
Wix Website Builder Reviews
Total 3136 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars27%
3
Stars7%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Oil & Energy, 500+ employees
More than a year
“flexible layouts for product pages”
Pros
Adding products in different layouts and templates is incredibly easy and it only takes a few clicks which is really impressive.
Cons
The free template selection doesn't always include a design that fits exactly what you need but upgrading is worth it because the range of options you get feels almost unlimited.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Design, 1-10 employees
More than a year
“Quick website setup”
Pros
Building a simple but effective website with the software was pretty easy and the interface made the whole process easy to figure out. I got everything up and running in a short amount of time, including a contact form with CAPTCHA which really helped reduce the amount of spam coming into my email. Overall it's an affordable option that's user friendly and does exactly what I need it to do.
Cons
It seems to have all the essentials covered and I didn't really come across any missing features.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Automotive, 1-10 employees
More than a year
“versatile builder”
Pros
Pretty easy to get a polished-looking website together and the designs come out really attractive. There's also plenty of flexibility so it works well for all kinds of website needs.
Cons
An issue is that templates can feel a bit generic at times so you still need to put in some extra work if you want your site to really stand out.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Automotive, 1-10 employees
More than a year
“create anything!”
Pros
It is an all-in-one platform where you can create a website for just about anything, whether it's for selling, marketing or simply showcasing something to employers. It's very simple to use and pretty much anyone can build a webpage with it. I'd definitely recommend giving this software a try for your site because it's an amazing tool.
Cons
I haven't come across anything truly bad about it. The only point I don't fully agree with is that you have to pay to unlock more features although the pricing is still reasonable. On the plus side, you can create your website in any language and use it for audiences anywhere.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Arts and Crafts, 1-10 employees
More than a year
“gives mobile control”
Pros
So easy to set everything up and I can make updates fast while also managing orders right from my phone.
Cons
The only thing I'd change is the email blast layouts--they could be simpler to edit and customize.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
E-Learning, 1-10 employees
More than a year
“very complete customization tools”
Pros
The best part for me is how many options there are to personalize the website. It feels very complete and I also really appreciate the apps you can connect to it.
Cons
Cost is a drawback and it often runs into problems when uploading products to the store which means having to start over from scratch. The error keeps showing up and even after reporting it, it still hasn't been fixed.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Computer Software, 1-10 employees
Less than a year
“Solid integrations for quick sites”
Pros
Building just about any kind of website with the software is very easy and the integrations feel reliable and relevant. It's a really good fit for anyone who wants a simpler setup process.
Cons
It does feel a bit limited once you want to go beyond the basics and do something more advanced.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Architecture & Planning, 1-10 employees
Less than a year
“bring your ideas to life”
Pros
This software makes it possible to turn almost any website idea into reality in a simple way and it feels professional while doing it.
Cons
There are lots of different tools and connected apps available to work with which can take some time to sort through.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Banking, 500+ employees
Less than a year
“catchy design and clean navigation”
Pros
The overall look and feel of the website is really appealing and it has a very eye-catching design. Browsing through the website templates is also easy and convenient.
Cons
Something I'd still like to see is a wider selection of templates to choose from.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Consumer Services, 11-50 employees
More than a year
“handy mobile editing”
Pros
Feels simple and accessible to use and just about anyone with basic computer skills can put together a website with it. The ability to switch between editing the mobile and desktop versions is also really useful.
Cons
I don't have many real complaints at this point. I've been using the software for more than ten years and my only frustration was back in the early days when the SEO and search rankings weren't very good because of the AJAX code. Since then, the software has changed a lot and I think it's much better now.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Cosmetics, 11-10 employees
Less than a year
“excellent software”
Pros
Being able to start with the free version first and then upgrade later in a satisfying way is a really valuable option.
Cons
Yes, the process of adding media to websites could be simplified a bit more.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Food & Beverages, 1-10 employees
Less than a year
“perfect for food business”
Pros
Running my food business online has been much simpler with this product. It's very user friendly so I can upload all my food photos, collect customer feedback and even manage appointments and catering services directly through my website.
Cons
One thing that could be better is the loading at times. It occasionally freezes and I have to refresh the page to get it working again.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Entertainment, 1-10 employees
Less than 6 months
“all in one software”
Pros
Launching a new business website feels incredibly simple with this option. It's affordable, very beginner friendly and the fact that hosting is included makes the whole process even more convenient.
Cons
After switching over from WordPress, I did notice that this is missing a few capabilities. At the moment, you can't directly edit your site's CSS and WordPress is essentially free unless you decide to pay for themes or plugins. Still for someone new to building websites, it is absolutely worth paying for.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Banking, 500+ employees
Less than a year
“clean UI”
Pros
The interface is simple and user friendly which makes it easy to take full advantage of the platform and build what you need without much trouble.
Cons
A reliable high speed internet connection is pretty important if you want to get the best performance from it so users in developing countries may have a harder time because of connectivity limitations.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Furniture, 1-10 employees
More than a year
“solid value”
Pros
Keeps rolling out updated website templates and the designs look modern and polished. Because of that, it's possible to put together a professional looking site in just a few minutes. The template selection also works well for different kinds of businesses, whether it's a clothing shop, a blog or other products and services. Another big plus is the pricing since you can get started with a professional plan for as little as $5 per month. the software also helps protect your site from hackers which adds peace of mind. On top of that, websites built on the platform tend to perform better than average when it comes to speed.
Cons
Issue is that the basic entry plan still leaves ads on your website. The drag and drop template system can also make it harder to create something truly unique or fully customized. Compared with Shopify, adding extra apps and functions to improve your site is not as easy. Some of the apps currently available also feel underdeveloped.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Professional Training & Coaching, 1-10 employees
More than a year
“flexible design customization”
Pros
It gave our business plenty of room to customize the site, from colors to object placement and other design details.
Cons
At times the editing tools aren't the most accessible to figure out though it does start to feel more natural the more you use it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Hospitality, 500+ employees
More than a year
“great website builder for beginners”
Pros
Getting a website up and running with the software is very simple even for someone with no experience which makes it a solid option for starting a business. There are plenty of design choices to pick from and the built-in tips are really helpful while putting your site together.
Cons
A thing I've noticed is that doing most tasks directly on the website is much more convenient than using the mobile app. I just wish the app included the same features so managing everything on the go would be just as complete.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Management Consulting, 1-10 employees
More than a year
“No design skills required”
Pros
The suggested themes and templates make it possible to put together a professional looking website even with little to no web design knowledge.
Cons
Some parts of the website-building process feel a bit outdated. Still, if you make a mistake, it's simple to undo it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Construction, 500+ employees
More than a year
“fast builder with hosting included”
Pros
It is a free, user friendly website builder that makes getting started pretty simple. It also handles hosting and technical support so there's no need to search for a separate web host. On top of that, it feels faster than many other website builders which is a big reason I consider it one of the best.
Cons
The downside is that the editor can be slow at times and it does occasionally freeze. Another limitation is that moving the store elsewhere isn't really possible.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Financial Services, 51-100 employees
More than a year
“just amazing !”
Pros
Creating a site feels very easy. The interface is user friendly, the drag and drop builder is simple to work with and setting up a template or customizing one that already exists takes very little effort. It also connects really well with third-party tools which makes the whole platform even more practical.
Cons
At this point, I really haven't run into any downsides. It's a very capable engine for building websites although if you need something far more advanced and powerful, a custom-built site from scratch is still in a different league. That said it really comes down to what matters more--saving time for other priorities or investing that time into coding a website yourself.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10