
Wix Website Builder Reviews
Total 3136 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars27%
3
Stars7%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Education Management, 1-10 employees
More than a year
“Modern design tools”
Pros
Even without a UI background, it does a really good job of giving you current looking options for color palettes, images and styles that are accessible to use while also nudging you toward building pages that help draw users in.
Cons
At times, the guidance around adding extra web forms isn't very clear so you kind of need to already know what you're looking for in certain situations. It's possible there were tutorials I overlooked or that contacting support would have pointed me to more solutions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Financial Services, 1-10 employees
More than a year
“business website setup was effortless”
Pros
It was really easy to get my business website built with thiis tool.
Cons
A few parts of the website builder are still harder to work with than they should be.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Marketing and Advertising, 1-10 employees
Less than a year
“Review for software”
Pros
Creating professional looking websites with this platform has been really helpful. It also lets you create free landing pages and the templates available are excellent.
Cons
I haven't run into any issues with it at all; it's an excellent platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Financial Services, 1-10 employees
Less than a year
“So good”
Pros
The drag and drop functions is really amazing and that's the feature I enjoy the most.
Cons
Honestly there's nothing to complain about. I genuinely like each and every feature.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 1-10 employees
More than a year
“clean modern sites for free”
Pros
Starting a new site with ot feels surprisingly easy because the prompts and built-in suggestions do a lot of the heavy lifting. It's a really solid platform especially for anyone who isn't very tech savvy. I work with top tier development tools every day as a professional developer and even with that background, I can say this is an excellent option for people who want a quality website without needing the custom functions larger clients usually ask for.
Cons
Not much I can criticize here. If we're talking specifically about the free version, the tools themselves don't really have a downside: they're effective, simple to work with and capable enough for most basic site needs. The finished websites look clean and modern and for something that costs nothing upfront, it's hard not to see it as an outstanding value.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Graphic Design, 1-10 employees
More than a year
“excellent support”
Pros
Launching a website has been really easy and the pricing is very competitive compared to other platforms. Added to that the customer service team responds quickly and has been excellent. Thanks a lot!
Cons
Everything worked well though I would still prefer having a live chat option.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Retail, 1-10 employees
More than a year
“user friendly”
Pros
Starting off with it felt very accessible and user friendly. On the occasions I ran into trouble, their support team and customer service were excellent and really helpful.
Cons
Once I got comfortable with the editing tools, I didn't run into any real issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Transportation/Trucking/Railroad, 500+ employees
Less than a year
“complete toolkit for my store”
Pros
After trying several other platforms over the years, I ended up realizing this is the most complete option for what I need. It's very simple to work with and I use it for all of my website creation including a small online store. Being able to manage everything from wherever I am is great. Features like sending triggered emails, updating the product catalog and handling orders are essential for my business and that's exactly why it stands out as the best option on the market for me.
Cons
There are still a few things that could be improved especially in the Android version, such as mobile sliders. The option to select all contacts also isn't very clear and could be better implemented.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Non-Profit Organization Management, 1-10 employees
More than a year
“Quite accessible”
Pros
Using it feels very easy thanks to the drag and drop editor and the beautiful image options really help pages look polished. I also appreciate seeing changes happen in real time which makes the whole process easier to follow. It's simple to learn, easy to figure out and comes with tons of useful features.
Cons
Part that felt a bit frustrating was having to get an SSO certificate since that process was kind of a trouble.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Marketing and Advertising, 11-50 employees
Less than 6 months
“powerful store tools and paypal”
Pros
The feature set is excellent. I can build an online store for my products and services and connect it with PayPal without any trouble.
Cons
Premium plans are quite pricey and lowering the cost would make the service more appealing.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Legal Services, 51-100 employees
More than a year
“better than godaddy”
Pros
Compared with GoDaddy, this feels much more user friendly. The premade templates help you get a website up and running quickly without much trouble.
Cons
Issue is that the template selection feels limited unless you pay extra for upgrades or additional template options.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Health, Wellness and Fitness, 1-10 employees
More than a year
“Awesome!”
Pros
There's a really solid selection of high-quality templates to choose from which makes designing a website feel much more enjoyable and gives me plenty of options to match the look I want.
Cons
At times, the editor feels a little outdated and since I'm not using it all the time, I tend to forget how certain things work and have to figure them out again.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Insurance, 1-10 employees
More than a year
“affordable site builder”
Pros
Using this has been a much better choice than the website builder we used before. It's very simple to work with, the pricing is affordable and the quality of the platform helps our website get seen online.
Cons
I don't have any complaints about it. Any time we needed support, help was available and most of the time we were also able to solve issues ourselves without much trouble.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 1-10 employees
Less than a year
“fitting templates for small sites”
Pros
Creating small websites with it feels very easy thanks to its simplified site editor. It also comes with more than 800 free templates and they can be customized quite a bit to match what you want.
Cons
Once you choose your initial template you can't switch over to a completely different one later.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 1-10 employees
More than a year
“great for first websites”
Pros
As a beginner, I don't think there's a better option than this. It lets you put together a professional looking business website in just a few hours using the many templates they offer and you don't need any coding knowledge at all. Creating a beautiful, customizable site feels very easy and the pricing is affordable too. It's hard to go wrong with this platform especially with how responsive and attentive the customer support team is. Thanks a lot!
Cons
I'd really like to see improvement in it's SEO capability. There are times when my site doesn't rank on Google as well as I want it to so I end up using additional tools to strengthen my online presence.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Outsourcing/Offshoring, 1-10 employees
More than a year
“reliable uptime”
Pros
Right from the start it has been very user friendly. The interface is simple but still effective which makes building and managing a successful website approachable for both beginners and more advanced users. We've used it for over a year now and haven't run into any glitches or problems that slowed down our productivity. The uptime has been excellent as well. The available templates are especially helpful for entrepreneurs who are handling most of the work for their business themselves making the whole process more manageable while still delivering a very professional looking final result.
Cons
We've noticed issues with the mobile services. If you want to make major changes to the website, you still need to do that from a desktop. That said it's a fairly minor inconvenience overall and we still really enjoy using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Education Management, 500+ employees
More than a year
“matched my vision”
Pros
Working with the software has helped me turn my clients ideas into logos and custom designs that truly match their creative vision. No matter what a client asked for, I was able to come through and give them exactly what they needed thanks to how well I could use the platform's tools. It also makes it possible to create brochures, flyers, animations and other design pieces depending on how far your creativity takes you.
Cons
I don't like that it really needs a fairly powerful computer to run well. That can be limiting for beginners or people with fewer resources who still want to invest in it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Commercial Real Estate, 1-10 employees
More than a year
“Good tool”
Pros
It is an attractive, budget friendly and user friendly platform for building a website.
Cons
Blog posts can't be exported or moved to another platform and that is a problem for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 1-10 employees
More than a year
“google integration is a plus”
Pros
Connecting it with Google has been really easy which is something I've appreciated a lot.
Cons
It would be nice to have the option to change the software nameservers.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Information Technology and Services, 1-10 employees
More than a year
“builder for online sites”
Pros
Works well for e-commerce, blogs and all kinds of websites. The platform is fairly simple to use and getting its built-in features up and running doesn't take much effort. Being able to build and manage a site without any coding knowledge is a big plus and one of the reasons it appeals to me.
Cons
A limitation is that it doesn't offer the same flexibility for adding custom features that you get with WordPress plugins.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7