
Wix Website Builder Reviews
Total 3136 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars27%
3
Stars7%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Business Supplies and Equipment, 1-10 employees
More than a year
“Drag and drop makes building fun”
Pros
Right away, the drag and drop feature won me over. It makes putting a site together much more convenient.
Cons
The AI part isn't really my favorite. Creating a website needs more detailed input than it seems to handle.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Telecommunications, 1-10 employees
Less than 6 months
“Good fit for business”
Pros
It's a powerful yet simple tool for building an optimal, professional website that fits current market needs. Without a doubt, it's an excellent option for getting your business online.
Cons
Customer support link is hard to find and I usually have to look for it through Google instead. It would be much better if it were more visible inside the admin platform.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Professional Training & Coaching, 1-10 employees
More than a year
“professional website in minutes”
Pros
Starting with one of the simple templates, I can customize my site in a way that still looks polished and professional. It also makes updates fast and connecting both my email and my business social media accounts is very easy.
Cons
I honestly don't have any complaints about it. It's been a really valuable asset for my business.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Financial Services, 1-10 employees
More than a year
“Landing pages up in no time”
Pros
Running around 20 sites, I need something that gets pages live fast. Since most social media platforms won't let you post affiliate links directly, this has been really useful because I can put together a landing page and have it up and running within minutes.
Cons
The downside is the mobile editor, it's pretty bad and doesn't offer the full range of editing options that the desktop editor does.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Apparel & Fashion, 1-10 employees
Less than 6 months
“wide range of functions”
Pros
With its wide range of features, it helped me launch new products and build online visibility for my small business. I'd definitely recommend it because it's simple to use and gives you plenty of options to match your needs.
Cons
Using it on a laptop feels more convenient although the phone version is still useful too.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Computer Software, 500+ employees
Less than 6 months
“easy to use”
Pros
I genuinely appreciate especially for beginner users just how simple it is to work with. It works really well when you're building the basics though once you need more specific functions, it can be difficult to figure out how to handle certain things.
Cons
Working out how to do certain tasks can be challenging especially something like importing geolocation from a separate API.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
8
Information Technology and Services, 11-50 employees
Less than 6 months
“great templates and hosting”
Pros
Building a small website with it feels really easy thanks to its drag and drop editor. It comes with more than 800 templates and they can be customized however you want. It also includes its own web hosting and gives you the option of using a free or paid domain name. Overall it makes creating your own website very simple.
Cons
It isn't really the best fit for larger websites. On top of that using third party plugins can add extra costs.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Health, Wellness and Fitness, 1-10 employees
More than a year
“Compatible builder”
Pros
One thing I really appreciate is how easy the software is to use. It feels consistent across the product and it works well with the other software I already rely on which makes everything much more convenient.
Cons
The biggest downside is the lack of direct support from an actual person so the whole experience can feel a bit impersonal. On top of that, trying to fix one issue in a completely different section can end up disrupting everything if you're not careful.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Marketing and Advertising, 1-10 employees
More than a year
“Outdated and too limited”
Pros
At first it served its purpose as a website builder but it doesn't really keep up anymore with the features and functions you get from other more modern platforms. That said it can still be enough if all you need is a very basic website put together quickly without extra tools or any marketing capabilities.
Cons
It feels old and behind the times. Compared with WordPress, you get far fewer features and much less flexibility. I honestly can't see much reason to choose this today unless you simply don't know there are better options available. With it, you're pretty restricted in what you can build and what you can integrate.
Rating Distribution
Ease of use
4
Value for money
3
Customer Support
4
Functionality
3
Broadcast Media, 1-10 employees
More than a year
“wholesale sync works beautifully”
Pros
Connecting my wholesale products from another company turned out to be one of the best parts of using it. I was genuinely surprised by how quickly and smoothly I could add products from an outside source directly to my site.
Cons
Getting comfortable with the design menu took some time because a few of the labels don't really match what they actually do. For example, there's a "More" menu option that I never would have thought to open even though it contains a lot of important functions for my site.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Financial Services, 1-10 employees
More than a year
“affordable site builder win”
Pros
Running my small business website with the software has been a really positive experience. It let me put together and manage a professional looking site on my own without needing to pay a web designer. Since my budget was limited, that made a huge difference and I still ended up with a site that looks polished and impressive.
Cons
I don't have any complaints. It's budget friendly, covers everything I need and the whole platform is easy to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Food & Beverages, 1-10 employees
More than a year
“Flexible drag and drop builder”
Pros
Without knowing any coding at all, I can still build what I need by dragging and dropping elements and customizing them pretty much any way I want.
Cons
There are two limitations that stand out. First, the restaurant layout builder doesn't allow free text even though the retail version does. Second, once a horizontal menu is chosen, you can't switch it to a vertical one later or the other way around.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Education Management, 500+ employees
More than a year
“beautiful sites for my business”
Pros
Back when the software first came out, I started using it and even after more than 10 years, it's still been a big part of how I build online. With very limited design skills, I've managed to create several gorgeous websites on it. It's been something I've genuinely enjoyed using to grow my business.
Cons
It can still feel a little laggy at times and customizing the mobile version is frustrating if you don't know how to code.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Design, 101-500 employees
More than a year
“the best!”
Pros
There's a solid variety of templates to choose from and they all look really polished. If you need to put together a website quickly and still want it to look good, this is definitely a strong option.
Cons
At times, I wish there were a few more design choices available although just about everything can still be customized.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Computer Software, 51-100 employees
More than a year
“Amazing customer support”
Pros
Whenever I reach out to them, the support team handles my questions like I'm a VIP customer. It comes with excellent options for building a website and there's no need to have web development skills to use it. As long as you have content ready to add, you can get your site together without much trouble.
Cons
One drawback is that the software does not offer an unlimited plan.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mechanical or Industrial Engineering, 51-100 employees
More than a year
“solid features”
Pros
It is reasonably priced and the main set of features works well for creating different kinds of websites. If you need more functions, you can also add it later by purchasing extension apps.
Cons
It's frustrating that once you start building your site with a particular template, you're stuck with it and can't switch to another one just to compare options.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Insurance, 1-10 employees
Less than a year
“Simple to manage”
Pros
Won me over mostly because of the pricing. I checked out a couple of other website builders but by the time I got to the third one, I stopped looking and signed up with this option. The simplicity was another big plus. I actually paid someone to handle the initial setup but after that, I was able to take over and manage it on my own without much trouble.
Cons
I do wish there were a few more templates that felt less generic along with more options for drop-down features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Performing Arts, 1-10 employees
Less than 6 months
“Client-focused website builder”
Pros
Everything about it feels centered around the client experience, from the first impression on the landing page all the way through to the site manager itself.
Cons
The biggest reason you may want to avoid using it for your website is that it's not really built for professional web designers.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Non-Profit Organization Management, 1-10 employees
More than a year
“perfect fit for beginners”
Pros
The template options and section layouts are really well designed. It's very user friendly even for someone who hasn't built a website before.
Cons
A limitation comes up on our past events page. Some events have videos while others only have photos but the platform doesn't really support mixing those formats on the same page. Everything has to follow one consistent format so it would be much better if both could be displayed together.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Marketing and Advertising, 1-10 employees
More than a year
“portfolio freedom that delivers”
Pros
It gave me the kind of creative freedom I was hoping for. Being able to build exactly what I wanted without coding was honestly a huge win and it helped me put together the personal portfolio I had been wanting for a long time. The final result turned out really well and I'm genuinely glad this was the tool that made it possible.
Cons
The image gallery features still need improvement. At first, it looks like there are plenty of portfolio display options but I noticed pretty quickly that they don't always format the way they should. If that part were more reliable or had a better fix, I'd be very happy.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7