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Wix Website Builder Reviews

Claimed

Claimed

Total 3136 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

TP
Timothy Powell

Security and Investigations, 51-100 employees

Less than a year

5.0

“Has so many functions”

Pros

Putting a website together feels very easy. It's simple to use, easy to figure out and packed with plenty of features. Pretty much everything needed to build a website is right there at your fingertips.

Cons

At times it can be a bit slow when switching between pages but overall it's still an excellent product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SS
Swarnabh Sarmah

Civil Engineering, 1-10 employees

More than a year

5.0

“Has a lot of templates”

Pros

Launching a site feels very easy since the editor mostly works through simple drag and drop. The platform also delivers very good site speed which is a big plus. On top of that, there are plenty of templates available so it's not hard to find a design that fits. the software also comes with lots of extra features which makes the platform even more useful.

Cons

Even though the software offers a wide selection of templates, you can't switch one template to another once you've chosen it. The free plan is available but it comes with forced the software branding which can be limiting. Another downside is that after building a site on the software, you can't transfer it over to another platform like WordPress.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Internet, 101-500 employees

More than a year

5.0

“useful navigation”

Pros

Building a website with it feels very easy and the platform is simple to move around in.

Cons

The pricing is pretty off-putting and doesn't really match what's advertised. The biggest downside is that once your site is built on the software, you can't access the files and move them elsewhere so switching means starting over from scratch.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A
Anonymous

Computer Software, 1-10 employees

More than a year

4.0

“creative site design freedom”

Pros

Feels almost effortless to develop a site using this tool. The best part is how simple it is to choose from the design ideas and turn what you have in mind into a real site.

Cons

At times, the interface can feel a bit scattered especially when the browser window is smaller or not displaying responsively.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

A
Anonymous

Information Technology and Services, 11-10 employees

Less than 6 months

4.0

“solid setup”

Pros

Best part of using it for me so far has been getting a site deployed.

Cons

It can be buggy at times and it still feels like it's missing some useful resources.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

LM
Liber Mendez

Construction, 1-10 employees

Less than a year

5.0

“great website builder”

Pros

Very simple to create a website using this. You don't need design skills or any prior experience to use it and the best part is that you can start creating for free. Even if you decide to upgrade to a paid plan, it's definitely worth it.

Cons

I honestly haven't come across any downsides. It has been excellent.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SM
Santino Mitchell

Education Management, 500+ employees

More than a year

5.0

“amazing!”

Pros

The wide range of color schemes, templates and design choices makes it simple to build a website that feels unique. The tools are very user friendly so even beginners can put together sites that look polished and professional. The drag and drop feature is especially helpful for adding elements quickly and it's something a lot of other platforms still don't offer as well.

Cons

It isn't really the strongest option for building commercial websites like online stores. That side of the platform feels more limited especially when it comes to how much flexibility and functions you get.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

DH
Deuene Hickman

Health, Wellness and Fitness, 11-10 employees

More than a year

5.0

“ideal option”

Pros

It is incredibly user friendly and you definitely don't need any special training or a degree to figure it out.

Cons

The downside is that the software can get pricey especially when you start adding mailboxes and other extra features.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

A
Anonymous

Marketing and Advertising, 1-10 employees

More than a year

5.0

“has been reliable”

Pros

After some really bad experiences with GoDaddy, I switched over and have stuck with the software ever since.

Cons

The downside is that it can become pretty expensive once you start building more and adding extra features.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

AP
Adrián Pereyra

Airlines/Aviation, 500+ employees

More than a year

4.0

“make websites quickly”

Pros

Having a website set up feels very easy. The template selection is solid and being able to customize them with the drag and drop editor makes the whole process convenient. The site management features also make it a really good option for building your web pages.

Cons

Even though the templates allow a fair amount of customization, they still are not completely flexible so there are limits when you want to change certain parts of the site however you want. Also if you're aiming for a more professional website, the management tools can feel somewhat insufficient.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

6

GD
Grant dallas

Marketing and Advertising, 51-100 employees

More than a year

4.0

“stylish templates”

Pros

Keeps getting better with regular updates and using it feels very easy. One thing I really appreciate is the wide selection of high-quality templates and they all look polished and visually appealing.

Cons

It really has something for everyone. No matter what kind of website you're building, the feature set and huge app marketplace give you the tools to make it work. The downside is that once you choose a template, you can't switch it later.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

VA
Vandana Anand

Telecommunications, 500+ employees

Less than 6 months

5.0

“launching sites in no time”

Pros

To get a website live with this feels really easy. You don't need any technical background to build a site and start sharing it with others. Everything is built right into the platform so you can put together your site and promote whatever you want without wasting time.

Cons

I honestly don't have many complaints about the software but I would still love to see the platform offer a bit more flexibility and deeper customization options.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JG
Jacob gaylord

Computer Software, 1-10 employees

More than a year

5.0

“clean layout and organization”

Pros

The structure and layout are definitely strong points of the software.

Cons

One thing I didn't love was having a bit of trouble figuring out exactly what I wanted.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BC
Brandon Coburn

Apparel & Fashion, 1-10 employees

Less than a year

5.0

“great landing page options”

Pros

Everything about it feels easy and self-explanatory and it makes building attractive landing pages really simple. There's a solid range of selections and options so it's easy to get a very polished result.

Cons

I haven't come across any downsides. It's simple to work with and feels like one of the best options available.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

AG
Annie Gauvin

Alternative Medicine, 1-10 employees

More than a year

5.0

“simple website building experience”

Pros

Navigating the software felt easy and using it overall was very user friendly.

Cons

Can't really point to any downsides since the whole experience was positive for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BW
Benita Williams

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

“website management freedom”

Pros

The part I appreciate most is the website management. It gives you free access to handle everything on your own and adding it to my business was a simple process.

Cons

I honestly can't think of any the software features I dislike. Everything has suited my needs well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MS
mohammad Salameh

E-Learning, 1-10 employees

More than a year

5.0

“time-saving tools”

Pros

The templates help a lot and save me plenty of time which makes building a site much faster.

Cons

The pricing is a downside because anyone who wants to use the software really needs to set aside a budget to pay for it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

JE
Jana Erickson

Retail, 1-10 employees

More than a year

5.0

“powerful customization”

Pros

Coming from a creative background, I needed a website that truly matched the personality of my business and the software gave me the customization, tools and flexibility to build exactly that. As my business expanded, I ended up valuing even more of what the platform offers especially for e-commerce, reporting, automation and CRM. I ended up liking the software enough that I volunteered to build a second site for a statewide lost-and-found animal service. That project needed a totally different setup from my business site including user-generated posts, links to outside platforms and third-party API integration. So it wasn't just about design anymore; it also involved plenty of technical functions. Working on that second site really made me appreciate how capable the software is on the coding side too. I'm definitely not an expert, not even close but we still managed to get some pretty advanced features working beautifully.

Cons

The longer I use the software, the more I find myself wishing it could do even more. Sometimes the feature I'm looking for is already there and sometimes it's still missing. One thing I do appreciate is that if a feature hasn't been added yet, you can upvote the request. Then, once the software rolls it out, they let you know which is always a nice little win.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

PC
Pamela Cournoyer

Alternative Dispute Resolution, 1-10 employees

More than a year

5.0

“reliable platform”

Pros

One thing I really appreciate is how stable the platform is. It's always available, runs around the clock and I never have to think about backups or updates breaking my site's interface. Everything is included in the package which makes it very dependable.

Cons

My problem is that features like drop downs and integrations such as Calendly don't seem to perform very well especially when the setup gets more complex or involves multiple options.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

YG
yalvy garcia

Publishing, 1-10 employees

More than a year

5.0

“I like the mobile design”

Pros

Getting a site up and running with the software is fast, accessible and really impressive. It uses HTML5 technology, the designs adapt nicely to tablets and smartphones and there's a huge collection of attractive templates. Everything is colorful and well organized by category or profession which makes choosing a design much more convenient.

Cons

In my view, the issue is that as your business grows more quickly, you may need to update your website or add more advanced features. At that point you're still restricted by whatever the platform allows which can feel limiting.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8