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Wix Website Builder Reviews

Claimed

Claimed

Total 3136 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

DM
donald madzinga

Automotive, 51-100 employees

Less than a year

4.0

“amazing templates”

Pros

One of the best parts of using the software was the huge selection of templates available which made it simple to pick one that matched exactly what I needed. I also really enjoyed the editor and builder especially because adding plugins takes very little time and feels easy.

Cons

It does a decent job with mobile optimization but there's still some room for improvement in that area.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

NE
Noe Estrada

Non-Profit Organization Management, 101-500 employees

More than a year

5.0

“professional websites at low cost”

Pros

Right from the start, this software makes building a professional-looking website feel simple. It helps direct you in ways that can draw customers to your site and the templates are very user friendly with a easy format. It looks elegant, stays affordable and feels like a must-have for any business or non-profit.

Cons

This feels like the ideal software for any business.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

VPM
Vo Phat Milton

Restaurants, 11-10 employees

More than a year

5.0

“fast setup”

Pros

Surprisingly quick to get a site up and running even with very little technical knowledge. There are plenty of features and templates to choose from and customizing pages is efficient and flexible.

Cons

It does feel a little expensive especially when you also need to pay extra for email addresses.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

A
Anonymous

Package/Freight Delivery, 11-10 employees

More than a year

4.0

“I like the customization”

Pros

Very easy to work with even for beginners and anyone can build their own website using its attractive templates. It also offers plenty of customization options and a wide variety of templates for different types of businesses.

Cons

Cost is on the higher side and I also don't like having to create a separate design for mobile.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

KS
Kareem Salah

Accounting, 1-10 employees

More than a year

4.0

“Good for e-commerce”

Pros

Starting off is easy and you don't need any IT skills to use it well. It works for all kinds of users, no matter their background and it offers solid value for the price. It's also one of the best options for building an e-commerce website.

Cons

The only setback is that third-party integrations can add extra costs and that's really the only issue.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

KD
Keegan Divant

Retail, 11-10 employees

More than a year

5.0

“Quite a capable site”

Pros

Even though it is a easy website builder, it's still fully capable of producing really attractive websites. I first chose it when a client needed a site put together in just a couple of days and they also wanted something they could handle on their own afterward. It was simple to walk them through and they ended up being really pleased with how the design turned out. If you already know your way around design and web principles, Editor X gives you the flexibility to build more advanced and customized websites.

Cons

From time to time, it does feel like you're getting nickel-and-dimed. It's a solid value at the beginning but once you start adding more features, the cost climbs pretty fast. Editor X is an excellent option for more experienced designers but that comes at an additional price too.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SS
Sushant Sharma

Luxury Goods & Jewelry, 51-100 employees

More than a year

5.0

“great for building your brand”

Pros

Has been excellent all around. I'd definitely recommend it to anyone looking to build their brand.

Cons

Pricing is a bit on the higher side but aside from that, the software works really well for just about every need.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

EP
Edina Pecsi

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

“no technical knowledge needed”

Pros

Right from the start, it made building a website feel very approachable. The templates look great and putting together your own site is simple even without any coding knowledge. That means you can create a professional-looking website on your own instead of paying someone else to do it. The the software app is also really useful since it lets you track real-time visitors on your site.

Cons

The only thing I'd want improved is the visitor analytics since they could offer a bit more detail.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SN
Susanne Noga

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

“website live in days”

Pros

Makes it simple to get a website up and running whether you're setting up an online store or starting a blog and it can all come together in just a few days.

Cons

I'd still like to see more preset graphic categories or design options but aside from that, it's a really solid platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SM
Stephanie May

Fine Art, 1-10 employees

Free Trial

5.0

“more customers”

Pros

Running my business has been a lot better with the software. It helps me attract more customers and the service has been really valuable for my growth. I've enjoyed using it and definitely plan to keep using the software.

Cons

Putting the website together does take a bit of time but considering how much you get from it, it's honestly hard for me to complain.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

PS
Prashant Sireesh

Architecture & Planning, 1-10 employees

More than a year

5.0

“great templates and freedom”

Pros

Right away, the template selection in it really impressed me and I absolutely loved using it. The interface is very user friendly and the best part is that I can design a website without needing to learn any coding. That feels amazing.

Cons

there's hardly anything to dislike about the software. I really don't see much that needs improvement.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

RP
Rajnish Prajapati

Writing and Editing, 1-10 employees

More than a year

5.0

“helpful grouping and free access”

Pros

The categorizing and grouping features are the most impressive part. We would definitely recommend the software from our side because it's free to use.

Cons

There really haven't been any difficult parts to use since everything feels easy.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

MM
Manav Mer

Information Technology and Services, 11-10 employees

More than a year

4.0

“friendly setup”

Pros

Using this tool feels very easy. It comes with a large collection of free templates and customizing them to match what we need is simple.

Cons

A downside is that even with the basic starter plan, the software ads still appear on the site. It also doesn't include an unlimited plan feature.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

MN
Morgan Nyren

Events Services, 11-10 employees

More than a year

5.0

“Editing with live updates”

Pros

The customizability on this platform is excellent and it's very user friendly. The real-time editing feature is also something I really enjoy.

Cons

The templates still need improvement especially when it comes to customization options and being able to change color schemes right from the start.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

KF
Karen Fischer

Information Technology and Services, 51-100 employees

Less than a year

5.0

“really shines”

Pros

Really shines with how many features it gives you especially the drag and drop editor that a lot of other web hosting platforms just do not have. Between the the software App Store and the API integrations, there is a huge range of things you can add and customize. It feels like the possibilities are almost endless when you are building a website with the software.

Cons

The only downside I have noticed is that since most website changes have to be done through the visual editor, it can lag if your internet connection is not very fast. That can make larger edits pretty frustrating when the page starts freezing every few minutes. With a good internet speed though, this usually is not an issue.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SK
Saminda Kotinkaduwa

Information Technology and Services, 1-10 employees

More than a year

5.0

“clean templates and pro features”

Pros

After trying quite a few website builders over the years, the software honestly feels like the best one I've used so far. The first thing that really sold me was the template collection. Unlike a lot of similar platforms, the software templates feel polished, modern, distinct and very relevant for today's web needs. They come across as very professional right from the start. I've got experience as a web developer and designer but I still have to say the platform is friendly enough that even a beginner can work with it comfortably. It would also be a solid choice for students who just need something capable and approachable. Another big plus is how much the software brings together in one place including things like domain registration and other essentials a developer usually needs. And for users with more advanced skills, the software also provides API integrations and support for things like payment gateways which makes it even more useful.

Cons

I'm really enjoying the software overall but the pricing does feel a bit high when you look at it from a global perspective. It may seem affordable for someone earning in the US or UK but for users in other parts of the world, it can be somewhat expensive.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

SM
Samuel Mong

Apparel & Fashion, 1-10 employees

Less than a year

5.0

“Has creative tools”

Pros

It comes with excellent templates, an impressive canvas and plenty of tools that let you accomplish a lot without spending much.

Cons

Up to this point, I haven't run into anything with the software that would make me want to step away from it. It has consistently been a really good fit for what I need.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AMB
Axel Martínez Buenrostro

Primary/Secondary Education, 500+ employees

More than a year

5.0

“fast website setup”

Pros

Building a website with the software is really quick and easy. Even if you don't have a clear design idea in mind, it helps guide you toward a solid-looking site.

Cons

I'd still like to see more variety in the available layouts and design features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AK
Arkadip Kundu

Computer Software, 11-10 employees

Less than a year

5.0

“plenty of design options”

Pros

There's a wide range of background colors and images here and since it's a free tool, it gives us plenty of opportunities to build websites in different ways.

Cons

A small downside is that the processing time could be a bit faster.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JM
Jones Mbuso

Marketing and Advertising, 1-10 employees

More than a year

5.0

“great drag and drop website builder”

Pros

It was the first platform I used to build my own website and it was a really good starting point. The drag and drop tools, along with the available templates, make the whole process very manageable for people who aren't technical.

Cons

Trying to build or edit a site from mobile is so frustrating since navigation feels pretty difficult there. I'm not sure if it's just me but I've only really been able to use it properly on a desktop.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10