Alex Moffitt
Mechanical or Industrial Engineering, 1-10 employees
More than a year
“what a software!”
Pros
The plug-and-play templates are excellent and the customer support has been wonderful as well. I'd definitely recommend the software to anyone who wants to build a website quickly.
Cons
Overall everything works really well. The only downside is that it's a bit expensive but you do get what you pay for if you need those features.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Captain Mike McKenzie
Leisure, Travel & Tourism, 1-10 employees
Less than 6 months
“has polished look”
Pros
Getting started with the software felt very easy thanks to the clear guidance, well-designed templates, useful add-ons and background color options. The whole platform looks polished and professional which really helped when putting everything together.
Cons
I honestly didn't run into any issues. Everything was simple to follow, there were plenty of useful options to choose from and I really loved being able to preview the site before publishing it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Philip Amiri
E-Learning, 1-10 employees
Less than 6 months
“professional sites in minutes”
Pros
Building a professional website with the software is really easy and I can put one together quickly without needing any technical background. The design flexibility, templates and integrations make creating a modern, polished, high-quality site feel very simple.
Cons
Some of the more advanced features are only available on premium plans and some customization options are still more limited than what you can do with a fully custom-coded website.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Tonia Dorrington
Photography, 1-10 employees
Less than a year
“Amazing help”
Pros
Is easy to use and gives you a lot of room to customize your site. Any time I've run into a problem and reached out through live chat, the support team has been friendly, helpful and able to resolve the issue every single time.
Cons
A few features can be a bit less accessible to set up but there are plenty of helpful guides available and when that's not enough, the customer service team is excellent.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Education Management, 1-10 employees
More than a year
“free setup”
Pros
One thing I really appreciate is being able to build my websites for free while also having a good selection of professional-looking templates to choose from.
Cons
Getting the templates set up was a bit confusing at times. I would occasionally get stuck on certain parts of a template and whenever I tried to edit or change them, it felt difficult to figure out.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Lena W
Leisure, Travel & Tourism, 1-10 employees
More than a year
“fun website tools”
Pros
Building my website with the software was a really enjoyable experience. It comes with plenty of features and tools to get everything set up and the whole process felt simple, fun and very easy to use.
Cons
I honestly didn't run into any downsides while using it. I enjoyed the whole process and it was very simple to understand and figure out from the start.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Justine Renault
Design, 1-10 employees
Less than a year
“Capable tool”
Pros
Coming from WordPress, the software has a lot going for it. Building a site feels much simpler and there's no need to deal with plugins or Elementor. I really enjoyed working with an editor that feels so accessible.
Cons
It's still a fairly closed system. When I tried to move my portfolio to Hostinger, I realized all of the content would have been lost since it doesn't use the same editor.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hannah Young
Design, 11-10 employees
Less than 6 months
“make good websites”
Pros
Provides a solid option for building a website from a template and there are plenty of free templates available to pick from.
Cons
Getting started felt fairly tricky and time-consuming and it took me quite a while to understand the basic functions and figure out how everything works.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
6
Functionality
6
Michal Kowalski
Education Management, 1-10 employees
Free Trial
“no coding needed”
Pros
The interface feels very accessible so building and customizing a website was easy. Even without any coding knowledge, I was still able to create my website on my own.
Cons
The more advanced features come with paid plans. You also do not get much control over the code but that is not a major problem if you do not know how to code.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Adesubomi Williams
Architecture & Planning, 11-10 employees
More than a year
“great experience”
Pros
Building a website with the software has been very easy and the overall customer experience has been absolutely excellent. Thumbs up.
Cons
After using the software for 6 years, I honestly haven't run into anything negative. Even when I expected customer support not to reply, they got back to me and handled everything perfectly from start to finish.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Keith Orzechowski
Computer Hardware, 1-10 employees
Free Trial
“helpful payroll”
Pros
Works well as a service for businesses that want to provide insurance to employees and manage payroll for those who need it.
Cons
It seems more geared toward medium-sized and larger companies that want to offer insurance and other benefits, rather than small businesses.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Chelsea Gray
Health, Wellness and Fitness, 11-10 employees
More than a year
“Quick publishing”
Pros
Building a professional website with the software feels easy thanks to its drag and drop editor. The templates have a modern look, customization gives plenty of flexibility and it doesn't take long to design and publish a polished site.
Cons
Some of the more advanced capabilities are restricted unless you upgrade. Performance and SEO settings also aren't as strong as on some competing platforms which becomes more noticeable for larger or expanding websites.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Clorrisa Brooks
Food & Beverages, 1-10 employees
More than a year
“kind support”
Pros
Even though I'd run into issues before their customer support team assisted me with genuine kindness and real expertise. I really appreciate the help, thank you so much!
Cons
At this point, the only concern has been the follow-through on something that had already been agreed to. Hopefully, that gets sorted out soon.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Laurent Galichet
Publishing, 1-10 employees
Less than 6 months
“great templates and smart AI”
Pros
Using the software has been a really positive experience because the platform is accessible, the customer service is helpful and the features are solid. The overall design and feel of the builder are excellent, the variety of website templates is impressive and the AI text suggestion tool seems very well trained.
Cons
Only issue I ran into happened at checkout. I was expecting to be charged monthly but the full annual amount was taken at once even though I'm fairly sure I had chosen the monthly option.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Jonny Reiser
Real Estate, 1-10 employees
Less than a year
“excellent domain setup”
Pros
The customer service team helped me get the domain connected for my website and I really can't thank them enough for the support!
Cons
The customer service is outstanding and the team works hard to make sure customer expectations are handled quickly.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
kimberly Miller
Cosmetics, 1-10 employees
More than a year
“strong customization, billing frustration”
Pros
There's a lot of room for customization and building things yourself is a nice part of it. The extra apps available to download also add more flexibility and the mobile app can be customized as well.
Cons
A serious problem was an unauthorized automatic payment that ended up getting my bank account closed. I really did not appreciate that at all and honestly I should have taken them to court over it.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Haroon Siddiqui
Building Materials, 1-10 employees
More than a year
“best software”
Pros
Right from the start, the software felt clean and easy to use. The layout is accessible so navigating the platform and managing a website doesn't take much effort. On top of that, the customer service team is responsive, well informed and genuinely helpful whenever support is needed. Overall the software makes building and running a site feel simple and efficient.
Cons
There really aren't any major downsides. The large number of features can seem a bit overwhelming at first but it gets much better once you spend some time with it. The one area that could use improvement is mobile responsiveness.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Accounting, 1-10 employees
Less than a year
“so creative”
Pros
Building a professional-looking site feels very easy with the drag and drop editor. I can place everything exactly where I want it and I don't need any coding knowledge to get the result I'm after.
Cons
Once you start adding a lot of features, the builder can become a bit slow to load. Another limitation is that after the site is live, switching to a different template isn't an option.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Shantinique Rolle
Retail, 1-10 employees
More than a year
“versatile features and smooth links”
Pros
Compared with other website builders and domain platforms, the software really stood out because of its features. I was able to add other links into my page layout without any trouble and everything fit in smoothly.
Cons
I don't have any complaints. I've used the software for two different businesses and it worked really well for both of them without any issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Mandeep Atkar
Health, Wellness and Fitness, 1-10 employees
Less than a year
“great tools for my business”
Pros
Running my business with the software has been really easy. The features are very user friendly and my website is simple for clients to figure out so they can quickly find the information they need and make bookings. I also appreciate being able to monitor my business from my phone whenever I need to. Customizing the site on my own is clear and manageable and whenever I've needed support, customer service has been incredibly helpful and guided me every step of the way.
Cons
Choosing the software for my business venture turned out to be the right decision. I honestly haven't had a moment where I felt I made the wrong choice using the software as my business platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
