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Wix Website Builder Reviews

Claimed

Claimed

Total 3136 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Real Estate, 51-100 employees

Less than a year

5.0

“No trouble at all!”

Pros

Building and updating a website with the software feels really simple. I can move around the dashboard, edit things and add products without any trouble. Even someone who isn't very tech-savvy can still use it and put together a website from scratch.

Cons

The blog management side can feel a little outdated and tends to glitch at times. There are also moments when the app throws loading errors and RSVP event updates do not always sync the way they should.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

PR
Petar Radulovic

Education Management, 11-10 employees

More than a year

5.0

“so easy!”

Pros

To get pages set up, edited and published is incredibly easy.

Cons

Built-in tables only allow up to 10 fields by default which makes it hard to create anything beyond a very basic customer questionnaire.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

BS
Bethany Sapp

Animation, 1-10 employees

Less than a year

3.0

“Pricey selling plans”

Pros

Designing a site with it feels pretty easy and it's especially useful if you don't know how to code but still want to build your own website from scratch.

Cons

The downside is that it gets too expensive when you're just starting out and want to sell products since you have to pay for an upgrade before you can actually begin selling.

Rating Distribution

Ease of use

6

Value for money

4

Customer Support

6

Functionality

6

DM
Daniel Mizr

Internet, 1-10 employees

More than a year

5.0

“happy with it”

Pros

Makes it possible to build a website for free which is a huge plus. Even with just a basic understanding of web design, putting a site together feels very doable. My favorite part is the drag and drop editor because it makes page design really simple. You don't need any coding knowledge at all and that removes a lot of the usual trouble. There's also a big selection of high-quality templates to start from and you can customize them however you want. With all the available layouts and design elements, creating a marketing funnel or sales funnel can be done surprisingly quickly.

Cons

One part that can get tricky is adjusting fonts and colors for the mobile version when the site is built on a desktop. If you don't have more advanced, developer-level knowledge of mobile formatting in the software, setting up things like the service terms for what you offer can be difficult to format properly.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

SB
Susan Baze

Automotive, 1-10 employees

More than a year

4.0

“Don't need a developer”

Pros

Being able to build a website that looks professional without paying to hire a developer is a huge advantage.

Cons

It would be even better if there were more customization options to choose from.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

AD
Alisha Dreese

Restaurants, 11-50 employees

More than a year

5.0

“used it without training”

Pros

When we needed to build our first company website, the software made the whole process incredibly simple. Even with absolutely no computer background or formal training, I was still able to put together a professional looking, fully functional site in just a few days.

Cons

I don't have any complaints about this product at all. I'd definitely recommend it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PP
Patrick Patrick

Individual & Family Services, 1-10 employees

More than a year

4.0

“good booking features”

Pros

The booking features are probably my favorite part, along with how simple the whole website-building process is. Coming in with absolutely no background in software development, I was still able to follow the setup step by step and create a website that looked professional and worked really well especially for service-based businesses and subscription models.

Cons

There are a few downsides with the software. The pricing felt reasonable at first but over time it has definitely gotten more expensive. It also falls a bit short for e-commerce because some important features are missing especially the ability to offer multiple shipping price options. On top of that, I ran into a few issues over the years although most of those have been addressed with the platform's newer updates and features.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

6

DB
daisy bravo

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

“does the trick!”

Pros

It's affordable and really simple to work with. You don't need any technical skills to get started and the interface feels very accessible.

Cons

It doesn't offer as much flexibility as a WordPress website and there are a few limitations when it comes to design options.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Medical Practice, 51-100 employees

Less than a year

4.0

“loving my own website”

Pros

Before switching to the software, I was relying on Facebook to handle my work but having my own website has been incredibly valuable. It gives a much better sense of ownership and the platform is very user friendly so I can take care of most things without much trouble.

Cons

There were times when I ran into glitches and the webpage would slow down but I was genuinely impressed by how well those issues were cleaned up through later updates.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

SH
Sarah Haywood

Retail, 1-10 employees

More than a year

5.0

“drag and drop done right”

Pros

Getting started with this was incredibly simple. It's basically point, click, drag and drop and you're up and running in no time. On the occasions I got stuck, the support team was quick to respond, friendly the whole time and clearly knew what they were doing.

Cons

Because of the way we needed everything configured, setting up the delivery zones took a bit of time. Once that part was finished though, it was all set.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BM
Blessing Msindo

Music, 1-10 employees

More than a year

5.0

“Make a site yourself”

Pros

Building a professional website with the software feels very achievable. It helps you get discovered online using the domain you prefer and the platform provides templates along with useful guidance for creating a really attractive site. Because of that, it really brings out your creativity.

Cons

The biggest downside is the cost since the software can be quite expensive. Also, if you stay on the free plan, it does not really give you a true sense of ownership over your website.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

SR
santash ramjiawan

Construction, 51-100 employees

More than a year

4.0

“Custom design that feels pro”

Pros

Really makes you feel like a professional website designer. You can build a site without much trouble, use plenty of features and customize the design however you want.

Cons

One thing that could be better is image uploading. When adding pictures, the width and height don't automatically fit into the website builder and I think auto-sizing should be built in. Aside from that, it honestly makes me feel like a pro even without any experience lol -- maybe even better than one.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

MB
Mauro Biefeni

Sports, 1-10 employees

More than a year

4.0

“connect your own domain”

Pros

The software makes it pretty simple to customize a website and get it published right away. It's also useful that you can connect your own domain directly to your the software site.

Cons

The interface can feel a bit outdated and at times it's hard to locate the exact settings you need. That said it has gotten better now that they let you add your own custom code.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

A
Anonymous

Entertainment, 1-10 employees

More than a year

5.0

“has everything”

Pros

Having a site live with it happens really quickly. The platform is very user friendly and it includes all the features needed for editing, with everything being quick to access.

Cons

I genuinely don't have any complaints about this product. It handles exactly what we need it to do.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SKT
soon kit tham

Financial Services, 500+ employees

Less than a year

4.0

“range of features available”

Pros

It comes with a wide range of features and advanced tools, basically covering everything needed in one place.

Cons

There are so many features to sort through that it can feel overwhelming and it's not the best option if you want to get started quickly.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

NN
Nadya Nadya

Computer Software, 1-10 employees

Less than a year

4.0

“user friendly site builder”

Pros

A solid website builder for anyone who doesn't want to deal with coding but still wants to put together a site on their own.

Cons

That said it feels overpriced for what you get and it can be pretty limiting when it comes to customization.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

JW
John Wycallis

Graphic Design, 11-50 employees

More than a year

5.0

“Useful plug-ins”

Pros

Building and updating websites with the software is very easy and making changes to existing pages doesn't take much effort at all. There are also plenty of plug-ins available which gives a lot of flexibility when adding features and customizing the site.

Cons

I haven't really run into any major downsides yet. If anything, it would be nice to see a larger selection of available templates.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

ML
Melinda Lockhart

Veterinary, 11-50 employees

More than a year

5.0

“Easy to use”

Pros

Using this software feels incredibly easy and that simplicity is hard to beat. It still gives you the kind of flexibility and custom features that older HTML-based setups used to offer but the software manages to do it without making you feel like you need an advanced degree in web languages.

Cons

Sometimes I notice some choppy or jerky movement when I scroll fast and there can be a pretty noticeable delay when the page is updating or refreshing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SS
Sohail Salehi

Computer Software, 11-50 employees

Less than 6 months

4.0

“no coding”

Pros

Perfect for complete beginners with zero coding experience. It lets them launch a landing page or full website very quickly without much trouble.

Cons

Like many other website builders, it comes with some major limitations especially around roles and permissions, database import/export and API integrations.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

SB
Shavonn Burke

Computer Software, 1-10 employees

More than a year

5.0

“everything in one place”

Pros

Running my business through the software has been really convenient because I can list all of my products in one place and the shopping cart is added automatically.

Cons

Everything you need is already included to get your business up and running.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10