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Wix Website Builder Reviews

Claimed

Claimed

Total 3136 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

TB
Travia Bell

Business Supplies and Equipment, 1-10 employees

More than a year

5.0

“Drag and drop makes building fun”

Pros

Right away, the drag and drop feature won me over. It makes putting a site together much more convenient.

Cons

The AI part isn't really my favorite. Creating a website needs more detailed input than it seems to handle.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BTU
Bryan Tabares Urrego

Telecommunications, 1-10 employees

Less than 6 months

5.0

“Good fit for business”

Pros

It's a powerful yet simple tool for building an optimal, professional website that fits current market needs. Without a doubt, it's an excellent option for getting your business online.

Cons

Customer support link is hard to find and I usually have to look for it through Google instead. It would be much better if it were more visible inside the admin platform.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

JJ
Jessica Jessica

Professional Training & Coaching, 1-10 employees

More than a year

5.0

“professional website in minutes”

Pros

Starting with one of the simple templates, I can customize my site in a way that still looks polished and professional. It also makes updates fast and connecting both my email and my business social media accounts is very easy.

Cons

I honestly don't have any complaints about it. It's been a really valuable asset for my business.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JW
JOSEPH WILLIAMS

Financial Services, 1-10 employees

More than a year

5.0

“Landing pages up in no time”

Pros

Running around 20 sites, I need something that gets pages live fast. Since most social media platforms won't let you post affiliate links directly, this has been really useful because I can put together a landing page and have it up and running within minutes.

Cons

The downside is the mobile editor, it's pretty bad and doesn't offer the full range of editing options that the desktop editor does.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

ZB
Zorica Bogicevic

Apparel & Fashion, 1-10 employees

Less than 6 months

5.0

“wide range of functions”

Pros

With its wide range of features, it helped me launch new products and build online visibility for my small business. I'd definitely recommend it because it's simple to use and gives you plenty of options to match your needs.

Cons

Using it on a laptop feels more convenient although the phone version is still useful too.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

KV
Kevin Villa

Computer Software, 500+ employees

Less than 6 months

4.0

“easy to use”

Pros

I genuinely appreciate especially for beginner users just how simple it is to work with. It works really well when you're building the basics though once you need more specific functions, it can be difficult to figure out how to handle certain things.

Cons

Working out how to do certain tasks can be challenging especially something like importing geolocation from a separate API.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8

A
Anonymous

Information Technology and Services, 11-50 employees

Less than 6 months

5.0

“great templates and hosting”

Pros

Building a small website with it feels really easy thanks to its drag and drop editor. It comes with more than 800 templates and they can be customized however you want. It also includes its own web hosting and gives you the option of using a free or paid domain name. Overall it makes creating your own website very simple.

Cons

It isn't really the best fit for larger websites. On top of that using third party plugins can add extra costs.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

MM
Melech Melech

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

“Compatible builder”

Pros

One thing I really appreciate is how easy the software is to use. It feels consistent across the product and it works well with the other software I already rely on which makes everything much more convenient.

Cons

The biggest downside is the lack of direct support from an actual person so the whole experience can feel a bit impersonal. On top of that, trying to fix one issue in a completely different section can end up disrupting everything if you're not careful.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

A
Anonymous

Marketing and Advertising, 1-10 employees

More than a year

2.0

“Outdated and too limited”

Pros

At first it served its purpose as a website builder but it doesn't really keep up anymore with the features and functions you get from other more modern platforms. That said it can still be enough if all you need is a very basic website put together quickly without extra tools or any marketing capabilities.

Cons

It feels old and behind the times. Compared with WordPress, you get far fewer features and much less flexibility. I honestly can't see much reason to choose this today unless you simply don't know there are better options available. With it, you're pretty restricted in what you can build and what you can integrate.

Rating Distribution

Ease of use

4

Value for money

3

Customer Support

4

Functionality

3

CP
Clifton Peddy

Broadcast Media, 1-10 employees

More than a year

5.0

“wholesale sync works beautifully”

Pros

Connecting my wholesale products from another company turned out to be one of the best parts of using it. I was genuinely surprised by how quickly and smoothly I could add products from an outside source directly to my site.

Cons

Getting comfortable with the design menu took some time because a few of the labels don't really match what they actually do. For example, there's a "More" menu option that I never would have thought to open even though it contains a lot of important functions for my site.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BM
Bonnie Maize

Financial Services, 1-10 employees

More than a year

5.0

“affordable site builder win”

Pros

Running my small business website with the software has been a really positive experience. It let me put together and manage a professional looking site on my own without needing to pay a web designer. Since my budget was limited, that made a huge difference and I still ended up with a site that looks polished and impressive.

Cons

I don't have any complaints. It's budget friendly, covers everything I need and the whole platform is easy to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JK
Joe Karaan

Food & Beverages, 1-10 employees

More than a year

4.0

“Flexible drag and drop builder”

Pros

Without knowing any coding at all, I can still build what I need by dragging and dropping elements and customizing them pretty much any way I want.

Cons

There are two limitations that stand out. First, the restaurant layout builder doesn't allow free text even though the retail version does. Second, once a horizontal menu is chosen, you can't switch it to a vertical one later or the other way around.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Education Management, 500+ employees

More than a year

5.0

“beautiful sites for my business”

Pros

Back when the software first came out, I started using it and even after more than 10 years, it's still been a big part of how I build online. With very limited design skills, I've managed to create several gorgeous websites on it. It's been something I've genuinely enjoyed using to grow my business.

Cons

It can still feel a little laggy at times and customizing the mobile version is frustrating if you don't know how to code.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

AH
Angelee Holbrook

Design, 101-500 employees

More than a year

5.0

“the best!”

Pros

There's a solid variety of templates to choose from and they all look really polished. If you need to put together a website quickly and still want it to look good, this is definitely a strong option.

Cons

At times, I wish there were a few more design choices available although just about everything can still be customized.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Computer Software, 51-100 employees

More than a year

5.0

“Amazing customer support”

Pros

Whenever I reach out to them, the support team handles my questions like I'm a VIP customer. It comes with excellent options for building a website and there's no need to have web development skills to use it. As long as you have content ready to add, you can get your site together without much trouble.

Cons

One drawback is that the software does not offer an unlimited plan.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JB
John Berg

Mechanical or Industrial Engineering, 51-100 employees

More than a year

4.0

“solid features”

Pros

It is reasonably priced and the main set of features works well for creating different kinds of websites. If you need more functions, you can also add it later by purchasing extension apps.

Cons

It's frustrating that once you start building your site with a particular template, you're stuck with it and can't switch to another one just to compare options.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

DA
Daniel Avina

Insurance, 1-10 employees

Less than a year

5.0

“Simple to manage”

Pros

Won me over mostly because of the pricing. I checked out a couple of other website builders but by the time I got to the third one, I stopped looking and signed up with this option. The simplicity was another big plus. I actually paid someone to handle the initial setup but after that, I was able to take over and manage it on my own without much trouble.

Cons

I do wish there were a few more templates that felt less generic along with more options for drop-down features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

BM
Bless Migisha

Performing Arts, 1-10 employees

Less than 6 months

4.0

“Client-focused website builder”

Pros

Everything about it feels centered around the client experience, from the first impression on the landing page all the way through to the site manager itself.

Cons

The biggest reason you may want to avoid using it for your website is that it's not really built for professional web designers.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

SL
Stella Lu

Non-Profit Organization Management, 1-10 employees

More than a year

5.0

“perfect fit for beginners”

Pros

The template options and section layouts are really well designed. It's very user friendly even for someone who hasn't built a website before.

Cons

A limitation comes up on our past events page. Some events have videos while others only have photos but the platform doesn't really support mixing those formats on the same page. Everything has to follow one consistent format so it would be much better if both could be displayed together.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A
Anonymous

Marketing and Advertising, 1-10 employees

More than a year

4.0

“portfolio freedom that delivers”

Pros

It gave me the kind of creative freedom I was hoping for. Being able to build exactly what I wanted without coding was honestly a huge win and it helped me put together the personal portfolio I had been wanting for a long time. The final result turned out really well and I'm genuinely glad this was the tool that made it possible.

Cons

The image gallery features still need improvement. At first, it looks like there are plenty of portfolio display options but I noticed pretty quickly that they don't always format the way they should. If that part were more reliable or had a better fix, I'd be very happy.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7