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Wix Website Builder Reviews

Claimed

Claimed

Total 3136 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

KH
Katie Harrigan

Education Management, 1-10 employees

More than a year

5.0

“Modern design tools”

Pros

Even without a UI background, it does a really good job of giving you current looking options for color palettes, images and styles that are accessible to use while also nudging you toward building pages that help draw users in.

Cons

At times, the guidance around adding extra web forms isn't very clear so you kind of need to already know what you're looking for in certain situations. It's possible there were tutorials I overlooked or that contacting support would have pointed me to more solutions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

RC
Rick Coen

Financial Services, 1-10 employees

More than a year

4.0

“business website setup was effortless”

Pros

It was really easy to get my business website built with thiis tool.

Cons

A few parts of the website builder are still harder to work with than they should be.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

JJ
John John

Marketing and Advertising, 1-10 employees

Less than a year

5.0

“Review for software”

Pros

Creating professional looking websites with this platform has been really helpful. It also lets you create free landing pages and the templates available are excellent.

Cons

I haven't run into any issues with it at all; it's an excellent platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AM
Arif Masih

Financial Services, 1-10 employees

Less than a year

5.0

“So good”

Pros

The drag and drop functions is really amazing and that's the feature I enjoy the most.

Cons

Honestly there's nothing to complain about. I genuinely like each and every feature.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DM
Dehn Merrill

Information Technology and Services, 1-10 employees

More than a year

5.0

“clean modern sites for free”

Pros

Starting a new site with ot feels surprisingly easy because the prompts and built-in suggestions do a lot of the heavy lifting. It's a really solid platform especially for anyone who isn't very tech savvy. I work with top tier development tools every day as a professional developer and even with that background, I can say this is an excellent option for people who want a quality website without needing the custom functions larger clients usually ask for.

Cons

Not much I can criticize here. If we're talking specifically about the free version, the tools themselves don't really have a downside: they're effective, simple to work with and capable enough for most basic site needs. The finished websites look clean and modern and for something that costs nothing upfront, it's hard not to see it as an outstanding value.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AA
abdelrahman ahmad

Graphic Design, 1-10 employees

More than a year

5.0

“excellent support”

Pros

Launching a website has been really easy and the pricing is very competitive compared to other platforms. Added to that the customer service team responds quickly and has been excellent. Thanks a lot!

Cons

Everything worked well though I would still prefer having a live chat option.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

ES
Emily Springer

Retail, 1-10 employees

More than a year

5.0

“user friendly”

Pros

Starting off with it felt very accessible and user friendly. On the occasions I ran into trouble, their support team and customer service were excellent and really helpful.

Cons

Once I got comfortable with the editing tools, I didn't run into any real issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LP
Larissa Passos

Transportation/Trucking/Railroad, 500+ employees

Less than a year

5.0

“complete toolkit for my store”

Pros

After trying several other platforms over the years, I ended up realizing this is the most complete option for what I need. It's very simple to work with and I use it for all of my website creation including a small online store. Being able to manage everything from wherever I am is great. Features like sending triggered emails, updating the product catalog and handling orders are essential for my business and that's exactly why it stands out as the best option on the market for me.

Cons

There are still a few things that could be improved especially in the Android version, such as mobile sliders. The option to select all contacts also isn't very clear and could be better implemented.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

KP
Katie Peterson

Non-Profit Organization Management, 1-10 employees

More than a year

4.0

“Quite accessible”

Pros

Using it feels very easy thanks to the drag and drop editor and the beautiful image options really help pages look polished. I also appreciate seeing changes happen in real time which makes the whole process easier to follow. It's simple to learn, easy to figure out and comes with tons of useful features.

Cons

Part that felt a bit frustrating was having to get an SSO certificate since that process was kind of a trouble.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

KN
Kevin Nunda

Marketing and Advertising, 11-50 employees

Less than 6 months

5.0

“powerful store tools and paypal”

Pros

The feature set is excellent. I can build an online store for my products and services and connect it with PayPal without any trouble.

Cons

Premium plans are quite pricey and lowering the cost would make the service more appealing.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

LD
Lucy Damiani

Legal Services, 51-100 employees

More than a year

4.0

“better than godaddy”

Pros

Compared with GoDaddy, this feels much more user friendly. The premade templates help you get a website up and running quickly without much trouble.

Cons

Issue is that the template selection feels limited unless you pay extra for upgrades or additional template options.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

SL
Sandy Letkeman

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

“Awesome!”

Pros

There's a really solid selection of high-quality templates to choose from which makes designing a website feel much more enjoyable and gives me plenty of options to match the look I want.

Cons

At times, the editor feels a little outdated and since I'm not using it all the time, I tend to forget how certain things work and have to figure them out again.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

TR
Tim Rutherford

Insurance, 1-10 employees

More than a year

5.0

“affordable site builder”

Pros

Using this has been a much better choice than the website builder we used before. It's very simple to work with, the pricing is affordable and the quality of the platform helps our website get seen online.

Cons

I don't have any complaints about it. Any time we needed support, help was available and most of the time we were also able to solve issues ourselves without much trouble.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DD
dennis dennis

Computer Software, 1-10 employees

Less than a year

5.0

“fitting templates for small sites”

Pros

Creating small websites with it feels very easy thanks to its simplified site editor. It also comes with more than 800 free templates and they can be customized quite a bit to match what you want.

Cons

Once you choose your initial template you can't switch over to a completely different one later.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VP
Vincent PATERNE

Computer Software, 1-10 employees

More than a year

5.0

“great for first websites”

Pros

As a beginner, I don't think there's a better option than this. It lets you put together a professional looking business website in just a few hours using the many templates they offer and you don't need any coding knowledge at all. Creating a beautiful, customizable site feels very easy and the pricing is affordable too. It's hard to go wrong with this platform especially with how responsive and attentive the customer support team is. Thanks a lot!

Cons

I'd really like to see improvement in it's SEO capability. There are times when my site doesn't rank on Google as well as I want it to so I end up using additional tools to strengthen my online presence.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AD
Aniecia Davis

Outsourcing/Offshoring, 1-10 employees

More than a year

5.0

“reliable uptime”

Pros

Right from the start it has been very user friendly. The interface is simple but still effective which makes building and managing a successful website approachable for both beginners and more advanced users. We've used it for over a year now and haven't run into any glitches or problems that slowed down our productivity. The uptime has been excellent as well. The available templates are especially helpful for entrepreneurs who are handling most of the work for their business themselves making the whole process more manageable while still delivering a very professional looking final result.

Cons

We've noticed issues with the mobile services. If you want to make major changes to the website, you still need to do that from a desktop. That said it's a fairly minor inconvenience overall and we still really enjoy using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

FF
Faizaan Faizaan

Education Management, 500+ employees

More than a year

5.0

“matched my vision”

Pros

Working with the software has helped me turn my clients ideas into logos and custom designs that truly match their creative vision. No matter what a client asked for, I was able to come through and give them exactly what they needed thanks to how well I could use the platform's tools. It also makes it possible to create brochures, flyers, animations and other design pieces depending on how far your creativity takes you.

Cons

I don't like that it really needs a fairly powerful computer to run well. That can be limiting for beginners or people with fewer resources who still want to invest in it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

YA
Yasir Alziyadin

Commercial Real Estate, 1-10 employees

More than a year

5.0

“Good tool”

Pros

It is an attractive, budget friendly and user friendly platform for building a website.

Cons

Blog posts can't be exported or moved to another platform and that is a problem for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MB
Mark Barrus

Health, Wellness and Fitness, 1-10 employees

More than a year

4.0

“google integration is a plus”

Pros

Connecting it with Google has been really easy which is something I've appreciated a lot.

Cons

It would be nice to have the option to change the software nameservers.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

MA
Mohsin Alam

Information Technology and Services, 1-10 employees

More than a year

4.0

“builder for online sites”

Pros

Works well for e-commerce, blogs and all kinds of websites. The platform is fairly simple to use and getting its built-in features up and running doesn't take much effort. Being able to build and manage a site without any coding knowledge is a big plus and one of the reasons it appeals to me.

Cons

A limitation is that it doesn't offer the same flexibility for adding custom features that you get with WordPress plugins.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7