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Wix Website Builder Reviews

Claimed

Claimed

Total 3136 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

ES
Elizabeth Smith

Retail, 1-10 employees

Less than a year

5.0

“simple setup”

Pros

So easy to work with and the setup process was simple to work through.

Cons

A few of the templates felt more difficult to use than others.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

SAP
Susan Almon Pesch

Marketing and Advertising, 1-10 employees

More than a year

4.0

“versatile design tools”

Pros

Coming from a BFA graphic design background and working in marketing consulting, I used to depend on WordPress tech specialists to build websites for my clients. That setup was frustrating because the design limitations felt restrictive and the overall look was often dull. With the software, that changed. The modern templates are highly customizable and I can quickly add and arrange text blocks, strips, gallery layouts, videos, forms and more with drag and drop tools. There are also plenty of apps available, along with SEO and Google visibility tools which adds a lot of value. I no longer need to pay a third party for the website-building portion and even editing the mobile version feels accessible. On top of that, it comes with CRM features, email and content marketing templates, analytics and more so it feels like a real win-win platform.

Cons

The one thing I really wish it had is text wrapping around images. I was told that adding that feature would interfere with the automatic mobile conversion which is understandable. I'd also love to have a shared media library available across all of my websites since right now each site has its own separate one. I know Square Space offers that but it still doesn't include many of the other features in the software that I rely on.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

AS
Amy Slone

Consumer Services, 1-10 employees

More than a year

5.0

“affordable platform”

Pros

Running a small startup on a tight budget, the software has been a great fit. The platform is affordable and gives you a really strong website builder that's simple to work with, update and customize. One thing I really appreciate is being able to adjust both the desktop and mobile versions separately which helps make sure the site works properly and looks polished on any device. I honestly couldn't be happier with the software.

Cons

Can't think of anything I dislike or any problems I've run into while using this. It feels very well built thoughtfully designed and easy to use especially for the price.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

AS
Ayush Sharma

Graphic Design, 11-10 employees

More than a year

5.0

“Perfect for portfolio sites”

Pros

As a graphic designer, I needed a place to present my portfolio and projects and the software has been the best choice for that. If you don't know how to code a website and also don't want to pay a web developer, it's a really solid option. Building a site with the software is very simple since you can use drag and drop tools and shape the design however you want. The third-party plugin integrations are also very strong. On top of that, the social media integration and SEO tools help bring more traffic to the site. the software offers a simple, fluid workspace that makes the whole process work really well. I'm very happy with the service.

Cons

Don't really have any complaints because everything felt very fluid and worked really well. Most of the time, you probably won't run into any UI issues and if anything does come up, customer support is there and has been good.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

LAD
Leigh Ann David

Consumer Goods, 1-10 employees

More than a year

5.0

“professional site without the cost”

Pros

Starting out with it feels very easy and the end result looks polished and professional.

Cons

I love it because it lets me have a professional looking website without paying a professional-level price and so I don't really have any complaints.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

WA
Wilgrace Abad

Food Production, 51-100 employees

Less than a year

5.0

“My recommendation!”

Pros

It is a platform I'd gladly recommend because it offers hundreds of widgets along with a huge range of impressive designs and templates for building a website. It's very beginner friendly so even people without any web design background can still put together a really attractive website for free. The Editor X interface looks great, feels modern and gives you plenty of creative ideas for what you can build and customize on your site.

Cons

The only issue I run into from time to time is that the software can be a bit demanding on hardware. It works best when you're using a desktop or a laptop with higher specs and it also needs a fairly stable internet connection to perform well.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

GM
godday Mayor

Online Media, 1-10 employees

More than a year

5.0

“customize pre made templates”

Pros

One of the best parts of using the software is how simple it is to customize the pre-designed templates and it also connects really well with eCommerce products.

Cons

The only downside with the software is that the starter plan still leaves ads displayed on the website.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CT
Caitlin Taylor

Retail, 1-10 employees

More than a year

4.0

“has soo many features”

Pros

the software comes with a lot of essential features which is a big reason we chose it for building our website. The chat box lets us talk directly with customers while they're browsing and the drag and drop editor makes it possible to design the site visually without needing any coding knowledge.

Cons

At the moment, the software still doesn't provide a drop-down menu but they keep adding new features regularly and this small inconvenience is far outweighed by all the benefits.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

AG
Anne Groom

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

“professional site for solo work”

Pros

Running a business on my own, I'm not especially tech-savvy so the software has been really helpful for putting together a landing page my clients can visit. It gives them a simple way to complete forms and it helps me present myself in a much more professional way online even as a sole proprietor.

Cons

At times, the client details I need for sending emails aren't all in one place which has caused a few mix-ups.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CG
Caio Gogolla

Architecture & Planning, 1-10 employees

More than a year

5.0

“Secure and budget friendly”

Pros

Using the software has helped cut costs while boosting productivity at the same time. It also gives me confidence when it comes to keeping data secure.

Cons

One frustrating limitation with the software is that after you pick a website template, you can't switch to a different one later.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MP
Moss Phakathi

Telecommunications, 51-100 employees

More than a year

5.0

“Allows creativity”

Pros

Comes with high-quality templates and that's one of the things I enjoy most about it. They're polished right out of the box but they also give you plenty of room to build something original and make the site your own.

Cons

I don't have any real complaints about the software. If anything, I'd just love to see them roll out even more features because I'm curious to see what else they could add.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

PS
Pasha Samuels

Consumer Services, 1-10 employees

More than a year

5.0

“Good option”

Pros

It offers an outstanding set of ecommerce features which makes it a great option if you're planning to launch an online store.

Cons

If you're thinking about long-term scalability, you may end up paying extra to add third-party apps.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DR
Dianna Robinson

Retail, 1-10 employees

More than a year

5.0

“comfotable to work with”

Pros

Feels accessible and very user friendly which makes building and managing a site much more comfortable. The training available on YouTube is also a big plus and makes it even easier to learn.

Cons

I haven't had any issues with the software. I'm happy with everything it offers and don't really have any complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JJ
JadeLeigh Jackson

E-Learning, 1-10 employees

More than a year

5.0

“user friendly”

Pros

This platform feels very user friendly and the ready made templates are the part I enjoy the most.

Cons

The thing I like least about it is how slowly new features get added. They do have a "wishlist" form but the requests never really seem to get implemented.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

BA
Binny Agarwal

Writing and Editing, 1-10 employees

More than a year

5.0

“stylish professional website designs”

Pros

The software offers attractive, polished website designs that look professional and give sites a very elegant appearance.

Cons

Plugin and extension selection feels a bit limited in variety compared with what's available in WordPress.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

FM
Fabian Mendez

Real Estate, 1-10 employees

More than a year

5.0

“great website editing tools”

Pros

Website editing tools are really simple to use which makes customizing things much more enjoyable. I'd definitely recommend the software to anyone who wants to add their own personal touches to a website.

Cons

Right now, there are a few features we just don't use but that's not because there's anything wrong with them.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

BC
Briana Clark

Health, Wellness and Fitness, 1-10 employees

Less than a year

5.0

“helpful alerts and sales tracking”

Pros

Using the software has been really convenient. It notifies me whenever there are new visitors on my account, keeps track of my sales and site traffic and gives me a clear breakdown of everything. I also get notified immediately when an order comes in.

Cons

At times, it can be a little difficult to move products around when adding them.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

BH
Brandon Harvey

Motion Pictures and Film, 1-10 employees

More than a year

5.0

“Flexible design freedom”

Pros

Being able to go beyond the standard templates is a big plus with the software. If you know some coding or prefer using the more advanced drag and drop editor, you can build just about any kind of design you want instead of being boxed into preset layouts.

Cons

The biggest downside for me is that the software does not support a lot of external programs. Because of that, it becomes much harder to set up the systems I prefer to use especially when looking for things like rental platforms, eCommerce tools or live chat integrations.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

HA
Harsh Antala

Business Supplies and Equipment, 1-10 employees

More than a year

5.0

“affordable”

Pros

Building a site with the software feels very easy because the process is simple and convenient. Pretty much anyone can create a website with it even without being a programmer or IT specialist. It almost feels like making art while designing pages. It also works well for creating ecommerce websites and the inventory management system is reliable and simple to handle. If you want to build your own website but don't know where to start, the software is a solid option because it lets people do it themselves without much difficulty. On top of that, it's affordable which makes it even more appealing.

Cons

Works really well for most people but it does come with some limits. It's fine for regular or standard traffic though if your website is expected to handle very high traffic, then it may not be the best choice.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DP
Dinakar Potta

Design, 1-10 employees

More than a year

4.0

“Polished UI”

Pros

the software is one of the top website builders available right now. The platform is very user friendly, with drag and drop tools, automations, affordable pricing, external app integrations and a really polished interface.

Cons

I've noticed a drawback even after using it for a long time and that is the customer support. Their support team tends to respond late and that has been my main issue with the service.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8