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Wix Website Builder Reviews

Claimed

Claimed

Total 3136 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

KM
Kelly Mytczynskyj

Arts and Crafts, 1-10 employees

Less than a year

5.0

“so good”

Pros

Creating my site and running it was very easy. I had everything ready including the photos I wanted to upload and I was able to build the whole site over the course of a weekend. I mainly used it as a showcase where clients could browse the options I offer and it worked really well for that purpose.

Cons

Truly, I didn't run into any problems while using it. There isn't really anything I liked least because it worked well for what I needed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Marketing and Advertising, 1-10 employees

More than a year

5.0

“great for landing pages”

Pros

Over the years, I've used the software across several projects, mainly for landing pages and it has consistently been the platform I prefer most. The interface is very easy to figure out and the SEO tools are far better built in than relying on WordPress plugins.

Cons

At times, the live editor can slow down or even crash especially when I'm uploading larger image files.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

BO
Beatrice Ollimo

Health, Wellness and Fitness, 1-10 employees

Free Trial

5.0

“doesn't cost too much”

Pros

Starting off with it is really easy and it's affordable too.

Cons

I'm still trying to figure out what I like least about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Outsourcing/Offshoring, 51-100 employees

More than a year

5.0

“professional sites in minutes”

Pros

Making my website only took a few minutes. The whole process felt accessible, enjoyable and easy. I'd definitely recommend it to anyone who wants to put together a professional-looking business website. The drag and drop editor is especially impressive.

Cons

After using it for quite a while, I can say I really enjoy working with it. I previously worked at a design agency where we spent all our time building projects from other people's templates and that never really matched my style so eventually I got tired of it and left. The only downside is that drag and drop work can still take some time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AM
Alex Montes

Automotive, 11-10 employees

More than a year

5.0

“fully customizable and reliable”

Pros

Getting a site built with the software feels very easy and the level of customization is excellent. You can start entirely from scratch or pick a template and tailor it to match the design you want. There are also plenty of apps you can add to make the website stand out and they run promotions on their products quite often.

Cons

I don't have any real complaints. I've created multiple websites with the software and everything has worked consistently well every time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Computer Software, 51-100 employees

Less than a year

4.0

“quick website launch”

Pros

Setting up a new personal website with the software is very easy and getting it live doesn't take much effort at all so just about anyone can do it.

Cons

The downside is that the software isn't the most affordable option compared with some of the alternatives.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AM
Abu Monsur

Alternative Medicine, 1-10 employees

Less than a year

4.0

“versatile templates and drag and drop”

Pros

Building a site with the software feels very approachable because I can place elements exactly where I want using drag and drop, without needing any coding skills. After trying other platforms, this one makes website creation feel much more easy. Even someone without technical experience or a real understanding of web design can still put together a functional website with just basic computer knowledge. The things I value most are that it's simple to use, comes with a large selection of templates, offers strong API integrations and has very good communication and support features. It's also useful for organizing members into groups and giving them access to special features. On top of that, it works especially well for blogs and personal websites and it supports payment gateways from all major payment processors.

Cons

A few limitations stand out though. There's no phone verification option on the website and customization with Java code isn't possible. Sites created with the software also tend to load more slowly and the platform only allows a limited number of animations to be added.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A
Anonymous

Online Media, 1-10 employees

More than a year

5.0

“easy to work with”

Pros

Right away it felt very easy to work with. The website builder comes loaded with features and everything is simple to figure out and use.

Cons

One area that could definitely be improved is being able to use the website editor on iOS and Android. That said it does function on a VPS.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HL
Hollie Lyons

Education Management, 500+ employees

More than a year

5.0

“great templates for beginners”

Pros

From the start the huge selection of templates made a big difference for me. Since web design isn't really my area, having so many examples to browse through helped me figure out ideas for my own site. The templates felt very user friendly and I was able to customize them to fit what I needed without much trouble.

Cons

Sometimes, the drag and drop editor gave me some trouble. I couldn't always place content exactly where I wanted although I wasn't sure whether that was a the software problem or something with my computer. It sometimes felt like elements were snapping or locking into position which got pretty frustrating whenever I needed to update my site. I think that issue has been fixed now but it definitely used to annoy me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DB
Diana Betancourt

Consumer Services, 1-10 employees

Less than a year

5.0

“all in one website toolkit”

Pros

There are lots of ways to use this software and it puts everything you need together in one place.

Cons

At moments it can be a bit difficult to use. It's the kind of platform you have to spend time learning or teach yourself as you go.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

VA
VIvian Akpan

Online Media, 1-10 employees

Less than 6 months

5.0

“affordable builder with helpful tools”

Pros

Using this was one of the best decisions I made while learning website design and development. It's affordable, simple to figure out and comes with plenty of really useful editor options. I'd definitely recommend the software to aspiring web designers and developers who want a good platform to practice and build on.

Cons

Something that could be better is the template selection available during the free trial since it feels a bit limited.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

NL
Noah Lovell

Design, 1-10 employees

More than a year

5.0

“fast builds and client handoff”

Pros

Running a web design agency, I rely on this platform exclusively. It lets me put websites together quickly while still being able to hand them over to clients so they can manage everything themselves which works really well.

Cons

A frustrating part is when existing issues aren't publicly acknowledged. A good example was the FAQ migration which caused a lot of problems yet there was never any communication saying they were aware of it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AC
Amy Colon

Computer Software, 1-10 employees

More than a year

5.0

“fair pricing”

Pros

Compared with other website builders I've used before, the software made the whole process much simpler. I can put a website together a lot faster now and the pricing feels reasonable for my budget.

Cons

SEO looks like it could use some updates. I'm not an expert in that space but another website I have brings in much more traffic than my the software site so it feels like the software could perform better there.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

SM
Sherry Mike

Logistics and Supply Chain, 51-100 employees

Less than a year

5.0

“great store builder”

Pros

Creating an online store with this software has been a really impressive experience. It offers excellent customization for tags and menus, comes with reliable prebuilt templates and the interface feels very accessible to use.

Cons

It's an excellent platform that also provides online templates.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RH
Riley Hupfer

Arts and Crafts, 1-10 employees

More than a year

5.0

“Fitting for small businesses”

Pros

Across three different small business projects, the software has been a platform I've genuinely enjoyed using. More than anything else, our team has valued how easy it is to work with. The templates give us a solid starting point, letting us make quick edits and still end up with effective, professional-looking results.

Cons

May not offer the flashiest website templates out there but it actually has more design and development potential than many people realize. Getting the most out of it just takes some creativity and a bit more time and effort.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SS
Sherif Siyanbola

Information Technology and Services, 1-10 employees

More than a year

5.0

“I love the designs!”

Pros

It gives me exactly what I need and I can customize everything to match my own style and preferences.

Cons

There isn't a single thing I dislike about the software. I really love using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EOCA
ehouman olivier Christian amoa

Computer Software, 1-10 employees

More than a year

5.0

“so reliable”

Pros

So easy to start working with. Even as a beginner, you can use it without running into any difficulty.

Cons

I don't have any real complaints about how the site performs; I just find the plan pricing a little high.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

AGH
Alan Guzman Hernandez

Marketing and Advertising, 1-10 employees

Less than a year

5.0

“building sites without a developer”

Pros

I love how much freedom it gives me to create and set up my websites without needing to hire and pay a programmer.

Cons

The part I don't really like is the mobile experience since the interface for editing sites on phones and tablets isn't very good.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JB
Joran Berkhout

Sporting Goods, 1-10 employees

Free Trial

4.0

“simple setup”

Pros

Getting my shop up and running with was one of the best parts. The whole setup feels easy and it connects well with pretty much anything you need for your store.

Cons

Most of its features worked quite well. If I had to point out one thing, compared with some other platforms, the theme designs could look a bit better.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

AL
Alicia larocque

Fine Art, 1-10 employees

Free Trial

3.0

“solid business tools, platform lock-in”

Pros

Launching a site wiht this takes a lot of the heavy lifting off your plate. It handles the setup, design, payment gateways and other essentials and it comes with strong features that really support running a business.

Cons

The downside is that once your site is built on the software, it's basically tied to the software. You can't really move it to another platform without losing the design and overall build so you should expect to keep paying monthly and stick with the software for as long as your site is active.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6