
Wix Website Builder Reviews
Total 3136 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars27%
3
Stars7%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Automotive, 51-100 employees
Less than a year
“amazing templates”
Pros
One of the best parts of using the software was the huge selection of templates available which made it simple to pick one that matched exactly what I needed. I also really enjoyed the editor and builder especially because adding plugins takes very little time and feels easy.
Cons
It does a decent job with mobile optimization but there's still some room for improvement in that area.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Non-Profit Organization Management, 101-500 employees
More than a year
“professional websites at low cost”
Pros
Right from the start, this software makes building a professional-looking website feel simple. It helps direct you in ways that can draw customers to your site and the templates are very user friendly with a easy format. It looks elegant, stays affordable and feels like a must-have for any business or non-profit.
Cons
This feels like the ideal software for any business.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Restaurants, 11-10 employees
More than a year
“fast setup”
Pros
Surprisingly quick to get a site up and running even with very little technical knowledge. There are plenty of features and templates to choose from and customizing pages is efficient and flexible.
Cons
It does feel a little expensive especially when you also need to pay extra for email addresses.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Package/Freight Delivery, 11-10 employees
More than a year
“I like the customization”
Pros
Very easy to work with even for beginners and anyone can build their own website using its attractive templates. It also offers plenty of customization options and a wide variety of templates for different types of businesses.
Cons
Cost is on the higher side and I also don't like having to create a separate design for mobile.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Accounting, 1-10 employees
More than a year
“Good for e-commerce”
Pros
Starting off is easy and you don't need any IT skills to use it well. It works for all kinds of users, no matter their background and it offers solid value for the price. It's also one of the best options for building an e-commerce website.
Cons
The only setback is that third-party integrations can add extra costs and that's really the only issue.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Retail, 11-10 employees
More than a year
“Quite a capable site”
Pros
Even though it is a easy website builder, it's still fully capable of producing really attractive websites. I first chose it when a client needed a site put together in just a couple of days and they also wanted something they could handle on their own afterward. It was simple to walk them through and they ended up being really pleased with how the design turned out. If you already know your way around design and web principles, Editor X gives you the flexibility to build more advanced and customized websites.
Cons
From time to time, it does feel like you're getting nickel-and-dimed. It's a solid value at the beginning but once you start adding more features, the cost climbs pretty fast. Editor X is an excellent option for more experienced designers but that comes at an additional price too.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Luxury Goods & Jewelry, 51-100 employees
More than a year
“great for building your brand”
Pros
Has been excellent all around. I'd definitely recommend it to anyone looking to build their brand.
Cons
Pricing is a bit on the higher side but aside from that, the software works really well for just about every need.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 1-10 employees
More than a year
“no technical knowledge needed”
Pros
Right from the start, it made building a website feel very approachable. The templates look great and putting together your own site is simple even without any coding knowledge. That means you can create a professional-looking website on your own instead of paying someone else to do it. The the software app is also really useful since it lets you track real-time visitors on your site.
Cons
The only thing I'd want improved is the visitor analytics since they could offer a bit more detail.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 1-10 employees
More than a year
“website live in days”
Pros
Makes it simple to get a website up and running whether you're setting up an online store or starting a blog and it can all come together in just a few days.
Cons
I'd still like to see more preset graphic categories or design options but aside from that, it's a really solid platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Fine Art, 1-10 employees
Free Trial
“more customers”
Pros
Running my business has been a lot better with the software. It helps me attract more customers and the service has been really valuable for my growth. I've enjoyed using it and definitely plan to keep using the software.
Cons
Putting the website together does take a bit of time but considering how much you get from it, it's honestly hard for me to complain.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Architecture & Planning, 1-10 employees
More than a year
“great templates and freedom”
Pros
Right away, the template selection in it really impressed me and I absolutely loved using it. The interface is very user friendly and the best part is that I can design a website without needing to learn any coding. That feels amazing.
Cons
there's hardly anything to dislike about the software. I really don't see much that needs improvement.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Writing and Editing, 1-10 employees
More than a year
“helpful grouping and free access”
Pros
The categorizing and grouping features are the most impressive part. We would definitely recommend the software from our side because it's free to use.
Cons
There really haven't been any difficult parts to use since everything feels easy.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
10
Information Technology and Services, 11-10 employees
More than a year
“friendly setup”
Pros
Using this tool feels very easy. It comes with a large collection of free templates and customizing them to match what we need is simple.
Cons
A downside is that even with the basic starter plan, the software ads still appear on the site. It also doesn't include an unlimited plan feature.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Events Services, 11-10 employees
More than a year
“Editing with live updates”
Pros
The customizability on this platform is excellent and it's very user friendly. The real-time editing feature is also something I really enjoy.
Cons
The templates still need improvement especially when it comes to customization options and being able to change color schemes right from the start.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Information Technology and Services, 51-100 employees
Less than a year
“really shines”
Pros
Really shines with how many features it gives you especially the drag and drop editor that a lot of other web hosting platforms just do not have. Between the the software App Store and the API integrations, there is a huge range of things you can add and customize. It feels like the possibilities are almost endless when you are building a website with the software.
Cons
The only downside I have noticed is that since most website changes have to be done through the visual editor, it can lag if your internet connection is not very fast. That can make larger edits pretty frustrating when the page starts freezing every few minutes. With a good internet speed though, this usually is not an issue.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Information Technology and Services, 1-10 employees
More than a year
“clean templates and pro features”
Pros
After trying quite a few website builders over the years, the software honestly feels like the best one I've used so far. The first thing that really sold me was the template collection. Unlike a lot of similar platforms, the software templates feel polished, modern, distinct and very relevant for today's web needs. They come across as very professional right from the start. I've got experience as a web developer and designer but I still have to say the platform is friendly enough that even a beginner can work with it comfortably. It would also be a solid choice for students who just need something capable and approachable. Another big plus is how much the software brings together in one place including things like domain registration and other essentials a developer usually needs. And for users with more advanced skills, the software also provides API integrations and support for things like payment gateways which makes it even more useful.
Cons
I'm really enjoying the software overall but the pricing does feel a bit high when you look at it from a global perspective. It may seem affordable for someone earning in the US or UK but for users in other parts of the world, it can be somewhat expensive.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Apparel & Fashion, 1-10 employees
Less than a year
“Has creative tools”
Pros
It comes with excellent templates, an impressive canvas and plenty of tools that let you accomplish a lot without spending much.
Cons
Up to this point, I haven't run into anything with the software that would make me want to step away from it. It has consistently been a really good fit for what I need.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Primary/Secondary Education, 500+ employees
More than a year
“fast website setup”
Pros
Building a website with the software is really quick and easy. Even if you don't have a clear design idea in mind, it helps guide you toward a solid-looking site.
Cons
I'd still like to see more variety in the available layouts and design features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Computer Software, 11-10 employees
Less than a year
“plenty of design options”
Pros
There's a wide range of background colors and images here and since it's a free tool, it gives us plenty of opportunities to build websites in different ways.
Cons
A small downside is that the processing time could be a bit faster.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 1-10 employees
More than a year
“great drag and drop website builder”
Pros
It was the first platform I used to build my own website and it was a really good starting point. The drag and drop tools, along with the available templates, make the whole process very manageable for people who aren't technical.
Cons
Trying to build or edit a site from mobile is so frustrating since navigation feels pretty difficult there. I'm not sure if it's just me but I've only really been able to use it properly on a desktop.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10