
Wix Website Builder Reviews
Total 3136 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars27%
3
Stars7%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Broadcast Media, 1-10 employees
More than a year
“reliable builder for small teams”
Pros
Building a website with it feels much more accessible for smaller organizations that do not have in-house resources. They also keep rolling out new features consistently and seem to genuinely listen to their user community when improving the product and overall experience.
Cons
Sometimes arranging elements properly during the design process can be frustrating. Different sections of the site occasionally snap into odd positions when I try moving them around.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Performing Arts, 1-10 employees
Less than 6 months
“So valuable!”
Pros
Running a freelance business it has been really useful for getting a website up and running. It covers what I need with a solid range of templates and the ability to customize them. Another thing that adds a lot of value is the option to manage the domain directly through the software. I also appreciate that the editor lets me work on the mobile version of the site separately which is a big plus.
Cons
A few of the templates can feel a bit rigid so it is not always possible to adjust every design element exactly the way you want. Managing the site can also seem a little overwhelming at first but after spending some time with it, the platform becomes much clearer. Once you get used to it, it turns out to be very detailed and offers strong site management tools.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Computer & Network Security, 1-10 employees
More than a year
“Many useful features”
Pros
Is a really strong website builder with plenty of useful features and options for creating a website exactly the way you want.
Cons
There's nothing I'd change the software works really well as it is.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 1-10 employees
Less than a year
“creative templates and custom colors”
Pros
Every template has a creative, user friendly layout and the color combinations can be adjusted to match exactly what I want. It comes packed with a lot of impressive features.
Cons
Don't recall any bad experiences with it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Wholesale, 1-10 employees
More than a year
“great drag and drop builder”
Pros
Getting started with the software felt incredibly easy thanks to the drag and drop editor which is especially welcoming for anyone new to website design. Compared with platforms like WordPress that can take a while to learn, the software had me building and publishing in just a few minutes.
Cons
I've had a hard time coming up with any real downside because every kind of website I've needed to make has been possible with the software. It has consistently delivered what I wanted so I really haven't run into any meaningful faults.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Veterinary, 1-10 employees
Less than a year
“easy to make your site”
Pros
Even without much knowledge of website design, I was still able to build a good site for my business with the software and that's been the best part of using it.
Cons
I'd just like to see a few more template options available.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Marketing and Advertising, 51-100 employees
Less than a year
“Polished UI”
Pros
Everything feels neatly arranged which makes the platform simple to figure out and use. The interface is also better than average and gives the whole experience a polished feel.
Cons
There are quite a few alternatives to the software that offer a wider range of options.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Computer Software, 1-10 employees
More than a year
“simple steps to develop a site”
Pros
It is one of the best tools for building websites. It lets just about anyone create their own site through a few simple steps which makes the whole process very approachable.
Cons
Nothing that stands out to me as a downside. It seems to include all the features needed these days to build an attractive website.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Apparel & Fashion, 1-10 employees
More than a year
“Easy setup”
Pros
Diving into this software was very easy even without any website-building experience. The platform felt simple to use and the customer service team was very helpful whenever I needed assistance.
Cons
I did run into a few limitations while working with one of the premade templates.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Health, Wellness and Fitness, 51-100 employees
More than a year
“range of styles offered”
Pros
Being able to use our own template designs is a big advantage. It also offers a wide range of styles, services and integrations wherever they're needed. On top of that, the pricing is quite low compared to other similar software.
Cons
The only downside is that the media features feel limited when it comes to wrapping images.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Arts and Crafts, 1-10 employees
Less than a year
“excellent platform”
Pros
Starting off is easy and the interface is simple to move around in. Even basic edits end up looking polished and professional which makes it especially helpful for beginners.
Cons
I just wish there were a few more customization options for layouts and formats so it wasn't as noticeable which platform the site was built on.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Management Consulting, 1-10 employees
More than a year
“Create sites all by yourself!”
Pros
Out of all the website builders I've tried, this one has been the simplest to work with. It gives you plenty of options and if you want to build a site completely from scratch, you can do that too. There's also a huge selection of templates available and they're customizable enough to tweak however you need.
Cons
The only limitation I've run into is the Constant Contact integration which only works through a lightbox. It would be much better to have more integration options available.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 1-10 employees
More than a year
“quick website launch”
Pros
A simple, easy way to put together and launch a website quickly. It's very much a what-you-see-is-what-you-get kind of builder.
Cons
It's not really the right choice for anyone who needs more advanced features or deeper functions.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
5
Computer Software, 1-10 employees
Less than a year
“Standout features”
Pros
Compared with other website builders, the software offers a broader mix of styles, services and integrations in a way that feels more direct and efficient. I really appreciate being able to customize my site however I want and features like reservations event tools and more detailed layout options make it easier for a business to stand out. The best part is that none of this requires coding knowledge which makes the whole platform feel approachable. In a category that can get overwhelming fast, the software stays accessible and beginner friendly.
Cons
The downside is that many add-ons, including some that feel pretty essential, require upgrading so it can stop being an affordable option very quickly. That trade-off is frustrating and not really one most people want to make. Support is also very limited, almost to the point of being unavailable so things are fine only if you never run into questions or problems. Once an issue comes up and you actually need help, the experience is far from enjoyable. There is a fairly detailed FAQ and help center but it still leaves out a lot of common situations.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Hospitality, 51-100 employees
More than a year
“easy to use”
Pros
Pretty easy to figure out so there's really no need for training or any professional background to begin using it.
Cons
An annoying part is that the editor often takes quite a while to load and I'm not convinced it's related to my internet connection.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Design, 1-10 employees
More than a year
“invoice tracking works brilliantly”
Pros
It's really useful being able to monitor the invoices we send out and see when a customer has actually opened them.
Cons
One thing that would make it better is having the option to create invoice drafts without needing to enter a contact address especially in the early stages with a customer when we just need a placeholder with sample pricing.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Telecommunications, 11-10 employees
Less than 6 months
“Lightweight”
Pros
Using it feels very easy and it runs lightly on our PCs without weighing them down.
Cons
It can feel a bit too basic at times and we'd really like to see more layouts along with additional tools and management options.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Publishing, 1-10 employees
More than a year
“helpful tutorials”
Pros
Gives you plenty of important options to add to your website including most of the popular features designers are using right now. The tutorials are really helpful too. If you're ready to spend some time learning the platform, you can end up with a website that looks polished and works very well.
Cons
Even though it's marketed as being simple to use, there are things you need to adjust to. Building everything out also takes more time than you may expect.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Broadcast Media, 1-10 employees
Less than a year
“no coding needed”
Pros
Building a site with this software feels very easy even without any background in coding or web development. It's simple to figure out, user friendly and honestly a real game changer in the website industry.
Cons
A few of the design features feel somewhat limited especially when it comes to customization. There are only a small number of themes to choose from and I'm not able to add extra features beyond what's already included.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Higher Education, 1-10 employees
More than a year
“solid option”
Pros
Is a really solid option for anyone who doesn't have a lot of technical experience but still wants to put together an impressive website. It's easy for both the organization managing the site and the people using it on the front end. There are plenty of modern, attractive templates and design choices available so you can create a polished, high-end website from the ground up without all the usual stress.
Cons
There are a handful of design limitations that can feel a little restrictive creatively while building the site but they're minor and not a serious issue.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10