Total 3013 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Biotechnology, 500+ employees

More than a year

5.0
December 2021

Packed with useful website tools

Pros

Right from the start, it feels loaded with features. It comes with a huge range of apps, built-in tools and helpful guidance throughout the builder. The image editing options are impressive, the SEO tips are genuinely useful and the preview features are powerful. Small touches like tooltips also make a big difference while building a site.

Cons

It takes some time to get used to especially for someone using a website builder for the first time. Also some competing platforms offer more polished themes or give you a bit more control over theme customization.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Computer Software, 11-50 employees

More than a year

5.0
December 2021

fast website building

Pros

Building websites with this is much quicker and more convenient. The ready made templates and real-time editing features make it an excellent option for creating your own website.

Cons

Handling highly complex or deeply customized tasks on this tool can be difficult.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

TC

Tony Costa

Photography, 1-10 employees

Less than 6 months

5.0
December 2021

great templates and features

Pros

Right from the start, everything you need is right there at your fingertips. There are tons of features to pick from including a wide range of templates. It's honestly a perfect choice for anyone wanting to build a website from the ground up. No coding knowledge is needed and the final result still looks amazing. Pretty much anyone can get a site up and running in minutes and be online fast. Out of all the website builders I've used, this is by far the best value available. You really can't go wrong with it! I would absolutely recommend it to anyone who wants to create a website in a way that feels simple and enjoyable at the same time A+++++++

Cons

I honestly have no complaints. Every single thing I needed was right there and available throughout the whole process.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CW

Cynthia Walker

Non-Profit Organization Management, 11-50 employees

More than a year

5.0
December 2021

confident building

Pros

Getting started with the tool felt very easy and as I kept using it, I became more and more confident with the platform.

Cons

I'm genuinely satisfied with the program and can't really think of anything that needs improvement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

OV

oscar vielma

Leisure, Travel & Tourism, 1-10 employees

More than a year

5.0
December 2021

accessible for many projects

Pros

Over the years, I've used this software to build a large number of projects and one thing I really appreciate is being able to start developing them for free and then adjust everything later based on what I need. It's simple to put into practice and the interface feels very accessible which makes the whole process much more comfortable.

Cons

One issue that has always been frustrating is customer support. Whenever I have questions, it's usually hard to get help so I often end up having to figure things out on my own.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

RR

Rahat Rahman

Computer Hardware, 500+ employees

More than a year

5.0
December 2021

Website building for anyone

Pros

Creating a site is something almost anyone can do. Getting everything set up and making changes later is very easy and even people without a technical background can put together a highly professional looking website without touching code or dealing with web hosting complications.

Cons

The trade-off for that simplicity is that the platform can feel limited in terms of features. Its WYSIWYG editor is excellent for beginners but it doesn't offer as much flexibility or behind-the-scenes control as more advanced users might want.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VW

Vanita Washington

Computer Software, 1-10 employees

Less than 6 months

5.0
December 2021

budget friendly

Pros

Working with this software is very easy. The initial difficulty is low so putting together a visually appealing website doesn't take much effort.

Cons

I really don't have any complaints about the software. It works well as a budget friendly solution for small businesses.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Architecture & Planning, 1-10 employees

More than a year

5.0
December 2021

Reliable customer service

Pros

Making a website up and getting it running with this builder is very easy and the customer service team has been really helpful whenever needed.

Cons

A lot of the apps that used to be free have now been moved to paid add-ons and some older plug-ins have been replaced as well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

LG

Logan Griffith

Higher Education, 500+ employees

More than a year

5.0
December 2021

works really well

Pros

The drag and drop editor works really well especially with the snap-to-grid feature which helps place elements exactly where they need to go.

Cons

There are still a few features I'd like to see improved or added although one of them has already been addressed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Government Administration, 500+ employees

Less than a year

5.0
December 2021

Love the features

Pros

Using it feels very easy. The interface is accessible, it comes with a lot of useful features and the pricing is fairly reasonable for what you get.

Cons

Problem is that you can't really transfer your site from this to another provider later on and for larger businesses, the cost can become quite high.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

DM

Dave Matli

Venture Capital & Private Equity, 1-10 employees

More than a year

3.0
December 2021

Painful payments

Pros

Figuring out the visual editor doesn't take much time and the templates are quite good. It offers a lot of flexibility making it simple to build a really polished looking page. Compared with Squarespace, there's noticeably more freedom on the design side. I also appreciate that forms, pop ups and similar features that usually cost extra on Shopify are included in the software for free. It's a strong option for businesses that mainly need an informational website.

Cons

The biggest problem has been the Payments. I set up an ecommerce store for a business on a site (made with this tool) where we had already created the brochure website and after processing more than $9k in credit card sales, it still hasn't been able to transfer the funds to the bank even after a month and a half. Support has basically been absent. I've had to explain the same issue to six different people, never once gotten an actual phone call with anyone and the money is still sitting in the software instead of being deposited. Also the ecommerce functions itself feels pretty limited. Looking back I seriously regret not going with Shopify or BigCommerce or at least connecting my own payment gateway through Stripe or Square instead of relying on this for payments.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

5

Functionality

5

AJ

Anthony Johnson

Real Estate, 1-10 employees

More than a year

4.0
December 2021

shows more potential

Pros

After more than two years using it, I've recently started working with Editor X and it feels like it has a lot of promise. With the wider ecosystem behind it, it really seems like they're building toward a true all in one platform.

Cons

At the same time Editor X feels a bit like the neglected option. New features tend to arrive there only after they've already been added to the standard editor even though Editor X costs more. Yes the regular editor lacks the responsive design tools that Editor X offers but Editor X should really include everything the software already has and then some and right now that's not the reality. There also isn't a easy way to turn websites into Progressive Web Apps.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

AB

amir boughanbouz

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
December 2021

powerful software

Pros

It is something I enthusiastically recommend to every entrepreneur I come across because it's so user friendly, has built-in business features and makes it really convenient to manage everything right from my phone.

Cons

Setback is that you can't switch templates while editing. If you decide to choose a different template, you have to start over with your changes and re-add the content from scratch.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JVA

Jan van Antwerp

Writing and Editing, 1-10 employees

Less than a year

5.0
December 2021

Builder for any skill level

Pros

Keeps website creation practical and user friendly with useful tools that remove a lot of the trouble from building a professional site, online store or landing page. It works well for both beginners and more experienced users so no matter your skill level, it's an excellent option for putting together impressive websites.

Cons

The only thing I'd really like to see is a wider selection of ready made templates and themes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Management Consulting, 1-10 employees

More than a year

5.0
November 2021

design tools stand out

Pros

Creating pages felt very easy and that was the biggest draw for me. As I kept using it, I got faster and more confident with the whole setup. The platform feels well thought out for its purpose and the image editing tools buttons, plus the option to link to emails and other documents were all really useful.

Cons

A part that could be better is the data management page since it is not very accessible. This module does not have a clear entry point so you have to click around on the boxes to get the page open.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

THFM

Terikka Holmes Faciane, M.Ed.

E-Learning, 1-10 employees

More than a year

5.0
November 2021

mobile-friendly sites

Pros

Moving around the software feels very simple and user friendly. It's simple to use and the templates are excellent for all kinds of projects. There's a strong variety of really useful free images and the whole platform is easy to understand especially for beginners or anyone without a design background. Setting up a blog is also very convenient and I really appreciate that the websites come out mobile friendly.

Cons

I don't have any major issues with the software itself but the price increases have started to make me think about looking into other alternatives.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

SS

Sarah Sarah

Marketing and Advertising, 1-10 employees

More than a year

4.0
November 2021

Editing feels effortless

Pros

Editing a site in it is by far the most easy experience I've had with web design software. I definitely prefer working on a website in this platform over WordPress when it comes to making changes and updates.

Cons

I do wish it offered more advanced blogging tools and stronger SEO functions. It worked really well at the start for a smaller blog but as our blog has grown, I've started wishing it were built on a different website platform.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

TC

Traci Clayton

Construction, 11-50 employees

Less than 6 months

3.0
November 2021

user friendly setup, paid selling limits

Pros

Right from the start every part of the app and website felt very user friendly and I didn't need any prior web design or software knowledge to figure things out.

Cons

Something people should be aware of is the free trial especially if the goal is to sell products online or run any kind of e-commerce store. Building the site during the trial doesn't cost anything which sounds appealing at first. I put together my whole website and was really pleased with how it turned out but that excitement faded when I realized I couldn't actually list products or make sales unless I paid for a plan.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

5

MM

Marechal Mathieu

Computer Networking, 1-10 employees

More than a year

5.0
November 2021

very simple to use

Pros

Starting with this software is very simple even for someone with no experience especially because there are so many tutorials available through the online support. It makes it possible to build quality business or showcase websites and one of it's biggest strengths is how much it simplifies site creation without requiring you to learn coding.

Cons

The downside is that getting a custom URL without the software branding requires a paid plan so a fairly significant investment is needed to access the premium tools. It also lacks a trial period which would make the first week of learning and testing the platform much more comfortable.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

MN

Mickele Nowden

Accounting, 1-10 employees

More than a year

3.0
November 2021

templates help but pricing stings

Pros

Creating a website with it is pretty easy and the huge selection of templates makes the whole setup process much simpler and faster.

Cons

Fustrating part has to be the constant stream of emails pushing upgrades and extra features. On top of that some options that used to be free now cost extra so it ends up feeling fairly expensive.

Rating Distribution

Ease of use

6

Value for money

4

Customer Support

6

Functionality

4