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Wix Website Builder Reviews

Claimed

Claimed

Total 3136 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

KR
Karen Ribas

Education Management, 1-10 employees

Free Trial

3.0

“hard to figure”

Pros

Nothing really stands out as a favorite feature for me.

Cons

I can't point to one specific feature I disliked the most either but overall the platform felt somewhat difficult to use. I'm pretty tech-savvy so if I'm struggling to make proper use of all the features, then people who aren't as comfortable with this kind of stuff will probably have an even harder time.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

6

Functionality

5

JF
Juliette Fourie

Media Production, 1-10 employees

More than a year

4.0

“My review”

Pros

The graphic design side is really appealing and building your own website feels very easy. It's also a big plus that you can secure your own domain right through the platform.

Cons

At times the layout can feel a bit confusing and getting around certain sections isn't always as accessible as it should be.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

A
Anonymous

Entertainment, 1-10 employees

Less than 6 months

3.0

“affordable builder with limits”

Pros

After hearing a lot of positive things about this software, I decided to give it a try while helping a client with her website since she didn't have time to handle it herself. Overall it's a really solid option for building your own site. It offers a lot of features for a fairly low price and I was able to put together a decent-looking website with it.

Cons

In the end though I moved to a different platform because customizing the site the way I wanted was harder than expected. Some of the tools and features felt confusing and I could never quite get the final result I was aiming for.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

6

Functionality

5

MS
Marco Sarmiento

Retail, 1-10 employees

More than a year

3.0

“Accessible templates but limited editing”

Pros

It is a website builder made for people who know nothing about coding since its predefined templates guide you through the process. You really only need to know what your site will be about and it shows you templates that fit those needs. The platform feels very accessible because of its clean interface and with just a few clicks and some basic answers, you can already have your website ready. If you want a site with a more professional look, you also have the option to upgrade to a premium plan or hire a professional.

Cons

Biggest limitation is in how much you can edit the templates. I can change the layout and style but I can't modify the code so if I want something different, I have to choose another preset site format instead. There's also no option to integrate it with a third-party application. On top of that, the upgrade pricing feels a bit expensive compared to competitors especially when you look at the amount of storage included.

Rating Distribution

Ease of use

6

Value for money

4

Customer Support

6

Functionality

4

MS
Malary Stevens

Consumer Services, 1-10 employees

Less than a year

4.0

“tons of design freedom”

Pros

One of the best parts of using it is how many ways it lets you customize your site. There's a huge range of options and it honestly feels like it offers more variety than most other website builders out there.

Cons

The editor does lag sometimes although I've noticed the software has been improving its speed over time.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

SG
Saksham Garg

Marketing and Advertising, 51-100 employees

More than a year

5.0

“Quick performance”

Pros

Gives users a premium way to create and design a really attractive website. The upgraded templates look polished and the drag and drop builder makes the design process very convenient. It also does a good job with website security without slowing performance down.

Cons

It includes an SEO wizard to guide users with search engine optimization but its SEO approach feels outdated and could use an update. It would also be better if more tools were available for content optimization and speed management.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

PF
Patrik Fafejta

Internet, 1-10 employees

More than a year

5.0

“perfect fit for simple sites”

Pros

A couple of years back a friend of mine needed a basic website he could handle on his own. I checked out a few different options, trying to find something that would make things as easy as possible for him. In the end, the software turned out to be the best match for what he needed. We built the site together in just a few days and after that he was able to manage everything himself without needing my help.

Cons

The only downside for me was that the service felt relatively expensive compared with other platforms. That said for what he needed, the price really wasn't an issue.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

A
Anonymous

E-Learning, 51-100 employees

Less than a year

5.0

“flexible features, pricey upgrades”

Pros

One thing that really works well is how the features connect with each other. It lets us build on our ideas and make the most of the platform by using one feature after another or even combining up to five features within the product.

Cons

There is not much to complain about with this software, except for the cost. The expenses add up whenever we want to try out new features so I really hope they can make it more affordable.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

SB
Shane Bailey

Entertainment, 1-10 employees

More than a year

5.0

“Coding freedom”

Pros

Coding on this platform feels very easy and the possibilities with what you can build seem endless.

Cons

Everything about it works well for me and it keeps improving all the time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

YF
YoYo Fu

Marketing and Advertising, 1-10 employees

More than a year

4.0

“make sites without much effort”

Pros

Feels very approachable for beginners and with how much they advertise, a lot of people end up trying it first. It originally started out as a Flash-based site builder which obviously didn't work out but now it has shifted into a standard website and landing page builder like the rest of the market. It works pretty much the way you'd expect from that type of platform and the templates make it simple to put together designs that look polished without much effort.

Cons

The weak spot is SEO. Its SEO capabilities just are not as strong or as deep as what you get with WordPress.org or WordPress.com. Because of that, we've had to move multiple clients away from the software when long-term SEO performance became important. If SEO is a priority and you don't want to host your own CMS, I'd point people toward WordPress.com instead.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

DS
Donna Stone

Education Management, 1-10 employees

More than a year

5.0

“Good results”

Pros

Building a useful, productive interface with it feels very easy because the platform is extremely user friendly.

Cons

Since there are so many templates available it would be much better if switching from one template to another didn't require rebuilding the site.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MVDL
Mariske Van Der Lith

Information Technology and Services, 1-10 employees

More than a year

5.0

“made a website so quickly!”

Pros

Beginning with this tool took almost no time and using it has been just as easy. It lets me put together websites for my clients quickly which really helps shorten my turnaround time when delivering the finished product. It's the platform I rely on whenever I need to build a website fast.

Cons

I haven't run into anything to dislike about the software. I use it every day and up to this point, I still haven't found any part of it that I'm unhappy with.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AP
Andrei Piscitelli

Education Management, 500+ employees

More than a year

5.0

“versatile tools for small businesses”

Pros

There's a wide range of services available at different price points and they genuinely feel worth paying for. It covers a little bit of everything which makes it a really solid option for individuals and small businesses.

Cons

It isn't really suited for large-scale websites or bigger companies since it doesn't provide the level of support needed for that.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

KP
Keann Potter

Medical Devices, 1-10 employees

More than a year

4.0

“user friendly”

Pros

Starting with this solution feels simple and user friendly. The dashboard comes with plenty of useful features and having a mobile app available on your phone is a really nice bonus.

Cons

At times I still need a bit more support when trying to learn newer features and it would help to have better tips around customization for SEO and similar settings beyond just the video clips they provide.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

JV
Jose Vivaldo

Electrical/Electronic Manufacturing, 500+ employees

More than a year

5.0

“Flexible ways to reach customers”

Pros

Gives me plenty of different options to communicate my needs and messages to customers which makes it really useful for connecting with people in different ways.

Cons

Part I liked least was building the website itself. I felt there should be more clearly categorized information to make the site creation process easier to follow.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Transportation/Trucking/Railroad, 1-10 employees

More than a year

5.0

“accessible website setup”

Pros

Initiating this software was the best part. I had never bought website software or used any kind of site builder before but I never really felt lost or unsure about what to do next. Everything was laid out in a way that made the whole process feel very approachable.

Cons

I did not like the constant upselling. It often felt like I was being pushed to spend more, whether it was for a premium template or access to certain customer support features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A
Anonymous

Information Technology and Services, 11-10 employees

Less than a year

4.0

“User friendly site builder”

Pros

Building a landing page or full website feels very easy. The platform is really user friendly and most of the work is done through drag and drop which makes the whole process simple and convenient.

Cons

No major complaints about the platform but I do wish it included more widgets to make the development process even more flexible and creative.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AM
Astridah Mulenga

Apparel & Fashion, 1-10 employees

Free Trial

5.0

“simple setup that just works”

Pros

Jumping into the tool is easy for just about anyone. You do not need to be particularly tech-savvy to set it up and the free trial does not require entering any debit or credit card details which is a big plus. Even with that, it still works perfectly.

Cons

The built-in template selection for customization is somewhat limited.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JA
Jeremy Avenarius

Design, 1-10 employees

More than a year

3.0

“Pricing outweighs flexibility”

Pros

It lets you add features like a blog, calendar booking and a shopping cart without much trouble. It also does a solid job guiding users through connecting a domain, thanks to the step by step videos. Managing pages and handling SEO is easy and pulling in data from a database is fairly simple as well.

Cons

Lowest priced plan is still quite expensive and it feels very stripped down. If you want any real functions, you have to move up to a much pricier plan. Responsive design is also one of the weaker areas. Mobile design options are restricted and sometimes the layout shifts for no clear reason which means checking both desktop and mobile after even tiny page edits. There's no option to add custom CSS. The photo editor is pretty limited and can be heavy on computer resources. It's also frustrating that you have to place the database icon on the page just to make use of a database.

Rating Distribution

Ease of use

6

Value for money

4

Customer Support

6

Functionality

4

SH
Sohaib Haider

Retail, 500+ employees

Less than a year

5.0

“great features”

Pros

Every feature on this platform has been really impressive and the whole thing is very simple to use.

Cons

I didn't notice anything negative about this platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10