there are plenty of design options to work with. Building the site feels very easy since you can just drag and drop elements and customize everything the way you want. It also includes useful SEO tools that help improve your website's online visibility.

Cons

One setback is that the free plan shows the software branding and there's no way to remove it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KP
Kevin Pereira

Construction, 11-10 employees

Free Trial

5.0

“great guidance for growth”

Pros

This has been a key tool for helping my business grow online and it comes with plenty of useful tips and tricks along the way. The platform feels simple to use and the instructions are thorough enough to make the whole process much easier to follow.

Cons

My only advice would be to spend a little time doing your homework and learning the platform in a way that fits you and your team. It works really well once you understand how to use it properly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CS
Catherine Scott

Defense & Space, 1-10 employees

More than a year

4.0

“budget friendly”

Pros

Putting together and maintaining a professional-looking website without spending too much has been a real plus.

Cons

The event management tools didn't really meet our needs especially for paid events so we ended up switching to another platform for that. It may be better now but at the time the pricing structure was also a turnoff--you had to pay for the business plan, plus a the software fee on every ticket, on top of the PayPal charges. For a small nonprofit, that made it tough to keep ticket prices affordable.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

IS
Irfanudeen Sirajudeen

E-Learning, 500+ employees

Less than 6 months

4.0

“Not costly at all”

Pros

Delivers top-tier website creation, hosting and site management at a very reasonable price. The platform is extremely user friendly so you don't need to be an expert in web design to build a website for your business or idea. It handles most of the heavy lifting at a low service cost. The templates are attractive and there are plenty of themes to match different needs and concepts. On top of that, the hosting service is really reliable too.

Cons

It has impressed me overall and I haven't come across any major problems or real dislikes with it. The service quality has also been very good. The only downside is that you may need to pay extra to get the domain name you want especially if it is already owned by someone else.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

A
Anonymous

Design, 500+ employees

Less than a year

4.0

“great starting point fo newbies”

Pros

If you've never built a website before, the software is an excellent place to begin. It's very practical and fairly simple to work with. The free version also made a big difference for us since we were able to keep trying it out until we ended up loving it enough to want the full version.

Cons

Resizing images on the site can be a bit tricky at times and we sometimes need to upload multiple versions before one finally fits correctly. On top of that, it can feel somewhat limiting when it comes to certain design options.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

JCCR
Juan Carlos Campos Rivera

Information Technology and Services, 1-10 employees

More than a year

4.0

“my review”

Pros

If you don't have a big budget or much experience building websites, this is a very good option. It lets you get a site online with a fairly low initial investment. There are plenty of tools to make your website look attractive even if you're not very experienced. In a way, it feels a bit like using Word. The platform is very accessible and the interface is pleasant to work with. Getting started and signing up for the service is also simple. Support has been helpful and there's a lot of guidance available online and on YouTube if you need extra help. One thing that really surprised me is that even though it's a basic tool, you can still get your pages indexed on Google quite easily.

Cons

My biggest issue is the number of hidden costs. The pricing information is not very visible so at first it seems more affordable than it really is. Once you start needing extra services or additional features, you realize you have to pay quite a lot to get them. As you add things one by one, the total keeps going up and in the end you can wind up paying far more for something you could get elsewhere at a much lower price. Another downside is that moving your site to another service is difficult. If you decide to switch to something like WordPress, for example, you'll basically have to rebuild everything from scratch.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

7

LD
Lauren Dean

Health, Wellness and Fitness, 1-10 employees

Less than a year

5.0

“Quite flexible”

Pros

Gives me a lot to work with. It's user friendly, versatile and packed with features and I'm constantly coming across new tools that help improve my website. There's plenty of flexibility without it feeling too complicated to use and the first-year pricing fits my needs well.

Cons

On some computers, it can run a bit slowly. It also gets expensive after the first year. Editing certain columns can be frustrating at times but my biggest issue is the calendar feature. The syncing doesn't work reliably and blocking off time has to be done one block at a time which is really tedious and takes too long. I really wish there were a bulk option or at least drag and drop scheduling especially since the sync feature is inconsistent.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

VS
Vanessa Soleil

Food & Beverages, 1-10 employees

More than a year

5.0

“stands out!”

Pros

Building websites and handling scheduling are hands down my two favorite parts of this product. It's very simple to learn and use.

Cons

I honestly don't have a least favorite part. I've used all of the options available and have no complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ML
mubanga lubuta

Business Supplies and Equipment, 51-100 employees

More than a year

5.0

“valuable tool”

Pros

The pricing feels very reasonable and the services included make it even more satisfying to use.

Cons

A problem is that it doesn't offer even a short grace period to keep using it once the payment becomes due.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MH
Maria Hernandez

Research, 500+ employees

More than a year

5.0

“has tons of tools”

Pros

Creating a website felt very natural right away. I expected I'd need to deal with a lot of coding but that wasn't the case at all. There's a wide range of tools available and it gives you plenty of freedom to customize the site however you want.

Cons

Every now and then, I ran into some lag that made the real-time editing feel slower than it should have.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

A
Anonymous

Marketing and Advertising, 11-10 employees

More than a year

3.0

“too restrictive for designers”

Pros

Very easy to work with this platform. Buying a domain, building the site and publishing it all feel accessible and simple to do.

Cons

The downside is that the templates and design options feel pretty locked down. That keeps the platform affordable and beginner friendly but if you know more than the basics of design or coding, the software probably won't be the best fit.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

5

AV
Aparecido Vivan

Information Services, 1-10 employees

Less than a year

5.0

“pros and cons for software”

Pros

Has been really comfortable to work with because the tools are so easy especially the drag and drop features. Since I don't have much experience building websites, that simplicity helps a lot. I also really appreciate the support the software offers which is something beginners truly need. Between the tutorials and videos, there's always guidance available to answer questions and help along the way.

Cons

An area where this could still get better is SEO. I believe search engine optimization is very important if you want a site to appear on the first pages of search results and in that regard, I think the software still has a bit of room to improve when it comes to site optimization.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SN
Samya Neves

E-Learning, 1-10 employees

More than a year

4.0

“don't need experience to use”

Pros

Making a polished, attractive website and running it with this tool is very doable even without any background in web design. It helped me create a professional-looking site that made my business appear more credible and appealing to potential customers. When I was just starting out, the prebuilt features were essential for launching the first version of my online business site. Over time, as I became more comfortable with the platform, I was able to keep improving the website and see better business results. The platform is very accessible and simple to use so even without any IT knowledge, I could make meaningful progress.

Cons

My only real complaint is that I wish the lead capacity were higher. That said it hasn't had a negative impact on my business.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

JS
Jon Simcoe

Marketing and Advertising, 11-10 employees

More than a year

5.0

“accessible setup”

Pros

Starting with this tool was very easy. The settings are organized in a logical way so it's simple to find what you need without digging around. The initial difficulty is manageable and connecting integrations is just as convenient since there are plenty of options available.

Cons

The only thing I'd change is the pricing model--I'd rather have the option to purchase it outright instead of paying for a subscription.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10