
Wix Website Builder Reviews
Total 3136 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars27%
3
Stars7%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Media Production, 1-10 employees
More than a year
“Powerful website builder”
Pros
Has come a long way from feeling like the Geocities of the 2000s to becoming one of the top website-building platforms out there.
Cons
Even with such a strong backend, it's still pretty possible to end up with templates that look less polished or professional compared to Squarespace.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Marketing and Advertising, 1-10 employees
More than a year
“great builder for beginners”
Pros
Starting out with it felt incredibly effortless and the interface is so smooth that even a complete beginner can use it comfortably. The auto-save feature is excellent and overall it's a really solid website builder. It actually helped develop my web design skills over time.
Cons
After using it for more than 4 years it has worked perfectly well for me. The only thing I'd really suggest improving is the page load time because it would be even better if pages loaded faster.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Renewables & Environment, 51-100 employees
More than a year
“feature-packed and without any trouble”
Pros
Using this feels very easy. It's convenient to work with and there's a wide range of features available which makes it even more useful.
Cons
There's not much to complain about, honestly. It may take a few minutes to understand how everything works but after that, it becomes very simple to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 1-10 employees
More than a year
“practical builder for quick sites”
Pros
Everything about the platform feels easy and accessible. The layout makes sense and it's practical enough that you can build a site without needing any advanced web design knowledge.
Cons
It starts to feel limiting once you want more advanced functions. Adding custom HTML or CSS is not very convenient even if you already know how to work with it and the platform pushes you to import your DNS to host through them which isn't a good setup for more advanced users.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
6
Marketing and Advertising, 1-10 employees
More than a year
“excellent value for starters”
Pros
It has been a really solid website builder especially if you want something that gives you a lot for the price. The free plan adds even more value and the platform makes building a site very simple even for people who have zero experience with website creation.
Cons
I think it is a strong fit for basic or entry level websites. If you need a highly customized site, WordPress would probably be the better choice but this still works really well for small business owners who just need a functional website online.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Retail, 1-10 employees
More than a year
“building websites feels effortless”
Pros
Creating my own websites with this has been really simple and that's what I enjoy most about it.
Cons
I do wish the app included more features. As a business owner, having additional tools and capabilities while I'm on the go would be really helpful.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Philanthropy, 11-50 employees
More than a year
“my review”
Pros
Running our clinic websites through this has been a really positive experience. The platform is user friendly, customization is simple and it works efficiently for what we need. We're also able to manage appointments and events across our clinic sites from anywhere in the world which has been incredibly helpful for our organization.
Cons
An area that's been a bit challenging is the messaging tools since they're somewhat difficult for us to use. It may just mean we need to add another plug-in to make that part work better.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Cosmetics, 1-10 employees
More than a year
“perfect for building my business site”
Pros
It helped me create a website for my business.
Cons
I just wish it included more free features for the website and that apps transferred more easily when creating a new site.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Retail, 101-500 employees
More than a year
“Build a full site fast”
Pros
When a website needs to come together in a single day, this really comes through. It's possible to put together a fully featured website within just a few hours.
Cons
Performance is where it falls behind. It tends to load all available JavaScript, CSS and font files even the ones not being used on your site so you'll probably notice the impact on speed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Food & Beverages, 1-10 employees
More than a year
“feature-rich”
Pros
Best part of this product is how many features it offers and how accessible it is to use. It's also very simple to learn so you can pick up everything you need without much trouble.
Cons
I don't have any complaints about it. It was very simple to use throughout.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Insurance, 500+ employees
Less than 6 months
“templates at a fair price”
Pros
The templates offer a lot of flexibility and it's simple to customize content like text, images and other media. Pricing is also quite affordable especially when compared with other CMS platforms.
Cons
Something that could make it even better is a wider selection of themes and widgets since the current library feels a bit limited. If it expands its collection of themes, widgets and prebuilt templates, it could easily become the top choice among CMS options.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Consumer Services, 1-10 employees
More than a year
“easy to work with”
Pros
Getting a site up and running with this is very easy and it comes with useful tools to design a brand-new website that helps promote both your brand and the services you offer.
Cons
A lot of the marketing and advertising features didn't really serve any purpose for my particular type of business.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Religious Institutions, 11-50 employees
More than a year
“works well”
Pros
It fits really well alongside social media promotion and works really well as a landing page for people who want to click through and get more information.
Cons
There are times when it feels a little laggy. I also wish the design leaned a bit less toward looking like a social media platform though I can see why they built it that way.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Telecommunications, 11-50 employees
More than a year
“quick launch”
Pros
Compared with WordPress, this tool makes getting a website live much faster and more affordable. The ready made templates make it simple to pick a design and put it into place and the drag and drop tools let you customize everything so it feels like your own site. Connecting a domain is also very easy thanks to their step-by-step videos. Overall it's an extremely user friendly website builder.
Cons
I do wish that the URL option in the Paid Plans templates was different. It would be much better if you could point it to your own app instead of having it automatically link to their e commerce site. Because of that limitation I ended up creating a paid plans landing page from scratch.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Higher Education, 101-500 employees
More than a year
“customizable site builder”
Pros
Right away the platform felt very user friendly and highly customizable for putting a website together. The guided walk throughs for connecting Google and handling SEO updates are something I really appreciated. Social sharing settings are also very simple to customize and starting from pre made themes makes the whole site building process even more convenient.
Cons
I'm not excited about creating custom forms here. Getting those set up the way we need has been difficult especially because it's hard to find reasonably priced developers for custom integrations. I really wish there were guided walk-throughs for that part too. Because of all the back-and-forth with developers, we've ended up skipping a lot of custom forms altogether.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Entertainment, 1-10 employees
More than a year
“simple setup”
Pros
The templates are an excellent starting point and they still give plenty of room to customize the content however you want. Building a site with this feels very approachable and you definitely don't need any special technical background to put something together.
Cons
Mobile editing experience could be way better. It would help if it were as user friendly as the desktop editor and if the two worked together in a more smooth way.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Design, 1-10 employees
More than a year
“Love the templates”
Pros
Having used this since the early days, I'm really happy with how accessible the platform still feels. The standout for me is the quality of the templates, they look polished and each one is built to work well on mobile too. Page speed has also improved a lot which is a major step up from how the software used to perform. In the end a designer can get from zero to a working site in under an hour.
Cons
Although it has definitely improved, a few of it's app integrations are still not my favorite. There's also an odd disconnect between the website editor and the backend. I really wish more backend options were available directly inside the site editor so I wouldn't have to keep switching back and forth especially when dealing with forms.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Music, 1-10 employees
More than a year
“user friendly editor”
Pros
Building websites with it feels much more easy because it removes a lot of the guesswork. The platform is very user friendly and the real time editing makes the whole process even better. I end up choosing this for pretty much all of my website needs since it's so simple to work with.
Cons
The pricing is a bit on the higher side but honestly that seems pretty common with most website builders anyway.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Broadcast Media, 1-10 employees
Less than 6 months
“great builder with rich animations”
Pros
Having a professional looking site up and running was surprisingly easy. I saw a friend's website and honestly thought an agency had built it but it was actually made on this tool which says a lot about how capable the platform is. Adding motion effects, video and working through the builder itself feels polished and very well done.
Cons
At times, publishing takes a REALLY long while which can be frustrating. The blog feature also comes across more like an extra add-on than something fully integrated into the rest of the otherwise impressive builder tools.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Marketing and Advertising, 1-10 employees
More than a year
“Pleasant to use”
Pros
The interface is pleasant to work with and the SEO tools are simple to use while being well recognized by search engines.
Cons
The mobile-friendly side relies too much on JavaScript which makes it harder to achieve a strong mobile-friendly score.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9