
Wix Website Builder Reviews
Total 3136 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars27%
3
Stars7%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Internet, 1-10 employees
More than a year
“Good experience”
Pros
Setting a site up is incredibly easy with this product. Set up and configuration take very little effort, the HTML5 editor feels accessible to work with and the ready made templates are high quality.
Cons
Even though the product is solid overall, it still doesn't offer enough code access for making more specific custom changes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sports, 11-50 employees
More than a year
“custom website setup was effortless”
Pros
We chose this because getting our new website up and running felt much more easy. Our old site was on WordPress and all the widget updates eventually made it outdated and basically unusable. With this, we were able to create a customized site without much trouble.
Cons
I can't think of any downsides. The software has been very simple to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Food & Beverages, 1-10 employees
Less than 6 months
“helpful videos”
Pros
Working with it with it is pretty easy and there are plenty of videos available that explain roughly 60% of how everything works.
Cons
A few features don't really cater to more advanced editors and could use clearer, more detailed explanations.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Computer Software, 1-10 employees
Less than a year
“Versatile builder”
Pros
Feels very easy to use and offers a lot in one platform. It comes with around 70 attractive blog templates and overall it's a really nice piece of software that almost anyone can use. 100%.
Cons
Compared with Squarespace or Weebly, this doesn't allow you to change your template after you've selected it. Aside from that, it still works really well and is nice software to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 1-10 employees
More than a year
“makes great websites”
Pros
Gives you a wide range of templates to choose from so there are plenty of dynamic design options available. The platform is simple to use and figure out and the drag and drop builder works really well. Another big plus is that websites built with it load fast and rarely lag.
Cons
The downside is that the free plan comes with limited features so users who can't afford a paid subscription end up being quite restricted.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Animation, 1-10 employees
Less than a year
“allows google integration”
Pros
From the start the huge selection of templates for building a website or logo really impressed me. They look visually striking and are presented in a very polished and attractive way. It's also a big plus that the site you create can be connected to Google Search Console.
Cons
One frustrating limitation is that once your site has been published, you can't change the format without starting over from scratch.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 1-10 employees
More than a year
“Site activity updates are excellent”
Pros
It keeps me constantly updated on everything happening on my site.
Cons
With the latest update, the online visitor identification no longer shows the visitor's city.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer Networking, 1-10 employees
More than a year
“I think it's good”
Pros
Quite easy to use. There are plenty of templates to start from and the theme builder can even pull together a color palette automatically from your logo which is a really nice touch. The ADI option also helps speed things up by creating a personalized website based on the information you provide.
Cons
The downside with ADI mode is that while it includes a good range of prebuilt components, it does not give much control over fine adjustments. For instance, you cannot move a button to a different spot within a section or tweak the padding up or down. The standard builder gives you that flexibility but then you lose the smart automation and guidance that come with ADI.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Civil Engineering, 1-10 employees
More than a year
“don't need any prior knowledge”
Pros
Feels very accessible especially for people who never studied web design. Once you sign up to build a website, the whole process is very easy and launching the site is pretty simple too. After it goes live, it really does what it's supposed to do. I genuinely enjoy using it and would recommend it to anyone who wants the chance to create their own website.
Cons
An issue I have with it is that I occasionally run into sign in problems. It does not happen all the time but it is frustrating whenever I cannot log into the application. Another thing that bothers me is while I am designing sections, the system will sometimes randomly delete one or two of them which is really annoying.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Civil Engineering, 500+ employees
More than a year
“quick website creation”
Pros
Simple to work with, it's easy to learn and businesses can put together the website they want in hardly any time.
Cons
I haven't run into anything I dislike about this software. Up to this point, everything has met the standards I was expecting.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Cosmetics, 1-10 employees
Less than a year
“powerful booking tools”
Pros
Updating bookings is easy and there are plenty of features to work with.
Cons
Didn't notice any issues with the software and the app is easy to use as well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Information Technology and Services, 500+ employees
Less than a year
“Setup for anyone”
Pros
Getting started with it is very simple and you can have a site up and running within minutes even if you're not a professional developer.
Cons
Once you need to customize pages heavily or connect the site with other backend services, things become much less easy. It can also be frustrating to track down the right, up-to-date documentation for more advanced customizations.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Accounting, 1-10 employees
Less than a year
“easy for beginners”
Pros
Really easy to use with interesting tools that make it especially valuable for beginners.
Cons
I have nothing to complain about because everything feels simple and clear.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Consumer Services, 1-10 employees
Less than 6 months
“affordable website building win”
Pros
Was really convenient to get my site built with this. It's budget friendly and the platform makes the whole website creation process very simple.
Cons
Something I didn't appreciate was the way it was promoted as free to build a website, when in reality you end up having to pay.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Automotive, 1-10 employees
More than a year
“Daily website updates”
Pros
Designing my website with the tool was really easy and keeping it updated every day was just as manageable.
Cons
Getting into my account and logging in could be a bit of a trouble at times.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 1-10 employees
Less than a year
“powerful ecommerce design tools”
Pros
Comes with a wide range of features for building and managing e-commerce websites. It also includes SEO tools and the drag and drop editor gives you a lot of flexibility to customize the look of your site and make it visually appealing.
Cons
The downside is that third party apps and integrations can get pretty expensive and the the editor is not always the easiest to navigate.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Marketing and Advertising, 1-10 employees
Less than 6 months
“All in one”
Pros
Right from the start it had pretty much everything I needed available in one place. I didn't have to leave the platform or look for outside tools to add features because it was all already there at my fingertips.
Cons
At first, it took me a little time to understand how to add or remove the items I wanted on my website. Once I started experimenting by dragging things around, clicking through options and testing features, it quickly became much more natural to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Internet, 1-10 employees
More than a year
“Ready made options”
Pros
Very easy to get web pages and landing pages up and running especially with the huge selection of ready made templates you can customize. The pages look polished, work really well and there are plenty of useful widgets and design elements to build with.
Cons
A thing that feels lacking is the support experience. I really wish there were a live chat option like some other platforms offer. When trying to contact support, it often sends you through lots of FAQ pages first even when you just need a quick answer.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Photography, 1-10 employees
More than a year
“so quick!”
Pros
The biggest advantage of this product is how simple it is to use. In just a few minutes, you can already have a website up and running. In such fast-paced times, that makes a huge difference when you're taking your first steps into the digital world.
Cons
Setback has to be the ads included in the free version. Besides that the site tends to have a slower response time on mobile which can be frustrating.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Marketing and Advertising, 1-10 employees
Less than a year
“I'm satisified”
Pros
Starting my company meant I needed a website fast and discovering this tool was a real win. I was pleased to see that I could create and manage my site without much trouble. The instructions are detailed and the whole process feels natural to follow.
Cons
I'd still like to see the platform borrowing a bit more from other builders that are more user friendly for running an online store or a dropshipping business.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10